RICS Real Estate Workshop Series IX

Strategic Corporate Real Estate & Facilities Management

One-day intensive training workshop on strategic CRE & FM, formulation of contract scope,
contracts implementation & operations management and performance & measurement

0930 hrs:
0930 hrs:
0930 hrs:

16th March
18th March
19th March

Metropolitan Hotel, New Delhi

Hotel Regaalis, Bengaluru
Hilton Mumbai Intl Airport, Mumbai

In a challenging economic and business climate, organizations are forced to rethink the cost
associated with running business. The aim here is obviously to optimize costs and save capital.
Expenditure on facilities is usually the second highest, after payroll, for any business. In this
economic climate, corporate real estate and facilities management functions provide a strategic
opportunity for businesses to look for opportunities to optimize spending while still ensuring that
organizations get the most benefit out of their strategic resources - both human and property.
Corporate real estate managers are being forced to handle an increasingly complex portfolio.
This includes optimizing building occupancy, lower building operating costs, and complying with a
broad mix of legal requirements, including financial legal reporting. Commercial real estate
managers are under equal pressure to maximize building occupancy, while dealing with major
industry shifts impacting them and their tenants. Facilities and Property Management isnt just
about maintenance. Its become a complex, strategic role that requires business, leadership and
management skills in addition to technical knowledge.
Keeping this in view, this workshop has been designed to give industry professionals an insight
into the increasing importance of strategic facilities management and how it can drive productivity
and cost savings within any organization. It will also include sessions which focus on
commissioning and managing contract services and vendors, occupancy costs analysis, FM
performance and measurement, and a look into the future issues in FM.
This workshop series will enable participants to understand the ways in which CRE & FM
professionals can drive cost savings and value for money by managing people, resources and
service providers. It would also help participants leverage what they already know and learn
leading strategic practices and practical techniques that maximize the value they deliver to their
respective organizations.

WORKSHOP SESSIONS
0930 1000 hrs:

REGISTRATION

1000 1040 hrs:

SESSION I: STRATEGIC CRE & FM AND INTRODUCTION TO FM

CYCLE

1040 1120 hrs:

Strategic Concepts and Generic Corporate Strategies

Current CRE and FM Issues
FM Life Cycle
Role of FM in implementing workplace projects

SESSION II: COMMISSIONING AND MANAGING CONTRACT

SERVICES AND VENDORS

Recognise and critically debate advantages and disadvantages of

contracting out FM
Formulation of Scope of Work and SLAs
Practice Exercise Scope of Work template

1120 1150 hrs:

TEA/COFFEE BREAK

1150 1310 hrs:

SESSION II (CONTINUED): COMMISSIONING AND MANAGING

CONTRACT SERVICES AND VENDORS

Contracts Implementation & Operations Management

1310 1400 hrs:

LUNCH

1400 1445 hrs:

SESSION III: OCCUPANCY COST WHAT WORKS AND WHAT

DOESNT

1445 1530 hrs:

Major elements that make up the costs relating to occupancy of

buildings
Critically evaluate the different ways occupancy costs are managed
What occupiers are looking at from Developers

SESSION IV: FM PERFORMANCE & MEASUREMENT

Balanced Score Card to objectively define & measure service

delivery

1530 1600 hrs:

TEA/COFFEE BREAK

1600 1650 hrs:

SESSION IV (CONTINUED): FM PERFORMANCE & MEASUREMENT

1650 1720 hrs:

SESSION V: FUTURE ISSUES IN FM

1720 1730 hrs:

Practice Exercise Customize Balanced Score Card template to suit

varied real life case study scenarios

Work, economic and cultural trends that will impact FM

Trend towards building automation various types and their function
in ensuring building operational efficiency
Computerised integrated FM applications Has their time come?

DISTRIBUTION OF CERTIFICATES