Enterprise

Mobility
Enabling the
Mobile Workforce

Why do you need a mobile strategy?

of business leaders
predict that mobilefirst companies will
disrupt mature
industries in 2013

of them rank mobility

at the top of their list
of strategic priorities

Less than half have

a comprehensive
mobile strategy

Source: 2013 IDC/Appcelerator report

2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

Start where the numbers are

or ~60 million Americans

are members of a mobile
workforce*

of key decision makers cite

that support of a mobile
workforce is a key area of
priority**

* Source: Yankee Group

**Source: Forrester Research ForrSights Networking and Telecommunications Survey, Q2, 2012.
Base: 1535 North American and European IT decision makers.
2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

Who makes up the mobile workforce?

Note: The typical telecommuter using VPN and desktop or laptop is NOT a mobile worker.

2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

Traditional vs. technology-enabled mobile workforce

Paper-oriented approach
Office
check-in
for
work
orders.

Paper
dependent
forms

Manual
recording on
paper forms

Office
check-out
to turn in
paperwork
and reports

Electronic
recording in
field and
real-time
updating

Electronic
record of
compliance
reporting

Increased
productivity
of field workforce
and accuracy
of data

Technology-enabled approach
Remote login
for work

2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

Benefits of enterprise mobile solutions

2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

Tools for the modern day field force

Allows workers to improve efficiency
and accuracy
Photograph pre- and post-state of proof of
completion
Enable proactive, cost -saving work
Eliminate handoffs
Leverage geo-spatial data to create value
Mash-up geo-data with system metadata

2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

Supercharge your sales teams

Enables sales to improve customer
satisfaction and increase sales
Create new customer records remotely

Capture key information to build customer rapport

Perform complex calculations to help upsell efforts

Present custom canned analyses to drive decisions

Email sales material without drafting an email

2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

Empower your executives

Gives executives access to key
data and performance metrics
Navigate through key dashboards easily

Show key metrics with click through details

Connect to social media and show key buzz

Showcase product sales performance

Email dashboards without drafting an email

2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

Security is a critical consideration!

7.1 million smartphones were lost,
damaged, or stolen in 2012*
80% of consumers use their personal
phones or tablets for work**
72% of businesses are in process of or
planning to further adopt mobile devices***

Always be sure you:

Implement technologies that limit risks from

compromised or misplaced devices.

Design applications that ensure security is

never compromised for user experience.

*Consumer Reports

** MobileIron

***KPMG Intelligent Finance Organizations Report

2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

Getting started developing your mobile strategy

Look at your

Think about how

business
goals

the mobile form

factor and

and your

capability set

employee
needs

skip
strategy
Dont

creation

Build a premium

Focus on
performance

user experience
for your

employees

can be used to

innovate

Dont patch web

applications to
just work on
smart phones and tablets

Dont limit mobile

innovation to
customer -centric
solutions only

2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Its time to get mobile

KPMG can help. Contact us.

Want to know more? Want to get started

on your mobile strategy and solutions?
KPMG has the experience to help you
enable your mobile workforce of today
and tomorrow.
www.kpmg.com

2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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Additional KPMG contacts

Lou Trebino
Managing Director, Disruptive
Technologies
+1 973 912 4619
ltrebino@kpmg.com

Rick Wright
Principal, Global Lead Cloud
+1 617 988 1163
richardwright@kpmg.com

Michael Benza
Director, Mobile Solutions
+1 212 954 2280
mbenza@kpmg.com

Cliff Justice
Principal, U.S. Leader Shared
Services and Outsourcing
+1 713 319 2781
cjustice@kpmg.com

Steve Chase
Principal, Global Lead Management
Consulting Technology
+1 214 840 4200
schase@kpmg.com

Claudia Saran
Principal, U.S. People and Change
Leader
+1 312 665 3088
csaran@kpmg.com

Miriam Hernandez-Kakol
Principal, U.S. Technology
Enablement Leader
+1 973 912 6227
mhernandezkakol@kpmg.com

Duncan Avis
Managing Director, Customer Digital
Strategy
+1 703 286 8733
davis@kpmg.com

Dave DiCristofaro
Partner, Global Lead Risk Consulting
IT Advisory
+1 212 872 3382
ddicristofaro@kpmg.com
Sanjaya Krishna
Principal, U.S. Digital Risk Consulting
Leader
+1 703 286 8504
skrishna@kpmg.com
John Hair
Director, Risk Consulting and Digital
Services
+1 312 665 3606
hhair@kpmg.com
Greg Bell
Principal, U.S. Service Leader
Information Protection
+1 404-222-7197
rgregbell@kpmg.com

Matt Bishop
Alton Adams
Principal, Global CIO Advisory Leader Principal, Customer Strategy and
+1 214 840 2749
Growth
mbishop@kpmg.com
+1 404 222 3000
aladams@kpmg.com
2013 KPMG LLP, a Delaware limited liability partnership and the U.S. member firm of the KPMG network of independent
member firms affiliated with KPMG International Cooperative ("KPMG International"), a Swiss entity. All rights reserved.

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