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Assigning
Catalogs to the users.
Rectifying the error occurred in Shopping cart, Purchase order at line item level.
Awaiting approval for no workflow started, error in transmission, User can not access
EBP.
Organizational Structure, attribute maintenance for users.
Hands on experience in analyzing and resolving the PO/SC errors in Production
environment.
Org. structure management comprising user assignment to Purch.Groups, providing
access to Catalogs, updating user attributes like cost center, Co.code, Ship to
address.
Monitoring jobs like Offline approval job, long running jobs & vendor sync, etc.
Checking the consistency of users and rectifying them.
Shopping Cart and Purchase Order Workflow Monitoring Activity.
Vendor Replication from R/3 system to EBP System.
Resending approval emails to approvers
Advising users on SRM compatible browser
Checking and updating PO/SC approvers and their approval limits in tables in SRM.
Checking and updating user under Org .Structure if user is inactive.
Finding and processing of failed Idocs related to SRM process flow.
Coordinating with other module teams on SRM integration monitoring data
exchanges.
Monthly & Quarterly deck preparation.
Weekly Status reporting & co-ordination with the Client on SRM issues.
Solve the allotted tickets based on the priority. Understand the details of the issue
and if the Details were not sufficient work with the client to get to the source of the
problem.
Understanding the functional requirements, identify key issues.
Rectifying the error occurred in SC, Awaiting approval for no workflow started, PO/GR
error in Transmission.
Training new team members with appropriate KT plans .
Trouble shooting WORKFLOW related issues.
Define account assignment categories and G/L account for product categories
Verify shopping cart can be created, lookups work, data has been replicated
Check linkage is active / set general task in SWE2
Add a user to a org id and Moving business users to different user group
Change org structure by moving business users from one org id to another org id
Maintained the number ranges for Shopping cart, SRM Purchase Order and Contract,
SRM Confirmation & Invoice and SRM RFx.
Shopping Cart Workflow Analysis.
Vendor Replication from R/3 system to EBP System.
Update the vendor master records
Category ID and GL Mapping in SRM
Analyzing the approval flow, checking the agents and forwarding the work item if the
agents are not there in the approver list.
Have taken up complex issues and trained fresher in the team through Knowledge
transfer sessions
Worked on demands related to approver value maintaining for product category.
Monitoring the system to avoid the no. of incidents.
IDOC monitoring and IDOC related issues.