Documente Academic
Documente Profesional
Documente Cultură
Central Ohio
Brooke Cavallo
The Ohio State University
Cavallo.4@osu.edu
ABSTRACT
In this paper, I summarize research regarding
Ronald McDonald House of Central Ohios
asset of transient volunteers and how they can
improve the efficiency of their programs
specifically, volunteers of the Meal Program
so that they can continue strong retention and
continue to serve their mission. I considered
the multiple volunteer opportunities Ronald
McDonald House offers in the Central Ohio
location but focus specifically on the
dynamics of the Meal Program. Based on this
research and interviews I conducted with
previous Ronald McDonald House Meal
Program volunteers, I outline how their
facility can become more efficient and
continue to retain volunteers and serve their
mission. I outline how the Ronald McDonald
House can improve their efficiency and
communication with transient volunteers. I
focus on previous volunteers perspectives
and specifically focus on their experiences,
concerns and advice on how Ronald
McDonald House can improve their Meal
Program. As a result, I propose that visible
instructions and a small orientation are
provided to new groups of volunteers who are
providing meals for the first time.
Keywords
Transient volunteers; volunteers; efficiency;
Ronald McDonald House; programs;
volunteer programs
1. Introduction
The Ronald McDonald House of Central Ohio
is the largest of its kind in the world. They
strive to provide a home-away-from-home for
families who have children getting treated at
2.3 Measures
The interviews collected data about interviewees
personal experience at the Ronald McDonald
House, but specifically with their experience
volunteering
with
the
Meal
Program.
Interviewees were asked specifically about their
opinion of the Meal Programs efficiency and
how it can be improved for future transient
volunteers. Demographic information was also
captured.
3. Results/Analysis
The purpose of primary research about volunteer
efficiency is to create a better understanding of
issues that the Ronald McDonald House is facing
from perspectives they may not be aware of
currently. The purpose of this primary research is
to find credible sources to back the proposed
solution that will be discussed in this paper.
2. Methodology
2.1 Personal Observation
To adequately conduct a thorough and complex
understanding of the Ronald McDonald Houses
assets and issues, I personally observed a group
of transient volunteers visiting to provide lunch
to guests of the house. The purpose of observing
a meal preparation was to immerse myself into
the daily culture of Ronald McDonald House and
better understand the assets and issues of the
Meal Program from a personal observation.
References
[1] Ronald McDonald House Charities Central
Ohio. (2010, January 1). Retrieved April
22, 2015, from http://rmhccentralohio.org/who_we_are.php
4. Discussion
Studies show that it is important to understand
the psychology of volunteering so that your
organization can meet their specific needs as they
donate their time and talent [10]. Most
importantly, it is essential that organizations
shape their volunteers experience by creating a
climate where your volunteers feel heard and