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PROCESS PROCEDURE

Change Work Order


Version: ERP(IS-U):

6.07

Status:

Checked:

Version History
Version
01

Date
01.09.2014

Description
Original

Prepared by
Vlad Aron

Reviewed by
Diana Coloja

Approved by

Change Work Order Transaction code IW32

Purpose

Changing of a work order

Transaction Menu Path


To change a work order, you should use transaction IW32 from following path:
Logistics --> Plant Maintenance --> Maintenance Processing --> Order --> IW32 Change

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Alternatively, you can directly access the transaction by typing t-code in command filed and press
<Enter> or click on the check mark icon
in the top left side corner of the screen:

Procedure Steps
In the Change Order: Initial Screen" screen enter information in fields as following:

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Field Name
Order

Description
Order number

R/O *
R

User Actions and Allowed Values


Select from the drop down list

Remarks

*R Required, O Optional

Press Enter key or click on the check mark icon


order type>: Central Header screen:

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to get to Change <description of the work

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The following values can be changed according to users decision:


Field Name

Description

Description

Description

R/O * User Actions and Allowed Remarks


Values
O
Enter a brief description of the When creating a work order for the first
time click the Show long text window
problem in the Short text field
icon
. The Long Text Window is
displayed and the Short Description
Field will be grayed out (data cannot be
input into it). The Long Text Window
will default to an open display for all
future input of Work Order data, data can
no longer be entered in the short
description field unless the Long Text
Window has been manually closed.

Sold-to
party
Pur. order

Sold-to party

Protocol
number
Protocol
date
Planner
group
Work center

Equipment

Maintenance
Activity Type
Functional
location
Equipment

Bsc start

Basic start

Basic fin.

Basic finish

Priority

Priority

Purchase
order date
PlannerGrp
Mn.wk.ctr
PMActType
Func. Loc.

O
O
O

O
O

Select a value for the client


code from the drop down list
Insert a protocol number
Insert a protocol registration
date
Select a value from the drop
down list
Select a value from the drop
down list
Select a value from the drop
down list
Select a value from the drop
down list
Select a value from the drop
down list
Select a date to specify when
the activity should start
Enter an estimated finish date
for the work
Select a value from the drop
down list

*R Required, O Optional

To change information regarding address details you have the following options:
1. Customer address screen, by clicking Maintain partner address button

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Address data in this screen is taken from the client master data. It can be changed, but this will not
update the client master data address details
2. Object address screen by clicking Partner overview button . Information in this screen
cannot be changed, it is taken from the reference object (equipment/functional location)

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3. Order address screen, by clicking Maintain partner address button

The following screen will be displayed:

Enter the field value according to the following table:

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Field Name
Country

Description
Country

R/O *
R

User Actions and Allowed Values


Select BG from the drop down list

Remarks

*R Required, O Optional

Click More fields

button to expand address screen:

Enter the field value according to the following table:

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Field Name

Description

Name
Building code
Room
Floor
c/o
GIS
address
code
Building name
Street
House number

Name
Building code
Room
Floor
Entry number
GIS address code
Building name
Street
House number

R/O
*
O
R
O
O
O
O

A value is to be entered

It is automatically filled if has been


defined at street level, if not, a value
is to be entered
It is automatically filled if has been
defined at street level and city, if not,
a value is to be entered
It is automatically filled if has been
defined at street level, if not, a value
is to be entered
It is automatically filled if has been
defined at street level, if not, a value
is to be entered
It is automatically filled if has been
defined at street level, if not, a value
is to be entered
A value is to be entered

Postal code

Postal code

City

City

Region

Region

Reg. Struct. Grp.

Telephone

Telephone

Remarks

is to be entered
is to be entered
is to be entered
is to be entered
is to be entered
is to be entered

A value is to be entered
Select a value from the drop down list
A value is to be entered

Additional
address 1
Additional
address 2
District

Struct.

A value
A value
A value
A value
A value
A value

O
R
R/
O
O

Additional
address 1
Additional
address 2
District

Reg.
Grp.

User Actions and Allowed Values

A value is to be entered

*R Required, O Optional

While introducing data interrogation screens regarding address acceptance may be generated.
Click YES option to adopt data.

To validate the address click the green check mark

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To change operations details click on Operations tab:

The following values can be changed according to users decision:


Field Name
Work center
Control key
Operation
short text
Work

Un.

Number

Dur.
C.Key

ActTyp

Fac

Description

R/O * User Actions and Allowed Remarks


Values
Work center
O
Select a value from the drop
down list
Control key
O
Select ZINT from the drop down
list
Operation
O
Insert a short description of the
short text
operation
Work
O
System
will
automatically
involved in
calculate by calculation key
the activity
Unit of work
O
Unit of measurement for work
duration. Choose a value from
the drop down list
Number of
O
Number of persons required to
capacities
perform the activity is to be
required
entered
Duration of
O
Duration of the activity is to be
the activity
entered
Key
for
O
Select calculation key: 2 (for
calculation
calculation work) from the drop
down list
Activity Type
O
Select a value from the drop
down list for those operations
that will be invoiced
Execution
O
Numeric value representing the
number of times the processing of
factor
an operation is repeated during
order processing

*R Required, O Optional

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If an operation should be repeated during order processing, select the operation and click Ex.
Factor button
:

Press Copy button

to confirm the execution factor.

To insert a task list in the operation list click Extras option on the menu bar, then select Task List
Selection General task lists.

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The following dialog screen is displayed:

Choose:
Yes if you want to delete the already existing operations
No if you want to keep the already existing operations
Cancel to exit the screen
In the following screen insert desired selection criteria and click Execute button to display a list of
task lists:

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Select the desired task list(s) and click Choose button

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The following dialog screen is displayed:

Choose:
All if you want to insert all operations
Selected if you want to insert only the selected operations
Additional operation(s) is/are inserted in the Operation tab:

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To assign new materials (components) to operations click on Components tab:

Click the Component field and then the match code to display the search help for materials.
Expand the selection criteria by pressing Expand button
storage location:

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and choose option Materials by

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In field Storage Location fill:


1100 for materials used for Non-reg. Services
1200 for materials used for Reactive Field Work

Click Start Search button

Select a material from the list and press Copy button

The selected material is inserted in the Components tab:

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Press Enter key or click on the check mark icon


The following dialog screen is displayed:

Insert the operation number and click Continue button

in the top left side corner.

Components screen is displayed with updated values.

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Continue entering field values according to the following table:


Field Name
Reqmt Qty
SLoc

Description
Quantity
Storage
location

R/O *
R
R

User Actions and Allowed Values


Remarks
A quantity is to be entered
Select 1100 or 1200 from the drop
down list

*R Required, O Optional

Repeat the same above steps for the required list of components.
To assign/change partners to the work order click Partner tab:

Continue entering field values according to the following table:

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Field
Name
Funct

Description

R/O *

Function

Partner

Partner

User Actions and Remarks


Allowed Values
Select a value from
the drop down list
1.Select field and click the match code
Select a value from
the drop down list
2.Select Structure search option

3.Choose a generc search term

4. Expand the structe and then select the


desired entry

*R Required, O Optional

To link serial numbers/materials/equipment/functional locations/notifications to a work order click


Objects tab:

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Select the corresponding values from the drop down list or create new entries by selecting the corresponding
field and then clicking New entry button

To delete an already existing entry select the line and then click Delete Row button

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For work orders who are going to be used for invoicing (non-regulated services):
1. You can change also information regarding the type of service in Operations tab:

Assign an activity type to each operation that is going to be invoiced (select it from the drop dow
list).

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2. You can change also information regarding sales data by executing the following meniu
steps Extras -> Sales data:

In the Sales Organization Data" screen you can change the following information:

Field Name
Sales Org.
Distr.
Channel
Division

Description
Sales
Organization
Functional
location
Equipment

R/O *
R

User Actions and Allowed Values


Select 1000 from the drop down list

Select 10 from the drop down list

Select 10 from the drop down list

Remarks

*R Required, O Optional

Click on the green check mark

to validate the values.

3. You can change also information regarding tested devices by clicking Enhancement tab
(this tab is active only for work order type WO48, maintenance activity type 047Install&Seal)

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Information regarding serial number(s) is copied from the removal work order. At this step we
should update information regarding metrological check and date of execution.

In order to close (TECO) the removal order (1st order) the install & seal order (2nd order) should be
closed (TECO) first!!!!!!
Inside 2nd work order you can find information regarding the 1 st work order in Header tab, field
Superior Order:

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Inside 1st work order you can find information regarding the 2 nd executing the following menu path
Extras -> Suborders -> Overview:

Release the work order


To release the work order click Release button

The following message will be displayed at the bottom of the screen:

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The order system status is also updated:

Set user status


To set an user status click on Set user status button

In Set user status screen select the desired value and validate by clicking the green check mark

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Selected user status will also be displayed in the work order header:

Click Information button


work order.

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to see more details regarding user/system statuses assigned to the

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Click Back

button to return to the main screen.

Lock order
To set a lock indicator execute the following menu path Order -> Functions -> Lock -> Lock:

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Acces IW32 transaction again to see that the order system status is also updated:

Unlock order
To remove a lock indicator execute the following menu path Order -> Functions -> Lock ->
Unlock:

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LKD system status is removed from work order header:

Print order
To print a work order (after the work order is released) execute the following menu path Order ->
Print -> Order:

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Select the desired form, enter LP01 in the OutputDevice field and make sure that N (new spool request
box) is ticked.

To have a print preview before printing the order/document click on the


the screen below:

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tab to get to

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To continue the printing process execute

button.

Access IW32 transaction again to see that the order system status is also updated:

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Complete (technically) the work order


To complete technically (TECO) the work order click Complete technically button

The following screen will be displayed:

Fill information regarding the date/time when the work was finished and specify if notification
related to this work order (if any) should also be closed. Press the green check mark
to leave
the screen.
The following message is displayed on the status bar at the bottom of the screen:

Access IW32 transaction again to see that the order system status is also updated:

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At this stage no more changes can be done inside the work order.

Reverse Complete (technically) status


To reverse technically completed (TECO) system status execute the following meniu path Order ->
Functions -> Complete -> Cancel technical completion:

TECO system status is removed from work order header:

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Close work order


To close a work order, the document has to be technically completed in a previous step (TECO). To
close a work order execute the following menu path Order -> Functions -> Complete -> Complete
(business)

Access IW32 transaction again to see that the order system status is also updated:

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Reverse closing
To reverse technically completed (CLSD) system status execute the following meniu path Order ->
Functions -> Complete -> Cancel business completion:

CLSD system status is removed from the work order header.

Set deletion indicator


To set a deletion indicator for a work order that is closed (CLSD) in a previous step, execute the
following menu path Order -> Functions -> Deletion flag -> Set:

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Access IW32 transaction again to see that the order system status is also updated:

Remove deletion indicator


To remove a deletion indicator for a work order, execute the following meniu path Order ->
Functions -> Deletion flag -> Reset:

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DLFL system status is removed from work order header:

To create an attachment click on Services for Object arrow button and execute below marked
steps:

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Select the file and click Open button:

Confirm the decision:

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The following message is displayed on the status bar at the bottom of the screen:

To validate the changes and exit transaction click on Save icon

to save the work order.

The following message is displayed on the status bar at the bottom of the screen.

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