QUESTIONNAIRE

Dear respondent,
This survey is conducted for the purpose of finding the Attrition Level in Fenesta. The
information will be a valuable input for the research and we assure you that the information will
be kept confidential. I hope that you will co-ordinate with us and give quite a few minutes from
your precious time and give the genuine answer.
Name:Age:Position/Designation:-

Sales Department
Installation Department
Costing Cell
Marketing Department

Educational Qualification:-

Others (Please Specify)..

Under Graduate
Graduate
Post graduate

Total Experience:Phone no.(Optional):1. What were your expectations when you first joined the organization?
a. Good Salary
b. Work life balance
c. Acceptance of your views and opinions
d. Good growth and advancement opportunities
2. Where do you think there was a mismatch with your expectations?
a. Good Salary
b. Peaceful and Stress less job
c. Acceptance with colleagues and superiors

d. Good growth and advancement opportunities

e. Others, specify
.
3. Where do you feel that most of the employees in your organization experience a general
disconnect when they started their careers?
a.

Coworkers
b. Job itself
c. Work environment
d. Norms and values

4. Which of the following signs have you noted among the employees in your organization who
eventually left the organization?
a. A change in behavior such as coming late or leaving early
b. Talk about stress
c.Withdrawing from others
d. Sudden decline in performance
e.Frequent complaints with respect to job
5. In what ways did they try to tackle the above mentioned issues (Qn. 5)
a. Arranged a meeting at once and ask the employee the reason behind such behavior.
b. They gave warning and let off
c. They did not do anything to tackle the problem
6. Which of these areas are given least importance in your organization?
a. Pleasant work environment
b. Performance related rewards
c. Career and personal growth opportunities
d. Employee ownership in organization
e. Encouraging employees for participation in decision making
7. What according to you is responsible for attrition in companies?
a. Employees expectation mismatch

b. Superior- subordinate relationship

c. Compensation
d. Job Profile

8. The following are some of the reasons for employees to leave the organization. Rank them
from 19
Inadequate Compensation
Lack of Career Advancement
Stressful work environment
Work- Life imbalance
Lack of Recognition
Uneasy Relationship with Peers
Lack of job satisfaction
Problems with management
Location of the organization
according to the order of importance given by employees.

Compensation
10. How do you rate your starting salaries in the organization comparing to market standards?
a. Low
b. High

c. Realistic
d. Based simply on best guesses
11. How are the salaries determined in your organization?
a. Based on seniority
b. Experience
c. Market trend
d. By simple guess
12. What is the general opinion on the benefits that are offered in the organization? Tick which is
mainly relevant
a. Benefits can only marginally satisfy the employees
b. Benefits cannot satisfy the employees
c. Benefits is an important determinant in employee retention

Career advancement
13. What is your opinion regarding as to what most of the employees in the organization feel
about career advancement opportunities in the organization?
a. They dont perceive any career growth
b. There are enough opportunities for career growth
c. There are career growth opportunities but employees are not aware
d. Employees dont fully exploit opportunities
14. What means, organizations show concerns for their employees and earn their commitment?
a.By ensuring job security of employees
b.Provide career development opportunities
c.Assuring post retirement benefits

d.Employee stock ownership plans

15. What are the factors that dont allow organizations to focus on career development?
a.
b.
c.
d.

Unclear about return on investment

Tight deadlines
Short-term employee loyalty
Lack of coaching given to them
Job Stress
16. What are the major stressors you find in your organization?
a. Working environment
b. Nature of work
c. Lack of career prospects
d. Relationships with peers, subordinates and superiors

17. If your job stress doesn't involve another person, is it caused by the:

a.

Volume of work

b.

Nature of the job and its responsibilities

c.

Work environment

d.

Personal issues

e.

Others, Specify
.
Work- Life balance

18. How many days in a week do you normally work?

a. > 5days
b. 5 days
c. < 6 days
19. How many hours in a day do you normally work?

a. 8 hours
b. 8-9 hours
c. 10-12hours
d. <12 hours

20. How many hours in a day do you spend with your family?
a. >2 hours
b. 2-3 hours
c. 3-4 hours
d. 4-5 hours
e. <5 hours
21. Which of the following measures are available in your organization in order to ensure proper
work life balance to the employees?

a. Flexible work hours

d. Holidays/ paid time-off
e. Job sharing
f. Career break/sabbaticals
g. Others, specify ..
Recognition
22. In which of the following ways does the organization reinforce recognition of a good work?
a. Write out the recognition to the employee and to department head or CEO
b. Write a personal note to the employee
c. Accompany the verbal recognition with a gift.
d. Present the recognition publicly

23. The rewards and recognition system followed in my organization make me feel,
a. Very satisfied
b. Quite satisfied
c. Neither satisfied or unsatisfied
d. Quite dissatisfied
e. Very dissatisfied
24. Which of the following initiatives are not given much importance in your organization?
a.
b.
c.
d.
e.

Promotions
Assessment and developmental programmes
Job rotation
Training
Coaching and mentoring

Interpersonal relationship
25. Which one of the following is correct with regard to communication?
a. Communication is determined by organization rules only
b. Communication is determined by individual personalities
26. How is your relationship with your superior?
a. Formal
b. Informal
Job satisfaction
27. Which among these do you consider as a major trigger for an employee to look for a job
elsewhere?
a.
b.
c.
d.

Appointment of a new supervisor

Mergers
Allocation of new job duties
Call from a head hunter

28. How often do you have employee satisfaction surveys?

a.
b.
c.
d.
e.

Every year
Not regularly
Not at all
They do conduct, but no follow ups are made
Employees satisfaction surveys are not given much importance in my organization

29. Which of the following views do you think most suites the employees in your organization?
a.
b.
c.
d.

Most of the employees are happy and do not want to move from the job
Have no plans to leave even if they have another offer
Are actively in search for another job
Have already made plans to leave the job

30. Which aspect according to you is the major cause of dissatisfaction in your organization?
Tick the relevant box.
a. Excessive job stress
b. Long working hours
c. Extra work load
d. Inadequate pay scales
e. Poor working relationships
f. Unhealthy working conditions
g. Job insecurity.

31. What according to you can be the most important factor for job satisfaction?
a. Salary
b. Career growth

c. Opportunities for skill enhancement

d. Work environment
e. Relationship with superiors
Management
32. How does the management foster to your expectations by catering to your needs?
a.
b.
c.
d.

Open communication
Negotiate and manage conflicts easily
Support employee growth in organization
Conducting employee surveys

33. Which of the following issues are not given much importance in the organization?
a. Low employee morale
b. Poor productivity
c. High turnover
d. None of the above

Thank you for your time.