1/28/2015

SAPCRMInterviewQuestionsandAnswersforwipro,TCS,IBM,Infosys,Accenture~CRMONCE.COM

INTERVIEWQUESTIONS:
1)Whatispartnerfunction?Howwillyoudodetermination?Whyweuse?
2)Whatarethesourcesforpartnerfunctions?
3)Whatistheproceduretodotextdetermination?Telltheprocess?
4)Howmanymethods/profilesinOrgdetermination?Canyoudoorgdetatitemlevel?
5)WhatasAction?Whyweuse?Whataretheconditionswehave?Whattypeofactionsyouhaveused,forwhich
scenarioexplain?
6)Tellmesometransactiontypes?HowmanyLevelsarethereintransactions?
7)Whatisactivity?Types,customizingsettings?Howwillyouchangethereasonsaccordingtothestatus?
8)Campaignmgtwtyouknow?Wtarethesettingswillyoudo?
9)Howwillyouexecutecampaign?Whereyouhaveusedcampaignexplain?
10)WherewillyouenterresponsiblepartnersinwebUI?Wtsettingswillyoudo?
11)Canyouruncampaignwithoutproducts?Whatareallnecessarytoruncampaign?Whatsettingswillyoudotosend
mailfromyoursystem?
12)HowwillyoucreateActivitywhenyoutriggeremailcampaign?
13)Whereallyoucancreatetargetgroups?
14)WhatyouknowaboutProductproposal,whyweuseit?Whereweuseit?
15)Whatisthecustomizingfortopnproducts?
16)Howwillyoudeterminerankingvalues?
17)Whataremailforms?HowwillyoudoinWEBUI?
18)TellmewhatyouknowaboutWebUIcustomizing?Howcanweeditlabels?
19)HowcanyoucreateyourbusinessRole?
20)Whatiscalllist,doyouhaveanyidea?
21)WhataretheBusinessRolesavailable/youknow?
22)WhatyouknowaboutIC?
23)WhatisLead?Whatyouknowaboutit?
24)Whatarethecustomizingsettingsforlead?
25)WhatarethecustomizingsettingsforCampaign?
26)Howtomakeacampaigntemplate/MarketingPlanTemplate?
27)Howcanyoucustomizeassignmentblock?
28)CanyoudeleteanAssignmentBlockofacampaign?Whatarethecustomizationsteps?
29)WhatisASAPmethodology?
30)Whatisyoursystemlandscape?
31)WhatisaBPfieldgrouping?Whyisitused?
32)WhichBProlewouldtheBPscreatedformELMcomeunder?
33)Differenceb/wBPRoleandPartnerFunction?
34)WhatarethesettingrequiredforServiceOrder?
35)Whatisyourservicelifecycle?
36)WhatisBluePrintPhase?Whatdoesthedocumentconsistof?
37)Whatareactions?Whydidyouusetheminyourproject?
38)Whatisemailprocessing?
39)Whatisworkflow?
SAPBusinessWorkflowcanbeusedtodefinebusinessprocessesthatarenotyetmappedintheR/3System.These
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1/28/2015

SAPCRMInterviewQuestionsandAnswersforwipro,TCS,IBM,Infosys,Accenture~CRMONCE.COM

maybesimplereleaseorapprovalprocedures,ormorecomplexbusinessprocessessuchascreatingamaterialmasterand
theassociatedcoordinationofthedepartmentsinvolved.SAPBusinessWorkflowisparticularlysuitableforsituationsin
whichworkprocesseshavetoberunthroughrepeatedly,orsituationsinwhichthebusinessprocessrequiresthe
involvementofalargenumberofagentsinaspecificsequence.
YoucanalsouseSAPBusinessWorkflowtorespondtoerrorsandexceptionsinother,existingbusinessprocesses.You
canstartaworkflowwhenpredefinedeventsoccur,forexampleaneventcanbetriggeredifparticularerrorsarefoundduring
anautomaticcheck.
40)WhatisIBase?WhatisIBasecategory?
41)WhatisECAT?
42)WhatisLSMW?
TheLegacySystemMigrationWorkbench(LSMW)isatoolrecommendedbySAPthatyoucanusetotransferdataonce
onlyorperiodicallyfromlegacysystemsintoanR/3System.
TheLSMWorkbenchletsyoucheckthedataformigrationagainstthecurrentsettingsofyourcustomizing.Thecheckis
performedafterthedatamigration,butbeforetheupdateinyourdatabase.
TC:LSMW
43)Whatareadaptors?
44)WhatisBDocs?
45)Whatisapplicationbuilder?
46)HowdidyoucustomizeICforserviceproject?
47)WhatBusinessRolesdidyouconfigure?Profilesused?
48)Whichallprofilesdidyouuse?
49)Howtoactivate/deactivateworkcenters?
50)WhatareLogicalLinks?Wheredoyouadjustthem?
51)WhatisMasterData?Whatisitusedfor?
52)Whatisterritorymasterdata?
1. AssignmentblockscapabilitiesareavailableinsingleColumnandtilelayout.
2. MainOVPElements
3. WorkAreaTitle
4. WorkAreaToolBar
5. Personalization
6. FormView
7. HeaderArea
8. ABToolbar
9. Table
10. AssignmentBlocks
11. NonInteractiveCenterinatilelayout

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