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Tourist Satisfaction Questionnaire

1. Name :
2. Gender : Male
3. Age :
Below 20

Female

20-25

26-40

41-60

Above 60

4. Income level (per month) :

Less than 10000

10000-30000

30000-60000

Above 60000

5. Marital status :
Single

Married

6. What is the approximate distance between your place of residence and

this location ?
Up to 20 km

21-50 km

51-100 km

More than 100 km

7. How did you travel here ?

By car

By bike

By bus

By train

8. How long do you plan to stay here ?

One day

1 to 2 nights

3 to 7 nights

longer

9. Have you visited this region before ?

No ,This is my first visit

Yes ,I have been here 1 to 3 times

Yes , I have been here many times

10.Who did you come with ?
On my own
With a partner ,friends ,acquaintances etc.
children
With parents

With small

11.Where are you staying ?

Hotel

Camping ground

Other group accommodation

Hired room ,apartment ,cottage etc.

staying here

With friends/relatives

I am not

12.The main reason for your visit to this region is ?

Sight seeing
Entertainment

Relaxation

Visiting relatives/friends

Tourism and sport

Shopping

Transit

Health

Business

13.Which activities in this region do you find the most attractive ?

Hiking
Cycling ,mountain biking
,winter sports
Other active sports
seeing
Cultural events

Swimming ,water sports

Improving your physical and mental condition

Skiing
Sight

Religious tourism

14.Are you considering visiting this region again ?

Yes ,Within a short time
say

Yes ,Later not really

I dont know

cannot

15.What is your overall evaluation of the following services provided in this

region .
Very
good

good

poor

Very
poor

Cannot
say

Accomodation
Catering
Services for
transport
Travel service
personnel
Order and
cleanliness
Prices of services
16.How would you evaluate the infrastructure and facilities in this region .

Very
good
Scope and availability
of accommodation
facilities
Scope and availability
of catering facilities
Transport
infrastructure (roads
,car parking )
Access to the region
by public transport

Good

Poor

Very poor

Cannot
say

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Facilities in the region
for sporting activities
Shopping opportunities
Opportunities for
entertainment and
social activities
Availability of
attaraction for children
in the region

17.How would you evaluate the effort to promote tourism in the following .

Very
good

Good

Poor

Very poor

Providing information
on the region
Information signs in
the region
( direction sign ,boards
)
Care of historical
monuments and
tourist attractions
Care of the
environment
Care of visitors safety
Range of leisure
programmes
Small retail shops
( refreshments
,souvenirs )
Friendliness of the
locals to visitors

18.Have you used information from any of the following sources ?

Cannot
say

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Tourist information centres

Travel agents

Promotional materials ,leaflets, travel guides etc .

Information from service personnel

Media
Internet

Information from friends/relatives

19.How much is your stay in this region costing you on average per person
per day ?
Below 1000
Above 9000

1000-3000

3000-5000

5000-7000

7000-9000

20.Type of holiday .
Self organised

Through travel agency

Thank you very much for your time and support !