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Stages of the listening process explained

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Stages of the
listening process explained

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Effective

Effective Listening Skills

Communication Articles | October 5, 2009

There are six basic stages of the listening


process: hearing, attending, understanding,
remembering, evaluating, and responding. These
stages occur in sequence, but they generally
performed with little awareness an often rapid
succession.

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SIX STAGES OF LISTENING PROCESS: hearing,


attending, understanding, remembering, evaluating,
Facial Expressions and Eye Movement in
and responding. these stages occur in sequence, but
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they generally performed with little awareness an often
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1. HEARING - it refers to the response


caused by sound waves stimulating the
sensory receptors of the ear; it is physical
response; hearing is perception of sound
waves; you must hear to listen, but you
need not listen to hear (perception
necessary for listening depends on
attention

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2. ATTENTION- brain screens stimuli and


permits only a select few to come into

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http://www.articlesfactory.com/articles/communication/stages-of-the-listening-process-explained.html[4/12/2014 6:47:04 AM]

Stages of the listening process explained

Listening
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focus- these selective perception is


Tulsa Divorce Lawyers - The Beginning
known as attention, an important
requirement for effective listening; strong Stages Of The Divorce Process
stimuli like bright lights, sudden noise
The Art of Listening
are attention getters; attention to more
commonplace or less striking stimuli
requires special effort; postural
adjustments are aided by physical changes in sensory receptor organs; receptor
adjustments might include tensing of the ears tympanic muscle for better response
to weak sounds
3. UNDERSTANDING- to understand symbols we have seen and heard, we must
analyze the meaning of the stimuli we have perceived; symbolic stimuli are not only
words but also sounds like applause and sights like blue uniformthat have
symbolic meanings as well; the meanings attached to these symbols are a function
of our past associations and of the context in which the symbols occur; for
successful interpersonal communication, the listener must understand the intended
meaning and the context assumed by the sender.
4. REMEMBERING- it is important listening process because it means that an individual
has not only received and interpreted a message but has also added it to the minds
storage bank; but just as our attention is selective, so too is our memory- what is
remembered may be quite different from what was originally seen or heard.
5. EVALUATING- it is a stage in which active listeners participate; it is at these point
that the active listener weighs evidence, sorts fact from opinion, and determines the
presence or absence of bias or prejudice in a message; the effective listener makes
sure that he or she doesnt begin this activity too soon ; beginning this stage of the
process before a message is completed requires that we no longer hear and attend
to the incoming message-as a result, the listening process ceases
6. RESPONDING- this stage requires that the receiver complete the process through
verbal and/or nonverbal feedback; because the speaker has no other way to
determine if a message has been received , this stage becomes the only overt
means by which the sender may determine the degree of success in transmitting the
message.
Source: Free Articles from ArticlesFactory.com

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More information on this subject can be found on my web site Rok Mejak. General information
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