Hospital Appointment System

Only 22% of the World population can access internet and In

country like India it is less than 10%.
The Next phase Countries economic revolution need
participation from rural populations.
There has been constant demand of the people to bring
transparency into the Govt systems.
Over the decade ,mobile growth has been tremendous and can
be harnessed.
There exists a need for platform where people can exchange
knowledge over Voice may be by just Phone.

Internet

Urban

Non
Urban

76% Penetration
Literacy

V-Phoneme

Infrastructure

Need

Availability

Solutions

In a decade ,half of India will be in Hazard Zone

Scarcity of health centres ,So people travel to Cities and towns

People are not aware about the facilities in hospitals

They have to travel to get information or seek Appointment

An Automated System which provides information about Hospitals ,

Appointment with Doctors, no of Beds vacant, Medicine etc
All these things over the Voice makes it accessible to all

Appointment

Pathology
Reports

Health
Portal
Medical

Availability of
Beds

Operation
Facilities

Thank you, Last

time you visited
Medicine .
Please say
department

092660

92660

Welcome to the Aiims

Hospital System
Please Say ur Aiims UHID
100193937

So You want Ortho.Next Available

date is 2nd Mar Please say Yes to
confirm

MIS & Data Reporting

SMS for Appointment

Confirmation

Transparency
Personal
Details
Social Audit

Data Capturing
Digital
Formats
Analysis &
Reporting

Benefits
to
System

Long
Term
Closely monitor
processes

Digitization of
Health records

Increases the
efficiency of the
involved people

Health
Biography of
each individual
can generated

Realtime
monitoring the
impacts of new
schemes .

Big Data Analysis

of Nation wide
Health
Demographics

Preparing nation for Health Disasters

Health Charts
Draw charts according
to CDPO,district etc.
Compare and analyse
growth of mother &
child of various
regions

Registered Callers: 136,000

Average Call Received: 5000/hr

Objective
Dominos wants to expand their business in tier 2 & tier 3

Brand

cities.
Internet penetration is very low.
They want to reduce the cost on call centre agent

Solution Proposed

Developed the services on Voice Web Platform.

Pilot is going on chandigarh
Call to action: User dial a toll free number and complete
order booking over just speaking over the phone.
A web like interaction on voice.

Objective
Election Commission wanted to have a voice portal for
providing the updates on election results on a real time basis
to citizens of the country.
Reduce the cost of operations.
Increase the accessibility of information for illiterate
And semi literate citizens

Solution Proposed

Developed the services on Voice Web Platform using

automatic speech recognition technologies.
No. of calls received over 100,000 + in a span of 4 days.
High success rate of call completion.

Brand

Objective
CBSE intended to make the 10th & 12th Standard results
available over a voice portal to handle the huge call volume
during the said period.
Reduce the cost of operations.
Add a channel of communication in the form of voice for
declaration of results

Solution Proposed

Developed the services on Voice Web Platform using

automatic speech recognition technologies and Text to
speech technologies.
No. of calls received over 60,000 + in a span of a 7 days.
ASR was being used to receive the user input and TTS

was being used to relay information back to user

Brand

Looking Forward