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PERSPECTIVE:
OBJECTIVES:
This study seeks to address one of the concerns related to the client
process and client acquisition and by providing a reliable, confident
method of employing the client acquisition process as a valid model.
To understand the needs of the clients and their expectations.
NAME:
AGE:
SEX:
DESIGNATION:
Questions
Disagre
e
Strongly
Disagree
About how long did you have to wait before speaking to a client?
I was taken care of immediately
Within 3 minutes
3-5 minutes
5-10 minutes
More than 10 minutes
If you acquired a direct mail or sales prospect list, how did you acquire the list
that you used most recently?
Are you aware that there are on-line list providers who offer customer names and
addresses that you can customize to your needs by key criteria such as
geography, income and other demographics?
NO
Yes, Iam aware
How likely would you be to purchase a list from an on-line list provider service if
it were made available.
VERY LIKELY
SOMEWHAT LIKELY
SOMEWHAT UNLIKELY
VERY UNLIKELY
Other (Please Specify)