Macquarie Telecom Mobile Working Policy

Macquarie Telecoms Mobile Working Policy recognises the importance of flexible work arrangements
and, in some cases, use of devices of choice in delivering improved business and employee
performance.
Employees have the flexibility to work from an alternate office location and/or use devices of choice
on an interim or planned basis if the following criteria are met:
Work can be completed efficiently and productively,
Macquarie Telecom network and data security is not compromised; and
Customer service delivery is maintained.

HOW DO I ORGANISE A MOBILE WORKING ARRANGEMENT?

1. Discuss with your immediate Manager
You need to discuss with your immediate Manager if a mobile working arrangement is suitable.
Requests for mobile working arrangements are reviewed on a case by case basis as being mutually
convenient to the employee and Manager and MUST suit the business need.
When assessing suitability the following issues need to be taken into consideration.
Suitability of the type of work to maintain business efficiency and productivity;
Impact on service delivery;
Communication arrangements to ensure regular contact between managers, colleagues and
clients;
Responsibility for provision, installation, maintenance and repair of equipment, software, office
furniture and communication links (eg. internet);
The adequacy of the proposed alternative office or workplace to meet Occupational Health and
Safety (OHS) standards if this location is used on a regular basis;
Impact on Macquarie Telecom network or data security; and
Any other relevant factors impacting on business performance.
2. Read and complete the Mobile Working Policy
Once you have obtained your Managers approval you need to sign the Mobile Working Policy, which
confirms that you agree to the terms and conditions of the policy and its associated responsibilities.
Any queries regarding terms and conditions should be directed to your Manager or Human
Resources Business Partner.
Approval is obtained in writing from your immediate Manager in consultation with the relevant
Group Executive and Human Resources Business Partner.

HOW SOON CAN I START MY MOBILE WORKING ARRANGEMENT?

Doc Mobile Working Policy

Issue Date: 11/5/2011

Version No: 2
Updated by:
Group Exec IT&B

Content Owner: IT & Billing

Last update: 23/02/2015

Authorised by:
Group Exec IT&B

Updates or changes to this policy may not be made without the express permission of the Content Owner. Macquarie Telecom reserves
the right to update, amend or withdraw all employment policies from time to time as business needs dictate.
Page 1 of 3

Employees become eligible to work remotely or use a device of choice on receipt of a signed
acceptance of the Mobile Working Policy.
Definitions, Terms and Conditions
MOBILE WORKING is a flexible working arrangement where the employee works for part of the time
from an alternate office location. This could be at home, a hot desk, another Macquarie Telecom
location, a mobile office, customer site or a combination of these.
Macquarie Telecom offers two types of mobile working arrangements interim and planned.
Device of choice is a device which is not a company issued mobile phone or laptop for example an
iPhone or other portable tablet device.
Interim Mobile Working arrangements exist on a casual or ad-hoc basis as agreed verbally with
your immediate Manager.
An interim mobile arrangement may be used, for example, when an employee needs to combine a
full days work with family care responsibilities such as being at home to care for a dependant who is
recovering from a short-term illness and who does not require constant attention.
An Interim Mobile working arrangement does NOT require completion of a Home Office Safety
Inspection Report if working from home. However, we recommend that employees conduct a selfassessment to check for any relevant workplace hazards (please refer to the Home Office Safety
Inspection Report as a guide).
Planned Mobile Working arrangements exist where there is an ongoing requirement to work away
from your designated office. Approval is obtained in writing from your immediate Manager in
consultation with the relevant Group Executive and Human Resources Business Partner.
A planned mobile working arrangement may be used, for example, when an employee works out-ofoffice one or two days a week on an ongoing basis. The days of work may be fixed or may vary from
week to week depending on the business needs.
A Planned Mobile Working arrangement DOES require the completion of a Home Office Safety
Inspection Report if working from home. This Inspection Report can be completed as a selfassessment by the employee but should be reviewed by your Manager. From time to time an
Inspection Report may need to be completed on-site by a trained Manager or suitably qualified
person (e.g. OHS Consultant or Human Resources Business Partner).

TERMS AND CONDITIONS OF MOBILE WORKING ARRANGEMENTS

Changes or termination to a mobile working arrangement can be made by either party at any time if
the arrangement no longer meets the conditions set out in the Mobile Working Policy or no longer
meets the business need.
Nominated Macquarie Telecom devices, PCs or laptops as advised by the IT Infrastructure team
are to be used.
Remote access is only to commence once the IT Infrastructure team has installed a firewall on the
each PC or laptop. The firewall as installed by IT is to be run at all times.
Doc Mobile Working Policy
Issue Date: 11/5/2011

Version No: 2
Updated by:
Group Exec IT&B

Content Owner: IT & Billing

Last update: 23/02/2015

Authorised by:
Group Exec IT&B

Updates or changes to this policy may not be made without the express permission of the Content Owner. Macquarie Telecom reserves
the right to update, amend or withdraw all employment policies from time to time as business needs dictate.
Page 2 of 3

 By using a device of choice, you agree to the conditions of use as outlined in the IT Security Policy.
Occupational Health and Safety (OHS)
Macquarie Telecom is responsible for the health, safety and welfare of the employee at their
workplace, including a mobile working location. All OHS standards that apply at the usual workplace,
will as far as practicable, apply during a mobile working arrangement. Mobile workers are covered by
workers compensation for any work-related injury.
Expenses Associated with Mobile Working
Expenses associated with Mobile Working fall into two categories based on who initiated the Mobile
Working request, the employee or the Manager (i.e. the business).
Manager or business initiated requests allow the employee to claim reasonable expenses
associated with setting up a remote office (eg. required equipment will be assessed on a case-bycase basis to satisfy workplace health and safety standards); and
Employee initiated requests will require the employee to cover all expenses associated with setting
up a remote office and satisfying workplace health and safety standards.
Employee Acceptance
I have read and understood this Policy and accept the terms and conditions related to a mobile
working arrangement in accordance with Macquarie Telecom Mobile Working Policy.
Employee Details

Managers Details

Full Name
Signature

Date

For instructions on how to connect to SRA/SSL please visit the MT IT Support Knowledge base

Other Related Documents

Home Office Safety Inspection Report
Macquarie Telecom IT Approval (OFFICE USE ONLY)

IT Managers Approval

MT IT Actioned Details

Full Name
Signature

Date

Doc Mobile Working Policy

Issue Date: 11/5/2011

Version No: 2
Updated by:
Group Exec IT&B

Content Owner: IT & Billing

Last update: 23/02/2015

Authorised by:
Group Exec IT&B

Updates or changes to this policy may not be made without the express permission of the Content Owner. Macquarie Telecom reserves
the right to update, amend or withdraw all employment policies from time to time as business needs dictate.
Page 3 of 3