FINAL PROJECT

PROPOSAL
SUBJECT:

BUSINESS ETHICS

SUBMITTED

TO :

SIR HASSAN RASHEED

SUBMITTED BY: SECTION C

SHAHZEB NIAZI
ABDUL MANAN
SYED JOAN RAZA NAQVI
IQBAL AHMAD
SAMAN SULTAN

BBA-02103-042
BBA-02103-116
BBA-02103-224
BBA-02103-187
BBA-02103-222

INTRODUCTION:
Pakistan Telecommunication Company Limited
(PTCL) is a mega corporation and a leading telecommunication
authority in the State of Pakistan. The corporation provides and
enforces policies for the telephonic services nation-wide and is
the backbone for country's telecommunication infrastructure despite arrival of a dozen other
telecommunication corporations, including Telenor Corps andChina Mobile Ltd. The corporation
managed and operates around ~2000 telephone exchanges across the country, providing the
largest fixed line network. Data and backbone services such as GSM, CDMA, Broadband
Internet, and IPTV, wholesale are an increasing part of its business. Originally one of the stateowned corporations (SOEs), the share holding of the PTCL has been reduced to ~62%, when
26% of shares and control was sold to Etisalat Telecommunications and the remaining 12% to
the general public in 2006 under an intensified privatization programme of Prime
minister Shaukat Aziz. However, the 62% shares are still remains under the management of
government-ownership of state-owned corporations (SOEs) of Pakistan. From the beginnings of
Posts & Telegraph Department in 1947 and establishment of Pakistan Telephone & Telegraph
Department in 1962, PTCL has been a major player in telecommunication in Pakistan. Despite
having established a network of enormous size, PTCL workings and policies have attracted
regular criticism from other smaller operators and the civil society of Pakistan
Telecommunication Corporation (PTC) took over operations and functions from Pakistan
Telephone and Telegraph Department under Pakistan Telecommunication Corporation Act 1991.
This coincided with the Government's competitive policy, encouraging private sector
participation and resulting in award of licenses for cellular, card-operated pay-phones, paging
and, lately, data communication services. Pursuing a progressive policy, the Government in 1991,
announced its plans to privatize PTCL, and in 1994 issued six million vouchers exchangeable
into 600 million shares of the would-be PTCL in two separate placements. Each had a par value
of Rs. 10 per share. These vouchers were converted into PTCL shares in mid-1996.

Vision:
To be the leading Information and Communication Technology Service Provider in the region by
achieving customer satisfaction and maximizing shareholders' value'.
The future is unfolding around us. In times to come, we will be the link that allows global
communication. We are striving towards mobilizing the world for the future. By becoming
partners in innovation, we are ready to shape a future that offers telecom services that bring us
closer.

Mission
To achieve our vision by having:

An organizational environment that fosters professionalism, motivation and quality

An environment that is cost effective and quality conscious

Services that are based on the most optimum technology

"Quality" and "Time" conscious customer service

Sustained growth in earnings and profitability

Core Values

Professional Integrity

Customer Satisfaction

Teamwork

Company Loyalty

Why we choose this company

We have some sort of reference in this company by this we will get some sort of data about
ethical and unethical issues related to our project. Other reason is that our project is related about
business ethics thus we choose this company to find the ethical/unethical issues related to this
business. Our project is related about business ethics thus we choose this company to find the
ethical/unethical issues related to this business. Although ptcl is considered as business which
gives importance to ethical issues such as responsibility to its employees, customers and
environment, we choose this to discuss some of the major issue that we think are unethical in the
context of Business Ethics course that we are studying.

KEY STAKHOLDERS OF THE COMPANY:

(1) Governance and Ethical Practices: We believe in maintaining and improving ethical
standards and practices, including public disclosures, good corporate governance and efficient
risk management strategies.(2)Employees: We believe in providing a work environment that is
fair and meets the highest standards of professionalism and integrity.(3)Customers: We believe
in high standards of customer satisfaction, responsible marketing and socially responsible
investments including in our products and services.(4)Shareholders/ Investors: We practice
communicating the requisite information on time and maintaining transparency with our
shareholders and investors. Initiatives taking place in these various areas form an integral part of
our wider commitment to building a better society through corporate citizenship, good
governance practices, improved sustainability, better risk management and doing business to the
highest ethical standards.
ETHICAL DELIMAS:
These are unethical issues that can identify:
Lower management unloyal to their duties
Second unethical issue in the above case was how companys managers abuse their
power for their benefits
Manager are not proper socially responsible
Bribery is too much uses by lower management
Government minister miss use of their authority.