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economic event that changes the financial position of an organization; often takes the form of
system that supports a business in the delivery of its business transactions. Transactional
processing system is a basic information system that serves the operational level. It is a
computerized system that performs the daily routine transaction necessary to conduct for
example Deposits, payments, orders or reservations. Business TPS collect, store, analyse and
A Business TPS should have the ability to process work flows. Each state of the business
transaction can be represented by a step in the work flow. Each step in the work flow may be
1. Work Planning - The periodic process of planning for future work. This often involves
2. Work Receiving and Arrival Reporting - The process of receiving and getting control over
3. Work Monitoring - Review all available work, prioritization and scheduling the work that
have to be done.
4. Work Processing and Recording - Doing the work and recording the results of the work.
5. Work Routing - Based on the change in state to the work, pass the work along to the next
6. Work Evaluation - On a periodic basis, analyze the work. The information from this step
art of producing more with less effort. It is the capacity to execute a task correctly, always
trying to improve one's performance. When the bank maximizes the output from the given
advancement of new technology has a direct effect on the efficiency of a bank. Now days
Banks are increasing their use of information technology which allow them to become more
efficient and offer new service like automated tellers, telephone banking and the Internet
banking. Financial innovation and automation have been major forces impacting on the
For this particular research I have selected National Bank of Pakistan as an organization.
National Bank of Pakistan maintains its position as Pakistan's premier bank determined to set
higher standards of achievements. It is the major business partner for the Government of
Pakistan with special emphasis on increasing Pakistan's economic growth through aggressive
and balanced lending policies, technologically oriented products and services offered through
The National Bank of Pakistan is a Commercial Bank and transacts all types of Banking
Business. The National Bank of Pakistan was established on November 29, 1949 as a semi
It has offices at all the major financial centers of the including places likes 100 wall streets,
New York and United nations Plaza. Its International net-work includes Branches at Bahrain,
Cairo, Paris, Frankfurt, Hong Kong, London and Washington D.C. Karachi and representative
operating even at the far lug Northern Areas. National Bank of Pakistan is the first bank in the
country to introduce and implement supervised Ruler Credit Programmed help small farmer
PRESIDENT
DIRECTORS/ SEVPS
Procincial Chiefs/SEVPs
Vice President
Officer Grade-I,II,III
The National Bank has great contribution towards building wide Banking structure in
Pakistan and serving all aspects of the National life and all classes of society. NBP is fully
aware of the developments taking place in the world as well as the changes occur in the
economic and social condition with in the country. The bank is determined to meet new