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Search

UniFi Service Order Confirmation(2)

TM.UniFi Support Dear Valued Customer, Congratulations and thank you for choosing
UniFi. We are now processing your order and pleased to provide more details including
information on our next course of action. Please
Apr 16
burhancheseman
To
TM.UniFi Support
Apr 17
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Hi....thank for attention

From the information given ,detail for home address need correction ...
Our true home number is B-1-3A

Please resent me infomation detail when it had adjusted....

Thank for cooperation

Sent from: Lenovo S860

"TM.UniFi Support" <DONOTREPLY@unifi.my> wrote:

Dear Valued Customer,

Congratulations and thank you for choosing UniFi. We are now processing your order
and pleased to provide more details including information on our next course of action.
Please find your Unifi subscription details as follows :

Product Name
Service Id
Online Guard Plus
burhancheseman0514@unifi.my
iShield Plus
C547013DC4D26F5F7BB6
High Speed Internet - Residential - 10 Mbps burhancheseman0514@unifi
InfoBlast
burhancheseman0514@unifi.my
HyppTV Residential
burhancheseman0514@iptv
Residential Voice
60391742619
TM WiFi
burhancheseman0514

For security reason, customer's service password can only be viewed and changed at
myUniFi portal. Customer's myUniFi account details will be delivered via SMS to
customer's mobile contact number as well as to customer's preferred e-mail after
installation. Please ensure customer's contact details are correct.
Customer contact details will be verified by customer or customer's authorized
representative with our UniFi installers during installation. Please ensure customer or
customer's authorized representative provide a copy of customer's and (or) customer's
authorized representative's NRIC during installation for our verification and record
purposes.
Appointment :
null Wednesday - 29 April 2015 | Afternoon
Please take note that morning appointment slot would be anytime between 9.30 am 1.00 pm and an afternoon appointment slot would be anytime between 2.30 pm - 7.00
pm.
Service Address:
House/Unit/Lot : B-1-4
Floor Number : 1
Building Name : PUTRA SURIA RESIDENSI
Street Type : JALAN
Street Name : JELAWAT 2

Postcode : 56000
Section : CHERAS
City : KUALA LUMPUR
State : WILAYAH PERSEKUTUAN
Your Information:
Name : BURHAN BIN CHE SEMAN
Phone Number : 01123756275
Contact Method : Mobile
Installation Contact Information:
Name : BURHAN BIN CHE SEMAN
Mobile Number : 01123756275
Office Number :
House Number :
Billing Information:
House/Unit/Lot : B-1-4
Floor Number : 1
Building Name : PUTRA SURIA RESIDENSI
Street Type : JALAN
Street Name : JELAWAT 2
Postcode : 56000
Section : CHERAS
City : KUALA LUMPUR
State : WILAYAH PERSEKUTUAN
Partner Info:
PartnerLevel3 Outlet Code: RSKL133 PartnerLevel3 Agent Code: KFAKL004
Important Notes:
For a cancelled/deferred appointment received within 24 hours of the scheduled
installation date, a fee of RM200 will be imposed.
Please take time to read the starter guide, in particular the installation process.
Certain aspects of this process will require your close attention to avoid any
inconvenience or misunderstanding.
You can also refer to the complete information and video guide about the
installation which will prepare you on what to expect on the installation day.
We wish to inform that you will be provided with standard installation cabling
(currently no charges) up to 15 meters of internal fiber:- RJ45 and RJ11. If additional
cabling length is required beyond what is provided in the standard package, extra
charges will be imposed. These extra charges will be billed in your next bill. No cash
payment is to be made.
You will have to hire TM's contractor or own contractor if you wish to choose
optional installation. Labour charges are to be paid in cash to the respective contractor.
If additional cabling length is required beyond what is provided in the standard package,
extra charges will be imposed. These extra charges will be billed in your next bill.
If customer's premises is located in high-rise building, the cust omer is required
to obtain the building management's permission prior to installation.
If the building already has internal copper cabling, the customer must terminate
the existing fixed line broadband service (if any) to install UniFi since it will utilize the
same wiring.
UniFi is a wired high speed broadband service and therefore, the most optimum
service will be obtained if there is wired connectivity.
Wireless capability is provided as an additional benefit to the service. However, it

is important to note that wireless connectivity has its limitations.

All equipment provided for the UniFi service come with a 12-month warranty.
A UniFi service installation is considered successful only if all the services
offered are fully installed and activated i.e for the Residential package, High Speed
Internet, Voice and IPTV services must be activated. Partial service activation is not
allowed.
Please ensure correct and valid email address in order to receive billing and
other notifications.
We look forward to meeting you and installing your TM UniFi service. Should you require
more information, please visit our portal at www.tm.com.my/unifi or call our TM UniFi
Center at 1 300 88 1221.
Thank you and best wishes.
TELEKOM MALAYSIA BERHAD

DearValuedCustomer,CongratulationsandthankyouforchoosingUniFi.Wearenowprocessing
yourorderandpleasedtoprovidemoredetailsincludinginformationonournextcourseofaction.P
leasefindyourUnifisubscriptiondetailsasfollows:ProductNameServiceIdOnlineGuardPlusbur
hancheseman0514@unifi.myiShieldPlusC547013DC4D26F5F7BB6HighSpeedInternetResidential10Mbpsburhancheseman0514@unifiInfoBlastburhancheseman0514@unifi.myHyppTVResi
dentialburhancheseman0514@iptvResidentialVoice60391742619TMWiFiburhancheseman
0514Forsecurityreason,customer'sservicepasswordcanonlybeviewedandchangedatmyUni
Fiportal.Customer'smyUniFiaccountdetailswillbedeliveredviaSMStocustomer'smobileconta
ctnumberaswellastocustomer'spreferredemailafterinstallation.Pleaseensurecustomer'scontactdetailsarecorrect.Customercontactde
tailswillbeverifiedbycustomerorcustomer'sauthorizedrepresentativewithourUniFiinstallers
duringinstallation.Pleaseensurecustomerorcustomer'sauthorizedrepresentativeprovideaco
pyofcustomer'sand(or)customer'sauthorizedrepresentative'sNRICduringinstallationforourv
erificationandrecordpurposes.Appointment:nullWednesday-29April2015|
AfternoonPleasetakenotethatmorningappointmentslotwouldbeanytimebetween9.30am1.00pmandanafternoonappointmentslotwouldbeanytimebetween2.30pm7.00pm.ServiceAddress:House/Unit/Lot:B-14FloorNumber:1BuildingName:PUTRASURIARESIDENSIStreetType:JALANStreetName:JELA
WAT2Postcode:56000Section:CHERASCity:KUALALUMPURState:WILAYAHPERSEKUTUANYou
rInformation:Name:BURHANBINCHESEMANPhoneNumber:01123756275ContactMethod:M
obileInstallationContactInformation:Name:BURHANBINCHESEMANMobileNumber:0112375
6275OfficeNumber:HouseNumber:BillingInformation:House/Unit/Lot:B-14FloorNumber:1BuildingName:PUTRASURIARESIDENSIStreetType:JALANStreetName:JELA
WAT2Postcode:56000Section:CHERASCity:KUALALUMPURState:WILAYAHPERSEKUTUANPar
tnerInfo:PartnerLevel3OutletCode:RSKL133PartnerLevel3AgentCode:KFAKL004ImportantN
otes:Foracancelled/deferredappointmentreceivedwithin24hoursofthescheduledinstallation
date,afeeofRM200willbeimposed.Pleasetaketimetoreadthestarterguide,inparticulartheinst
allationprocess.Certainaspectsofthisprocesswillrequireyourcloseattentiontoavoidanyincon
venienceormisunderstanding.Youcanalsorefertothecompleteinformationandvideoguideab
outtheinstallationwhichwillprepareyouonwhattoexpectontheinstallationday.Wewishtoinfor
mthatyouwillbeprovidedwithstandardinstallationcabling(currentlynocharges)upto15meter
sofinternalfiber:RJ45andRJ11.Ifadditionalcablinglengthisrequiredbeyondwhatisprovidedinthestandardpack
age,extrachargeswillbeimposed.Theseextrachargeswillbebilledinyournextbill.Nocashpaym
entistobemade.YouwillhavetohireTM'scontractororowncontractorifyouwishtochooseoption
alinstallation.Labourchargesaretobepaidincashtotherespectivecontractor.Ifadditionalcabli
nglengthisrequiredbeyondwhatisprovidedinthestandardpackage,extrachargeswillbeimpos

ed.Theseextrachargeswillbebilledinyournextbill.Ifcustomer'spremisesislocatedinhighrisebuilding,thecustomerisrequiredtoobtainthebuildingmanagement'spermissionpriortoins
tallation.Ifthebuildingalreadyhasinternalcoppercabling,thecustomermustterminatetheexis
tingfixedlinebroadbandservice(ifany)toinstallUniFisinceitwillutilizethesamewiring.UniFiisa
wiredhighspeedbroadbandserviceandtherefore,themostoptimumservicewillbeobtainedifth
ereiswiredconnectivity.Wirelesscapabilityisprovidedasanadditionalbenefittotheservice.Ho
wever,itisimportanttonotethatwirelessconnectivityhasitslimitations.Allequipmentprovided
fortheUniFiservicecomewitha12monthwarranty.AUniFiserviceinstallationisconsideredsuccessfulonlyifalltheservicesoffered
arefullyinstalledandactivatedi.efortheResidentialpackage,HighSpeedInternet,VoiceandIPT
Vservicesmustbeactivated.Partialserviceactivationisnotallowed.Pleaseensurecorrectandva
lidemailaddressinordertoreceivebillingandothernotifications.Welookforwardtomeetingyou
andinstallingyourTMUniFiservice.Shouldyourequiremoreinformation,pleasevisitourportalat
www.tm.com.my/unifiorcallourTMUniFiCenterat1300881221.Thankyouandbestwishes.TEL
EKOMMALAYSIABERHAD
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