Documente Academic
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Documente Cultură
1
Which two operating systems can be upgraded to Windows XP Home?
(Choose two.)
Windows 95
Windows 3.1
Windows 98
Windows 98 SE
Windows NT workstation
2
A customer using a Windows XP computer is complaining that a new card
reader is not working. A technician tests the card reader on a Windows 7
computer and does not detect any problems. What are two possible
solutions to the problem with the XP computer? (Choose two.)
Install additional RAM.
Modify the options in the BIOS.
Install the driver from the CD provided with the card reader.
Download and install the driver from the manufacturer of the card
reader.
Update the CMOS firmware.
3
A technician is replacing an internal hard drive used as a secondary drive
on a PC. After connecting the new hardware and powering up the
computer, an OS not found error message is displayed. What is the
most probable cause for that error message?
The power supply is faulty.
The hard drive jumper is set incorrectly.
The motherboard needs replacing to be able to support the new hard
drive.
The USB port has too many attached devices to supply adequate power.
The BIOS needs updating.
4
A technician is upgrading an older PC with a dual core CPU. When the
PC restarts, it is slower than it was before the upgrade. The Performance
tab from the Task Manager displays only one CPU graph. What is the
most probable solution to this problem?
Replace the HDD with a higher capacity hard drive.
Overclock the CPU.
Increase the amount of RAM available.
Update the BIOS firmware to support the dual core CPU.
5
A laptop that is running Windows XP displays Missing NTLDR after the
POST. What are the two most probable reasons for this problem?
(Choose two.)
Boot.ini is missing or damaged.
There is a conflict with a newly installed device.
BOOTMGR has been corrupted.
The boot order is not set correctly in the BIOS.
The index service is not indexing in the correct locations.
6
Several times during the last few days, a user has experienced the Blue
Screen of Death when plugging an external hard drive into a laptop via
USB. What is a possible solution for this problem?
Reinstall the operating system.
Upgrade the operating system.
Research the STOP error and the name of the module that produced
the error.
Research the boot error beep code to identify the source of the error.
7
A computer repeatedly locks without any error message. Which two
conditions may be the cause of the problem? (Choose two.)
The UAC has been turned off.
The user has breached the user security policy.
The computer has a virus.
The index service is not running.
The CPU needs to be upgraded.
An update has corrupted the operating system.
8
What are two possible solutions to any Windows computer restarting
continuously and never displaying the desktop? (Choose two.)
Upgrade the processor.
Upgrade the video card.
Press F8 to open the Advanced Options menu and choose Disable
Automatic Restart on System Failure.
Reset the hard drive jumpers.
Run chkdsk /F /R from the recovery console.
Access the BIOS and change the boot order options.
9
A PC is not able to connect to a wired network. Pinging the loopback
address is successful, but the gateway cannot be reached. On the
network switch all the interface lights are on, except for the interface
connected to the PC. The LED on the network card is off. What is the
most likely cause of this problem?
The network switch is faulty.