Global Conference on CyberSpace 2015

First Administrative Note (rev.)

18 February 2015

GCCS 2015 Organisation

Ministry of Foreign Affairs
The Hague, the Netherlands
Email
| gccs2015@minbuza.nl
Website | www.gccs2015.com

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Word of welcome

With less than two months to go before the Global Conference on CyberSpace 2015 (GCCS 2015),
the outlines of the Conference are taking shape. Three words sum up the guiding principles of
GCCS 2015: Freedom, Security and Growth.
As all stakeholders are keen to be informed about the logistical arrangements concerning the
Conference, the GCCS 2015 Organisation decided to issue a first Administrative Note at an early
stage. Besides covering administrative and logistical arrangements, it contained other relevant
information regarding participation in the GCCS 2015.
The drawback of informing delegations that early about logistical arrangements is that changes
might occur. We are therefore providing you with this update. It will be followed by a Second
Administrative Note in March 2015.
If you are a Special Guest to the Conference, you will be assigned a Liaison Officer who will be the
main point of contact for you and your Delegation for all matters in the run-up to and during the
Conference.
We look forward to working with all stakeholder parties to make the Global Conference on
CyberSpace 2015 a resounding success.

On behalf of the GCCS 2015 Organisation,

H.M.S. Schaapveld
Project Director
February 2015

TABLE OF CONTENTS
1. General information............................................................................................................................ 6
1.1. Conference dates ......................................................................................................................... 6
1.2. Conference venue......................................................................................................................... 6
1.3. Content and organisation of the Conference ................................................................................... 6
1.4. Special Guests ............................................................................................................................. 6
1.5. Liaison Officers (updated) ............................................................................................................. 6
1.6. Advance visits .............................................................................................................................. 7
1.7. Gifts ............................................................................................................................................ 7
1.8. Spouse/partner programme .......................................................................................................... 7
1.9. Categories of participants.............................................................................................................. 7
2. Programme (updated) ........................................................................................................................ 8
2.1. Draft official programme ............................................................................................................... 8
2.2. Pre-Conference events.................................................................................................................. 9
3. Security arrangements ......................................................................................................................11
3.1. Security policy ............................................................................................................................11
3.2. Firearms and security equipment (updated) ..................................................................................11
4. Registration and accreditation (updated).............................................................................................12
4.1. Accreditation categories, zone access, ID badges...........................................................................12
4.2. Registration procedure.................................................................................................................13
5. Venue, facilities and services..............................................................................................................14
5.1. General information.....................................................................................................................14
5.2. Outline of World Forum site plan...................................................................................................14
5.3. Interpretation service ..................................................................................................................14
5.4. Bilateral meetings (updated) ........................................................................................................14
5.4.1 Bilateral meetings with Dutch Ministers ..........................................................................................14
5.4.2 Bilateral meeting rooms, press briefing rooms and interview rooms .................................................15
5.5. Meals and refreshments/food safety .............................................................................................16
6. Arrival and departure (updated) .........................................................................................................17
6.1. Visa information ..........................................................................................................................17
7. Transport..........................................................................................................................................18
7.1. Vehicles for Special Guests, provided by the host government (updated).........................................18
7.2. Means of transportation for delegates ...........................................................................................18
8. Accommodation (updated) .................................................................................................................19
9. Telecommunications..........................................................................................................................20
9.1. Internet......................................................................................................................................20
9.2. Telephone...................................................................................................................................20
9.3. Radio communication...................................................................................................................20
9.4. IT Service Desk...........................................................................................................................20

9.5. Floorwalkers ...............................................................................................................................20

9.6. Printing.......................................................................................................................................20
10. Media arrangements (updated) ........................................................................................................21
10.1. Media accreditation....................................................................................................................21
10.2. Media accommodation ...............................................................................................................21
10.3. Media facilities and services........................................................................................................21
10.4. Host services: broadcasting and news feeds ................................................................................21
10.5. Media pools...............................................................................................................................21
10.6. Media Officers ...........................................................................................................................21
11. Health information...........................................................................................................................22
11.1. Medical services ........................................................................................................................22
11.2. Health insurance........................................................................................................................22
11.3. Vaccination ...............................................................................................................................22
12. General information about The Hague/the Netherlands ......................................................................23
13. Information to be submitted (updated) .............................................................................................24

1. General information
1.1. Conference dates
The Global Conference on CyberSpace 2015 will be held on Thursday 16 and Friday 17 April 2015.
1.2. Conference venue
All GCCS 2015 participants will meet at the World Forum Convention Center in The Hague. The
GCCS 2015 International Media Centre will also be located at the World Forum Convention Center.
1.3. Content and organisation of the Conference

The Dutch Ministries of Foreign Affairs (in particular the Task Force Cyber), Security and
Justice, Economic Affairs, and Defence are responsible for preparing and negotiating the
deliverables and declarations of GCCS 2015.

The GCCS 2015 Organisation within the Ministry of Foreign Affairs is responsible for
planning, implementing and managing all logistical arrangements for the Conference.

Information and questionnaires can be found at: www.gccs2015.com. Delegations and persons
who have confirmed participation in the conference, have already received or will receive login
details to the closed part of the website and to the online registration tool shortly.
Please email any questions to: gccs2015@minbuza.nl.
A second Administrative Note will be issued in March 2015.
1.4. Special Guests
The GCCS 2015 Organisation has invited a number of Special Guests to attend the Conference.
They include all government ministers, and leaders of international organisations. In addition, the
GCCS 2015 Organisation has invited a select group of CEOs, NGO chairpersons and individuals
who will also receive Special Guest status.
1.5. Liaison Officers
The GCCS 2015 Organisation will assign a Liaison Officer (LO) from the Dutch government to each
Special Guest before and during the conference. In some cases, one LO will be assigned to two or
more delegations. From February 2015, the Liaison Officer will be the official point of contact for
the delegation on all matters. Names and contact details of the respective Liaison Officers will be
communicated to the offices of the Special Guests in February 2015.

The Liaison Officer will coordinate a detailed schedule for the Special Guests stay with the Special
Guests contact at the embassy, international organisation, country office etc.
In case it is not clear yet whether a delegation will be headed by a Special Guest, a Liaison Officer
(LO) might be assigned during the preparations of the conference. If the delegation turns out not
to be headed by a Special Guest, the LOs availability might be scaled down significantly.
1.6. Advance visits
An initial advance visit is scheduled to take place in the afternoon of Thursday 12 March 2015.
Invitations and further information will be communicated in due course.
A second (final) advance visit is scheduled to take place in the morning of Saturday 11 April 2015,
shortly before GCCS 2015. Invitations and further information will be communicated in due
course.
1.7. Gifts
Due to the sustainable nature of the Conference, there will be no exchange of gifts.
1.8. Spouse/partner programme
There will be no programme for spouses/partners.
1.9. Categories of participants
Most of the information in this Administrative Note applies equally to delegations from countries,
international organisations, companies, academic institutions and NGOs, as well as to individual
participants. The term delegation should be understood to include participants from all
stakeholders.

2. Programme
2.1. Draft official programme
The official Conference programme will start on the evening of Wednesday 15 April and end on
the afternoon of Friday 17 April.

April

Hour

What

Whom

Where

Wednesday 15

19:00 20:30

Welcome
Reception

All

The Hague City Hall

Thursday 16

08:30 10:00 Bilaterals rooms

open
09:00 10:00
Arrival and
handshake SpGs
10:00 12:15
Opening session
(incl. panel)
12:15 13:30
Lunch

SpGs

WF Bilateral rooms

SpGs

SpG lounge

All

WF Plenary

All

SpG lounge

All excluding
SpGs
SpGs

Delegates lunch area

All

WF Plenary

All

WF Plenary

12:15 13:30 Lunch

12:30 19:00 Bilaterals rooms
open
13:30 15:00
Scenario Based
Policy Discussion
15:00 16:15
- Focus Session 1.
A secure place for
business and
people
- Parallel Sessions
16:15 16:45
Coffee break
16:45 18:00

19:00 19:30

- Focus session 2.
International
peace and
security
- Parallel Sessions
Global Forum on
Cyber Expertise
Transfer by bus

19:30 21:00

Official Dinner

18:00 19:00

WF Bilateral rooms

WF Break out rooms

All
WF Plenary

All

WF Break out rooms

WF Plenary & press area

SpGs
SpGs

Ridderzaal (Knights hall)

Friday 17

8:30 12:30 Bilaterals rooms

open
09:30 10:45
- Focus Session 3.
Economic growth
and development
- Parallel Sessions
10:45 11:15
Coffee break

SpGs

WF Bilateral rooms

All

WF Plenary

11:15 12:30

All

WF Plenary

12:45 13:30

- Focus session 4.
Privacy
- Parallel Sessions
Closing ceremony

All

WF Break out rooms

WF Plenary

13:30 14:30

Lunch

SpGs

SpG lounge

All excluding
SpGs
SpGs

Delegates lunch area

13:30 14:30 Lunch

13:30 15:00 Bilaterals rooms
open

WF Break out rooms

All

WF Bilateral rooms

SpGs = Special Guests

2.2. Pre-Conference events

Prior to the GCCS 2015, several pre-Conference events have taken place, most notably:

UNIDIR Regional Meeting on International Law and Cyberspace .

[Seoul, 9-10 December 2014]

Strategy Planning Event for Export Controls: how can Europe take the lead on the export
controls of surveillance technologies? Organised by the Dutch Embassy in Berlin, in
cooperation with the Centre for Internet & Human Rights.
[Berlin, 5 February 2015]

Expert meeting at The Hague Centre for Strategic Studies led by Dr. Alexander Klimburg to
explore which objects could be granted a protected status in the event of a cyber conflict.
[The Hague, 5-6 February 2015; By invitation only]

Pre-meeting organised by the Australian Strategic Policy Institute on Asia-Pacific

perspectives on the Global Conference on Cyberspace and the London Process.
[Kuala Lumpur, 9-10 February]

Pre-meeting organised by the government of Switzerland on the state of play, highlighting

CBM processes and exploring opportunities for greater coherence.
[Geneva, 19-20 February 2015]

The following pre-Conference events will take place in the weeks to come:

Pre-event Algorithms: Two-Day workshop on the practical questions of implementing

algorithms.
[location: to be confirmed, 9-10 March 2015]

Cyber Week organized by The Hague Security Delta (HSD)

[The Hague, 13-17 April 2015]

One Conference for the technical and CERT community, both from the private and the
public sector.
[The Hague, 13-14 April 2015]

Pre-Conference NGO meeting held by Global Partners Digital and Free Press Unlimited to
prepare strong civil society input for GCCS 2015.
[location: to be confirmed, 15 April 2015]

Meeting of the Global Commission on Internet Governance

[The Hague, 15 April 2015]

Tallinn Manual 2.0 side event on international law in cyberspace

[The Hague, 15 April 2015]

10

3. Security arrangements

3.1. Security policy

The government of the Netherlands will be responsible for the safety and security of the delegates
participating in the Conference. Under the direction of the National Coordinator for
Counterterrorism and Security (NCTV), security measures will be taken based on threat and risk
analyses. Security measures will be enforced at the airport, at some hotels, during transport, at
the conference venue and at the other venues in the programme. Full registration (see chapter 4)
and cooperation at security lanes is required.
For some delegations special security measures may apply. The NCTV will establish bilateral
contact with the delegations security representatives in due course.
Within the conference venue there will be a separate Special Guest zone, which will be accessible
only to specifically invited Special Guests. There will be no access to this zone for accompanying
support staff including security personnel. A separate waiting lounge with closed circuit video
surveillance of the Special Guest area will be available for security personnel near the Special
Guest area.
3.2. Firearms and security equipment
Firearms are strictly regulated in the Netherlands. No automatic weapons may be brought into the
country. A government permit is needed before bringing firearms and security equipment into the
Netherlands.
In the Netherlands, only government personnel is allowed to carry weapons after receiving a
permit from the National Coordinator for Counter Terrorism (NCTV). The policy in the Netherlands
is to provide no more than two permits in case of a visiting Minister of Foreign Affairs. Any
possible additional permits will be related to the outcome of a threat analysis.
Security personnel from private security companies will under no circumstances receive a permit
to carry weapons in the Netherlands.

Please contact your Liaison Officer in case a weapon permit needs to be applied for. The
application process includes the filling in of a relevant form and handing it over to the designated
Liaison Officer. This process differs from the normal routine, whereas the Protocol Department of
the Ministry of Foreign Affairs is not involved. The Liaison Officer will forward the request to the
NCTV. The Liaison Officers will be provided with detailed guidelines and directions how to handle
the requests.

The decision of the NCTV will be communicated via the Liaison Officer to the applicant. A copy of
the decision will be sent to the National Police and the Security Coordinator of the Ministry of
Foreign Affairs.
11

4. Registration and accreditation

4.1. Accreditation categories, zone access, ID badges

Three categories of accreditation have been established by the GCCS 2015 Organisation
corresponding with three separate zones within the conference venue. A fourth separate zone will
be established for closed bilateral meetings.
1. The Blue zone comprises all the delegates areas in the conference venue, except for the
Special Guest lounge. A blue badge will be issued to all accredited delegates, except Special
Guests.
2. The Red zone consists of the Special Guest lounge which is accessible only to those invitees
specifically designated by the organisation as Special Guests. Special Guests will be provided with
a lapel pin. The Red zone will not be accessible to blue, white or yellow badge holders.
3. The Yellow zone encompasses the International Media Centre, which is located on level -1 of
the conference centre. All accredited members of the media will be issued with a yellow badge
which provides access to most areas of the conference centre; the Red zone is not included. The
Orange zone (see below) is only accessible to media representatives with special permission.
4. The Orange zone comprises eight bilateral rooms where delegations can meet in private. The
Orange zone is accessible to Special Guests (with a lapel pin) and blue and white badge holders.
The number of blue badge holders is restricted by the limited space inside the bilateral rooms
(seven chairs per delegation). Yellow badge holders only have access to the Orange zone with
special permission and will be accompanied while in this area.
Summary of badges
Category

Quantity

Badge type and

colour

Zone access

Special Guest

Lapel Pin

All

Delegates, incl. press

assistants and interpreters

T.B.D.

Blue

Blue, Orange and Yellow zones

Security Officers

White

Blue, Orange and Yellow zones

Media

Yellow

Yellow and Blue zones. Access

to Orange zone as part of
media pool only.

GCCS Personnel

Green

All

GCCS Security Personnel

Orange

All

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4.2. Registration procedure

Special Guests and delegates can be registered online via www.seeyouinapril.com by your
Registration Officer. Registration started Monday 16 February.
Delegations or representations of delegations (such as country offices in the Netherlands) are
requested to appoint a Registration Officer and provide the GCCS 2015 Organisation with contact
details of the selected Registration Officer using the form on the GCCS website. It is possible that
an invited individual serves as his or her own Registration Officer.
The GCCS 2015 Organisation will provide the Registration Officer with a URL, login name and
password shortly after the name and contact details of the Registration Officer have been
received. Registration closes on 30 March 2015.
The Registration Officer will be responsible for completing the list of delegates in the delegation,
collecting the requisite personal information, electronic passport photo and passport scan,
entering the data, and uploading the photos and scan into the online registration system.

13

5. Venue, facilities and services

5.1. General information
The World Forum, like all public buildings in the Netherlands, is a non-smoking building. Outside
smoking areas will be designated.
5.2. Outline of World Forum site plan
The World Forum Convention Center has 40,000 m 2 of meeting space. An outline of the World
Forum site plan will be available in due course. Until then, delegations are kindly requested to
refrain from making independent site visits or contacting the World Forum regarding GCCS 2015.
Any questions should be addressed to the GCCS 2015 Organisation. A site visit will be organised
during the first and second Advance Visits on Thursday 12 March respectively Saturday 11 April.
5.3. Interpretation service
Proceedings in the plenary room will be interpreted from and into the six official UN languages.
One additional interpretation booth will be available for delegation interpreters. No Organisationprovided interpretation service will be available in the Special Guest lounge, break-out rooms,
press briefing and interview rooms and bilateral rooms.
5.4. Bilateral meetings
5.4.1 Bilateral meetings with Dutch Ministers
Requests for a bilateral meeting with the Dutch Minister of Foreign Affairs, Mr. Bert Koenders, can
be sent through the respective Liaison Officer (LO) or directly to atlas@minbuza.nl.
Request for a bilateral meeting with the Dutch Minister of Security and Justice, Mr. Ivo Opstelten,
can be sent through the respective Liaison Officer (LO) or directly to the Ministry of Security and
Justice, Mr. Tom van den Berk, t.van.den.berk@nctv.minvenj.nl and Ms. Stefanie Ridder,
s.x.m.de.ridder@nctv.minvenj.nl.
Requests for a bilateral meeting with the Dutch Minister for Economic Affairs, Mr. Henk Kamp, can
be sent through the respective Liaison Officer (LO) or directly to the Ministry of Economic Affairs,
department Europe and International Affairs, Mr. Alexander van den Anker
a.d.g.vandenanker@minez.nl with a Cc to: minister@minez.nl.
Please take note that it can not be guaranteed that your request for a bilateral meeting with the
Dutch Ministers can be accommodated. Meetings will be planned on the basis of possibility,
availability and priority.

14

5.4.2 Bilateral meeting rooms, press briefing rooms and interview rooms
For invited Ministers and other Special Guests, eight bilateral rooms are available within the World
Forum at ground level for bilateral meetings with counterparts.
All eight bilateral rooms have a boardroom-style setup and a total capacity around the table of 14
persons (Special Guest+6 per delegation). Four extra chairs per room are available in the 2 nd ring
and can be used by interpreters, security officers and/or additional delegation members.
If required, limited media pools will be allowed in the bilateral rooms, for a short photo / video
opportunity at the start of the meeting.
The International Media Centre (IMC) is located at the -1 level in the World Forum. The IMC
provides the following additional facilities for contact with press:

One large press briefing room with a capacity of max. 100 journalists
Two press briefing rooms with a capacity of max. 40 journalists each
Two interview rooms with a capacity of max. 4 people around the table (plus camera crew
etc.).

The bilateral rooms and press briefing/interview rooms within the World Forum can be booked by
delegations in slots of 25 minutes (starting at :00 and :30).
These rooms can be booked for 25-minute slots on:

Thursday 16 April from 08:30 to 10:00 hrs. and 12:30 to 19:00 hrs.
Friday 17 April from 08:30 to 12:30 hrs. and from 13:30 to 15:00 hrs.

The rooms are reserved on a first come, first served basis. However, bookings of the bilateral
rooms need to be confirmed by both delegations before a room is reserved.
Pre-reservations of the bilateral and press briefing/interview rooms can be made as of 1 March
until Friday 10 April 2015. A maximum of six pre-reservations can be made per delegation.
Application forms will be available as of 1 March 2015 on the GCCS2015 website and via the
respective Liaison Officers (LO).
Completed application forms should be returned to the GCCS 2015 Organisation (via the
respective Liaison Officer; by filling it out on the website ( www.GCCS2015.com) or by emailing
the form to GCCS2015-bilats@minbuza.nl). Please note that reservations for bilateral meetings
can only be confirmed once the application forms have been received from both delegations.
During the Conference, the bilateral and press briefing/interview rooms can be booked at the
Bilateralss Desk at ground level. Reservations require the completion of the same application
form. Please note that, also in this case, reservations for bilateral rooms can only be confirmed
once the application forms have been received from both delegations.
15

Delegations are responsible for bringing an interpreter if needed (no interpretation service is
provided). Interpreters need to have the appropriate accreditation.
When media pools are allowed to cover part of a bilateral meeting or are invited to press briefings,
please note that the following information will be shown in the IMC: time slot, name(s) of
delegation(s) and room number.
National table flags and mineral water will be provided. Delegations wishing to use ceremonial
flags have to bring their own (flagpoles will be available upon request).
Apart from the bilateral rooms, the Special Guest Lounge will be suitable for pull-aside meetings
(accessible only to the Special Guests).
5.5. Meals and refreshments/food safety
Special Guests and all delegates will be invited to a reception hosted by the Minister of Foreign
Affairs and the Mayor of The Hague at the City Hall of The Hague on the evening of 15 April 2015.
The GCCS2015 Organisation will provide free bustransport to the City Hall from the major hotels
v.v. (see also section 7.2). More information will follow in due course.
On 16 and 17 April 2015, a standing lunch will be organised for Special Guests in the designated
Special Guest Lounge. Buffet-style lunches will be provided to all delegates in the designated
hospitality area at the 1 floor of the World Forum.
Only Special Guests will be invited to a dinner on 16 April 2015 at the Ridderzaal (Knights Hall).
Delegations are kindly requested to inform the GCCS 2015 project team of the dietary restrictions
of their invited Special Guests by 1 April 2015, using the relevant medical information and dietary
restrictions form on the GCCS 2015 website. The GCCS 2015 Organisation will provide bus
transport for the Special Guests from the World Forum to the Ridderzaal dinner on Thursday 16
April.
Refreshments and light snacks will be available at designated areas throughout GCCS 2015.
Special attention will be paid to food safety during the Conference. The Netherlands Food and
Consumer Product Safety Authority will supervise all aspects of food preparation, transport and
serving. All measures will be in line with European legislation.

16

6. Arrival and departure

6.1. Visa information
When arriving in the Netherlands, all delegates must present a valid passport with the appropriate
visa (if required). Applying for a visa at the border is not possible. Delegates participating in the
Global Conference on CyberSpace 2015 who need to apply for a visa must do so in their country
of residence. Visa issued by Dutch embassies for GCCS 2015 participants will be provided free of
charge. Please present your conference invitation and/or registration confirmation when applying
for the visa.
The Netherlands is part of the Schengen Area, which consists of a group of 26 European countries
that have abolished passport and immigration controls at their common borders. The following
website shows which passport holders need to apply for a Schengen visa and provides information
about the application process: http://www.government.nl/issues/visa-for-the-netherlands-andthe-caribbean-parts-of-the-kingdom/short-stay-visas-for-the-netherlands/applying-for-aschengen-visa. If the nationality of the passport holder is not listed, a Schengen visa is not
required to enter the Netherlands. Via the above link, you will also find a list which lets you look up which
embassy is responsible for dealing with short stay (Schengen) visa applications for the Netherlands in each
country.
The GCCS 2015 Organisation advises delegates to obtain their visas well in advance. Applying for visas is
possible as of 3 months before the start of the Conference. Please keep in mind that the visa process can
take up to 15 days. Addresses of Dutch embassies, consulates and other representations can be found at:
http://www.government.nl/issues/visa-for-the-netherlands-and-the-caribbean-parts-of-the-kingdom/shortstay-visas-for-the-netherlands.

17

7. Transport
7.1. Vehicles for Special Guests, provided by the host government
A limousine will be placed at the disposal of the Special Guest of each participating country or
organisation for the duration of their stay in the Netherlands. In the Special Guest limousine, only
one additional seat is available for a delegate, next to the Special Guest.
In most cases, the Liaison Officer will be seated in the front passenger seat. Delegates may follow
the limousine in their own vehicle or vehicles.
Upon arrival at the World Forum conference venue, the vehicle with the Special Guest will be
directed towards the Special Guest entrance. Only cars with special markings will have access to
the designated Special Guest entry lane. Other cars will be guided to the delegates entrance. The
Organisation provides these markings and will distribute them through the Liaison Officers.
7.2. Means of transportation for delegates
The GCCS 2015 Organisation will provide return bus transport from all major hotels in (the vicinity
of) The Hague to the City Hall reception on Wednesday 15 April.
Private transport to the World Forum will be possible (no private parking is available at the World
Forum), and public transport is available, but it is advisable to allow for additional travelling time
for both types of transport.

18

8. Accommodation
Delegations are responsible for booking their required accommodation for both the Special
Guest and other delegates and all costs associated with it.
Hotel bookings for the Conference can be made via www.itotours.com/gccs2015/overview.aspx.

19

9. Telecommunications
9.1. Internet
High-quality wireless internet will be available throughout the venue. The connection is free to use
and grants unrestricted access to the World Wide Web. The GCCS 2015 advocates and provides
access to a free and open internet. Therefore, the GCCS 2015 Organisation strongly recommends
you use the standard safety precautions (e.g. anti-virus, firewall, VPN) that apply to the use of
any public internet facility. Access (credentials) to the wireless network will be provided at the
conference location.
9.2. Telephone
The Conference is taking place in a populated area near the city centre of The Hague. Highdensity multi-carrier cellular (mobile) coverage is widely available throughout the area
surrounding the conference building. Cellular (mobile) coverage will also be available inside the
conference building through a distributed antenna system. Depending on your cellular (mobile)
phone plan, you can roam with several Dutch providers and have access to a high-speed data
service. Please note that roaming rates will apply to foreign subscriptions.
9.3. Radio communication
To prevent harmful interference with vital radio communications, most types of frequency used,
such as wireless video or audio connections, are subject to licensing requirements by the
Radiocommunications Agency Netherlands. Please refer to the links below for licence applications.
http://www.agentschaptelecom.nl/sites/default/files/nieuwsbrief-wireless-communication-duringevents.pdf
http://www.agentschaptelecom.nl/sites/default/files/application-form-events.pdf
9.4. IT Service Desk
An IT service desk will be located in the delegates lounge near the entrance. All questions related
to IT and the internet can be addressed to the service desk employees.
9.5. Floorwalkers
The internet and communication facilities at the conference location are designed for easy access.
If you require any assistance, however, please ask one of the GCCS 2015 floorwalkers
(identifiable by their special attire) you will see throughout the conference venue. They will be
able to answer questions on the spot.
9.6. Printing
Because the Conference aims to be paperless for environmental reasons, printing is not
encouraged. However, for your convenience a document centre is located in the delegates
lounge. All print requests can be made at the hospitality desk in the delegates lounge.

20

10. Media arrangements

The Conference aims to be open and transparent. Media will therefore have full access to the
conference building (with the exception of the Red zone and closed bilateral meetings in the
Orange zone). Access for TV crews is restricted to the ground floor and -1 level of the conference
centre (where the press centre is located). Some sessions will be broadcast live via the internet,
so press coverage is possible even without being present at the Conference.
More detailed information about media arrangements will be communicated in due course. A
separate Media Note will be issued in February 2015 .
10.1. Media accreditation
Media accompanying a delegation can be registered by the Registration Officer, or they can preregister themselves via the media page on the GCCS 2015 website. Media not accompanying a
delegation can pre-register via the media page on the GCCS 2015 website. Registration of media
on site is not possible. All members of the media must register beforehand.
10.2. Media accommodation
Accommodation arrangements for members of the media accompanying official delegations have
to be made by the delegations or accompanying media themselves.
10.3. Media facilities and services
Details about facilities and services will be communicated in the Media Note.
10.4. Host services: broadcasting and news feeds
Audiovisual footage will be made available to media online in broadcasting quality (login details
for this portal will be provided to accredited audiovisual press). The general public can follow
events in the conference via three GCCS 2015 livestream YouTube channels. More detailed
information will be provided in the Media Note.
10.5. Media pools
Detailed information on plans for pool coverage will be communicated in the Media Note.
10.6. Media Officers
The GCCS 2015 Organisation will appoint a number of Media Officers to facilitate interaction
between the organisation and the media.
Details will be communicated in the Media Note.

21

11. Health information

11.1. Medical services
In the event of emergencies or medical needs on the part of the participants, appropriate medical
services will be provided. These include emergency medical care and ambulance transport to
designated local hospitals. Medical services will also be available on site.
11.2. Health insurance
Should a delegate require a referral to a doctor or a hospital, the costs will be borne by the
delegate. It is recommended that, before travelling, all delegates and media obtain appropriate
health insurance to cover medical expenses in the Netherlands.
11.3. Vaccination
A vaccination certificate is not required for entry into the Netherlands.

22

12. General information about The Hague/the Netherlands

The Hague
The Hague, which is the seat of the Dutch government, is often referred to as the City of Peace
and Justice.
Climate
The Netherlands has a moderate maritime climate. The average temperature in April is around
10C, but it can be colder, and rain is always a possibility.
Currency and banking
The currency used in the Netherlands is the euro. It comprises six coins ( 0.05, 0.10, 0.20,
0.50, 1 and 2) and seven notes (5, 10, 20, 50, 100, 200 and 500). Notes of 100,
200 and 500 are not generally accepted in shops or restaurants.
If you have a foreign bank card with a Cirrus or Maestro logo you can withdraw money from an
ATM. Some ABN AMRO bank ATMs also accept cards with the PLUS logo. Check your card and
the ATM for EDC and EC logos as well. Of course, you can also use most credit cards to obtain
money from an ATM.
Most banks are open Monday to Friday from 9:00 to 17:00. Only major bank branches are open
on Saturdays. You can exchange money at banks. Many hotels also offer this service.
GWK Travelex, a currency exchange outlet, is open every day of the week. Most GWK Travelex
offices are located near train and bus stations.
Value Added Tax and service charges are included in the bill in hotels, restaurants, shops and
taxis. Tips for extra service are always appreciated but not required. It is customary to give
taxi drivers and waiters a tip of about 10%.
Cheques
Travellers cheques can be exchanged at GWK Travelex offices. Shops in the Netherlands do not
accept travellers cheques or any other type of cheque.
Credit cards
Most major credit cards are accepted widely, but not everywhere. If in doubt, ask in advance.
Cash-on-card services are available from selected American Express, Diners Club, MasterCard
and Visa addresses. These cards are also accepted by all GWK currency exchange outlets and
Change Express Offices.

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Electricity
The power supply is 220 volts, 50 Hz (plug: two round prongs).
Local time
Standard Time Zone: GMT +1.
Local & international phone calls
The country code for the Netherlands is +31 and the area code for The Hague is (0)70.
For outbound international phone calls from the Netherlands, you must first dial 00, followed
by the relevant country code.
Smoking
Smoking is prohibited in all public buildings, bars and restaurants.
Transport
Delegates arriving at Schiphol Amsterdam Airport with no pre-arranged transport can reach
The Hague in a number of ways:

taxi: there are taxis at the airport exits (a ride to The Hague costs approximately 60);
train: there is a train station under Schiphol Airport (the journey to The Hague takes about
30 minutes and costs around 14 for a one-way, first-class ticket);
rental car: all major rental agencies have offices at Schiphol Airport.

13. Information to be submitted

All forms will be available on the website www.GCCS2015.com shortly.

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