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OpenScape Business V1, Last Changes

P31003P3010T101017618
09/2013
Siemens Enterprise Communications GmbH & Co. KG.
2013

Documentation
OpenScape Business V1
Last Changes
Description
A31003-P3010-T101-2-7618

Siemens Enterprise Communications


www.siemens-enterprise.com

Our Quality and Environmental Management


Systems are implemented according to the
requirements of the ISO9001 and ISO14001 standard
certified by an external certification company.

Copyright Siemens Enterprise


Communications GmbH & Co. KG 2013
Hofmannstr. 51, D-80200 Mnchen
Siemens Enterprise Communications GmbH & Co. KG
is a Trademark Licensee of Siemens AG
Reference No.: A31003-P3010-T101-2-7618
The information provided in this document contains
merely general descriptions or characteristics of
performance which in case of actual use do not always
apply as described or which may change as a result of
further development of the products. An obligation to
provide the respective characteristics shall only exist if
expressly agreed in the terms of contract. Availability
and technical specifications are subject to change
without notice.

Siemens Enterprise Communications


www.siemens-enterprise.com

OpenScape, OpenStage and HiPath are registered


trademarks of Siemens Enterprise
Communications GmbH & Co. KG.
All other company, brand, product and service names
are trademarks or registered trademarks of their
respective holders.

Contents

1 About this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4


2 I30848: Web Security for UC Smart / UC Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.1 Chapter 19.5.1 Web Access Filter (UC Suite) Connections to Web Server. . . . . . . . . . . . . . . . . . . . . . . . . .
2.2 Chapter 19.5.1.1 How to configure Web Access the connections to the Web Server (UC Suite) . . . . . . . . .
2.3 Chapter 19.5.1.2 How to configure the connections to the Web Server (UC Smart) . . . . . . . . . . . . . . . . . . .

5
5
5
6

3 I30948: Valid Values for Node ID from 1 to 100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


3.1 Chapter 4.7.2.3 How to Activate or Deactivate Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.2 Chapter 5.8.2.3 How to Activate or Deactivate Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3.3 Chapter 27.3.1.11 Basic Settings > Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7
7
7
8

4 I31066: Boards TS2/TS2R and TST1/TST1R not suppoerted in OpenScape Business X3W/R . . . . . . . 10
4.1 Chapter 9.1 Hardware Expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
5 I31112: Incorrect Virtual Disk Format Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.1 Chapter 2.2 Installation in a virtual environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
6 I31334: Microsoft Exchange Server 2003 not supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.1 Chapter 12.4.1 Presence Status (UC Suite) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.2 Chapter 12.4.1.1 How to Configure the Exchange Calendar Integration . . . . . . . . . . . . . . . . . . . . . . . . . . .
6.3 Chapter 12.5.1.2 How to Enable or Disable the Integrated Public Exchange Folder . . . . . . . . . . . . . . . . .
6.4 Chapter 27.4.3.7 OpenScape Business UC Suite > External Providers Config . . . . . . . . . . . . . . . . . . . . .

17
17
18
19
20

7 I31436: No UC Features with Open Numbering Scheme. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .


7.1 Chapter 20 Networking OpenScape Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.2 Chapter 20.4.2 Dial Plan in the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.3 Chapter 20.6.3 / 20.6.6 / 20.6.9 / 20.6.12 Szenario 1/2/3/4: Network-wide Features . . . . . . . . . . . . . . . . .
7.4 Chapter 2.6.14 Scenario 5: Network-wide Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7.5 Chapter 20.6.16 Scenario 7: Open Numbering in OpenScape Business X3/X5/X8 Networks . . . . . . . . . .

22
22
23
24
26
28

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

About this Document

1 About this Document


This document provides you with information on the latest changes and additions
to the administrator and user documentation for OpenScape Office V3.
Examples:

Changes due to ICTS (International Case Tracking System) tickets

Additions due to new features

This information, which was received after the cut-off date, was not available at
press time and could therefore not be considered in the current issues of the
administrator and user documentation. It will automatically be taken into account
in subsequent editions.
Display Conventions
This document uses the following display conventions to indicate changes and
additions.
Purpose

Presentation

Example

Changes / Deletions

red and crossed out

Only IP phones (system clients)


are supported for this.

Additions / Corrections

green

Only internal extensions for


which the first and last names of
the subscriber are entered in the
internal directory are supported
here.

Related Topics

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

I30848: Web Security for UC Smart / UC Suite


Chapter 19.5.1 Web Access Filter (UC Suite) Connections to Web Server

2 I30848: Web Security for UC Smart / UC Suite


Affected Documentation

Administrator Documentation

Issue

21

Reference No.

A31003-P3010-M100-21-76A9

2.1 Chapter 19.5.1 Web Access Filter (UC Suite) Connections to Web Server
The access of clients to the communication system can be restricted by web
access filters. The web access filter controls the permissions of clients such as
myPortal for Mobile/Tablet and for OpenStage XML. It defines how these clients
access the web via http or https. The connections from the clients (e. g. myPortal
for Mobile/Tablet) to the internal Web Server of the communication system can be
either encrypted (HTTPS) or unencrypted (HTTP).

NOTICE: By setting or changing the parameters of this filter, the


functionality of the communication system can be restricted
considerably (e.g., administration via LAN becomes impossible)
or otherwise unauthorized persons can be granted access to
sensitive information. With unencrypted connections to the Web
Server unauthorized persons could have access to sensitive information! For security reasons, it is strongly recommended that only
an encrypted connection (HTTPS) be used when working with
myPortal for Mobile/Tablet over the Internet.
For myPortal for OpenStage (XML) an unencrypted connection
(HTTP) is required.

2.2 Chapter 19.5.1.1 How to configure Web Access the connections to the
Web Server (UC Suite)
Prerequisites

You are logged on the WBM with the Expert profile.

Step by Step 1. In the navigation bar, click Expert Mode.


2. In the navigation tree, click Telephony > Security.
3. Navigate in the menu tree to Web Access.
4. Select the following check boxes in the Web Access window: Configure the
connections to the Web Server:

Access via HTTPS, if you want to restrict access to the secure HTTPS
protocol.

If you want to enable encrypted connections, select the check box


HTTPS.

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

I30848: Web Security for UC Smart / UC Suite


Chapter 19.5.1.2 How to configure the connections to the Web Server (UC Smart)

Access via HTTP, if you want to allow access via the HTTP protocol.

If you want to enable unencrypted connections, select the check box


HTTP.

5. If necessary, enable Save login data to device, if you want to store the login
data in the device. With it the login data are stored in the Web Browser of the
mobile phone via so-called cookies.
6. Click Save.

2.3 Chapter 19.5.1.2 How to configure the connections to the Web Server
(UC Smart)
Prerequisites

You are logged on the WBM with the Expert profile.

Step by Step 1. In the navigation bar, click Expert Mode.


2. Click in the navigation tree on Applications > UC Smart > Basic Settings.
3. Make sure that UC Smart is Active.
4. Configure the connections to the Web Server:

If you want to enable encrypted connections, select the check box


HTTPS.

If you want to enable unencrypted connections, select the check box


HTTP.

5. Click Apply, followed by OK.

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

I30948: Valid Values for Node ID from 1 to 100


Chapter 4.7.2.3 How to Activate or Deactivate Networking

3 I30948: Valid Values for Node ID from 1 to 100


Affected Documentation

Administrator Documentation

Issue

21

Reference No.

A31003-P3010-M100-21-76A9

3.1 Chapter 4.7.2.3 How to Activate or Deactivate Networking


Prerequisites

You are in the Summary window.

Step by Step 1. If the communication system is to be networked with other communication


systems:
a) Select the Network Integration check box.
b) In the Node ID field for the communication system, enter a node ID that
is unique in the internetwork (digits from 0 through 999 1 through 100 are
possible).
2. If the communication system is not to be networked with other communication
systems, leave the Network Integration check box disabled.
3. Click OK & Next.
Next steps Configure the station data.

3.2 Chapter 5.8.2.3 How to Activate or Deactivate Networking


Prerequisites

You are in the Summary window.

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

I30948: Valid Values for Node ID from 1 to 100


Chapter 27.3.1.11 Basic Settings > Gateway

Step by Step 1. If the communication system is to be networked with other communication


systems:
a) Select the Network Integration check box.
b) In the Node ID field for the communication system, enter a node ID that
is unique in the internetwork (digits from 0 through 999 1 through 100 are
possible).
2. If the communication system is not to be networked with other communication
systems, leave the Network Integration check box disabled.
3. Click OK & Next.
Next steps Configure the station data.

3.3 Chapter 27.3.1.11 Basic Settings > Gateway


Parameter Description of Tabs:

Edit Gateway Properties

Parameters

Description

General
Customer name

Freely definable name for the customer; only for informational purposes (optional)
Value range: max. 15 characters

Contract number

Freely definable string for informational purposes only (optional)


Value range: unlimited

System name

Freely definable name for the communication system. This string appears on the display
of all system telephones.
Value range: max. 24 characters

Gateway Location

Freely definable string to specify the physical location of the communication system. This
information helps a service technician to find the communication system when physical
access to the communication system is required. (optional)
Value range: unlimited

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

I30948: Valid Values for Node ID from 1 to 100


Chapter 27.3.1.11 Basic Settings > Gateway

Parameters
Contact Address

Description
Freely definable string to specify the person to be contacted if problems arise with the
communication system. (optional)
Value range: unlimited

System Country Code

Selection of the country in which the communication system is operated; changing the
system country code requires a reboot, which is carried out automatically.

Gateway IP address

Displays the IP address of the communication system, e.g., 192.168.1.2.

Gateway Subnet Mask

Displays the subnet mask of the communication system, e.g., 255.255.255.0.

International Prefix

Entry of the prefix for international calls, e.g., 00 in Germany or 011 in the U.S.

National Prefix

Entry of the prefix for national calls, e.g., 0.

Brand

Selection of the purchased product (OpenScape Business or Octopus or FX)

Gateway Location
Country code

Enter the country code prefix, e.g., 49 for Germany or 1 for the U.S.

Local area code

Enter the local area code (e.g., 89 for Munich)

PABX number

Specifies the PABX number (central number without station DID), e.g., 7007

Network Parameters
Node ID

Each node in a networked system must be assigned a unique node ID. This enables the
individual nodes in a networked system to be uniquely identified.
Value range: 0 to 100 1 to 100

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

I31066: Boards TS2/TS2R and TST1/TST1R not suppoerted in OpenScape Business X3W/R
Chapter 9.1 Hardware Expansion

4 I31066: Boards TS2/TS2R and TST1/TST1R not


suppoerted in OpenScape Business X3W/R
Affected Documentation

Installing the Hardware, Service Documentation

Issue

20

Reference No.

A31003-P3010-S100-20-7620

4.1 Chapter 9.1 Hardware Expansion


The hardware expansion details refer to the OpenScape Business X3R/X3W,
OpenScape Business X5R/X5W and OpenScape Business X8 communication
systems.
Hardware Expansion for OpenScape Business
System Box

Maximum configuration

OpenScape Business X8 system box

The following table lists the maximum number of time-division multiplex channels
that the different boards require. A distinction is made here between:

Static assignment
Time-division multiplex channels are assigned statically for trunk and tietraffic boards. This ensures that all calls can be processed.

Dynamic assignment
Time-division multiplex channels are subject to dynamic assignment in
subscriber line modules. The channels are seized with every call and
released at the end of each call. The current number of time-division multiplex
channels required is determined by the number of active stations.

Static/dynamic assignment. For boards with S0 interfaces, the way in which


the time-division multiplex channels are assigned depends on the actual use
of the individual S0 interfaces. The channels are assigned statically if the S0
interface is used for the ISDN trunk connection (ISDN trunk). The channels
are assigned dynamically if the S0 interface is used for the ISDN station
connection.

OpenScape Business X8 provides PCM highway trunk groups with 2 x 4 PCM


highways for each peripheral board slot. There are 32 time-division multiplex
channels available for each PCM highway. If all of these channels are busy, no
further call requests can be accepted. To guarantee that the communication
system operates without blocking, make sure when performing configuration that
the boards on a PCM segment do not require more than the number of timedivision multiplex channels available. For detailed information on the distribution
of the PCM highways and the boards installed in OpenScape Business X8, see
OpenScape Business V1, Service Documentation, Installing OpenScape
Business X8.

10

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

I31066: Boards TS2/TS2R and TST1/TST1R not suppoerted in OpenScape Business X3W/R
Chapter 9.1 Hardware Expansion

Regardless of which boards are installed in OpenScape Business X3R/X3W,


OpenScape Business X5R/X5W, blocking-free operation is ensured at all times.
Peripheral
board

4SLA1

Part Number

S30810-Q2925X100

Maximum
TimeUse in OpenScape
number of
division
Business
time-division multiplex
X3R X3W X5R X5W X8
multiplex
channel
channels
assignme
required
nt
4

Dynamic

Dynamic

S30810-Q2923X200
8SLA1

S30810-Q2925-X
S30810-Q2923X100

8SLAR1

S30810-K2925-Z

Dynamic

16SLA1

S30810-Q2923-X

16

Dynamic

DIU2U1

S30810-Q2216-X
(For U.S. only)

48

Static

DIUN21

S30810-Q2196-X

60

Static

DIUT2

S30810-Q2226X100

60

Static

IVMN81

S30122-H7688X200

Dynamic

IVMNL

S30122-H7688-X

24

Dynamic

IVMP4

S30122-Q7721-X

Dynamic

IVMP4R

S30122-K7721-F

Dynamic

IVMS8N

S30122-Q7379X200

Dynamic

IVMS8NR

S30122-K7379Z200

Dynamic

SLA16N1

S30810-Q2929X100

16

Dynamic

SLA24N1

S30810-Q2929-X

24

Dynamic

SLAD4

S30810-Q2956X100

Dynamic

SLAD8

S30810-Q2956X200

Dynamic

SLAD8R

S30810-K2956X300

Dynamic

SLAD16

S30810-Q2957-X

16

Dynamic

S30810-Q2193X100

642

Dynamic

SLC16N

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

X
X

X
X

X
X

X
X

X
X

X
X

X
X

11

I31066: Boards TS2/TS2R and TST1/TST1R not suppoerted in OpenScape Business X3W/R
Chapter 9.1 Hardware Expansion

Peripheral
board

12

Part Number

Maximum
TimeUse in OpenScape
number of
division
Business
time-division multiplex
X3R X3W X5R X5W X8
multiplex
channel
channels
assignme
required
nt
1282

Dynamic

S30810-Q2246-X

24

Dynamic

S30810-Q2191C100

Dynamic

SLMA241

S30810-Q2191C300

24

Dynamic

SLMAE81

S30810-Q2225X100

Dynamic

SLMAE241 S30810-Q2225X200

24

Dynamic

SLMAV8N

S30810-Q2227X300

Dynamic

SLMAV24N S30810-Q2227X400

24

Dynamic

SLMO8N

S30810-Q2168X300

163

Dynamic

SLMO24N

S30810-Q2168X400

483

Dynamic

SLMO81

S30810-Q2901X100

163

Dynamic

SLMO241

S30810-Q2901-X

483

Dynamic

SLU8N

S30817-Q922A401

16

Dynamic

SLU8NR

S30817-K922Z401

16

Dynamic

STLS21

S30817-Q924B313

dynamic/
static

STLS41

S30817-Q924A313

dynamic/
static

STLS4R1

S30817-Q924Z313

dynamic/
static

STLSX2

S30810-H2944X100

dynamic/
static

STLSX4

S30810-H2944-X

dynamic/
static

STLSX4R

S30810-K2944-Z

dynamic/
static

SLCN

S30810-Q2193X300

SLMA21
SLMA81

X
X

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

I31066: Boards TS2/TS2R and TST1/TST1R not suppoerted in OpenScape Business X3W/R
Chapter 9.1 Hardware Expansion

Peripheral
board

Part Number

Maximum
TimeUse in OpenScape
number of
division
Business
time-division multiplex
X3R X3W X5R X5W X8
multiplex
channel
channels
assignme
required
nt

STMD3

S30810-Q2217X10

16

dynamic/
static

TCAS-2

S30810-Q2945-X
(for selected
countries only)

60

Static

TCASR-2

S30810-K2945-X
(for selected
countries only)

60

Static

TLANI2

S30810-Q2953X100

Static

Static

Static

Static

S30810-K2953X182 (For Brazil


only)
TLANI4

S30810-Q2953-X
S30810-K2953X82 (For Brazil
only)

TLANI4R

S30810-K2953X200

S30810-K2953X282 (For Brazil


only)
TLANI8

S30810-Q2954X100

S30810-Q2954X101 (For international markets


only)
S30810-K2954X182 (For Brazil
only)
TM2LP1

S30810-Q2159Xxxx

Static

TMANI

S30810-Q2327-X

Static

S30810-Q2327X1 (For international markets


only)
S30810-K2327X82 (For Brazil
only)

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

13

I31066: Boards TS2/TS2R and TST1/TST1R not suppoerted in OpenScape Business X3W/R
Chapter 9.1 Hardware Expansion

Peripheral
board

Part Number

Maximum
TimeUse in OpenScape
number of
division
Business
time-division multiplex
X3R X3W X5R X5W X8
multiplex
channel
channels
assignme
required
nt

TMC161

S30810-Q2485-X

16

Static

TMCAS1

S30810-Q2938-X

30

Static

TMCAS2

S30810-Q2946-X
(for selected
countries only)

60

Static

TMDID4

S30810-Q2197-T
(for selected
countries only)

Static

TMEW2

S30810-Q2292X100

Static

TS2

S30810-Q2913X100

30

Static

TS2R

S30810-K2913Z100

30

Static

TST1

S30810-Q2919-X

24

Static

X
X

X
X

TST1R
S30810-K2919-Z
24
Static
X
X
1 This board is being discontinued and can no longer be ordered. However, it can still
be used in the communication systems of the OpenScape Business communication
platform.
2

A time-division multiplex channel is required if a call is conducted via the "home


cordless board" of a mobile telephone. If a call is conducted via a "current-location
Cordless board", additional time-division multiplex channels are necessary.

The maximum possible number of masters and slaves is taken into account.

The TMDID board only uses the first half of a PCM segment, which means that up to
64 channels are available per PCM segment for TMDID static time-division multiplex
channels. To guarantee that the communication system operates without blocking
when using the TMDID, the boards on a PCM segment must not occupy more than 64
static time-division multiplex channels. Examples for a PCM segment: 2 x TMDID + 1
x DIU2U = 64 static time-division multiplex channels = approved equipment.
1 x TMDID + 1 x TMANI + 1 x DIUT2 = 76 static time-division multiplex channels =
unapproved equipment. 1 x TMDID + 2 x SLMO2 = 8 static and 96 dynamic timedivision multiplex channels = approved equipment.

Related Topics

14

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

I31112: Incorrect Virtual Disk Format Type


Chapter 2.2 Installation in a virtual environment

5 I31112: Incorrect Virtual Disk Format Type


Affected Documentation

Linux Server, Installation Guide

Issue

Reference No.

A31003-P3010-J103-3-7631

5.1 Chapter 2.2 Installation in a virtual environment


The communication software can run in a virtual environment.
To set up a virtual environment, the virtualization software (host operating system)
must be first installed and configured on the server PC. Linux is then installed as
a guest operating system. Within the Linux operating system, the communication
software is installed last.
For licensing in a virtual environment, an Advanced Locking ID is generated and
used for the softswitch instead of the MAC address.
The following virtualization software has been released:

VMware vSphere Version 4 or 5 including the latest patches


For details on the hardware requirements of the physical server PC, refer to
the "VMware Compatibility Guide and the "VMware Management Resource
Guide" at www.vmware.com.

To determine the hardware requirements at the physical server PC, VMware


offers an online search function for certified and tested hardware under "Compatibility Guides" on their Internet homepage at:
http://www.vmware.com/resources/guides.html
The description of the installation and configuration of the virtualization software
is not part of this documentation. The installation process for Linux and the
communication software in a virtual environment is exactly the same as for a
direct installation on the server PC.
The following minimum requirements must be configured for Linux and the
communication software in the virtual environment:
Parameters

VM Settings

Guest Operating System

SLES 11 SP2 64-bit

VM HD Capacity

200 GB

Virtual Disk Mode

Default

Virtual Disk Format Type

Thin Provisioning (fixed dynamic HD


Capacity) or
Thick Provisioning (dynamic fixed HD
Capacity)

vCPUs

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

15

I31112: Incorrect Virtual Disk Format Type


Chapter 2.2 Installation in a virtual environment

Parameters

VM Settings

vCPUs Shares (High/Normal)

High

vCPU Reservation

2 GHz

vCPU Limit

Unlimited

VM Memory

2 GB

VM Memory Shares (High/Normal)

Normal

VM Memory Reservation

2 GB

VM Memory Limit

Unlimited

Number of vNICs

VMware Manual MAC Used

NO

Virtual Network Adapter Support

YES, vmxnet3 driver

VMware Tools Installation

YES

The VM (Virtual Machine) may utilize the CPU up to 70%; values above that can
result in erratic behavior.

The following VMware vSphere features are supported:

Thin Provisioning

High Availability (HA)

VMotion

Data Recovery (VDR)

DRS (Automatic VMotion)

Storage VMotion

The following VMware vSphere features are not supported:

Fault tolerance

The screen saver for the virtual environment must be disabled.

16

A31003-P3010-T101-2-7618, 09/2013
OpenScape Business V1, Last Changes, Description

I31334: Microsoft Exchange Server 2003 not supported


Chapter 12.4.1 Presence Status (UC Suite)

6 I31334: Microsoft Exchange Server 2003 not supported


Affected Documentation

Administrator Documentation

Issue

21

Reference No.

A31003-P3010-M100-21-76A9

6.1 Chapter 12.4.1 Presence Status (UC Suite)


The Presence status indicates the availability of internal subscribers (including
mobile stations) in the Favorites list, the internal directory, the virtual conference
room and via voicemail announcements. In addition, the Presence status controls
the availability of internal subscribers with status-based call forwarding, rulebased call forwarding and the personal AutoAttendant.
As a subscriber, you can change your Presence status in myPortal for Desktop
and myPortal for Outlook or via the menu controls of the voicemail box. Deactivating call forwarding at the telephone returns you to the Office presence status.
For every change in the Presence status (except for Office and CallMe), you also
define the scheduled time of your return to the Office or CallMe status.
As a subscriber, you can select the following statuses:

Office

Meeting

Sick

Break

Gone Out

Vacation

Lunch

Gone Home

Do Not Disturb
(not available for Mobility Entry or MULAP)

...
Automatic Update of Presence Status via Outlook / iCal Appointments
As a subscriber, you can automatically control your Presence status via appointments (but not for those that have been proposed or declined) by using the
specific keywords in the Subject line. You can choose between the following
calendars:

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I31334: Microsoft Exchange Server 2003 not supported


Chapter 12.4.1.1 How to Configure the Exchange Calendar Integration

Exchange calendar (on the Exchange Server)


The automatic update of the presence status via Outlook appointments
occurs independently, regardless of whether or not your PC is running. The
administrator must configure the Exchange Calendar Integration for this
function.
INFO: Appointments from a Microsoft Exchange Server 2003 that
were created with Outlook Web Access are not visible for the
system.

Outlook calendar
The automatic update of the presence status via Outlook appointments
requires myPortal for Desktop or myPortal for Outlook to have been started
on your PC.

iCal calendar (myPortal for Desktop)

You can use the following keywords:

Meeting

Sick

Break

Gone Out

Vacation

Lunch

Gone Home

The keywords depend on the language set for the user interface. The keywords
may be located anywhere in the Subject line. If the Subject line contains more
than one such keyword, only the fist takes effect. When this function is enabled,
your Presence status changes automatically at the start and end time of the
relevant appointment. The check for calendar appointments occurs at 30-second
intervals.
NOTICE: When enabling this function, please bear in mind that
any appointments with corresponding keywords in the Subject
line could lead to undesirable changes in your Presence status.
Consequently, you may nee to change the Subject line if needed.
...

6.2 Chapter 12.4.1.1 How to Configure the Exchange Calendar Integration


Prerequisites

You are logged on the WBM with the Expert profile.

Step by Step 1. In the navigation bar, click Expert Mode.


2. In the navigation tree, click on Applications > UC Suite.
3. Click Servers in the menu tree.

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Chapter 12.5.1.2 How to Enable or Disable the Integrated Public Exchange Folder

4. Click on the Exchange tab.


5. Enable the Exchange Calendar Integration check box.
6. Select one of the following options in the "Exchange Calendar Integration"
area, depending on the version of Microsoft Exchange Server being used:

For Microsoft Exchange Server 2010:


Enter the Server URL (e.g., https://<server_name>/ews/
exchange.asmx).

For Microsoft Exchange Server 2007or Microsoft Exchange Server 2003:


Enter the Server URL (e.g., https://<server_name>/exchange),
User Name and Password of the Exchange calendar.
INFO: If the integration with the <server-name> specified in the
Server URL does not work, enter the ...<IP address>
instead.

7. Enter the User Name of the Exchange Calendar in the Exchange Calendar
Integration area.
8. Enter the Password of the Exchange Calendar in the Exchange Calendar
Integration area.
9. Click Save.
INFO: Information on the usage of Microsoft Exchange Server
can be found under: http://wiki.siemens-enterprise.com.

6.3 Chapter 12.5.1.2 How to Enable or Disable the Integrated Public


Exchange Folder
Prerequisites

You are logged on the WBM with the Expert profile.

Step by Step 1. In the navigation bar, click Expert Mode.


2. In the navigation tree, click on Applications > UC Suite.
3. Click Servers in the menu tree.
4. Click on the Exchange tab.
5. Select one of the following options:

If you want to activate the integration of the public Exchange folder, select
the Enable search in public Exchange folder check box.

If you want to deactivate the integration of the public Exchange folder,


clear the Enable search in public Exchange folder check box.

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Chapter 27.4.3.7 OpenScape Business UC Suite > External Providers Config

6. If you want to activate the integration of the public Exchange folder, select one
of the following options in the "Enable search for Exchange public folder"
area, depending on the version of Microsoft Exchange Server being used:

For Microsoft Exchange Server 2010:


Enter its Server URL (e.g., https://<server_name>/ews/
exchange.asmx).

For Microsoft Exchange Server 2007 or Microsoft Exchange Server 2003:


Enter its Server URL (e.g., https://<server_name>/public).
INFO: If the integration with the <server-name> specified in the
Server URL does not work, enter the ...<IP address>...
instead.

7. If you want to activate the integration of the public Exchange folder, enter the
User Name for accessing the public Exchange folder in the "Enable
Exchange calendar integration" area.
8. If you want to deactivate the integration of the public Exchange folder, enter
the Password for accessing the public Exchange folder in the "Enable
Exchange calendar integration" area.
9. Click Save.
INFO: Information on the usage of Microsoft Exchange Server
can be found at http://wiki.siemens-enterprise.com.

6.4 Chapter 27.4.3.7 OpenScape Business UC Suite > External Providers


Config
Parameter Description of Tabs:

Contact Provider > Exchange

Parameters

Description

Add/Edit

Input of access data for the Exchange Server. In a Microsoft environment, the Active
Directory Server (ADS) or the Exchange Server also serves as the LDAP server.

Name

Name of this external offline directory.

Server address

DNS name or IP address of the Exchange server.

User Name / Password

User name and password for accessing the remote Exchange server.

Parameter Description of Tabs:

20

Contact Provider > LDAP

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Chapter 27.4.3.7 OpenScape Business UC Suite > External Providers Config

Parameters

Description

Add/Edit

Access data of the LDAP server.

Name

Name for this external offline directory

Server address

DNS name or IP address of the LDAP server.

Port

Port number of the external LDAP server

User Name / Password

User name and password for accessing the remote LDAP server.

LDAP Base Distinguished Name LDAP base distinguished name, e.g., dc=example-for-a-domain, dc=net.
Title, First Name, Last Name,
Business Ph. 1, Business Ph. 2,
Private, Mobile/Cell, Company,
Company Ph., Postal Address,
State or Region, Country, Post
Code, E-mail, Pager, Facsimile
Phone Number, XMPP ID and
City

During the configuration of an external offline directory, the administrator can adapt the
mapping of fields to the names of the used LDAP server. Deleted fields are ignored when
searching for names via phone numbers. The search always occurs with the last 4
positions of the phone number preceded by a wildcard. You can deactivate the search for
names via phone numbers for incoming calls. Enter the corresponding field name of the
LDAP server in each case.

Parameter Description of Tabs:

Contact Provider > MSSQL

Parameters

Description

Add/Edit

Access data of the Microsoft SQL Server

Name

Name for this external offline directory

Server address

DNS name or IP address of the Microsoft SQL Server

User Name / Password

User name and password for accessing the Microsoft SQL server

DB Name

Name of the database.

Parameter Description of Tabs:

Calendar Provider > Exchange

Parameters

Description

Exchange Calendar Integration

The calendar integration is used for the automatic creation of Outlook appointments
under Windows when the user is absent. If the Outlook appointments are not to be
stored in the local PST file of the user, but on the Exchange server instead, the requisite
access data must be entered here.

Enable Exchange calendar


integration

Enable the Exchange calendar integration

Server URL

Microsoft Exchange the Server 2010: e.g., https://<server_name>/ews/exchange.asmx.


Microsoft Exchange Server 2007, Microsoft Exchange Server 2003: e.g., https://<server
name>/exchange, User Name and Pof the Exchange calendar. If the integration with
<server_name> does not work, enter the < IP address>.

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I31436: No UC Features with Open Numbering Scheme


Chapter 20 Networking OpenScape Business

7 I31436: No UC Features with Open Numbering Scheme


Affected Documentation

Administrator Documentation

Issue

21

Reference No.

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7.1 Chapter 20 Networking OpenScape Business


The communication system enables the networking of OpenScape Business X3/
X5/X8, OpenScape Business S, HiPath 4000 and OpenScape Voice. In a
homogeneous network, subscribers can now use features such as the presence
status, voicemail, conferencing and much more in exactly the same way as was
originally possible with only a single OpenScape Business communication
system.
Possible Networks:

Pure voice network of OpenScape Business X3/X5/X8

OpenScape Business X3/X5/X8 network (optionally with UC Suite or UC


Smart) and OpenScape Business S (always with UC).

OpenScape Business X3/X5/X8 with HiPath 4000 (UC functionality in


OpenScape Business only under certain conditions)

OpenScape Business X3/X5/X8 with OpenScape Voice (without UC functionality in OpenScape Business)

Networking with certified third-party applications and external systems via SIP
trunks.

Supplemented with a comprehensive set of features in the area of voice


networking, medium-size companies now have access to a solution that offers a
rich portfolio of features.
Configuring an IP network is a complex task and should only be performed by
experienced service technicians.
INFO: For all UC Suite-based networking scenarios described
here, closed numbering is assumed. This means that the dial plan
of the internal station numbers must be unique.
In a UC Suite-based internetwork without unified communications, both closed and open numbering can be used.
Consequently, closed numbering should always be selected for
any newly created network (with UC functionality) to allow for
future expansion requests by the customer.
For all networking scenarios with Unified Communications features (e. g. UC
Smart or UC Suite, Application Launcher, Gate View, Open Directory Service),
closed numbering is assumed. Networking scenarios without Unified

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Chapter 20.4.2 Dial Plan in the Network

Communications features both closed and open numbering can be used. Consequently, closed numbering should always be selected for any newly created
network (with UC functionality) to allow for future expansion requests by the
customer.
INFO: Configuring an IP network is a complex task and should
only be performed by experienced service technicians.
A network of OpenScape Business with the following systems is not supported:

HiPath 3000

HiPath 5000 RSM

OpenScape Office MX

OpenScape Office LX

The migration from HiPath 3000 to OpenScape Business is described in the


"Migration" chapter.

7.2 Chapter 20.4.2 Dial Plan in the Network


The dial plan is an important prerequisite for networking. The complexity of the
internetwork configuration depends on the dial plan. OpenScape Business
generally supports open and closed numbering in an internetwork. It should be
noted, however, that the full scope of UC features can only be used only with
closed numbering.
Closed numbering
In the case of closed numbering, a station in the internetwork is uniquely identified
by the station number. Each station in the internetwork can reach another station
by directly dialing its station number.
The advantage of closed numbering is that you do not have to dial a node number
to reach another station in another networked communication system.
Table: Examples of closed numbering
Node 1
Phone Numbers

Node 2

Node 3

Node 4

100

200

300

400

101

201

301

401

102

202

302

402

103

203

303

403

104

204

304

404

Open numbering
In open numbering, a station is uniquely identified by the node number and the
station number. Users of different communication systems (nodes) in the internetwork can thus have the same station number.

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Chapter 20.6.3 / 20.6.6 / 20.6.9 / 20.6.12 Szenario 1/2/3/4: Network-wide Features

With open numbering, the station's node number must always be dialed in
addition to the phone number. Phone number ranges can be used more than once
for this, and multiple phone numbers can be used.
The following UC features are not supported with open numbering:

myPortal Smart

UC Solution UC Suite

Application Launcher

Web Services (Gate View, Web Collaboration)

Open Directory Services

The following UC features are supported locally with open numbering:

Smart VoiceMail

Company AutoAttendant (UC Smart)

Table: Examples of Open Numbering


Node 1

Node 2

Node 3

Node 4

Node number (PABX number)

95

96

97

98

Phone Numbers

100

100

100

100

101

101

101

101

102

102

102

102

103

103

103

103

104

104

104

104

INFO: In general, closed numbering should be used (because it


supports all UC features). Existing customer networks should be
adapted.

7.3 Chapter 20.6.3 / 20.6.6 / 20.6.9 / 20.6.12 Szenario 1/2/3/4: Network-wide


Features
...
myPortal for Desktop / myPortal for
Outlook (UC Suite)

Closed numbering

Open numbering

Netwide with UC functionality via


Not supported
UC Booster Server, UC Booster Card
or OpenScape Business S.
Instant Messaging

Netwide

Not supported

Voicemail

Subscribers use their local voicemail


system; there is no central voicemail
for the entire internetwork.

Not supported

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Chapter 20.6.3 / 20.6.6 / 20.6.9 / 20.6.12 Szenario 1/2/3/4: Network-wide Features

myPortal for Desktop / myPortal for


Outlook (UC Suite)

Closed numbering

Open numbering

Presence Status

Netwide

Not supported

Busy indication

Netwide

Not supported

Internal Directory / Favorites

Netwide

Not supported

External directory

Local, via import of CSV files

Not supported

Search in external directories of other nodes Not possible

Not supported

External Offline Directory (LDAP)

Not supported

via LDAP

myPortal Smart (UC Smart)

Closed numbering

Open numbering

Netwide with UC functionality via


Not supported
UC Booster Server, UC Booster Card
or OpenScape Business S.
Voicemail

Subscribers use their local voicemail


system; there is no central voicemail
for the entire internetwork.

Not supported

Presence Status

Local

Not supported

Busy indication

Local

Not supported

Internal Directory / Favorites

Local

Not supported

Company AutoAttendant (UC Suite)


Company AutoAttendant: after the
AutoAttendant answers a call, the caller must
dial the number of the station to which he or
she wants to be connected.

Closed numbering
CCV scripts allow you to dial station
numbers from the internal directory
within the internetwork.

Open numbering
Not supported

Any station number preconfigured by Not supported


Personal AutoAttendant: after the Auto
Attendant answers a call, the caller must dial a a UC subscriber is possible
single digit to be connected to his or her call
destination.

Company AutoAttendant (UC Smart)


Company AutoAttendant (UC Smart)

Closed numbering
Local, not for communication
systems with UC Suite

External applications
OpenScape Business TAPI Applications

Closed numbering

Open numbering
Local

Open numbering

See Administrator Documentation, Application Connectivity

External CSTA applications


Application Launcher
OpenScape Contact Center

See Administrator Documentation, Multimedia Contact Center.

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Chapter 2.6.14 Scenario 5: Network-wide Features

Mobility

Closed numbering

Open numbering

Desk Sharing

Within a node; network-wide with DLS Not supported

Mobility with DTMF control of the system

Local (not supported for OpenScape Business S)

myPortal for Mobile (UC Suite)

Network-wide presence status and


Not supported
directories (requires a
UC Booster Card, UC Booster Server
or OpenScape Business S for each
node)

myPortal for Mobile (UC Smart)

Local, not for UC Booster Card,


UC Booster Server and OpenScape
Business S

Other functionalities

Local Not supported

Closed numbering

Open numbering

Signaling and Payload Encryption (SPE)

Not supported for UC connections


and conferences

Not supported for conferences

DSS server

Network-wide (requires a
Not supported
UC Booster Card, UC Booster Server
or OpenScape Business S for at least
one of the nodes)

7.4 Chapter 2.6.14 Scenario 5: Network-wide Features


Maximum configuration
Maximum number of nodes
Maximum number of stations in a single communication system
Maximum number of stations in the network

depends on OpenScape Voice


depends on OpenScape Business X3/X5/X8
depends on OpenScape Voice

Administration
WBM

The Networking wizard cannot be used. OpenScape Voice


is administered per node via the OpenScape Business
expert mode.

Manager E

Not recommended

UC Suite Administration via UC Booster Server or


UC Booster Card

UC is not relevant in connection with OpenScape Voice

Mass data import via CSV files (call numbers, DID numbers,
names)

Separately for each of the nodes in the OpenScape


Business internetwork

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Chapter 2.6.14 Scenario 5: Network-wide Features

Licensing
Licensing

Each node individually; a network license is required for


each OpenScape Business node

New licensing structure

A network license is required for each OpenScape Business


node

Clients
myPortal Smart

Not relevant, because UC is not supported in this networking


scenario

myPortal for Desktop

Not relevant, because UC is not supported in this networking


scenario

myPortal for Outlook

Not relevant, because UC is not supported in this networking


scenario

myAttendant

Not relevant, because UC is not supported in this networking


scenario

myAgent

Not relevant, because UC is not supported in this networking


scenario

Company AutoAttendant (UC Suite)

Not relevant, because UC is not supported in this networking


scenario

OpenScape Business Attendant


Support

Is supported within the OpenScape Business internetwork.


Otherwise, internal call numbers are limited to 8 characters
(by the interface).

Instant Messaging

Local for each node

Voicemail

Local for each node

Presence status

Not possible

Busy indication

Local for each node

External directory

via LDAP

Central Attendant Console

Not supported

Company AutoAttendant (UC Smart)


Company AutoAttendant (UC Smart)

Local Not relevant, because UC is not supported in this


networking scenario

External applications
OpenScape Business TAPI Applications

See Administrator Documentation, Application Connectivity

External CSTA applications


Application Launcher
OpenScape Contact Center

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Not relevant, since UC is not supported in this networking


scenario.

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Chapter 20.6.16 Scenario 7: Open Numbering in OpenScape Business X3/X5/X8 Networks

Telephony
SIP Provider (ITSP)

Not supported when connected to OpenScape Business;


Internet phone calls are conducted exclusively via
OpenScape Voice

PSTN Provider

Local, or with OpenScape Business as a gateway for


OpenScape Voice

Survivability (redundancy in the event of an internetwork or


OpenScape Business S breakdown)

Not supported (since there is no OpenScape Business S in


the network)

Dial a public number in the own node

Supported

Dial a public number in a networked node

Depends on the Configuration of OpenScape Voice

Mobility
Desk Sharing

Locally, within an OpenScape Business node

Mobility with DTMF control of the system

Local

myPortal for Mobile (UC Smart)

Not supported (because UC Suite is not available) Not


relevant, because UC is not supported in this networking
scenario

myPortal for Mobile (UC Suite)

Local

Other functionalities
Signaling and Payload Encryption (SPE)

Supported

7.5 Chapter 20.6.16 Scenario 7: Open Numbering in OpenScape Business


X3/X5/X8 Networks
A internetwork with open numbering can be set up by networking two (or more)
communication systems whose numbering schemes overlap one another (i.e.,
they are not unique throughout the internetwork).

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PSTN
STN
ST
S
TN
N

OpenScape
s
Business
X3/X5/X8
8
(withoutt
UC Suite)
e)

ITSP

PSTN

ITSP

OpenScape
Business
X3/X5/X8
(without
UC Suite)
SIP-Q

Node
Number 87

Node
Number 88

100 Dials 88 100


Internal No. 100
100 Dials 87 100
DID not relevant

Internal No. 100


DID not relevant

Network Data

Network-wide voice networking via OpenScape Business

UC Suite (via UC Booster Server or UC Booster Card) is not supported. UC


features are not supported. Smart VoiceMail and Company AutoAttendant
(UC Smart) can be used locally.

Every call within a node with an internal call number

Every call to another node (without a node number, with an internal call
number)

Each node must be configured in Expert mode. The Networking wizard is


disabled once a node number for open numbering has been configured.

Local access to PSTN and ITSP from each node

No OpenScape Business S is permitted, since the integrated UC Suite of the


softswitch does not work together with open numbering

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