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Dishonesty
Gender
Difficulties may result from how a person treats the opposite sex or how a
person handles the issue of sexual orientation. For example, if a manager
is kind to men but is harsh and impatient with women, there may be
complaints. It is important to remember that problems can arise not only
from words that people use but also from nonverbal communication.
Religion
A person should keep his religious beliefs to himself, unless he would like
to respond to someone's inquiry about religion. An employee should be
cautious about displaying religious symbols.
Favoritism
Business ethics is a subject that can vary greatly from one business to the next as far as how it is
interpreted and implemented within the small business. What may seem ethical to one business
is not to the nextand the same goes for employees. That is why it is important to clearly
communicate the ethical stance of the business to all employees. Employees should not only be
expected to act in an ethical manner, they should also fully understand the ethical stance of the
small business.
Ethics Policy
Every business should have a written ethics policy that details what is expected of employees
within the business. It should communicate what the business believes are its ethical standards
such as always being honest in communications, dealing with customers and other employees
fairly and reporting ethical violations that the employee witnesses. The policy should also outline
the consequences of acting unethically within the small business. This policy should be signed by
employees upon their acceptance of employment as well as reviewed and signed on an annual
basis.
Ethics Training
Because everyones idea of ethics can differ, it is important that the business conduct ethics
training for all employees. Some employees may see taking business supplies for personal use
as unethical whereas they dont believe that taking a business pen home with them is the same.
The business should educate the employees about its own ethical standards through role play as
well as hypothetical scenarios. This can help employees recognize what the business considers
to be ethical and unethical.
Management Role
Managements role in ethical practices for the business is to always demonstrate ethical behavior
in verbal and non-verbal form. Management should reinforce ethical behavior in others with
praise while using unethical behavior as a teaching tool for other employees. In addition,
management should realize they are role models for the business and must act accordingly. If
they expect employees to act in a certain way, they must also act in the same way and lead by
example.
Considerations
In monthly employee meetings, use stories from the news to reiterate the business stance on
ethics. Pass the story out to employees to read and review before the meeting. During the
meeting, discuss the article and have employees identify the ethical and unethical behaviors
demonstrated in the story. Also ask the employees what should have happened and what they
should do if they encounter the same or similar behavior in this business.
Without a line sub-scripted "sign here", how do you decide where to place your email
signature? Look here.
24. Wondering "How to Put That in Writing", Write "That"
Tell it like it is. Have you notices how people who you understand perfectly well when you
listen to them become cryptic when they start writing?
25. Why You Should Compress Files Before Sending Them via Email
Smaller is more beautiful, at least when it comes to email attachments. So make files smaller
before your send them via email.
26. Avoid "Me Too" Messages
"Me too" is not enough content, but too much annoyance.
One who sends you carbon copies of their emails that are addressed to and intended
for others, which don't mention you, or have anything to say to you.
Guest kidcuv
Lighten Up!
Seems that most of these responses are pretty petty. Lighten up, people!
Guest ccresponders
The biggest irritation are the large companies like MSN, Virgin and many others, who
employ the blind and dyslexic to handle emails. I get very upset returning an email
that asks "What is your question?"... when the email subject line says: "RE:..." then
the question I asked. I am sorry to say that I then tear the abilities of the email writer
to pieces! I suggest that perhaps glasses or lessons in English reading are what is
needed... for them!
I object strongly any attempt to write without making any effort with grammar, or
punctuation, or spelling it puts my back up (think CAT)!
Guest patriciaenola
Bcc
I don't bother to read emails with too many "To:" and Cc:" recipients. This list should
include instructions to use "Bcc:" when emailing more than five people, except when
it's important for each recipient to know who was sen the message, in which case
sometimes making a group of recipients named "Donut Morons" or something will help
because only the group name will be in the "To:" or "Cc:" field instead of dozens of
recipients. It's occurred to me before that it's important for everyone to have
everyone else's email address in an organization without a global address book, but
this can be done with a single email for that purpose only every time the list ("Donut
Morons") is updated.
Guest Bobtholomew
Responding appropriately
Some of us are the recipients of e-mails from someone with "Reply All-itis". Too, too
much information and information being sent is neither helpful nor pertinent to all of
us. How do we make it stop?!
Guest Diane
Receipt Request
My biggest peeve is when certain individuals have a receipt request on every email
sent. They feel as if you are infringing on their constitutional rights if you ask them to
use it on a needed basis and not as a default.
Guest Gerry - Federal Employee
Ask for any tasks you need performed. Each task should be on its own line; possibly
even in its own email.
Ask any questions you need answered.
Repeat key points at the end.
Do not put (or point to) any important information in an attachment.
Business
Communication and
Legal Issues
OUTLINE
Defamation
1.
2.
Invasion of Privacy
3.
4.
5.
1)
Defamation :
Publication of Faults
ii) Privileges
iii)
Defamated Terms
i)
Invasion of Privacy :
2)
i)
ii)
3)
4)
5)