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Alarm Message

Reference Guide
277558 Rev A1

Use this publication as a source for complete and accurate information that helps you better operate
or service Metso Automation MAX Controls equipment. Your comments and suggestions are
welcome.
Metso Automation MAX Controls
1180 Church Road
Lansdale, PA 19446
Attention: Manager, Technical Publications

Copyright 1999-2001 by Metso Automation MAX Controls Inc.


Printed in the United States of America
All rights reserved

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Contents
Part I General Introduction
Preface ............................................................................................................................................ v
Chapter 1 ......................................................................................................................................... 1
Introduction .................................................................................................................................... 1
maxDNA System Alarm Classes .............................................................................................................. 1
Process Alarms ........................................................................................................................ 1
System Alarms ......................................................................................................................... 1
Alarm Configuration ................................................................................................................................. 2
Configuring Alarm Priorities ................................................................................................... 2
Viewing Alarm Messages ......................................................................................................................... 2
Alarm Summary Display........................................................................................................................... 3
Alarm Summary Menu Buttons ............................................................................................... 3
Alarm List Display................................................................................................................... 4
Printing Alarms Using Merged Events Program ....................................................................................... 5
Selecting Event Types ............................................................................................................. 6
Setting up EventMerge ............................................................................................................................. 7
Selecting EventMerge Settings ................................................................................................ 8
Printed Alarm Message Formats .............................................................................................. 9
Acknowledging and Silencing Alarms ...................................................................................................... 9
Using Keyboard Buttons ........................................................................................................................... 9
Acknowledge and Silence ........................................................................................................ 9
Defeat .................................................................................................................................... 10
Restore ................................................................................................................................... 10
Defeating and Restoring Alarms ............................................................................................................. 10
Using maxVUE Runtime Display Buttons ............................................................................................. 10

Chapter 2 ......................................................................................................................................... 1
How to Interpret ............................................................................................................................. 1
Process Alarms .............................................................................................................................. 1
Control Block Alarms ............................................................................................................................... 1
High Level Analog Input Alarms .............................................................................................................. 2
Data Block Alarms.................................................................................................................................... 3
Individual Alarm Cutouts ........................................................................................................ 4
Troubleshooting Process Problems ........................................................................................................... 4
Logged Process Alarm Format: ............................................................................................... 5

Chapter 3 ......................................................................................................................................... 1
How to Interpret ............................................................................................................................. 1
System Alarms ............................................................................................................................... 1

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Alarm Message Reference Guide


System and Network Alarms .................................................................................................................... 1
Logged System Alarms Format ................................................................................................2
Troubleshooting System Problems ...........................................................................................2

Part II ............................................................................................................................................... 1
Alarm Message ............................................................................................................................... 1
Reference Guide ............................................................................................................................. 1
Process Alarms ......................................................................................................................................... 1
Part III .............................................................................................................................................. 1
Alarm Message ............................................................................................................................... 1
Reference Guide ............................................................................................................................. 1
System Alarms ......................................................................................................................................... 1

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Preface
The Alarm Reference Message Guide contains listings of all the process
and system related alarm messages you are likely to encounter in the
operation of a maxDNA system.
Part I of this publication introduces you to all the maxDNA alarm types,
alarm-related displays and alarm message formats appearing on displays
and on hard copy reports.
Part II provides a complete alphabetized listing of all the maxDNA
process alarm messages along with text explaining what they mean. Part
III provides a similar listing for system alarms.
This publication assumes you have installed the maxSTATION running
software Release 1.2.3 or later. This publication also assumes you are
familiar with the maxSTATION and the various display environments.
For more information about related topics, refer to the following
publications:
Book Title
maxSTATION Operator's Guide

Book Number
277557

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Chapter 1
Introduction
maxDNA System Alarm Classes
maxDNA System lets you view two classes of alarms:
 Process Alarms
 System Alarms

Process Alarms
Process alarms consist of alarm messages associated with the process
itself. These consist of two types:
Process Limit Alarms
Process limit alarms are caused by values exceeding their
assigned limits. Alarm information consists of time, point
tagname and its long description, alarm text associated with the
alarm, current value of the point, alarm limit value, and the units
of measure for the point in alarm.
Process Status Alarms
Process status alarms are generated by points and programs at
DPUs. Alarm information consists of time, point tagname and its
long description, alarm type text and the alarm value.

System Alarms
System Alarms consist of alarm messages associated with the system
hardware. These consist of two types:
Station Diagnostic Alarms
Station diagnostic alarms are caused by maxSTATION or
Remote Processing Unit (DPU, I/O boards) faults, such as weak
batteries, card failures, etc. Alarm information consists of time,

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Alarm Message Reference Guide


tagname of the station reporting the alarm, the device reporting
the fault, and the alarm text.
DPU Bus Network Diagnostic Alarms
This relates to two classes of alarms, DPU Bus related and
maxNET network related. DPU Bus network diagnostic alarms
are caused by cable breaks, token passing errors, failure of
stations to respond, etc. maxNET Network alarms are caused by
Frame Switch or hub failures, Ethernet card failures, Ethernet
cable breaks, or a failed target maxSTATION.
Alarm information consists of time, tagname for the DPU Bus
reporting the alarm (e.g. DPUBUS1), name of the
maxSTATION involved in the fault, and the alarm text.

Alarm Configuration
You may set up alarms and events to be detected when you create
configurations using maxTOOLS. The system then automatically detects
the alarms and events, processes them, and identifies them for display
and acknowledgment, logging, analysis, and optional archiving.

Configuring Alarm Priorities


At time of configuration, you may give alarms one of six severity levels.
(0 is the lowest prioritynot alarmed at alland 5 is the highest
priority.) Alarm severities can be used in conjunction with a temporary
filtering function that you may configure using maxVUE Runtime to
further classify, filter, and sort alarms for a more meaningful
presentation of alarm conditions on alarm-related displays. See "Alarm
Summary Display" for a listing of other filtering categories.

Viewing Alarm Messages


You may view alarms from the following standard and custom
maxSTATION displays:
 Alarm Summary
 Alarm List
 Other Display Types

Point Data Pop-up Faceplates

Point Detail displays

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Introduction

Custom graphic displays

Alarm Summary Display


The Alarm Summary display shows filtered or unfiltered alarms (up to a
maximum of 10,000) from all the DBMs databases (subsystems). By
default, a single Alarm Summary page displays up to 20 alarms,
however, the window may be configured to display from 1 to 40 alarms;
display buttons let you page up and down through the full list.
Click the Alarm Summary button on the Vertical Toolbar or on the
Operator keyboard to access the display in a single keystroke. Each entry
on the display lists the time, date, tagname, long description, value, limit,
and acknowledge status of the alarm. Points may be selected in the
summary for display swap or control action. When selected, the tagname
of the selected point will appear on the Point Select button on the
Horizontal Toolbar display.
Note: By default, the Alarm Summary display lists all alarms in the
DBM database without filtering. Use the Temporary Filter Setting
Display to set up and control how alarms are seen on the actual Alarm
Summary displays.
You may filter alarms by type, the state of acknowledgment, and the
severity. See Publication 277557, maxSTATION Operator's Guide,
"Filtering Alarms."

Alarm Summary Menu Buttons


The Alarm Summary Display includes six buttons at the bottom of the
display that let you view alarms filtered by various categories that you
select from the Temporary Filter Setting dialog box. See Publication
277557, maxSTATION Operator's Guide, "Temporary Filter Setting."
Table 1-1 relates the available filtering categories to maxDNA alarm
classes as described at the beginning of this chapter. You may click the
following buttons to display a filtered alarm list:
Click This

To View This Display

All
Process
diagnostic\control
Process\system
diagnostic
System diagnostic

Display all alarm messages.


Display only process diagnostic and process
control alarms.
Display only system diagnostic and process
diagnostic alarms.
Display only system diagnostic alarms.

Process diagnostic

Display only process diagnostic alarms.

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Alarm Message Reference Guide


Process control

Display only process control alarms.

Refer to the following Alarm Filtering Quick Reference Table for a


listing of each filtering category that you may select, and the
corresponding alarm classes and types that come under this category.
These correspond to choices available under the Alarm Type field from
the Temporary Filter Settings dialog window in maxVUE Runtime.
Table 1-1. Alarm Filtering Quick Reference Table
Filtering Category
(from Alarm Type
field)

Alarm Class

Alarm Types

Process
Diagnostic/Control

Process

Process Limit, Process Status

Process/System
Diagnostic

System,
Process

System Diagnostic, Process Limit


Alarm, Process Status Alarm

System Diagnostic

System

Station Diagnostic, Highway


Network Diagnostic

Process Diagnostic

Process

Process Limit Alarm, Process


Status Alarm

Process Control

Process

Process Limit, Process Status

All

Process,
System

Process Limit, Process Status,


Station Diagnostic Highway
Network

Alarm List Display


The Alarm List display shows the most recent acknowledged and
unacknowledged alarms (with the highest severity) of the maximum
10,000 alarms from all the DBMs database (subsystems). By default, the
Alarm List displays up to 20 alarms, however, the window may be
configured to display from 1 to 40 alarms; the alarms appear inside a
window at the lower part of the Vertical Toolbar.
Because the Alarm List remains on the Vertical Toolbar display, you
never lose sight of highest priority alarms. Unacknowledged alarms are
displayed in their corresponding alarm severity color combination;
acknowledged alarms are in white text on a black background.

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Introduction

Figure 1-1. EventMerge Dialog Window

Printing Alarms Using Merged Events Program


In addition to viewing alarms on maxVUE Runtime displays, you may
print merged events, which may include process and system alarms,
using the EventMerge program. The EventMerge program acquires
filtered events from all DBMs in the system and prints them in time
order. To insure that events are printed in time order, they print after a
configurable delay.
Events are directed to a local printer connected to a maxSTATION
parallel port. A printer must be attached to the maxSTATION in which
an instance of the EventMerge program is running.
You may create multiple instances of the program as a way to filter
different event types. For instance, one instance may be configured to
print only sequence of events while another instance may be configured
to print all event types.
EventMerge can also send events to a file. (This feature is enabled by
default in the Events.ini file.) See "Setting up EventMerge." Event files
are maintained in the \Custom\History folder. The program produces
one file per day and overwrites files for the previous week.

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Alarm Message Reference Guide


Selecting Event Types
You may select the type of information to be logged via the EventMerge
dialog box which shows the last 500 alarms. To open this display at an
Operator Station, create a button in the maxVUE Editor that may be
added to the Vertical or Horizontal Toolbar.
To create the button, use the following Live Data property:
Write Point Identifier = _Events.events where events is the name of the
INI file. The Write Point Value should be set to 1 and the Type is
Integer. All other button properties are optional. At this display you may
select the following events for logging:
Event Type

Type Code (Checkbox)

Process alarms
System alarms
Operator actions
Sequence of events
Program generated events
Edit actions

PA
SY
OA
SQ
PG
EA

To identify printed alarm and event types on a hardcopy report, refer to


the two-character type code. Use the following EventMerge dialog box
buttons and checkboxes to select event filters and to control event
printing options:
Button/Check Box

Description

Start/Stop Print

Starts or stops the transmission of alarms to the


printer. Pressing the button toggles the state.
Note that the dialog box will continue to gain
events even though printing is stopped.

Purge

Deletes the events in the dialog box. It does not


delete events that have already been sent to the
printer.

Re-Print

All of the events in the dialog box that have


been sent to the printer are sent again.

Event Filters

A checkbox appears next to a list of each event


type. Only selected event types are sent to the
printer, file and dialog window. The initial
settings are determined by assignments made in
the events INI file, but you may change the
filters while EventMerge is running. See next
section.

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Introduction

Setting up EventMerge
To set up the EventMerge program, you must edit the EventMerge INI
File to select configuration and connections for each EventMerge
instance. From this file, you may modify the default settings that appear
on the EventMerge dialog window. The Events.ini file contains
descriptions and default assignments for each command. See next
section.
If you are satisfied with the current settings, it may only be necessary to
change the service names.The Events.ini file must be updated to include
the appropriate event service names for the target system.
The service name is typically _RTG_EVENT_dbm_name. Substitute the
correct DBM name after _RTG_EVENT. (Check the RRS dialog
window for a list of registered service names.)
To configure the INI file:
1. Copy the file, which resides in \Custom\Sbp, to a new name and then
make the desired changes. The EventMerge program accepts one
input parameter: the name of its INI file.
2. Edit the new file as desired.
3. After you create the new event INI, go back to the startup INI file,
locate the file Events.ini and change it to match the new filename.
The following entry appears in the Startup.ini file (in
\custom\sbp\startup.ini):
3, c:\MCS\Sbp\EventMerge.exe,
Events.ini, /Events.ini

EventMerge

Note: INI filename appears twice on the EventMerge line. Change both
occurences.
4. Shutdown the Startup program that resides in each maxSTATION
(StopStation) and restart to pick up changes in the Startup.ini file.
The EventMerge INI file is only read during EventMerge
initialization.
Note: To create multiple instances of EventMerge make additional
EventMerge entries in the Startup.ini file. Each EventMerge instance
should have its own customized events INI file by including a different
INI filename in each entry in the Startup.ini file.

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Alarm Message Reference Guide


Selecting EventMerge Settings
The event.ini file contains the following commands which you may
change as desired:
Command

What It Means

Service

The service names for the event providers must be


listed here. The service name usually starts with
"_RTG_EVENT_" followed by the DBM name.
The maxrrs program shows the list of registered
services.

PrintState

FileEnable

Delay

EventType

Hid

SERVICE = _RTG_EVENT_DBM1
SERVICE = _RTG_EVENT_DBM2
SERVICE = _RTG_EVENT_DBM3
SERVICE = _lss
The print state specifies whether events are sent to
the printer. Valid ; command values are ON or OFF.
The print state can also be toggled from the
EventMerge dialog box.
The file enable specifies whether events are written
to a file in the Custom/History folder. This feature
can only be specified here (no dialog box
capability). Valid command values are ON or OFF.
If FileEnable is set to "ON" a file name for printed
events can be specified. The filename should not
contain an extension (.log is added by the program).
If a filename is not specifed, "events" is used. Note
that EventMerge will append day text to the file
name.
Delay specifies how long the events are held in the
event list before being moved to the dialog window
and print file. Some delay is necessary so that
events can be listed in time order. If DELAY is
commented out, a delay of 20 seconds is used. A
delay of less than 15 seconds is not recommended.
Event types preceded by a semicolon will not be
printed or written to the event file.
Event types can also be enabled/disabled from the
EventMerge dialog box. The spelling of the Event
type command values shown below should not be
changed.
Up to 10 HID specifiers can be included here. (Not
yet supported)

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Introduction
Printed Alarm Message Formats
The format of printed alarm messages is different from the format used
on maxSTATION alarm displays. Logged messages appearing on
hardcopy reports tend to include more information because the printed
format, unlike the more restricted maxSTATION screen format, can
accommodate larger fields. Refer to Chapter 3, "How to Interpret System
Alarms," and Chapter 2, "How to Interpret Process Alarms," for a review
of Alarm Summary display alarm message formats and how they differ
from hardcopy formats.

Acknowledging and Silencing Alarms


With only a single keystroke, you may acknowledge alarms using the
operator keyboard, the PC keyboard and from a variety of maxVUE
Runtime Displays at the maxSTATION.

Using Keyboard Buttons


The four alarm keys, colored yellow on the maxDNA operator keyboard,
control alarms. Two of these keys, <Acknowledge> and <Silence>, also
appear on the standard Horizontal and Vertical Toolbar display. Use
these keys to temporarily stop alarms from occurring, <Defeat>, restore
their function, <Restore>, acknowledge them, <Ack>, and silence the
audible annunciator, <Silence>.

Acknowledge and Silence


Press the <Acknowledge> key to acknowledge the highest priority
unacknowledged alarm; this is the top alarm displayed in the alarm list
display on the Vertical Toolbar display. This key has the same effect as
the Ack button on the Alarm List display. On the PC keyboard, the
equivalent key is <Ctrl-F3>. See the next section.
When a new alarm is detected, the maxSTATION can sound an audible
alarm in addition to posting the new alarm in the appropriate location in
the alarm list. The <Silence> key lets you quiet the alarm with a single
keystroke and has the same effect as the Silence button on the Vertical
Toolbar display. See "Using maxVUE Runtime Display Buttons."
The <Silence> key only silences an audible alarm; the <Acknowledge>
key both silences and acknowledges the top most alarm on the list.

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Alarm Message Reference Guide


Defeat
Defeats all alarms on the currently selected block. When implemented,
the block will not alarm until it has been restored. Use of this key may
be restricted. On the PC keyboard, the equivalent key is <Ctrl-F4>.

Restore
Restores all alarms on the currently selected block so that it can alarm
again. On the PC keyboard, the equivalent key is <Ctrl-F5>. See next
section.

Defeating and Restoring Alarms


You may temporarily defeat Control and Data Block alarms without
changing their triggering criteria. This permits individual process loops
and other control actions to be switched off during operating periods
when the alarm would be of no use. An example of this would be
nuisance alarms that occur during startup or changes to part of the
system. When normal operation resumes, the alarm features of that
function can be restored.
The Defeat capability eliminates clutter in alarm summaries and
operating views, simplifying the operator's view of the process. To be
sure operators do not overlook defeated alarms, the word defeated
appears in every faceplate, which displays that loop or controls action.
Note: You may only defeat process-related points; alarms related to
system hardware points cannot be defeated.

Using maxVUE Runtime Display Buttons


From maxVUE Runtime displays, you may acknowledge and silence
alarms from the standard Vertical and Horizontal Toolbars, Alarm
Summary Display, Alarm List Display, and from Point Control pop-ups
and digital Detail Displays. Refer to the following table:
Button

Location

Description

Ack

Point Data Pop-up,


Point Detail Display

Acknowledge Alarm
condition of the current point.

Ack Page

Alarm Summary

Acknowledges all alarms in


the currently displayed page.

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Introduction
Button

Location

Description

*Ack Point

Horizontal Toolbar

Acknowledge any alarm


which exists for the point
currently selected.

*Ack Top

Alarm Summary,
Alarm List

Acknowledge the top-most


alarm appearing at the top of
the Alarm List window and
the Alarm Summary display.

**Silence

Vertical Toolbar

Silence an audible signal


originating in a
maxSTATION equipped with
a sound board and speakers.
The audible signal indicates
that an alarm has occurred for
a point assigned to a predefined hierarchical group.

* If an audible alarm is equipped, this action will silence the audible alarm.
** The Silence key only silences an audible alarm; the Acknowledge key both
silences and acknowledges the top most alarm on the list. maxSTATIONs not
equipped with sound boards and speakers may be configured to silence alarms
occurring at a maxSTATION playing the sound.

Note: Because <Acknowledge> and <Silence> buttons, and the Alarm


List window appear on the standard Vertical and Horizontal Toolbars,
you may place these elements on every screen view in the system, if
desired.
You may select individual alarms on the Alarm Summary display by
pointing to an alarm and clicking the left mouse button. In response, the
system displays the point tag name at the bottom of the display. Once
selected, the point can be acknowledged via the Ack point button.
7Additionally, the Point Data, Control and Detail buttons will apply to
the selected point.

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Chapter 2
How to Interpret
Process Alarms

A process alarm indicates that some portion of the process has gone
beyond its specified limits. When a point goes into alarm, the system
adds its tagname to the Alarm List and Alarm Summary displays, and
indicates the alarm condition on appropriate point-related pop-up
displays.
Each of the standard maxDNA functional blocks stored in the DPU
database has many alarm states and control conditions built into them,
which are set during the configuration process. This permits alarming
capability and an interlocking capability with other user-ready and userdefined blocks.

Control Block Alarms


Control Blocks, stored in the DPU, can contain up to 16 independently
adjustable alarms, which permit alarming and interlock capabilities not
only within the specific block originating the alarm but also in other
computational blocks. The PID Control Block, for example, will alarm
and set triggers (Alarm/Mode Word bits) for interlock upon the
following six conditions:
Process Variable HI

Setpoint LO

Process Variable LO

Deviation HI

Setpoint HI

Deviation LO

(Refer to online help to reference Alarm/Mode Words associated with


each Control Block type.)

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Alarm Message Reference Guide


The PID Control Block will display an alarm if any of the input alarm
conditions occur. (Refer to the next section.) This control block will also
set triggers for individual interlocks upon the following other conditions:
 Output HI.
 Output LO.
 Emergency down state induced by either operator or interlock to
other conditions.
 Receipt of a cascaded forceback signal.
 Receipt of an external override signal.
 Placed into manual through a hand station.
 Placed into manual by operator.
 Placed into manual by interlock from other control blocks.
 Placed in automatic by either interlock or operator.
 Placed into cascade by either interlock or operator.
 Placed into computer mode by either interlock or operator.

High Level Analog Input Alarms


The DPU can scan up to 60 high level analog inputs every 125
milliseconds. These fast-scan inputs, which are configured using Analog
Input Buffer (AIB) blocks, each have the following eight associated
alarm conditions:
Instrument Out of Range LO
Instrument Out of Range HI
Instrument Out of Range
(HI or LO)
Alarm LO

Alarm HI
Alarm (HI or LO)
Any limit exceeded
Link Failure (cannot communicate with I/O module)

Note: Since AIBs cannot be independently alarmed, they do not appear


on any alarm displays. AIBs may be read by Control and Data Blocks;
should an AIB reach an alarm state, the Control and Data Block used to
monitor the AIB will actually go into an alarm state. To actually look at
the AIB alarm condition, you may have to look at the associated Control
and Data Block detail display.

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How to Interpret Process Alarms


Analog input alarms can help discriminate between reaching an
operational and safety alarm condition and the failure of an input device,
such as a field sensor/transducer or the loss of an I/O module or channel.

Data Block Alarms


The DPU 248 Data Blocks each have the same eight input alarms listed
for the High Level Analog Inputs. This allows the same alarms to be
applied to other inputs by linking them to a Data Block. In addition, Data
Blocks can each be used to perform any of the following alarm options:
 Open thermocouple detection.
 HI and LO alarm condition.
 HI-HI and LO-LO alarms expressed either as an absolute value or as
a delta from the HI or LO alarm value.
 Rate-of-change alarms and rate-of-change clamps placed on inputs
or outputs to detect unacceptable slew rates or to limit signal slew
rates.
 Adjustable hysteresis (% value) deadband for value-related alarms
(HI, LO, HI-HI etc.) to prevent nuisance alarms as a variable hovers
around an alarm trip value.
 Time Delay settings to suppress transient swings into alarm but not
sustained alarm conditions.
Alarms built into each Data Block can be set up to trigger:
 On single threshold crossing or on repetitive deltas.
 Upon return to normal.
 If acknowledged, but situation remains uncorrected for too long a
time period.
Alarms can also automatically acknowledge when they return to normal
before being acknowledged by the operator. These options enable the
process engineer to alert operators to abnormal conditions while
eliminating the nuisance alarms that can obscure more important process
information.

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Alarm Message Reference Guide


Individual Alarm Cutouts
An Alarm Cutout feature makes it possible to dynamically disable only a
specific type of alarm in a Data Block. These could be all LO alarms, all
HI alarms, rising/falling, or all alarms. Cutout can be due to process
value changes or system hardware conditions. For example, during
known disruptive operations (start up or shut down), selective alarms
can be temporarily disabled to avoid masking more important real
alarms. Yet you will be kept aware of other conditions of that same
bypassed point, such as an open thermocouple.
These alarm cutouts are independent of the Alarm Defeat/Restore
mechanism, and can be triggered either by operator command, by a
discrete signal, or induced by a program.
Any event, threshold of analog value, lapse of time, condition, state,
sequence step (or completion) or command either within or outside of
maxDNA can be used to trigger an alarm cutout.
A single event or logic result of several conditions or events (boolean
expression) can impact the alarm of a single Data Block, or any
combination of Blocks. Each Data Block can have its own independent
triggering circumstance.

Troubleshooting Process Problems


Process limit alarms and process status alarms appear together on the
Alarm Summary display mixed in with system alarm messages. The
format of displayed process alarms is somewhat different from the
format for station alarms and DPU Bus network alarms. (Refer to
Chapter 3, "How to Interpret System Alarms" for a description of system
alarm formats.)
Process limit alarms have the following format:
Time

Date

Tagname

Description

Message Text
Alarm Text

HH:MM:SS

MM:DD:YY

Up to 16
characters

Up to 32
characters

Variable Character Lengths

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Alarm
Value

Limit

How to Interpret Process Alarms

Process status alarms have the following format:


Time

Date

Tagname

Description

Message Text
Alarm Text

HH:MM:SS

MM:DD:YY

Up to 16
characters

Up to 32
characters

Alarm
Value

Limit

Variable Character Lengths


Note: The Limits field does not apply to
status alarms.

Displayed process limit alarms and process status alarms are also
somewhat different from each other. Process limit alarms report:
 Time the alarm occurred.
 Tagname of associated point.
 Name of point and alarm message text under the Description field.
 Alarm type.
 Current value of the point.
 Alarm limit value.
 Units of measure for the point.
The process status alarms format is similar to the process limit alarms
format as outlined above; however, because status alarms are associated
with digital type points, the Summary Display Limits field does not
apply and is not used.
Process alarm messages also appear in a hardcopy version that uses a
format somewhat different from the Alarm Summary Display format.
Because the printed format can accommodate 133 characters per line,
printed text may contain additional information. Refer to the following
figure to learn how to recognize logged process alarms:

Logged Process Alarm Format:


date/ time

severity

type

alm/clr

tagname

description

value
limit

long
title

18

16

16

38

32

Process limit alarms report:


Date/time
Time the process alarm occurred.

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Severity
Alarm severity ranging from 0 to 5; the severity number appears in a
three-character field surrounded by asterisks: *5*
Type
When a process alarm is logged, the characters pa appear in this twocharacter wide field.
Note: The format for process alarms and edit actions is the same. An
Edit Action occurs when an operator takes some action involving a
point, such as a mode change or a configuration. When a Edit Action is
logged, the characters ea appear.
Tagname
Tagname of associated point; the tagname is created when you
configure a point using maxTOOLS.

Alm/clr
When an unacknowledged process alarm is logged, the characters alm
appear in this three-character wide field. If the alarm is acknowledged
or otherwise clears, the characters clr appear. If the line applies to an
edit action, the field is blank.
Description
Process Alarm message text, such as HiHi LoLo; Range High; and so
forth.
When this field applies to an edit action, the message text describes
an attribute that was edited.
Value Limit
When this field applies to a process alarm, it reports the current value
of the point and the alarm limit value.
When this field applies to an edit action, it reports that the limit was
changed; the new limit value along with the previous value limit
appear in this field.
Long Title
Long name of point.
To troubleshoot process alarms, you may access Point Data, Control, and
Detail pop-up displays to learn more about points in alarm and to make
quick adjustments to your process. When a process alarm occurs, the
alarm message will also appear on these displays.

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2-6

How to Interpret Process Alarms


You may invoke these displays in maxVUE Runtime by selecting the
appropriate button on the main menu Horizontal and Vertical Toolbars.
See Publication 277577, maxVUE Operator's Guide.

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2-7

Chapter 3
How to Interpret
System Alarms
System and Network Alarms
System diagnostic status alarms inform you of maxDNA system
hardware and software problems. Problems detected within a specific
module or station are classified as diagnostic failures. Problems with
communications are referred to as highway network alarms. DPU Bus
network alarms are further divided between DPU Bus network and
maxNET network communications problems. maxVUE Runtime System
Status displays show both alarm types.
System alarms appear along with process alarms on the Alarm Summary
Display and on the Alarm List. The format of displayed system alarms is
somewhat different from the format for process alarms; refer to the
previous chapter for a description of process alarm formats.
System alarms have the following format:
Time

Date

Tagname

HH:MM:SS

MM:DD:YY

Up to 16
characters

Text
Subsystem Name

Message Text

Variable Character Length

On the display, the subsystem reporting the fault and the message text
appear together under the Description field. The three fields to the right
of this field Type, Value, Limit apply to Process alarms.
System alarm messages also appear in a hardcopy version that uses a
format somewhat different from the Alarm Summary display format.
Because the printed format can accommodate 133 characters per line,
printed text may contain additional information.
Refer to the following figure to learn how to recognize logged system
alarms:

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3-1

Alarm Message Reference Guide


Logged System Alarms Format

Size of field

date/time

severity

type

alm/clr

tagname

description

18

16

54

System alarm fields report:


Date/time
Time the system alarm occurred.
Severity
Alarm severity ranging from 0 to 5; the severity number appears in a
three-character field surrounded by asterisks: *5*
Type
When a system alarm is logged, the characters sy appear in this twocharacter wide field.
Tagname
Tagname of associated point; the tagname is created when you
configure a point using maxTOOLS.
Alm/clr
When an unacknowledged system alarm is logged, the characters alm
appear in this three-character wide field. If the alarm is acknowledged
or otherwise clears, the characters clr appear.
Description
Alarm message text.

Troubleshooting System Problems


When a system alarm occurs, read the message text to determine the
nature of the problem. For a better understanding of what the message
means, refer to Part III of this book which provides an alphabetized list
of all the maxDNA system messages and their meanings.
The most obvious way to pinpoint the source of a hardware or communications problem is by looking up the tagname associated with the
message. When you configure the system hardware using maxTOOLS
software, you assign a unique tagname to each DPU Bus and to each
station assigned to a DPU Bus. The maxDNA system references DPU
Buses and stations by tagname.
When you create or update a system, the tagnames used in the logical
configuration of the system should also appear on labels attached to the
actual physical device. This makes it easier to pinpoint the location of

Metso Automation MAX Controls 277558 Part I


3-2

How to Interpret System Alarms


the maxSTATION, DPU, I/O module, or DPU Bus reporting the
problem.
If you have a particularly large configuration consisting of multiple DPU
Buses and many stations configured with each DPU Bus, system status
displays may also help you to pinpoint the location of a system problem.
System status displays are a collection of screens used to diagnose
problems in your system. These consist of:
 System Status Display
 DPU Bus Map Display
 DPU Bus Statistics Display
 DPU Bus Station Status Display
Refer to Publication 277557, maxSTATION Operator's Guide, for more
information about these displays.

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3-3

Part II
Alarm Message
Reference Guide
Process Alarms
Part II consists of an alphabetic listing of all maxDNA Process Alarm
messages. The following pages contain the actual message text
(appearing here in all upper case characters), the point or points which
can generate the alarm, and a description of what each process alarm
message means.
Process alarm message text for any given point appears in three versions:
 16-character text used in alarm log
 12-character text used in Alarm Summary displays
 12-character text used in Detail pop-ups
All three versions are listed for each process alarm message entry.
Note: Points for which an alarm message is applicable include some
Control Blocks, which are no longer supported by maxDNA, but were
supported by the Models 582 and 585 Operator Stations. Those points
are identified using ** in the table.

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II-1

Alarm Message Reference Guide


ALM INT'LOCK

ALM INRLOCK

ALARM INLK

Point(s) which generate this alarm: Reversing


Motor Controller (Cntrl Block)
Meaning:
One
of
the
Interlock
inputs
configured as an Alarm Interlock has become
true. The motor will be turned off. This alarm
may cause the algorithm to go to the
'stopping' state.
ALARM INTERLOC

ALM INTERLOC

Point(s) which generate


Control (Control Block)

ALM INTERLOC

this

alarm:

Binary

Meaning: User-defined in Binary Control Module


ExCEL.
BACKED OVER

BACKED OVER

SEC ACTIVE

Point(s) which generate this alarm:


(Control Block)

Backup

Meaning: Control has been transferred to the


secondary DPU of a backup pair.
BACKUP

BACKUP

BACKUP

Point(s)
which
generate
**Receives (Control Blocks)

this

alarm:

Meaning:
This block is now receiving data
from the backup DPU of a backup pair,because
of a transfer of control in that pair.
BOTH LIMITS

BOTH LIMITS

BOTH LIMIT

Point(s)
which
generate
this
alarm:
Valve/Breaker Controller (Control Block)
Meaning:
CLOSED

Both limit inputs have become true.


CLOSED

CLOSED

Point(s) which generate this alarm:


Control (Control Block)
Meaning:
User-defined
Module ExCEL.

in

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II-2

Binary

Binary
Control

Process Alarms
COMM FAILED

COMM FAILED

Point(s)
which
generate
**Receives (Control Blocks)
Meaning:
CONF ERROR

COMM FAIL

this

alarm:

No data received from other station.


CONF ERROR

CONF ERROR

Point(s) which generate this alarm:


Blocks

All Data

Meaning:
An illegal value has been entered
into one of the editable fields of a Data
Block.
DEV HIHI

DEV HIHI

DV HL

Point(s) which generate this alarm:


Alarm (Control Block)
Meaning:
The deviation
configured HIHI limit.
DEV LIMIT

DEV LIMIT

Point(s) which
(Control Block)

generate

has

**Real

exceeded

the

alarm:

PID

DV

this

Meaning:
'Generic' alarm raised if the PID
algorithm has raised a deviation limit alarm
but the condition cleared before it was logged.
DEV LOLO

DEV LOLO

DV HL

Point(s) which generate this alarm:


Alarm (Control Block)
Meaning: The deviation
configured LOLO limit.
DEVIATION

DEVIATION

has

**Real

exceeded

the

DV

Point(s) which generate this alarm:


Acquisition (Control Block)

**Data

Meaning: The L3 limit is exceeded by any pair


of inputs.

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II-3

Alarm Message Reference Guide


DEVIATION HI

DEV HIGH

Point(s) which
(Control Block)

DV

generate

this

alarm:

PID

Meaning:
Deviation between process variable
and set point has exceeded the configured high
alarm limit.
DEVIATION LO

DEV LOW

Point(s) which
(Control Block)

DV

generate

this

alarm:

PID

Meaning: Deviation between process variable


and set point has exceeded the configured low
alarm limit.
DEV HIGH

DEV HIGH

DV

Point(s) which generate this alarm:


Counter (Control Block)

**Event

Meaning: Output minus the specified deviation


value has exceeded the configured deviation
high alarm limit.
DEV LOW

DEV LOW

Point(s) which generate


Counter (Control Block)

DV

this

alarm:

**Event

Meaning:
Output minus the specified deviation
value has exceeded the configured deviation low
alarm limit.
DIGITAL ALRM

DIGITAL ALRM

Point(s) which generate


digital Data Blocks
Meaning:
alarm.
DIGITAL INP

ALARM

this

alarm:

All

A digital data block has gone into


DIGITAL INP

ALARM

Point(s) which generate this alarm:


Status/Alarm (Control Block)

Digital

Meaning:
The output bit of the point has
become true and the algorithm is configured to
alarm.

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II-4

Process Alarms
DISCREPANCY

DISCREPANCY

DISCREPANCY

Point(s)
which
generate
this
alarm:
Sequencer, Ramp Gen (Control Blocks)
Meaning: Either the first control block in a
'chain' of blocks (used to construct sequences
with more than 8 steps) is not the same type
as the others in the chain; or the control
block attempted to access a step which is
higher than allowed based on the number of
slots in the chain; or the control block was
trying to find the first 'off' step but either
could not find it or its number was greater
than 255.
DISCREP+TIM

DISCREP+TIME

DISC + TIME

Point(s)
which
generate
this
alarm:
Sequencer, Ramp Gen (Control Blocks)
Meaning:
A discrepancy alarm has occurred,
and the time in a particular step has exceeded
the allowed time.
DV HL

DV HL

DV

Point(s) which generate this alarm:


Alarm (Control Block)

**Real

Meaning:
'Generic' alarm raised if the Real
Alarm algorithm has raised a deviation limit
alarm but the condition cleared before it was
logged.
DV RATE

DV RATE

DV R

Point(s) which generate this alarm:


Alarm (Control Block)

**Real

Meaning: Input 1 rate of change has exceeded


the configured limit.
FAIL

FAIL

FAIL

Point(s) which generate this alarm:


Control (Control Block)
Meaning:
User-defined
Module ExCEL.

in

Binary

Binary
Control

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II-5

Alarm Message Reference Guide


FAILED

FAILED

FAILED

Point(s) which generate this alarm:


(Control Block)

Backup

Meaning: Control has been transferred to the


backup DPU of a backup pair; this control
block is no longer in control.
FALLING

FALLING

FALLING

Point(s) which generate this alarm:


Data Blocks

Analog

Meaning:
The output of the Data Block is
decreasing
at
a
rate
faster
than
the
configured Rate-of-Change limit.
HIGH ALARM

HIGH ALARM

ALARM HIGH

Point(s) which generate this alarm:


Data Blocks, Analog Input Buffers

Analog

Meaning: Input value is greater than or equal


to the configured high alarm limit.
HIHI ALARM

HIHI ALARM

HIHI ALARM

Point(s) which generate this alarm:


Data Blocks

Analog

Meaning: Input value is greater than or equal


to the configured high alarm limit.
INP 1

INP 1

INP

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning: Input 1 of this block is in alarm;


see the input's Detail Popup to observe the
exact alarm condition.
INP 2

INP 2

INP

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning: Input 2 of this block is in alarm;


see the input's Detail Popup to observe the
exact alarm condition.

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II-6

Process Alarms
INP 3

INP 3

INP

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning: Input 3 of this block is in alarm;


see the input's Detail Popup to observe the
exact alarm condition.
INP 4

INP 4

INP

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning: Input 4 of this block is in alarm;


see the input's Detail Popup to observe the
exact alarm condition.
INP 5

INP 5

INP

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning: Input 5 of this block is in alarm;


see the input's Detail Popup to observe the
exact alarm condition.
INP 6

INP 6

INP

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning: Input 6 of this block is in alarm;


see the input's Detail Popup to observe the
exact alarm condition.
INP 7

INP 7

INP

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning: Input 7 of this block is in alarm;


see the input's Detail Popup to observe the
exact alarm condition.
INP 8

INP 8

INP

Point(s) which generate this alarm:


Control Blocks

Analog

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II-7

Alarm Message Reference Guide


Meaning: Input 8 of this block is in alarm;
see the input's Detail Popup to observe the
exact alarm condition.
INPUT ALARM

INPUT ALARM

INP

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning:
'Generic' alarm raised if the
control block has raised an input alarm but
the condition cleared before it was logged.
I1 LIMIT

I1 LIMIT

INP

Point(s) which generate this alarm:


and 8-Pos Switch Control Blocks

Select

Meaning: 'Generic' alarm indicating that the


control block has raised an input alarm for
input 1 but the condition cleared before it
was logged.
I2 LIMIT

I2 LIMIT

INP

Point(s) which generate this alarm:


and 8-Pos Switch Control Blocks

Select

Meaning: 'Generic' alarm indicating that the


control block has raised an input alarm for
input 2 but the condition cleared before it
was logged.
INSTR HIGH

INSTR HIGH

INST HIGH

Point(s) which generate this alarm:


Data Blocks, Analog Input Buffers

Analog

Meaning: Hardware failure alarm indicating


that the input is greater than 5.5V on a 1V-5V
input.
INSTR LOW

INSTR LOW

INST LOW

Point(s) which generate this alarm:


Data Blocks, Analog Input Buffers

Analog

Meaning:
Hardware failure alarm indicating
that the input is less than 0.5V on a 1V-5V
input.

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II-8

Process Alarms
LEFT LIMIT

LEFT LIMIT

LEFT LIMIT

Point(s)
which
generate
Positioner (Control Block)

this

alarm:

Meaning: The left limit input has become true


while the motor is running in the reverse
direction.
LINK FAILED

Point(s)
Blocks

LINK FAILED

which

generate

LINK FAIL

this

alarm:

Data

Meaning: The DPU has lost communication with


the I/O device; for example, if a Receive Data
Block can no longer communicate with the other
DPU.
LOLO ALARM

Point(s)
Blocks

LOLO ALARM

which

generate

LOLO ALARM

this

alarm:

Data

Meaning: Input value is less than or equal to


the configured low low alarm limit.
LOW ALARM

LOW ALARM

ALARM LOW

Point(s) which generate this alarm:


Data Blocks, Analog Input Buffers

Analog

Meaning: Input value is less than or equal to


the configured low alarm limit.
NO MINIMUM SPEED

NO MIN SPEED

NO MIN SPEED

Point(s) which generate this alarm:


Control (Control Block)
Meaning:
User-defined
Module ExCEL.
NO MFWD/MREV

in

NO MF/MR

Binary

Control

NO MF/MR

Point(s) which generate this alarm:


Control (Control Block)
Meaning:
User-defined
Module ExCEL.

Binary

in

Binary

Binary
Control

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II-9

Alarm Message Reference Guide


NON CONGR INPT

NON CNG

INPT

NON CNG INPT

Point(s) which generate this alarm:


Control (Control Block)
Meaning:
User-defined
Module ExCEL.
NORMAL

in

NORMAL

Binary

Control

NORMAL

Point(s)
Blocks

which

Meaning:
normal.

An alarmed condition has returned to

NOT CLOSED

generate

Binary

this

NOT CLOSED

alarm:

Data

NOT CLOSED

Point(s)
which
generate
this
alarm:
Valve/Breaker Controller (Control Block)
Meaning: The 'closed' feedback input has not
gone true within the specified time limit.
Point(s) which generate this alarm:
Control (Control Block)
Meaning:
User-defined
Module ExCEL.
NOT OPEN

in

NOT OPEN

Binary

Binary
Control

NOT OPEN

Point(s)
which
generate
this
alarm:
Valve/Breaker Controller (Control Block)
Meaning:
The 'open' feedback input has not
gone true within the specified time limit.
NOT OFF

NOT OFF

NOT OFF

Point(s) which generate this alarm:


Motor Controller (Cntrl Block)

Reversing

Meaning:
Within 2 seconds of the start/stop
input going false the motor forward (or motor
reverse) input has not gone false; or the run
feedback input has not gone false within the
configured
time
limit
during
the
stop
sequence.

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II-10

Process Alarms
Point(s) which generate this alarm:
Control (Control Block)
Meaning:
User-defined
Module ExCEL.
NOT OPEN/CLOSED

in

NOT OP/CL

Binary

Binary

Control

NOT OP/CL

Point(s) which generate this alarm:


Control (Control Block)
Meaning:
User-defined
Module ExCEL.
NOT OPN+CLSD

in

NO OP+CLOSED

Binary

Binary

Control

NOT OP + CL

Point(s)
which
generate
this
alarm:
Valve/Breaker Controller (Control Block)
Meaning:
Both 'open' and 'closed' feedback
inputs are false.
NOT READY

NOT READY

NOT READY

Point(s) which generate this alarm:


Motor Controller (Cntrl Block)

Reversing

Meaning:
The 'motor ready' input goes false
while the motor is running, or during startup.
Point(s) which generate this alarm:
Control (Control Block)
Meaning:
User-defined
Module ExCEL.
NOT START

in

NOT START

Binary

OPEN T/C

OPEN T/C

Control

NOT START

Point(s) which generate this alarm:


Control (Control Block)
Meaning:
User-defined
Module ExCEL.

Binary

in

Binary

Binary
Control

OPEN TC

Point(s) which generate this alarm:


Data Blocks

Analog

Meaning: Hardware failure alarm indicating an


open thermocouple.

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II-11

Alarm Message Reference Guide


OUT <> INPUT

OUT <> INPUT

DV

Point(s) which generate this alarm:


Limit Regulator (Control Block)

**Demand

Meaning:
Generic alarm indicating that the
point has generated either an output > input
alarm or an output < input alarm, but the
condition cleared before it was logged.
OUTPUT<INPUT

OUTPUT < INP

DV

Point(s) which generate this alarm:


Limit Regulator (Control Block)

**Demand

Meaning: Difference between the input to and


the output of the algorithm has exceeded the
configured limit value.
OUTPUT>INPUT

OUTPUT > INP

DV

Point(s) which generate this alarm:


Limit Regulator (Control Block)

**Demand

Meaning: Difference between the input to and


the output of the algorithm has exceeded the
configured limit value.
POS'N TIMOUT

POS'N TMOUT

Point(s)
which
generate
Positioner (Control Block)

POS TIME

this

alarm:

Meaning:
The motor has been started and the
maximum positioning time has been exceeded.
POS+BOTH LIM

POS+BOTH LMS

Point(s)
which
generate
Positioner (Control Block)

POS BOTH

this

Meaning:
Maximum position time
exceeded and both limits are true.
POS+L LIMIT

POS+LEFT LM

Point(s)
which
generate
Positioner (Control Block)

alarm:
has

POS LEFT

this

alarm:

Meaning:
Maximum position time has
exceeded and the left limit is true.

Metso Automation MAX Controls 277558 Part II


II-12

been

been

Process Alarms
POS+R LIMIT

POS+RIGHT LM

Point(s)
which
generate
Positioner (Control Block)

POS RIGHT

this

alarm:

Meaning:
Maximum position time has
exceeded and the right limit is true.
PV HIGH HIGH

PV HIHI

been

PV HL

Point(s) which generate this alarm:


Alarm (Control Block)

**Real

Meaning: The process input value has exceeded


the configured HIHI limit.
PV LOW LOW

PV LOLO

PV HL

Point(s) which generate this alarm:


Alarm (Control Block)

**Real

Meaning: The process input value has exceeded


the configured LOLO limit.
PV HIGH

PV HIGH

PV

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning: The process variable input (or input


1) has exceeded the configured PV high limit.
PV HL

PV HL

PV

Point(s) which generate this alarm:


Alarm (Control Block)

**Real

Meaning:
Generic alarm indicating that the
point has generated a PV high or low alarm,
but the condition cleared before it was
logged.
PV LOW

PV LOW

PV

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning: The process variable input (or input


1) is less than the configured PV lo limit.

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II-13

Alarm Message Reference Guide


PV RATE

PV RATE

PV

Point(s) which generate this alarm:


Alarm (Control Block)

**Real

Meaning:
The process input value rate
change has exceeded the configured limit.
PV I1 HIGH

PV I1 HIGH

of

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning: Analog input I1 is greater than the
configured HI alarm value.
PV I1 LOW

PV I1 LOW

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning:
Analog input I1 is less than the
configured LO alarm value.
PV I2 HIGH

PV I2 HIGH

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning: Analog input I2 is greater than the
configured HI alarm value.
PV I2 LOW

PV I2 LOW

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning:
Analog input I2 is less than the
configured LO alarm value.
PV I3 HIGH

PV I3 HIGH

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning: Analog input I3 is greater than the
configured HI alarm value.
PV I3 LOW

PV I3 LOW

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)

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II-14

Process Alarms
Meaning:
Analog input I3 is less than the
configured LO alarm value.
PV I4 HIGH

PV I4 HIGH

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning: Analog input I4 is greater than the
configured HI alarm value.
PV I4 LOW

PV I4 LOW

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning:
Analog input I4 is less than the
configured LO alarm value.
PV I5 HIGH

PV I5 HIGH

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning: Analog input I5 is greater than the
configured HI alarm value.
PV I5 LOW

PV I5 LOW

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning:
Analog input I5 is less than the
configured LO alarm value.
PV I6 HIGH

PV I6 HIGH

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning: Analog input I6 is greater than the
configured HI alarm value.
PV I6 LOW

PV I6 LOW

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning:
Analog input I6 is less than the
configured LO alarm value.

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II-15

Alarm Message Reference Guide


PV I7 HIGH

PV I7 HIGH

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning: Analog input I7 is greater than the
configured HI alarm value.
PV I7 LOW

PV I7 LOW

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning:
Analog input I7 is less than the
configured LO alarm value.
PV I8 HIGH

PV I8 HIGH

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning: Analog input I8 is greater than the
configured HI alarm value.
PV I8 LOW

PV I8 LOW

PV

Point(s)
which
generate
this
alarm:
Overrides, 8 Pos Switch (Control Blocks)
Meaning:
Analog input I8 is less than the
configured LO alarm value.
PV LIMIT

PV LIMIT

PV

Point(s) which generate this alarm:


Control Blocks

Analog

Meaning: 'Generic' alarm indicating that the


point has generated a PV limit alarm but the
condition cleared before it was logged.
RANGE HIGH

RANGE HIGH

OVERRANGE

Point(s) which generate this


Blocks, Analog Input Buffers

alarm:

Data

Meaning:
The input to the data block is
greater than the configured range high limit.
RANGE LOW

RANGE LOW

UNDERRANGE

Point(s) which generate this


Blocks, Analog Input Buffers

Metso Automation MAX Controls 277558 Part II


II-16

alarm:

Data

Process Alarms
Meaning: The input to the data block is less
than the configured range low limit.
RIGHT LIMIT

RIGHT LIMIT

RIGHT LIMIT

Point(s)
which
generate
Positioner (Control Block)

this

alarm:

Meaning:
The right limit input has become
true while the motor is running in the reverse
direction.
RISING

RISING

RISING

Point(s) which generate this alarm:


Data Blocks

Analog

Meaning:
The output of the data block is
increasing
at
a
rate
faster
than
the
configured Rate-of-Change limit.
RUNBACK

RUNBACK

Point(s) which generate


Runback (Control Block)

DV

this

alarm:

Hard

Meaning:
The logic input calling for a
runback has become true and the output of the
block is being decreased; or the limit
associated with the logic input calling for
the runback has been exceeded.
RUNDOWN

RUNDOWN

DV

Point(s) which generate this alarm:


Limit Regulator (Control Block)

Demand

Meaning:
The logic input calling for a
rundown has become true and the output of the
block
is
being
decreased
to
the
limit
associated with the logic input calling for
the rundown.
RUN'G NO F/R

RUN NO MF/MR

RUN NO FF

Point(s) which generate this alarm:


Motor Controller (Cntrl Block)

Reversing

Meaning: Either the motor forward input or


the motor reverse input goes false while
motor is running.

Metso Automation MAX Controls 277558 Part II


II-17

Alarm Message Reference Guide


RUNN'G NO RF

RUNN NO RF

RUN NO RF

Point(s) which generate this alarm:


Motor Controller (Cntrl Block)

Reversing

Meaning: The motor running feedback input


goes false while the motor is running.
RUNUP

RUNUP

DV

Point(s) which generate this alarm:


Limit Regulator (Control Block)

Demand

Meaning: The logic input calling for a runup


has become true and the output of the block is
being increased to the limit associated with
the logic input calling for the runup.
SEC'Y FAIL

SEC FAIL

Point(s)
which
generate
**Receives (Control Blocks)

SEC FAIL

this

alarm:

Meaning:
No data being received from the
other station; the last value that was
received came from the secondary DPU of a
backup pair.
SEC'Y NO RDY

SEC NOT RDY

NOT READY

Point(s) which generate this alarm:


(Control Block)

Backup

Meaning:
There is a problem with the
secondary DPU of a backup pair, or the backup
link is not working; the secondary will not be
able to assume control.
SEQ INT'LOCK

SEQ INRLOCK

SEQ INLK

Point(s) which generate this alarm:


Motor Controller (Cntrl Block)

Reversing

Meaning:
One
of
the
Interlock
inputs
configured as a Sequence Interlock has become
true. The motor will be turned off only if it
is not already in the Running Forward or
Running Reverse states. This alarm may cause
the algorithm to go to the stopping state.

Metso Automation MAX Controls 277558 Part II


II-18

Process Alarms
SEQUENC INTERLOC

SEQ INTERLOC

SEQ INTERLOC

Point(s) which generate this alarm:


Control (Control Block)
Meaning:
User-defined
Module ExCEL.
SETPT CLAMP

SETPT CLAMP

Point(s) which
Control Block

generate

in

Binary

Binary
Control

SP

this

alarm:

PID

Meaning: 'Generic' alarm indicating that the


point has generated a setpoint clamp alarm but
the condition cleared before it was logged.
SETPT HI

SETPT HI

Point(s) which
Control Block

generate

SP

this

alarm:

PID

Meaning:
The setpoint is greater than the
value configured in K5.
SETPT LO

SETPT LO

Point(s) which
Control Block

generate

SP

this

alarm:

PID

Meaning: The setpoint is less than the value


configured in K4.
START

START

START

Point(s) which generate


Control (Control Block)

this

alarm:

Binary

Meaning: User-defined in Binary Control Module


ExCEL.
START NO RF

START NO RF

START NO RF

Point(s) which generate this alarm: Reversing


Motor Controller (Cntrl Block)
Meaning: The run feedback input has not gone
true within the configured time limit during
the starting sequence of the motor.

Metso Automation MAX Controls 277558 Part II


II-19

Alarm Message Reference Guide


START NO F/R

ST NO MF/MR

START NO FF

Point(s) which generate this alarm:


Motor Controller (Cntrl Block)

Reversing

Meaning: The motor forward (or motor reverse)


input has not gone true within 2 seconds of
the start sequence of the motor.
TIME EXCEED

TIME EXCEED

TIME XCD

Point(s)
which
generate
this
Sequencer, Ramp Gen (Control Block)

alarm:

Meaning:
The configured time to move to the
next step of the ramp or sequence has been
exceeded.
TRIP

TRIP

TRIP

Point(s) which generate this alarm:


Control (Control Block)
Meaning:
User-defined
Module ExCEL.
UNAVAIL FLD DEV

in

UA FIELD DEV UA

Binary

in

Metso Automation MAX Controls 277558 Part II


II-20

Control

FIELD DEV

Point(s) which generate this alarm:


Control (Control Block)
Meaning:
User-defined
Module ExCEL.

Binary

Binary

Binary
Control

Part III
Alarm Message
Reference Guide
System Alarms
Part III consists of an alphabetic listing of all maxDNA System Alarm
messages. The following pages contain the actual message text (appearing
here in all upper case characters), how the alarm impacts the DPU, the
reporting device and a description of what each system alarm message
means.

Metso Automation MAX Controls 277558 Part III


III-1

Alarm Message Reference Guide


Alarm Text

Type

24-BIT BUS PATH ERROR IN 1ST DATA


BASE
A CABLE IS BROKEN

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

YES

NO

43

DHW

A test value written to the common database by background


diagnostics was found to have been corrupted.

HWYn

At one or more locations on the named highway, there is a


cable break; see the System Status display for that highway
to see which stations are reporting the break.
One of the highway stations has stopped passing token, or
has just started passing token again. (name) is the name of
the station which could not pass the token to the station
which left the highway.
Linearization range calculation error.
There are more process alarms present than the database is
sized to handle. An attempt at subsequent reconstruction is
performed, assuming that this might be a transitory problem.
A session was allocated, but now the DBM is not responding
with alarm list data.
This alarm occurs when trying to allocate an alarm session
with a DBM.
The Real-Time Processor annunciates that the attached
Applications Processor has become active.

Highway
Comm

A STATION WENT DOWN OR CAME UP

AI OR API LINEARIZATION ERROR


ALARM LIST OVERFLOW

ALM DLL COULD NOT Read DBMName (such


vas "DBM1 or "DBM2")
ALM DLL COULD NOT START DBMName
(such as "DBM1 or "DBM2") SESSION
AP BECAME ACTIVE

HWYn
(name)

YES

NO

39

IOP
RTP

maxSTATION
maxSTATION
RTP

Metso Automation MAX Controls 277558 Part III


III-2

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

AP CANNOT COMMUNICATE ON
NETWORK A

APPL

APPLICATIONS PROCESSOR SWITCHED


SERVERS

APPL

AP CANNOT COMMUNICATE ON
NETWORK B

APPL

An Applications Processor has lost communications with


a Real-Time Processor on Network A. Real-Time
Processors regularly broadcast their status on both control
room networks. All Graphics Processors will receive all
Real-Time Processor broadcasts, even if the Graphics
Processor and Real-Time Processor are in different
domains. When a Graphics Processor ceases to receive a
broadcasts from a Real-Time Processor on this network, it
generates this alarm. This situation may be caused by any
number of failures, such as a bad Ethernet card A in the
Applications Processor, a bad cable, a bad Ethernet card A
in the Real-Time Processor, or a failed Real-Time
Processor.
The Applications Processor has either lost Control Room
Network communications with its current Real-Time
Processor or has determined that a different Real-Time
Processor in the same domain has a better data highway
status. This is a one shot alarm and does not persist.
An Applications Processor has lost communications with a
Real-Time Processor on Network B. Real-Time Processors
regularly broadcast their status on both control room
networks. All Graphics Processors will receive all RealTime Processor broadcasts, even if the Graphics Processor
and Real-Time Processor are in different domains. When
a Graphics Processor ceases to receive a broadcast from a
Real-Time Processor on this network, it generates this
alarm. This situation may be caused by any number of
failures, such as a bad Ethernet card B in the Applications
Processor, a bad cable, a bad Ethernet card B in the
Real-Time Processor, or a failed Real-Time Processor.

Metso Automation MAX Controls 277558 Part III


III-3

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

BACKUP LINK CRC/FRAMEERROR

NO

NO

11

QUE

BACKUP LINK QUEUE OVERFLOW

NO

NO

13

QUE

BACKUP LINK TIMEOUT

NO

NO

04

QUE

BATTERY #1 WEAK

NO

NO

02

IOP

BATTERY #2 WEAK

NO

NO

03

IOP

There was a communications error (either a cyclic


redundancy check failed, or there was a frame error) in the
high-speed backup link between a backup pair of DPUs.
The inactive DPU of a backup pair is not keeping up with
information coming over the backup link.
The active DPU of a pair of backup DPUs is reporting that
the inactive DPU didnt respond to a query within the
timeout period.
Battery #1 weak on DPU motherboard (model 555-2) or
battery weak for CMOS on the CPU board (models PSF
and PDP).
Battery #2 weak on DPU motherboard. (model 555-2) or
battery pack weak on motherboard (models PSF and PDP).
One of the highway processor's communications buffers is
not being emptied by the DBRT in the RTP. Will
probably require that the Real-Time Processor be reset.
The DPUs highway processors communications buffers
are not being emptied by the CP. Will require that the
DPU be reset.

BUFFER OVERFLOW

BUFFER OVERFLOW

DHWn

YES

NO

37

DHW

Metso Automation MAX Controls 277558 Part III


III-4

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

CAN'T COMMUNICATE WITH RTP VIA


NETWORK A

GP

CAN'T COMMUNICATE WITH RTP VIA


NETWORK B

GP

A Graphics Processor has lost communication with a


Real-Time Processor on Network A. Real-Time Processors
regularly broadcast their status on both control room
networks. All Graphics Processors will receive all RealTime Processor broadcasts, even if the Graphics Processor
and Real-Time Processor are in different domains. When
a Graphics Processor ceases to receive a broadcast from a
Real-Time Processor on this network, it generates this
alarm.This situation may be caused by any number of
failures, such as a bad Ethernet card A in the Graphics
Processor, a bad cable, a bad Ethernet card A in the RealTime Processor, or a failed Real-Time Processor. This
alarm will persist until either the problem is resolved or the
network database of the failed RTPs domain is purged.
Refer to the Graphics Processor Operators Guide, Using
the Real-Time Processor Selection Display, Clear Button.
A Graphics Processor has lost communication with a
Real-Time Processor on Network B. Real-Time Processors
regularly broadcast their status on both control room
networks. All Graphics Processors will receive all RealTime Processor broadcasts, even if the Graphics Processor
and Real-Time Processor are in different domains. When
a Graphics Processor ceases to receive a broadcast from a
Real-Time Processor on this network, it generates this
alarm. This situation may be caused by any number of
failures, such as a bad Ethernet card B in the Graphics
Processor, a bad cable, a bad Ethernet card B in the RealTime Processor, or a failed Real-Time Processor.
(continued on next page)

Metso Automation MAX Controls 277558 Part III


III-5

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

CAN'T COMMUNICATE WITH RTP VIA


NETWORK B (continued from prior page)

CANNOT ARBITRATE FOR SCSI BUS

RTP

CANNOT RE-SELECT SCSI INITIATOR

RTP

CMOS CLOCK VALUE IS INVALID

YES

NO

46

DHW

CNTL LOG RESUMED nnn STATUS LOST

RTP

CONFIGURATION ROLLBACK

RTP

CONFIGURED HDI CARD(S) MISSING

RTP

Metso Automation MAX Controls 277558 Part III


III-6

Description

This alarm will persist until either the problem is resolved


or the network database of the failed RTPs domain is
purged. Refer to the Graphics Processor Operators
Guide, Using the Real-Time Processor Selection
Display, Clear Button
The Real-Time Processor cannot request the use of the
SCSI bus in order to communicate with its clients
(Applications or Graphics Processors). This is most likely
to be a hardware fault such as a lose SCSI connector, a
defective cable, etc.
One of the Real-Time Processor's clients initiated a SCSI
transaction; when the response was ready, the client would
not respond. This can be caused by either hardware,
software, or a processor which is temporarily 'too busy'.
During DPU startup, either the CMOS clock is not
running, or the value of the year stored in the clock is
before 1995.
An overflow occurred in the memory buffer which stores
status broadcast messages; thus, some messages have been
lost.
There was an error during the database installation phase
of Install; thus, this Real-Time Processor has rolled back
to its previous configuration. The specific problem(s)
which caused the rollback are detailed in a log file which is
built by the Configuration Builder during Install.
During startup, this Real-Time Processor's database called
for highway card(s) to be present which are not responding
to a startup request.

Alarm Message Reference Guide


Alarm Text

CONTROLLER OR DPU RELOADING

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

NO

NO

09

IOP,SLOT,
PFI
RTP

A reload of this DPU is currently underway.

CONTROLLER PROCESS ALARM LOG


SUSPENDED
COULD NOT OPEN THE EVENT DISK
PARTITION
CPU FAILURE
CPU FAILURE

RTP
DHWn
YES

NO

48

DHW

CURRENT RTP IS NOT A PREFERRED


SELECTION

APPL GP

CURRENT YEAR IS OUT OF CONFIGURED


RANGE

RTP

DAQD OR IOP DEADMAN TIMER TIMED


OUT
DATA POINT RECEIVES IN LINKFAIL

YES

YES

18

IOP

YES

NO

25

IOP

DEADMAN TIMER NOT REFRESHED

DHWn

Metso Automation MAX Controls 277558 Part III


III-7

Controller process alarm logging has been suspended


because of the overflow of the buffer containing the
status broadcast messages.
There has been a failure of the hard disk partition in
which the events are stored.
The highway processor's periodic diagnostic test of its
CPU detected a fault.
The highway processors periodic diagnostic test of its
CPU detected a fault.
A Graphics or Applications Processor is currently using
a Real-Time Processor as a data server and that RealTime Processor is not on its preferred server list. This
alarm will persist until the station starts using a
preferred Real-Time Processor as its current server.
The switch to non-preferred server can happen either as
a result of failure of all preferred servers, or manual
switch via the RTP Selection Display.
The time configuration file which has been produced
and installed by the Configuration Builder is not
correct; thus, this Real-Time Processor will roll back
to its previous configuration. See the Install log file
which is built by the Configuration Builder.
IOP timed out (periodic tasks not being scheduled).
Millisecond interrupts have stopped.
Data block receive in Linkfail condition; data is not
being received by Data Block.
This highway processor is reporting that its own
deadman timeout circuitry has not been refreshed.

Alarm Message Reference Guide


Alarm Text

DH NEVER RECEIVED CP RESPONSE

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

YES

NO

F0

DHW

The highway CPU requested data from the CP in order to


respond to a highway request; but, after a timeout period,
the CP had not responded.
There is a fault in the SCSI bus of this WorkStation: a
DMA operation was not completed within the required
timeout period. The most likely reason for this error is that
some Graphics Processors in this WorkStation have the
same SCSI ID (look at CONFIG.INI in the \VUE
subdirectory to see). There may also be a hardware fault
such as a lose SCSI connector, a defective SCSI cable, etc.
In a DPU backup pair, the Secondary is currently active.
After you determine that the Primary DPU is able to take
control, you can transfer control back via the pushbutton
on that DPU.
The event queue of a DPU has been emptied; this event
was received from that DPU.
The event queue of a DPU has not been emptied fast
enough by one or more Real-Time Processors; thus some
older events in the queue have been overwritten by newer
events, and the older ones will not be collected by those
Real-Time Processors.
An internal failure has occurred in the DPU; this is a fatal
error.
There is a checksum error in the static RAM (the RAM
which contains the operating system) of this DPU. This is a
fatal error (reported by model 555-2 only).
The DPU is presently offline, so it is no longer updating
any process/control outputs. Check the state of the DPU
keylock and Interaction Page 9 to get the DPU back
online.

DMA TIMEOUT ON NETWORK SCSI


OPERATION

DPU BACKUP PAIR IS RUNNING ON


SECONDARY

RTP

NO

NO

07

SLOT

DPU EVENT QUEUE FLUSHED

RTP

DPU EVENT QUEUE OVERFLOWED

RTP

DPU FAILURE: ILLEGAL RETURN THRU 0

YES

YES

FE

SLOT

DPU FAILURE: SRAM CHECKSUM ERROR

YES

YES

FF

SLOT

DPU IS OFFLINE

NO

NO

07

IOP

Metso Automation MAX Controls 277558 Part III


III-8

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

DPU PROCESSOR FAN FAILURE

NO

NO

04

SLOT

DRAM CODE CHECKSUM ERROR

YES

YES

FD

SLOT

DUPLICATE HIGHWAY STATION


NUMBERS
DUPLICATE HIGHWAY STATION
NUMBERS
ECC CORRECTED A ONE-BIT ERROR

YES

NO

46

DHW

The cooling fan mounted on the CP of the PDP DPU has


failed. Replace or repair the fan immediately to avoid
overheating.
The CP background diagnostics has detected an incorrect
checksum in the program logic stored in dynamic RAM
(DRAM); the DPU will have to be reset.
The highway processor received a message in which the
highway address of the sender was the same as its address.
The highway processor received a message in which the
highway address of the sender was the same as its address.
ECC logic detected and corrected a single-bit DRAM error
(reported by model 555-2 only).
The event barrel of a Real-Time Processor has not been
emptied fast enough by its client Applications Processor;
thus, some older events which had been stored in the barrel
will be lost.
This alarm indicates a problem occurred when the events
subsystem tried to access the hard drive of the Real-Time
Processor. If this alarm persists, then there might be a
problem with the hard drive.
Event Queue overflow; dequeue rate is insufficient.
Event Queue reset.
The CURRENT volume is not mounted on the optical
drive, or the CURRENT volume is full and needs to be
closed out and replaced. The Event History buffer has been
storing data and is nearly full.
Same as above message, but this is a second-level warning
for the Event History buffer.

DHWn
NO

NO

11

DHW

EVENT BARREL OVERFLOW

RTP

EVENT DISK I/O ACCESS ERROR

RTP

EVENT QUEUE DATA LOSS


EVENT QUEUE HAS BEEN RESET
EVENTS BUFFER NEARLY FULL

YES

NO

E2

EVENTS DATA LOSS EMINENT

QUE
QUE
APPL

APPL

Metso Automation MAX Controls 277558 Part III


III-9

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

EVENTS DATA LOST


ExCEL STACK CHECK ERROR

NO

NO

04

GENERIC SCSI I/O ERROR

GLOBAL IGAP COMPLETED

Reporting
Device

Description

APPL

Same as above, but Event History data has now been lost
and cannot be recovered.
As of the execution of a check command, the ExCEL
processor's stack was not empty (the check command tests
the state of the stack to permit debug of an ExCEL
program which is causing the alarm "User Stack no empty
at Restart" to be reported by PFI).
There is a fault in the SCSI bus of this WorkStation. This
can be caused by either hardware, software, or a processor
which is temporarily too busy.
An IGAP (Initialize Go-Ahead Pointers) was completed on
this highway.
The Real-Time Processor annunciates that the attached
Graphics Processor has become active.
The Graphics Processor has either lost Control Room
Network communications with its current Real-Time
Processor or has determined that a different Real-Time
Processor in the same domain has a better data highway
status. This is a one shot alarm and does not persist.
An HDI card has failed during normal operation. This may
be a temporary condition due to this station's being IGAP'd
out; if not, then the Real-Time Processor will have to be
reset.
This highway processor is reporting that the periodic check
of its highway address is failing.
This highway processor is reporting that the periodic check
of its highway address is failing.

PFI

RTP

Highway
Comm

HWYn

GP BECAME ACTIVE

RTP

GP HAS SWITCHED SERVERS

APPL

HDI CARD(S) MISSING AND CARD(S)


TIMEOUT

RTP

HIGHWAY STATION # DISCREPANCY


HIGHWAY STATION # DISCREPANCY

NO

NO

04

DHW
DHWn

Metso Automation MAX Controls 277558 Part III


III-10

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

HWYn TIMED OUT OR COMMUNICATION


CEASED

Reporting
Device

Description

RTP

This highway processor either stopped refreshing its


deadman timer, or it failed to perform the periodic
highway query issued by DBRT. Will probably require the
Real-Time Processor to be reset.
The DPUs programmed functions interpreter is unable to
communicate with one or more modules on the I/O bus.
A control block contains an algorithm code which is not
part of the standard algorithm set.
The highway processor does a periodic check of the buffer
pointers of its communication buffers; this alarm indicates
that one or more pointers were outside the allowed range.
Will require that the DPU be reset.
The highway processor does a periodic check of the buffer
pointers of its communication buffers; this alarm indicates
that one or more pointers were outside the allowed range.
Will require the Real-Time Processor to be reset.
The application program area of the DPU is either empty
because the DPU needs to be reloaded, or there is illegal
object code in that program area.
The IOM is unable to complete its scheduled processing
each millisecond. This condition occurs if either the IOM
stops running or if it is configured with too many digital
terminal boards (16 in model PSF SFP, 25 in model PDP).
This Real-Time Processor could no longer communicate
with one of its client Graphics Processors. The RTP's
timesync function generates this alarm if each GP does not
periodically issue time sync requests. This can be an
Ethernet communications problem, or a failure of a
Graphics Processor. This is a one-shot alarm and does not
persist.

I/O BUS ACCESS ERROR

YES

NO

B0

PFI

ILLEGAL ALGORITHM CODE

YES

NO

40

SLOT

ILLEGAL BUFFER POINTER VALUE

YES

NO

30

DHW

ILLEGAL BUFFER POINTER VALUE

DHWn

ILLEGAL OR NO APPLICATION OBJECT

YES

NO

17

PFI

IOM CYCLE EXCEEDED 1 MSEC

YES

YES

E8

QUE

LOSS OF COMM WITH A GRAPHICS


PROCESSOR

RTP

Metso Automation MAX Controls 277558 Part III


III-11

Alarm Message Reference Guide


Alarm Text

Reporting
Device

Description

LOSS OF COMM WITH AN APPLICATIONS


PROC

RTP

maxSTATION <stationName> LOST COMM


WITH DBM <dbm/name> ON NET A
Or
maxSTATION <stationName> LOST COMM
WITH DBM <dbm/name> ON NET B

maxSTATION

MERGE COULD NOT READ Provider

maxSTATION
maxSTATION
maxSTATION
DHW

This Real-Time Processor could no longer communicate


with its client Applications Processor. The RTP's time sync
function generates this alarm if the AP does not
periodically issue time sync requests. This can be an
Ethernet communications problem, or a failure of the
Applications Processor. This is a one-shot alarm and does
not persist.
A maxSTATION has lost communications with a DBM on
Network A or B. DBMs regularly broadcast their status on
maxNET Networks A and B. All maxSTATIONs will
receive all DBM broadcasts, even if the maxSTATION
and DBM are in different subsystems. When a
maxSTATION ceases to receive a broadcast from a DBM
on this network, it generates this alarm. This situation may
be caused by any number of failures, such as a bad
Ethernet card A or B in the maxSTATION, a bad cable, a
bad Ethernet card A or B in the DBM, a failed DBM, or a
failed frame switch or network hub.
This alarm occurs when trying to connect to an alarm
provides (Alarm Summary or LSS).
An error status was received from the provider, instead of
alarm data.
This alarm occurs when connected to a provider, but
unable to read alarm data.
The highway modem logic deactivated the relays which
connect the modem's receiver/transmitter to the data
highway. This action will be taken if the highway
processor will not cease transmitting.

MERGE RCV BAD ALARM FROM Provider


(_DBM_ALM)
MERGE RCV BAD SBP STAT FROM
Provider
MODEM JABBERHALT RELAY
ACTIVATED

Type

System Alarms
Causes
DPU
Failover

YES

Activates
DPU
Offline
Contact

NO

DPU
Alarm
Severity

31

Metso Automation MAX Controls 277558 Part III


III-12

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

MODEM JABBERHALT RELAY


ACTIVATED

NO CLEAR-TO-SEND AFTER
REQUEST-TO-SEND
NO CLEAR-TO-SEND AFTER
REQUEST-TO-SEND
NO TIME CONF DATA FOR CURRENT
YEAR

NON-MASTER STN INITIATED A TOKEN


PASS

NO

NO

12

Reporting
Device

Description

DHWn

The highway modem logic deactivated the relays which


connect the modem's receiver/transmitter to the data
highway. This action will be taken if the highway processor
will not cease transmitting.
The highway processor wanted to transmit, but its modem
would not activate CTS to permit transmission to begin.
The highway processor wanted to transmit, but its modem
would not activate CTS to permit transmission to begin.
The time configuration file which has been produced and
installed by the Configuration Builder is not correct; thus,
this Real-Time Processor will roll back to its previous
configuration. See the Install log file which is built by the
Configuration Builder.
This system monitor detected that another station initiated a
token pass which was out of sequence. This may be reported
if there is a recovery from stallout.
A request for either Process History data or Event History
data has resulted in a request to mount an unmounted
WORM volume.
The optical disk which is currently being written to is either
full or there are write errors.
There is no space left in the outstanding transaction packet
pool of memory. This alarm could be indicative of a
software operational problem within the Real-Time
Processor, but it could also occur as a side-effect of a SCSI
communication problem. The Real-Time Processor will
probably need to be rebooted.

DHW
DHWn
RTP

Highway
Comm

HWYn

OPTICAL DISK MOUNT REQUEST

APPL

OPTICAL DISK REQUIRES ATTENTION

APPL

OTP FREE LIST EMPTY

RTP

Metso Automation MAX Controls 277558 Part III


III-13

Alarm Message Reference Guide


Alarm Text

PARALLEL I/O MODULE / DATA PT CONF.


ERR

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

YES

CONFIG.
DEP.

B0

IOP

There is a discrepancy between the parallel I/O module


assignments called for in this DPU's configuration and the
actual modules which are present. The module address is
displayed on Interaction Page 10 with a red background.
There is a problem with the point transfer database file
which has been produced and installed by the
Configuration Builder; thus, this Real-Time Processor will
roll back to its previous configuration. See the Install log
file which is built by the Configuration Builder.
A printer fault has been detected on the reported printer.

POINT TRANSFER DATABASE ERROR

RTP

PRINTER 1 NEEDS ATTENTION


PRINTER 2 NEEDS ATTENTION
PRINTER 3 NEEDS ATTENTION
PRINTER 4 NEEDS ATTENTION
PRINTER 5 NEEDS ATTENTION
PRINTER 6 NEEDS ATTENTION
PRINTER 7 NEEDS ATTENTION
PRINTER 8 NEEDS ATTENTION
PROCESS HISTORY BUFFER NEARLY
FULL

APPL

PROCESS HISTORY DATA LOSS EMINENT

APPL

PROCESS HISTORY DATA LOST

APPL

APPL

PROCESSOR BOARD LOCAL RAM ERROR

YES

NO

44

DHW

PROCESSOR BOARD PROM CHECKSUM


ERROR

YES

NO

45

DHW

Metso Automation MAX Controls 277558 Part III


III-14

The CURRENT volume is not mounted on the optical


drive, or the CURRENT volume is full and needs to be
closed out and replaced. The Process History buffer has
been storing data and is nearly full.
Same as above message, but this is a second-level warning
for the Process History buffer.
Same as above, but Process History data has now been
lost and cannot be recovered.
DPU highway CPU local RAM read/write error found by
the on-line diagnostics.
PROM checksum error found by on-line diagnostics.

Alarm Message Reference Guide


Alarm Text

Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

PROCESSOR EXECUTED ILLEGAL


INSTRUCTION
PROCESSOR EXECUTED ILLEGAL
INSTRUCTION

YES

NO

35

DHW

PROCESSOR RESTART - RESET OR


RELOAD
PROM CHECKSUM FAILURE

NO

The highway processor executed an instruction reserved


for a fault condition. Will require that the DPU be reset.
The highway processor executed an instruction reserved
for a fault condition. Will probably require the Real-Time
Processor be reset.
DPU has been reset, or reload has been completed.

REAL-TIME CLOCK CHIP ON 1


FAILED

Type

System Alarms

ST

DB

RECOVERY FROM STALLOUT


ATTEMPTED ON HWY

DHWn

NO

10

IOP,SLOT,
DHW,PFI
DHWn

YES

NO

28

IOP

YES

NO

27

DHW

RECOVERY FROM STALLOUT


ATTEMPTED ON HWY

DHWn

RESET
RTP CANNOT COMMUNICATE ON
NETWORK A

(any)
RTP

Metso Automation MAX Controls 277558 Part III


III-15

The highway processor detected an error in its periodic


on-line test of the checksum of its software PROM.
Either a) the real-time clock hardware has failed; or b)
there was an error in the reception of the IRIG-B time
sync signal.
A highway stallout (no highway activity for 500
microseconds) condition was detected; this station
recovered by restarting the token.
A highway stallout (no highway activity for 500
microseconds) condition was detected; this station
recovered by restarting the token.
This station has been reset.
The Real-Time Processor failed to successfully initialize
the NIC adapter card for Network A on start-up, or it
cannot communicate with an Applications Processor on
Network A. Communication failures can be caused by any
number of failures, such as a bad Ethernet card A in the
Real-Time Processor, a bad cable, a bad Ethernet card A in
the Applications Processors or a failed Applications
Processors.

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

RTP CANNOT COMMUNICATE ON


NETWORK B

RTP

RTP DATABASE LOAD FAILURE

RTP

RTP TREND DATABASE LOAD FAILURE

RTP

RTP TREND SCAN FAILURE

RTP

SCAN NOT COMPLETED IN TIME


ALLOWED

RTP

SCSI BUS COMMUNICATIONS ERROR

RTP

The Real-Time Processor failed to successfully initialize


the NIC adapter card for Network B on start-up, or it
cannot communicate with an Applications Processor on
Network B. Communication failures can be caused by any
number of failures, such as a bad Ethernet card B in the
Real-Time Processor, a bad cable, a bad Ethernet card B in
the Applications Processors or a failed Applications
Processors.
One or more configuration database files, which have been
produced and installed by the Configuration Builder, are
not correct; thus, this Real-Time Processor will roll back
to its previous configuration. See the Install log file which
is built by the Configuration Builder.
The trend database files, which have been produced and
installed by the Configuration Builder, are not correct;
thus, this Real-Time Processor will roll back to its
previous configuration. See the Install log file which is
built by the Configuration Builder.
Trend scanning was disrupted, usually because of severe
highway communication problems.
Trend scanning was not completed in its allotted time,
usually because the highway token rate is momentarily
below the level needed to permit timely completion of all
tasks, or because of hardware problems which prevent
highway communications.
There was an error in the operation of the SCSI bus which
runs among the Real-Time Processor and its clients (the
Applications and Graphics processors).

Metso Automation MAX Controls 277558 Part III


III-16

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

SCSI NETWORK CONFIGURATION ERROR

SERIAL I/O COMMUNICATIONS ERROR

NO

NO

08

SERIAL I/O COMMUNICATIONS ERROR

Reporting
Device

Description

RTP

The Real-Time Processor's database of hardware devices


does not match the names and addresses of the SCSI
client(s) which are currently connected to that device.
The highway serial I/O chip is generating interrupts which,
in the CPU's opinion, are garbage.
The highway serial I/O chip is generating interrupts which,
in the CPU's opinion, are garbage.
Data has not been resent within the timeout period.
An ExCEL program is communicating to an external
device through a serial port. Either the ExCEL program
cannot keep up with the incoming data stream, or the
ExCEL program is transmitting too fast for the selected
port and baud rate. You should check the RTS/CTS and
XON/XOFF interlocks, as well as the ExCEL program
running state.
Any slot which is driving an Output Driver module will
report this alarm if the Output Driver reports an output
fault. D1 is used for slot 16; B1 to BF are used for slots 1
to 15; C1 to D0 are used for slots 17 to 32.

DHW
DHWn

SERIAL I/O DATA POINT ERROR


SERIAL PORT 1 COMMUNICATION ERROR
SERIAL PORT 2 COMMUNICATION ERROR

YES
NO

NO
NO

50
12
13

IOP
PFI

SLOT #16 PARALLEL I/O MODULE


TROUBLE
SLOT #nn PARALLEL I/O MODULE
TROUBLE
SLOT #nn PARALLEL I/O MODULE
TROUBLE
SOE AND DIGITAL INPUT DATA LOSS

YES

NO

D1
B1-BF
C1-D0

SLOT

YES

NO

E0

IOP

STACK OVERFLOW OR UNDERFLOW

YES

NO

38

DHW

Metso Automation MAX Controls 277558 Part III


III-17

Digital input barrel overflow caused by excessive input


state change activity. The SOE barrel has 3000 entries,
and is emptied at the rate of 5000 entries per second, so the
excessive activity would have to continue for an extended
period of time.
Stack underflow detected in local RAM.

Alarm Message Reference Guide


Alarm Text

Type

STATION BECAME INACTIVE

STATION DIDN'T RESPOND TO A QUERY

System Alarms
Reporting
Device

Description

Highway
Comm

HWYn
(name)

Highway
Comm

HWYn
(name)
APPL GP

STATION IS NO LONGER IGAP'D - RE-IGAP

Highway
Comm

HWYn

STATION MISSED AN IGAP COMMAND

Highway
Comm

HWYn
(name)

The named highway station became inactive; normally


reported after an IGAP caused the removal of that device
from the system map.
A data highway query was made of a station, and that
station did not respond, perhaps because it failed.
A Graphics or Applications Processor has switched to a new
Real-Time Processor server either due to automatic failover
or manual request via the RTP Selection Display. This is a
one-shot alarm and does not persist.
A station on this data highway is not IGAP'd, probably
because it was reset after the last IGAP command (a station
always comes up unIGAP'd).
After an IGAP, a station did not correctly perform the IGAP
operation (consisting of trying each address after its own
until it finds a station, and then always giving the token to
that station).
The Real-Time Processor has detected the presence of a
SCSI device which is not defined in the RTPs hardware
database, or the SCSI device is not configured properly to
match the database information.
A station on HWYn became active for the first time; it will
be added to the highway map maintained by each token
monitor.
The named station did not use the correct low-loop address
when passing the token from the high-traffic loop to the low
loop.

STATION HAS SWITCHED RTP SERVER

STATION PRESENT BUT NOT


CONFIGURED

Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

RTP

STN BECAME ACTIVE FOR THE FIRST


TIME

Highway
Comm

HWYn

STN DIDN'T USE CORRECT LOW LOOP


ADDRESS

Highway
Comm

HWYn
(name)

Metso Automation MAX Controls 277558 Part III


III-18

Alarm Message Reference Guide


Alarm Text

Type

STN IS MASTER WHILE THIS STN IS


MASTER

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

Highway
Comm

HWYn
(name)

STN RCVR PROBLEM / MONITOR MISSED


TOKEN

Highway
Comm

HWYn
(name)

STN SKIPPED A STN ON SRCH FOR NEXT


STN

Highway
Comm

HWYn

This station has the token, and therefore is the master at the
present moment. This station then detects that another
station is attempting to transmit (illegally).
A station appeared to have missed the token pass, maybe
because this station had a receiver problem and did not
hear the token being passed.
During an IGAP procedure, a station was searching for
stations with addresses greater than its own; during that
search, that station appeared to have skipped a station.
Task overrun counters are non-zero: the CP couldnt keep
up with scheduled periodic tasks (control blocks, data
blocks, and analog input buffers).
When this station had the token, it attempted to pass it on,
but it got no response; so, it dropped the token to force a
stallout, thus permitting a system monitor to restart token
passing.
When this station had the token, it attempted to pass it on,
but it got no response; so, it dropped the token to force a
stallout, thus permitting a system monitor to restart token
passing.
The time configuration file which describes timezone,
standard or daylight savings, etc. was read correctly, but
when the file was to be used by this Real-Time Processor,
there was an error in the file. This Real-Time Processor
will 'roll back' to its previous configuration. See the Install
log file which is built by the Configuration Builder.
The time configuration file which describes time zone,
standard or daylight savings, etc. was not read correctly by
this Real-Time Processor. This Real-Time Processor will
roll back to its previous configuration. See the Install log
file which is built by the Configuration Builder.

TASK OVERRUN

YES

NO

27

IOP

THIS STATION STALLED OUT THE


HIGHWAY

NO

NO

13

DHW

THIS STATION STALLED OUT THE


HIGHWAY

DHWn

TIME CONFIGURATION FILE LOAD


FAILURE

RTP

TIME CONFIGURATION FILE READ


ERROR

RTP

Metso Automation MAX Controls 277558 Part III


III-19

Alarm Message Reference Guide


Alarm Text

Type

TIME DIFF FROM TIME-SYNC-MSG BY 10


SEC

System Alarms
Causes
DPU
Failover

Activates
DPU
Offline
Contact

DPU
Alarm
Severity

Reporting
Device

Description

YES

NO

29

IOP

This station received a time sync message which was more


than 10 seconds different from the current time being
maintained by this station.
This station received a time sync message which was more
than 4 seconds different from the current time being
maintained by this station.
When the token was returned from a low-traffic loop to the
high-traffic loop, the low-loop station did not use the
correct return address.
The DPU did not receive the token from the high-traffic
loop for more than 1.5 seconds (a DPU is supposed to get
the token every 0.5 seconds).
A generic message indicating that, on a particular data
highway, token passing is not proceeding as it should.
The trend queue (which is not currently used) has been
reset.
There is no space left in the input buffers of the transaction
request handler pool of memory. This alarm could be
indicative of a software operational problem within the
Real-Time Processor, but it could also occur as a side-effect
of a SCSI communication problem. The Real-Time
Processor will probably need to be rebooted.

TIME DIFFERS FROM TIME-SYNC-MSG BY


4 SEC
TOKEN LOST ON RETURN FROM A LOW
LOOP

RTP

Highway
Comm

TOKEN NOT RECEIVED FROM HI LOOP

TOKEN PASSING PROBLEMS


TREND QUEUE HAS BEEN RESET
TRH RAN OUT OF QUERY (INPUT)
BUFFERS

HWYn

YES

NO

49

Highway
Comm

IOP,DHW

HWYn
YES

NO

E1

QUE
RTP

Metso Automation MAX Controls 277558 Part III


III-20

Alarm Message Reference Guide


Alarm Text

Type

System Alarms
Causes
DPU
Failover

Reporting
Device

Description

TRH RAN OUT OF RESPONSE (OUTPUT)


BUFFERS

RTP

TRH'S TRP FREE LIST IS EMPTY

RTP

There is no space left in the output buffers of the transaction


request handler pool of memory. This alarm could be
indicative of a software operational problem within the
Real-Time Processor, but it could also occur as a side-effect
of a SCSI communication problem. The Real-Time
Processor will probably need to be rebooted.
There is no space left in the transaction request packet pool
of memory used by the transaction request handler. This
alarm could be indicative of a software operational
problem within the Real-Time Processor, but it could also
occur as a side-effect of a SCSI communication problem.
The Real-Time Processor will probably need to be
rebooted.
The highway processor received an unexpected interrupt
from its counter-timer circuit.
The highway processor received an unexpected interrupt
from its counter-timer circuit.
The highway processor has detected a fault in its serial I/O
interface circuit; the root cause of the fault cannot be
identified by the highway processor.
At the restart command, the ExCEL processor's stack was
not empty. Check the ExCEL program running in that
DPU.

UNEXPECTED OR SPURIOUS CTC


INTERRUPT
UNEXPECTED OR SPURIOUS CTC
INTERRUPT
UNKNOWN SERIAL I/O FAILURE

YES

USER STACK NOT EMPTY AT RESTART

NO

Activates
DPU
Offline
Contact

NO

DPU
Alarm
Severity

32

DHW
DHWn
DHWn

NO

07

PFI

Metso Automation MAX Controls 277558 Part III


III-21

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