Report On Dubai Islami Bank

Dubai Islamic Bank
The Islamic Way Banking

Presented to:
Respected Professor Riaz
Ahmed Mian
By:
Samar Iqbal
Umair Mazhar
Naseer Ahmad
148
139
130
HAILEY COLLEGE OF BANKING AND FINANCE

UNIVERSITY OF THE PUNJAB, LAHORE
Page1
Contents:
Introduction
Vision
Mission
Products
Services
Financial Analyses
SWOT Analysis
Recommendation

Page2
1. Vision
Dubai Islamic Bank Pakistan Limited ('DIBPL') will be
the leading provider of world class banking the Islamic
way by being the first choice of our customers and our
employees.
2. Mission
Innovation, Talent and technology.
3. Value
Trust Listening, Innovation, Social Responsibility & Fun .
4. Islamic Banking
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In the light of Allahs commands, it is obligatory on us to try to find and adopt

the right banking system, one that follows the principles set by the Creator. Those
who learn to differentiate between what has been allowed and what has been
forbidden will be the ones with a clear conscience when they assemble in front of
the
Creator
on
the
Day
of
Judgment.
Allah has clearly ordained the prohibition of Riba in the Glorious Quran. Verses
[2:278-279] translate into:
278. O ye who believe! Fear Allah, and give up what remains of your demand for usury, if
ye are Indeed believers.
279. If ye do not, take notice of war from Allah and His Messenger: but if ye repent, ye
shall have your capital sums; Neither will you deal with others unjustly, nor shall you be
dealt with unjustly.
Beware! false interpretations of these verses has led many individuals to assume
that the prohibition only relates to situations where the creditor is likely to charge
exploitatively high rates of interest. It is wrong to see the above translation as
proof that the (sole) objective served by the prohibition of Riba is the avoidance
of injustice (in the sense of exploitation of the poor debtor by the rich creditor). In
Islam,
there
is
no
room
for
Riba,
marginal
or
otherwise.
Riba gives birth to an economic system that is unjust; one that favors the rich at
the expense of the poor. Rather than reward for effort and entrepreneurship with
profit,
the
Riba
based
economic
system
rewards
capitalists.
Islamic Finance attempts to create a fair economic system. It works on the

principle of profit and loss sharing. Riba (Interest) is strictly prohibited in all its
forms and kinds.

Page4
Islamic banks enter into trade and investment to earn Halal profit as they neither
take deposits/funds on interest nor do they advance loans on interest. They have
to purchase and sell assets in order to make profit from the higher sale prices or
enter into investment arena. The most common sale contracts used by Islamic
banks are Murabaha, Salam, Istisna, sale on deferred payment basis while Ijara is
the sale of the usufruct of an asset owned by the bank. For investment, the
Islamic banks have Mudaraba, Musharaka and Wakala structures.
Islamic banks have to strictly comply with the principles and rules of Sharia
which prohibit outright any transaction involving alcohol, pork, gambling, etc.
Further, the Islamic modes of finance and investment used by these banks must
fulfill the basic conditions of these contracts to be considered Sharia compliant.
An Example
In an Islamic mortgage transaction, instead of lending money to the buyer, an

Islamicbank buys the item from the seller, and sells it to the buyer at a profit with
the sale price deferred and paid to the bank by the buyer/customer in
installments. This mode of financing is called Murabaha. It is a Sharia
requirement that the bank must purchase the asset and get the title/ownership,
and hence the associated risks and potential benefits before selling it to the
customer. In conventional financing, the bank does not assume ownership or the
associated risk. In such a system, capital alone is used to produce more capital.
Remember
At DIBPL we have a full fledged Sharia Department that monitors every

transaction the bank is involved in. All products, marketing material and
campaigns are also certified by this department ensuring that nothing is in
conflict with the guidelines of Sharia. Moreover Sharia Audit is conducted to
ensure that none of the banks income is from transactions that were Sharia

Page5
repugnant. If such a case is found, the income from the infringing transaction is
removed from the banks profit and donated to charity.
5.
Dubai Islamic Bank Pakistan Limited

Dubai Islamic Bank Pakistan Limited (DIBPL), commenced operations in 2006.
Since then, DIBPL has undertaken major initiatives to expand its branch
network across the country. Under its consumer banking division, the bank is
offering state-of-the-art Sharia compliant products that effectively compete with
those being offered in the market by conventional banks. It also has expertise in
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providing Retail, Private, Small and Medium Enterprises, Corporate, Investment

Banking and Advisory services.
The Bank launched Pakistan's first Islamic Visa Debit Card and introduced
financial products covering Home Financing, Auto Financing, and Depository
products.
DIBPL has also introduced Priority Banking and Internet Banking, both of
which are being recognized as benchmark products in their respective categories.
Besides regular banking services, the Bank is committed to bringing foreign
investment to the country. DIBPL's corporate wing has actively pursued foreign
investors and convinced world renowned giants from the GCC to be part of
Pakistan's economy.
DIBPL is 100% owned by Dubai Islamic Bank PJSC (Public Joint Stock
Company) and its nominated shareholders. The parent company is a listed
company in Dubai.
6.
MANAGEMENT TEAM
M. A. Mannan - CEO
Syed Mujtaba Abbas - Head of Consumer Banking
Azhar Aslam - Head of Corporate & Investment Banking
Jawad Majid Khan - Head of Distribution, Middle Markets & SME

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Zahid Mansoor - Head of Treasury
Tahir Nazir Chaudhary - Head of Risk Management

Dr. Muhammad Qaseem - Country Head of Sharia
M. Aamir Banatwala - Head of Operations
Irfan Johar - Chief Internal Auditor
Ammar Bin Mujeeb - Head of Information Technology
Wamiq Rizvi - Head of Human Resources
Syed Ammar Ali Zaidi - Chief Financial Officer
Uzman Naveed Chaudhary - Company Secretary and Head of Legal
Shahid Rehman Siddiqui - Head of Compliance
7.
CORPORATE BANKING
The world of finance belongs to those who shape it. DIB has taken a leading role
in shaping the dramatic transformation that UAE has experienced in the last two
decades. Now, with the same vigor, the Bank comes to assist businesses in
Pakistan.
DIBPL provides a wide range of services specifically designed to assist Pakistani
businesses. You can benefit from our:
Cash Management Services

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Trade Related Services
Investment Banking Services
Services for Small and Medium sized Enterprises
Our ever expanding network of correspondent banks allows your company to

utilize our arrangement with numerous local and foreign commercial banks in
meeting your collections and payments requirements.
Cash Management
DIBPL Cash Management offers comprehensive end-to-end Sharia compliant
solutions to meet your cash flow requirements. With our help, you can reduce
turn around times for your accounts receivables, better manage your payables,
and benefit from our value-adding MIS reports. GL reconciliation would have
never been easier for you.
Collections
DIBPL is an expert at facilitating the collection of sales proceeds and
converting your Receivables into Funds Available. You are provided
the facility of maintaining a single concentration account. Collections
from all over Pakistan (cash/ cheque/ pay order/ demand draft) will
be credited to this main account via DIBPL's real time online branch
network.
Bulk & Data Processing
DIBPL has formed project-to-project alliance with National Institutional
Facilitation Technologies
on processing and collection. DIBPL will perform the role of the
financial institution while National Institutional Facilitation Technologies will provide the
expertise in the area of bulk processing. National Institutional Facilitation Technologies has
10 years of experience in this area and has previously done such projects for Sui Southern
Gas Corporation and Lahore Electric Supply Company successfully.

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A deal with PTCL has been inked for provision of this service.
MIS Reporting

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DIBPL's comprehensive MIS system enhances the customer's reconciliation

process by capturing
data at the point of contact with the customer and
converting it into meaningful information for the client's convenience.

Customized deposit slips are designed depending upon customers specific GL
reconciliation requirements.
Payment Product

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The product facilitates clients in managing their outflow of funds. The

outflows can be through Pay Order/Demand Draft or by way of electronic
cheques issued at the clients office.
Depository Services / Liquidity / Funds Managemen

In DIBPL's suite of Shari'a approved Investment Depository Products,
your
organization will certainly find just the right combination of attractive returns
and enhanced liquidity that it requires. Enhance your funds management like
never before.
Foreign Exchange Remittances

The Cash Management Group at DIBPL is adept at handling outward/inward remittances
through State Bank of Pakistan. Be it money transfers within Pakistan or outside, DIBPL
will have a product to meet your needs safely and efficiently.
The Bank's extensive network of correspondent banks in all major countries of the world is
all that your business will require.
Designated Bank Services

Designated banking service such as managing dividend payouts on behalf of corporate
clients is also available.
Zero Balancing Account (ZBA) Structure

It is a structure that provides an automated account management system by which funds in
various accounts are swept to and from your various accounts in order to improve the
aggregate yield on surplus funds or reduce the aggregate cost of funding deficits by
maintaining a zero balance account structure.
Cash-In-Transit Services
DIBPL can arrange for its clients a secure pick up of cash from the customers door step for
deposit at DIBPL's nearest branch.
8.
Consumer Financing

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Looking to buy your dream home? Want to continue your studies? Thinking its time to buy
a car? Whatever your wish may be, we want to help you make it come true. There are
finance packages designed to meet your needs and with our Internet Banking service, you
can manage your finances with a click of your mouse!
HOME FINANCE
Dubai Islamic Home Finance is the key to your dream home and we are eager to put this
key in your hands. Using the Musharaka cum Ijara model, the Bank enters into a
partnership with you and helps you in fulfilling your dream of owning a home quickly,
conveniently and in a fully Shariah compliant manner. Whether you want to buy, renovate
or simply wish to switch from your present home finance with any other bank, DIBPLs
would be the best Shariah compliant alternative.
Currently Dubai Islamic Home Finance is offering three product variants:
Home Purchase.
Purchase of undivided share (Home Renovation).
Purchase of undivided share of property from other bank (Balance Transfer)
Features
There are so many reasons that make Dubai Islamic Home Finance the right choice!
100% Shariah Compliant
Minimum Financing amount of Rs. 0.5 million.
Maximum Financing of up to Rs. 50 million.
Fastest processing time
Affordable monthly payment amount
Financing up to 80% of your property value
Finance Enhancement option as per the applicable terms.
Early & Partial settlement options as per the applicable terms
Tenor Rescheduling option as per the applicable terms.
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Eligbility
Customer Eligibility Criteria (Pakistani Residents)
Pakistani National.
Age 25-65.
Minimum monthly net income of Rs.15,000.
Self-employed Businessmen/Professionals or Salaried individuals.
Property Eligibility Criteria
The qualifying property must be located in Cities (Karachi, Lahore, Islamabad, Rawalpindi
and Faisalabad) of Pakistan.
The minimum value of the property must be greater than Rs.800,000.
Customer Eligibility Criteria (Overseas Pakistani - UAE only)
Pakistani National residing in UAE.
Age 25-65.
Minimum monthly net income of AED.25,000/-.
Self-employed Businessmen/Professionals or Salaried individuals.
The qualifying property must be located in Cities (Karachi, Lahore, Islamabad, Rawalpindi
and Faisalabad) of Pakistan.
The minimum value of the property must be greater than Rs.1, 250,000/-.
Documents Required

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Copy of primary applicants CNIC.
Copy of Co-partners CNIC, if necessary.

2 Passport Size Photographs.
Tax Returns.
Copy of Utility Bill.
Professional Degree (for self employed professionals only).
Salary Certificate/Proof of Profession.
Latest Salary Slip.
Bank statement of the last 12 months & Bank Certificate.
AUTO FINANCE
It's time you drove your car with pleasure and peace of mind!
Dubai Islamic Auto Finance offers a world class auto finance facility that enables you to get
a car quickly, conveniently and in a fully Sharia compliant manner. Using Musharaka cum
Ijara model to finance your car, steer yourself towards peace of mind and fulfillment of your
desire.
Tracker Device & Monitoring

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Lowest Insurance/Takaful
Guaranteed Lowest Insurance/Takaful rates compared to any other Bank.
Rates
Payment Advance Booking
No monthly rental payments will be made by the customer before delivery of the car in
Cases
Advance Booking cases.
Monthly Rental
Competitive and affordable monthly rentals as per industry standards.
Financing Amount
DIBPL
will
finance
up
Minimum
to
85%
financing:
of
the
car
value.
Rs.100,000
Maximum financing: Rs. 5,000,000
Islamic Product
We provide fast and hassle free processing of application through a Sharia compliant
process.
Flexibility
New or Used Cars.
Local or Imported/Re-conditioned Cars.
Payment plan with tenure options ranging from 1-7 years.
Ready Delivery and Advance Booking.
Income clubbing option.
Eligibility
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Customer Class
Minimum Age at the time Maximum Age at the time

of Application
of Finance Maturity
21 Years
60 Years
21 Years
65 Years
21 Years
65 Years
Salaried
Self Employed
Professional
Self Employed
Businessman
You are Eligible for Dubai Islamic Auto Finance if:

Your Monthly Net Income is
Rs.15,000
You Have Been Working For
Salaried
3 Months
Self Employed Professional
6 Months
Self Employed Businessman
12 Months
Documents Required
Copy of primary applicants CNIC.
Copy of co-applicants CNIC (if applicable).
2 passport size photographs.
Latest salary slip.
6 months Bank statement (if applicable).
Bank certificate (if applicable).
BUSINESS FINANCE

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Business Finance now for the first time in Pakistan-The Islamic way!
Dubai Islamic Business Finance is a shariah compliant term finance facility which provides
a complete solution for fulfilling the financial needs of your business. Using the Shirkatul
Melk cum Ijara model, Dubai Islamic Bank Pakistan Ltd. (DIBPL) enters into a shirkatul
melk relationship with you by purchasing an undivided share of your residential property
and subsequently leases to you this undivided share in the property against monthly rentals
thus helping you in fulfilling your business needs conveniently and in a fully Shariah
compliant manner. This product is available for new as well as those who already have a
business finance facility from another bank and wish to bank the Islamic Way!
Dubai Islamic Business Finance offers two product variants:
Purchase of undivided share (New to Bank / Fresh)
Purchase of undivided share of property from other banks (Balance Transfer)
Features
There are so many reasons that make Dubai Islamic Business Finance the right choice!
The only product of its kind available in the market
100% Shariah Compliant
Minimum Financing amount of Rs. 500,000
Maximum financing of up to Rs. 20 million
Fastest processing time
Affordable monthly payment plan
Financing up to 70% of your property value
Finance Enhancement option as per the applicable terms
Early & Partial settlement option as per the applicable terms
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Tenor Rescheduling option as per the applicable terms
How it Works?
Our Relationship Officer will visit and help you complete the Business Finance application
form
Once your application has been analyzed and approved you will receive a facility advising
letter stating the terms
of offer and the finance amount you are eligible for
Upon sale of an undivided share of your property to the Bank, the purchase price, which
would be, the amount
stated in the facility advising letter, will be handed over to you or deposited into your
account
You will then be required to execute a lease agreement (Payment Agreement) to lease
DIBPLs undivided share
of the property for an agreed number of years against monthly rentals. To complete the
transaction, you will be required to sign the remaining transaction documentation
After successful completion of the Lease term, DIBPL will sell its undivided share in the
property to you for a nominal price
Eligibility
Customer Eligibility Criteria
Pakistani National
Age 23-60 years
Minimum monthly net income of Rs.50,000
Self-employed Businessmen/Professionals

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The qualifying property must be located in Cities (Karachi, Lahore, Islamabad and
Rawalpindi) of Pakistan
The minimum value of the property must be greater than Rs.800,000
Documents Required
Copy of primary applicants CNIC
Copy of Co-partners CNIC, if necessary
2 Passport Size Photographs
Tax Returns
Copy of Utility Bill
Professional Degree (for self employed professionals only)
Proof of Profession
Bank statement of the last 12 months & Bank Certificate
9.
Deposits
DIBPL offers a variety of depository account types. Meticulously designed, these accounts
give you the optimal blend of liquidity and profit making potential. And of course, service
and convenience are DIBPL`s hallmarks. Remember, you have round the clock access to
all your accounts at DIBPL through:
Our countrywide, ever growing, network of ATMs.
The Dubai Islamic 24/7 Phone Banking Service.
The Dubai Islamic Internet Banking Service.
Also, all our branches are online, meaning you can access your account through any DIBPL
branch in the country!
Current Account
Dubai Islamic Current Account is a non-remunerative checking account designed for
account holders who need to transact frequently. It specifically appeals to businessmen and
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salaried individuals who need to make frequent payments and deposits in their account.
The Dubai Islamic Current Account is an ideal low cost option for such customers.
Based on the Wadia contract, the Dubai Islamic Current Account offers users safe keeping
of their cash deposits against DIBPLs guarantee to provide the depositor his funds on
demand. However, the depositor permits DIBPL to use or invest his money in its Sharia
compliant investments and is neither entitled to investment profit nor does the account
holder bear any risk of loss.
The Current Account is offered in the following currencies:
Pak Rupees
US Dollar
UK Pound
EURO
Japanese Yen
UAE Dirhams (only for cash deposits, cash withdrawals are not allowed)
All entities including individuals, corporations, firms, societies, clubs, government
organizations, statutory bodies, public and private institutions can open a Dubai Islamic
Current Account with as low as PKR 1000.
Features of the Current Account
Unlimited number of deposits and withdrawals (subject to sufficient credit balance, and
the
regulatory restrictions applicable to Foreign Currency Account)
No minimum balance restriction
Low transaction charges
Standing instructions option for payment of bills (utilities) and other periodical payments
Free account statement on a six monthly basis
Entitlement to Silver and Gold ATM/VISA Debit Card
Free access to Dubai Islamic Internet Banking offering a comprehensive range of services
Free access to Dubai Islamic Phone Banking offering 24/7 tele-banking services
Free online banking allows account access at all Dubai Islamic branches across Pakistan

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Enjoy Dubai Lounge Priority Banking services on meeting the balance requirements (as
mentioned
in the Schedule of Bank Charges) and enjoy a host of exclusive privileges
SAVINGS ACCOUNT
Dubai Islamic Savings Account is a great investment option for depositors who wish to earn
Halal returns on their savings. Thats not all, it allows you the flexibility to withdrawn your
funds
when
ever
required.
By investing in the Dubai Islamic Savings Account, the depositor (fund provider or RabbulMaal) authorizes DIBPL (fund manager or Mudarib) to invest his/her funds on the basis of
unrestricted Mudaraba contract according to the principles of Sharia. DIBPL invests these
funds in its Common Mudaraba Pool with other deposits and the shareholders equity. The
profit on the Common Mudaraba Pool is distributed amongst the shareholders and
depositors on the basis of agreed upon weightages which take into consideration the tenor,
amount of deposit and profit payment frequency of the account.
The Dubai Islamic Savings Account is offered in the following currencies:
Pak Rupees
US Dollar
All entities including individuals, corporations, firms, societies, clubs, government

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organizations, statutory bodies, public and private institutions can open a Dubai Islamic
Savings Account with a balance as low as PKR 1000.
For US Dollar Savings Account, daily balance throughout the month must remain above
US $500 to be eligible for profit payment.
Features of the Saving Account

No minimum balance maintenance requirements
Monthly profit payment on the minimum balance maintained in the account (please refer
to
historical profits paid and prevailing weightages)
Unlimited number of deposits and withdrawals (subject to sufficient credit balance, and
the
regulatory restrictions applicable to Foreign Currency Account)
Entitlement to Silver and Gold ATM/VISA Debit Card
Standing instructions option for payment of bills (utilities) and other periodical payments
mentioned

Page23
SAVINGS PLUS
DIBPL gives you the means to Save and Spend The Islamic Way. Benefit from easy
access to your savings, watch as your funds earn you healthy profits & enjoy complete peace
of mind that comes from knowing that the profit earned is 100% Halal.
It is a special savings account which allows customers to earn higher profit on higher
balances. Savings Plus is an ideal avenue for investment for SMEs, Institutions &
individuals that have high liquidity.
The Saving Plus Account is being offered in Pak Rupees Only.
Features of the Savings Plus Account
Profits will be calculated on the average balance of each month
Profit will be paid on monthly basis
Profit earning potential increases as the Account Holders balance rises. The higher the
Saving Plus
deposit tier, the higher is the expected profit rate
No restriction on deposits and withdrawals
Standing instructions options for payment of bills (utilities) and other periodical payments
Entitlement to ATM/VISA Debit Card Facilities

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mentioned
Fixed Deposits
Dubai Islamic Fixed Deposit Account offers the ideal mix of long and short term benefits to
depositors seeking attractive and Halal returns on their savings. With a history of high profit
payouts Dubai Islamic Fixed Deposit Account is an excellent investment vehicle for
depositors with excess funds.
By investing in the Dubai Islamic Fixed Deposit Account, the depositor (fund provider or
Rabbul-Maal) authorizes DIBPL (fund manager or Mudarib) to invest his/her funds on the
basis of unrestricted Mudaraba contract according to the principles of Sharia. DIBPL invests
these funds in its Common Mudaraba Pool with other deposits and the shareholders equity.
The profit on the Common Mudaraba Pool is distributed amongst the shareholders and
depositors on the basis of agreed upon weightages which take into consideration the tenor,
amount of deposit and profit payment frequency of the account.
Fixed Deposit placements can be made in:
Pak Rupees
US Dollars
Investment options are indicated below
PAK RUPEES
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Monthly
Tenors
Profit
payment
Quarterly profit
Half Yearly
Maturity Profit
Payment
Profit Payment
Payment
1 Month
NA
NA
NA
Available
3 Month
NA
NA
NA
Available
6 Month
NA
NA
NA
Available
1 year
Available
Available
Available
Available
2 years
Available
Available
Available
Available
3 years
Available
Available
Available
Available
5 years
Available
Available
Available
Available
7 years
Available
Available
Available
Available
US DOLLARS
Monthly
Tenors
profit
Quarterly profit
payment
payment
Maturity
Profit
Payment
1 Month
Available
NA
NA
3 Month
Available
NA
NA
1 Year
Available
NA
NA
Features of the Fixed Deposit Account

Page26
Free access to Dubai Islamic Internet Banking gives you the convenience to easily
monitor your fixed deposits
Minimum investment amount as low as Pak Rs.100,000/- or USD 2000/-
Available in tenors of 1, 3, 6 months or 1, 2, 3, 5 and 7 years
Profit frequency options are monthly or quarterly, semi-annually or at maturity
Pre-mature withdrawal shall be at the discretion of DIBPL. In case of such a

premature encashment, profit shall be recalculated/adjusted on the basis of the
weightage of the tier for which the deposit has remained in the Bank
Fixed deposits can be encashed at maturity from any branch of DIBPL across
Pakistan
24/7 Call Center with complete Tele-banking services
Acceptable as Collateral for other Banking Facilities
Profit sharing on Mudaraba basis within the Common Mudaraba Pool with
weightage points allocated on the basis of tenor, amount limit and profit payment
frequency
Account Holder bears loss in proportion to his/her investment in the Mudaraba Pool
Account Holder can give standing instructions for re-investment or roll-over of

deposit for the next applicable period
Enjoy Dubai Lounge Priority Banking services on meeting the balance requirements
(as mentioned in the Schedule of Bank Charges) and enjoy a host of exclusive
privileges
Lockers
DIBPL is pleased to offer locker services to its customers. Our customers can lease a locker
for the safekeeping of their valuables for complete peace of mind.

Page27
Sizes
The following Locker sizes are being offered at DIBPL:
Size
Dimensions (Height x Width x Depth)
Small
8 inches x 7 inches x 20 inches
Medium
Large
Fees and Charges

Customers are required to pay a security deposit at the time of locker issuance. This
security deposit is refundable once the customer discontinues the service. In addition to the
security deposit, an annual rental is payable in advance depending upon the size of the
locker.
Timings
You can access your locker during banking hours.
Days
Timings
Monday - Thursday
9:00 am - 5:00 pm
Friday
9.00 am to 12.30 pm, 3.00 pm 5.00 pm
Saturday
9.00 am 1.30 pm
Locker Insurance
Size
Limit Per Locker

Page28
Small
Rs. 500,000
Medium
Rs. 1,000,000
Large
Rs. 1,500,000
Who is Eligible
Lockers will only be provided to account holders of DIBPL
Only Individual account holders are entitled to avail locker services, companies
whether public or private, sole proprietorships, partnerships, clubs, trusts and other
organizations are not eligible
A maximum of 4 people will be allowed to operate the locker, one of these must be
an account holder with DIBPL.
However anyone can operate the locker
independently
Minors will not be allowed to co-operate the locker
Locker lease facility will be allowed on first come first served basis
Preference will be given to those account holders who maintain an account at the
locker branch. However DIBPL will make every effort to accommodate all
customers regardless of their home branch.
10.
Al-Islami Saving & Takaful Plan
Dubai Islamic Bank Pakistan Limited (DIBPL) is proud to introduce Al-Islami Saving & Takaful
Plan in collaboration with Pak Qatar Family Takaful Ltd. (PQFTL) Al-Islami Saving & Takaful Plan
is a Sharia compliant alternative to conventional insurance, offering a unique combination of saving,
Page29
investment and protection. The Al-Islami Saving & Takaful Plan offers you peace of mind and takes
care of the future of your loved ones by offering a savings plan and providing Takaful coverage in the
event of death to your beneficiaries. So rest assured, with Al-Islami Saving and Takaful Plan, your
future plans are in safe hands.
As an individual you have many dreams
A college education for your child from a prestigious university
A dream wedding for your beloved daughter
Your spiritual journey to perform Hajj
A comfortable retired life with enough savings to take care of you and your loved ones
Any other financial objectives you may want to achieve
There's nothing better than the Al-Islami Saving & Takaful Plan to fulfill your dreams the Islamic
Way! Based on your saving capacity, Al-Islami Saving & Takaful Plan offers you a range of
investment options to suit your risk profile, with most flexible payment options.
Features
Al-Islami Saving & Takaful Plan offers you all the flexibility you need, because we
understand that each individual has unique needs.
Contributions can be paid monthly, quarterly, half yearly or yearly. You can start
with a minimum monthly contribution of Rs.5000 only
Select the membership duration according to your specific objective in mind. The
earlier you start the more benefits you will be able to reap. The minimum duration of
the membership is 7 years. There is no maximum plan period as long as the age of
the membership holder does not exceed 70 years upon maturity
You can choose an investment profile according to your risk appetite based on the
Cash and/or Equity strategies. Select from 3 profiles i.e. Conservative, Balanced,
and Aggressive. Thats not all; you also have the freedom of switching between the
investment strategies four times a year for free
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Whenever you have excess funds available you can make a lump sum payment and
increase the cash value
On the other hand if you find yourself in a tight situation you have the option to
decrease the Regular Contribution amount anytime during the membership tenure.*
You are also allowed partial withdrawals at any time before maturity.*
In case you want to temporarily suspend regular contributions there is an option of a

Contribution holiday (an interval) for up to 12 months*
Freedom to appoint up to 4 beneficiaries (with an option to alter

beneficiary(ies)throughout the term)
11.
Services
11.1 Internet Banking

Your account
1. View your balance summary
2. View/ download account statements
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3. Order ATM / Visa Debit Cards
4. Invest in Fixed Deposits

Funds Transfer
1. Transfer funds to
>> own accounts
>> other Dubai Islamic Bank customers
2. Make Foreign Currency Transfers
3. Make Pay Orders and Demand Drafts
4. Order Check Books
5. Add new Beneficiaries instantly
Personalize your experience
1. Change your Transaction PIN
2. Lodge Complaints and view their status
3. Set account transaction limits
4. View Internet Banking Account Activity
5. Personalize home page
Dubai Islamic SMS Banking

Now, Dubai Islamic Bank Pakistan Limited brings banking services at your fingertips! Free
yourself from the hassle of visiting the branch and enjoy the convenience of Dubai Islamic
SMS Banking.

Page32
SMS Banking Features
You can select your desired services from a variety of options available
You can block your account, in case of stolen or lost cell phone
24/7 customer service helpline
Automated help messages on your cell phone
Alert Services
You will receive an SMS alert on your cell phone for the following:
Deposit & Withdrawal transactions
Account Balance (specify a time or an amount to trigger alerts)
Complaint acknowledgement
Complaint resolution
Cheque clearing
Cheque return
Pull Services
Account balance enquiry
Internal funds transfer (within your own accounts)
Third-party funds transfer (with DIBPL)
Mini statement (indicating last 5 transactions in your account)
Cheque book request

Page33
Bank statement request
Account alias request
Help menu
Individual
Individual Account holders
Joint Account holders (where the account is operated on 'either or survivor' basis
only)
12.
Visa Debit Card
Safety Tips
Your Visa Debit Card is a substitute for cash and needs to be given the same attention and
care. Always keep it in your wallet and do not leave it unattended. Try to learn these simple
rules and you will never face any problems with your card.

Page34
When you receive your First Islamic Visa Debit Card
Call us at 111-786-DIB (342) to activate your card and to select your ATM PIN.
Do not choose an obvious PIN combination like your phone number or date of birth.
Memorize your PIN combination and never write it down.
Sign the signature panel at the back of the card immediately.
Do not tell anyone your PIN and keep changing it regularly.
While shopping
Check the sales slip to ensure the amount is correct and the total has been filled in before
you sign.
Do not use your card at merchant locations that do not possess electronic point of sale
terminals.
Make sure the retailer gives the card back to you along with your copy of the voucher.
Keep your card close to you - beware of pickpockets.
At Home
Keep your sales and cash machine receipts and check them against your card or bank
statement.
Call Dubai Islamic Phone Banking immediately if an amount is incorrect or you spot a
transaction you did not
make.
Keep a list of your card numbers along with the telephone numbers you should call if they
are lost or stolen.
Keep your Global Customer Assistance Service numbers at the back of this booklet handy

Page35
when you travel

internationally.
At an ATM
Always look for a well lit ATM to carry out your transactions.
Check for strangers nearby and make sure you enter your PIN number without making it
obvious.
Take your receipt from the ATM machine so you have a record with you in case of any
dispute that may arise
later.
Dont forget to take your ATM card back from the machine.

Page36
Financial Analyses
28
26
24
22
20
18
16
Rs. Billions
14
2007
2008
2009
12
10
8
6
4
2
0
Bank Assets
Bank Deposits
Loans & Adv

Page37
Portfolio Diversification
Diversified portfolio both with respect to economic sectors and customer segments
Key economic sectors include government / public sector and real estate
Among the most significant Arrangers of financing for Pak Government
Sectorial Exposure of Financial Assets (2009)
Manuf / Services
19%
Segmental Revenue; % of Total Revenue (2009)
Others
12%
Real Estate
26%
Treasury
14%
Govt
7%
Retail Banking
32%
Investment
Banking
7%
Retail
10%
Financial
Institutions
38%
Direct Equity
16%
Corporate
Banking
7%
Real
Estate/Contra
ct Financing
12%

Page38
Customer Deposits Composition
2008
2009
13.5%
21.7%
64.8%

Page39

Page40
Financial Analyses
Rs. Bln.
Profit/Loss For The Year 2008 = (271,806)
Profit /Loss For The Year 2009 = 352,050

Page41
SWOT ANALYSIS
Strength:
1. Leading Private Sector Islamic Bank
2. Customer Oriented Banking
3.Automatic Operations
4.ATM Network
5.Strong liquidity
Weaknesses:
1. Limited Network
2. Rapid loan growth
3. Fierce competition
Opportunities:
1. Steady increase in Customer Deposits
2. Branches In Remote Areas
3. Sharp increase in imports and exports
Threats:
1. Less Experienced Staff
2. Stiff Competition
3. High charges

Page42
CONCLUSION
From the analysis of the various efforts at different levels in the bank the conclusions are
drawn:
The bank has managed to achieve greater profitability by introducing innovative

products and implementing effective strategies.
The marketing efforts at the branch level are less disciplined and there are no
integrated efforts from all the staff members. The mobilization of deposits is mainly
considered as the responsibility of the branch manager but the rest of the staff is
usually least interested.
The branch managers are usually given very little regarding sanction of advances and
over draft whereas the responsibilities are numerous.
The decision-making is still centralized as the middle and low level management is
not taken into confidence.
At the regional and circle levels the marketing efforts are almost non-existing though
a big staff kept buy the entire day.
The bank staff has been found as less satisfied with bank policies and the recent
retrenchment in the bank has created unrest and panic.
Although the bank is advertising that it had attain the maturity in electronic data
processing system but factually the work force is bound to do lot of manual work,
especially in bill and remittances department.
RECOMMENDATIONS

Page43
There is no doubt that the performance of
Dubai Islami Bank is
outstanding amid the banking crisis. But the fact can be denied that there are
many things which can enhance its performance and customer satisfaction.
The following are some recommendation:
Branch Network Should be Expanded.
Marketing Should Be Made Properly.
Highly Qaulified Staff Should Be Hired.
Minimized The Service Charges.

Page44

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Dubai Islamic Bank

The Islamic Way Banking

HAILEY COLLEGE OF BANKING AND FINANCE

HAILEY COLLEGE OF BANKING AND FINANCE

In the light of Allahs commands, it is obligatory on us to try to find and adopt

Islamic Finance attempts to create a fair economic system. It works on the

HAILEY COLLEGE OF BANKING AND FINANCE

In an Islamic mortgage transaction, instead of lending money to the buyer, an

At DIBPL we have a full fledged Sharia Department that monitors every

HAILEY COLLEGE OF BANKING AND FINANCE

Dubai Islamic Bank Pakistan Limited

providing Retail, Private, Small and Medium Enterprises, Corporate, Investment

HAILEY COLLEGE OF BANKING AND FINANCE

Zahid Mansoor - Head of Treasury

Tahir Nazir Chaudhary - Head of Risk Management

Cash Management Services

Trade Related Services

Investment Banking Services

Services for Small and Medium sized Enterprises

Our ever expanding network of correspondent banks allows your company to

on processing and collection. DIBPL will perform the role of the

HAILEY COLLEGE OF BANKING AND FINANCE

HAILEY COLLEGE OF BANKING AND FINANCE

DIBPL's comprehensive MIS system enhances the customer's reconciliation

data at the point of contact with the customer and

converting it into meaningful information for the client's convenience.

HAILEY COLLEGE OF BANKING AND FINANCE

The product facilitates clients in managing their outflow of funds. The

Depository Services / Liquidity / Funds Managemen

Foreign Exchange Remittances

Designated Bank Services

Zero Balancing Account (ZBA) Structure

HAILEY COLLEGE OF BANKING AND FINANCE

HAILEY COLLEGE OF BANKING AND FINANCE

Copy of primary applicants CNIC.

Copy of Co-partners CNIC, if necessary.

Tracker Device & Monitoring

HAILEY COLLEGE OF BANKING AND FINANCE

Guaranteed Lowest Insurance/Takaful rates compared to any other Bank.

Payment Advance Booking

Advance Booking cases.

Competitive and affordable monthly rentals as per industry standards.

Maximum financing: Rs. 5,000,000

New or Used Cars.

Local or Imported/Re-conditioned Cars.

Payment plan with tenure options ranging from 1-7 years.

Ready Delivery and Advance Booking.

Income clubbing option.

Minimum Age at the time Maximum Age at the time

You are Eligible for Dubai Islamic Auto Finance if:

You Have Been Working For

Self Employed Professional

Self Employed Businessman

Copy of primary applicants CNIC.

Copy of co-applicants CNIC (if applicable).

2 passport size photographs.

Latest salary slip.

6 months Bank statement (if applicable).

Bank certificate (if applicable).

HAILEY COLLEGE OF BANKING AND FINANCE

Tenor Rescheduling option as per the applicable terms

HAILEY COLLEGE OF BANKING AND FINANCE