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valueplus
presents
05 Juniper
09 HP ProCurve
12 Cisco
the 15 HP Server
Q U A R T E R LY
18 Molex
A SPECIAL PUBLICATION FROM REDINGTON GULF VALUE DIVISION
HIGHLIGHTS:
Building a profitable, productive small
business practice through partner
enablement
The business value of storage
virtualisation
The Big Connect
TIME FOR
ACTION
New business opportunities
ahead mean it’s time to get
organised!
Redington is a Value Added Distributor for the following brands across the Middle East and Africa
05 15 CONTENTS
04 Ramkumar’s Blog
05 Focus: Juniper Networks
09 Focus: HP Procurve
12 Small Business: Cisco
15 Feature: HP Server
18 Feature: Molex
Distributor - Vendor -
Reseller - Is a symbiotic
relationship possible?
B
y design the relationship •This distributor is far too
between Vendor conservative and is not willing to
– Distributor – Reseller is invest in the business!!!
supposed to be a symbiotic • This distributor does not have
relationship, a perfect triangle reach!!! (Didn’t he discover this
with all the three partners working before appointing the distributor?)
smoothly with each other and • This distributor does not
adding value to each other on a understand value add !!
continuous basis, but practically
does this happen? Some common voices of concern
This is a key question that from a reseller’s perspective Ramkumar B, GM, Value Division, Redington Gulf
needs to be answered honestly. (Imagine a typical 2 tier medium
The key stake holders in the size reseller, who depends triangle to the hilt. It is important The joint business plan should
debate are people working for almost entirely on supplier credit to understand what works and, make the goals of both sides
distribution houses, channel from the distributor and backing in cases it has not worked, to possible – it has to be a WIN
representatives from vendors and of the vendor to close business): learn what has not worked so – WIN relationship. Understand
partners at large. Let’s look at • The vendor is trying to control that for the industry at large, this the compensation and reward
some common pain points from everything including our margins!!! can be some form of a pointer plans for the employees
each of their perspective. • The vendor is not transparent to avoid pitfalls in forming these involved on both sides.
and always playing between relationships to start with. Remember: at the end of the
Some pain points from a different resellers!!! day, it’s a people business!
distributor: • The distributor is not proactive!!! Following are some very Communicate every day-
• Vendor is not supportive and • The distributor is very broad lessons that I have Communication or lack of it is
does not look at things from conservative in giving credit had during my journey the SINGLE MOST IMPORTANT
our perspective • We prefer to work with all the in distribution and may reason that many relationships
• Vendor is more supportive distributors!!! (No loyalty) be useful as pointers to don’t work. Weekly, monthly and
towards another distributor! The above statements are very overcome some of the issues quarterly reviews at different
(Why would he do that? The prevalent in the industry whenever discussed above: levels are a MUST. Proactive
vendor might as well not have there is a closed door discussion. Get the expectations right communication is necessary,
you as distributor!!!) Most people in the industry are from Day 1- When forming a so always communicate as if
•This vendor does not understand aware about it, acknowledge it but relationship, be as transparent in a partnership, not as if it is
distribution - he is only looking at avoid being quoted. as possible and get the between two different parties.
sell in, with no sell out focus at all As a professional associated expectations set realistic on Call it off when joint vision
• This vendor expects us to with the distribution industry for a both sides from the start. Do not possible- Remember that
develop his market, but does not fairly long time, I have experienced not make the mistake of setting every relationship does not last
understand that we need to earn the above and have heard from either too low or too high forever. When a joint vision is
something before we invest – the colleagues within the ecosystem expectations from both sides. not possible, call it off and do
old chicken and egg story!!! experience the same. There have Learn to say NO and walk not PROCRASTINATE. Finally,
also been tremendously successful away if it does not make sense being in a relationship and not
Common complaints from a relationships between resellers/ to be in a relationship. seeing a joint vision is the worst
vendor perspective: vendors/distributors and there Understand the importance possible situation.
• This distributor is just a fulfillment are individuals who have been of joint business planning- I hope the above would help
house and does not focus on any extremely successful in building Understand the business each of us to maximize productivity
market development businesses which have used this goals of both sides clearly. with our business partners.
Enter Juniper
expanded software strategy, and true flexibility while
portfolio and delivery models reducing overall total cost of
that showcase the value of ownership (TCO).
running Junos OS as the In addition, through strong
‘brains’ behind today’s industry partnerships, Juniper is
J
uniper Networks delivers endpoints, while meeting the best networks. fostering a broad ecosystem of
innovative software, business imperatives for high Today, Juniper remains innovation across the network.
silicon and systems that performance, reliability,and uniquely positioned to Juniper has an exclusive
transform the experience absolute security. maintain industry leadership focus on providing solutions
and economics of networking On the Internet’s 40th based on core competencies that solve the toughest and
for global service providers, anniversary (October 29,2009), in architecture, silicon most complex networking
leading enterprises, and public Juniper unveiled its vision design and an open cross- problems — delivering on the
sector organizations. Its core for the next decade – a future network software platform promise of the ‘New Network’.
routers, switches, and security of networking that is open, that includes the popular
hardware and software run scaleable, simple, secure and Junos operating system, the Innovative products and
the world’s largest and most automated. Juniper now offers new Junos Space network technology
demanding global networks. an expanded portfolio and application platform and new Juniper has a unique and
From the start, Juniper saw go-to-market reach – which Junos Pulse integrated network fundamentally different way
the opportunity to help now includes software, silicon client. Juniper offers a broad of looking at the challenges
customers build and accelerate and systems for routing, product portfolio that spans of the global network. It has
business value from their IT switching and security across routing, switching, security, developed and productised some
infrastructures. Since 1996, enterprise and service provider application acceleration, of the industry’s most ground
it has helped customers markets worldwide. Juniper identity policy and control, breaking innovations across
stay ahead of the demands also revealed a new ingredient and management designed to every aspect of networking
posed by the exponential brand for its Junos Platform, give customers unmatched technology. This includes a
growth in network users and reflecting the company’s performance, greater choice, dedication to developing new
HP acquires 3Com
our next-generation data centres,
entirely on the new HP networking
solutions,” said Randy Mott, HP’s
CIO. “Based on our experience
and extensive testing of 3Com’s
H
P is to purchase been dominated by a single on a modern architecture which products, we are planning to
3Com, a leading vendor,” said Dave Donatelli, has been designed to offer better undertake a global rollout within
provider of networking GM, Enterprise Servers and performance, require less power HP as soon as possible after the
switching, routing and Networking, HP. “By acquiring and eliminate administrative completion of the acquisition.”
security solutions, at a price of 3Com, we are accelerating the complexity when compared against The acquisition is subject to
approximately US$2.7b. execution of our Converged current network offerings. Our customary closing conditions,
This combination will Infrastructure strategy and products are enterprise proven including the receipt of domestic
transform the networking bringing disruptive change and widely deployed in the world’s and foreign regulatory approvals
industry and underscore HP’s next- to the networking industry. largest banks, manufacturers, and the approval of 3Com’s
generation data centre strategy By combining HP ProCurve Internet service providers, public stockholders. The transaction is
built on the convergence of servers, offerings with 3Com’s utilities and retailers.” expected to close in the first half of
storage, networking, management, extensive set of solutions, we The acquisition of 3Com will calendar 2010.
facilities and services. will enable customers to build
The resulting business outcome a next-generation network
will help customers simplify infrastructure that supports About 3Com
the network, deploy a unique customer needs from the edge 3Com Corporation is a $1.3b global enterprise networking solutions
and innovative edge-to-core of the network to the heart of provider that sets a new price-performance standard for customers.
network fabric for the enterprise the data centre.” 3Com has three global brands – H3C, 3Com and TippingPoint
and improve IT service delivery “Our extensive product line – that offer high-performance networking and security solutions
capabilities, all delivered with and innovative technology to enterprises large and small. The H3C enterprise networking
best-in-class price-performance. together with HP’s breadth portfolio includes products that span from the data centre to
“Companies are looking for and scale will expand our the edge of the network, while TippingPoint network-based
ways to break free from the global opportunity,” said Bob intrusion prevention systems and network access control solutions
business limitations imposed by Mao, 3Com’s CEO. “3Com’s deliver in-depth, no-compromise application, infrastructure and
a networking paradigm that has networking products are based performance protection.
PRODUCT FOCUS:
that reduce the time focused on technology and increase Ethernet connection,
ProCurve’s 2520 switches
growth, HP ProCurve’s new 2520 Switch Series reduces costs expand infrastructure
capabilities and enable
and improves productivity. Simplifying setup, deployment and investment protection,
management, the 2520 series includes a robust Web interface supporting standards-based
interoperability and a truly
and four switches with 8- or 24-ports in both Fast Ethernet converged, cost-effective
network at a price that fits
(2520) and Gigabit speeds (2520G). business needs.
The 2520 switches help
reduce power consumption by
offering variable speed fans
SMALL BUSINESS:
T
he evolution of network technologies, the need translate into sales. Many features and price, without
services have continued to manage costs and the partners are sitting on addressing the bigger picture.
to drive new sales mandate to do more with opportunities, held back by The road to success in
— new network solutions less all present opportunities a lack of product and market small business is for partners
account for approximately 20% for technology sales to small knowledge. Since each customer to increase their capabilities
of annual growth, according businesses, worldwide. is unique with specific business and empower their sales
to Cisco — and offer partners However, all the potential goals, partners can get wrapped force to capture the market
big revenue. Innovative in the world doesn’t always up in conversations about opportunity. Partners must
Partner recognition
R
edington Gulf, one of the and Nigeria Partner Summit
leading IT distributors is an annual get-together
in the Middle East and and technology update that
Africa has been awarded recognises outstanding
‘Distribution Partner Of the channel partners within a
Year – West English Africa’ specific geographic territory.
and “Distributor Partner of the The 2009 annual award
Year-Emerging Africa 2009” by ceremony was held in Dakar,
networking giant Cisco Systems Senegal in Oct 2009 and was
during its 3rd annual customer well attended by Cisco channel Below from left from Cisco: Phil Wright - Director Distribution EM, Milo Schacher – VP Channels EM,
get together event. partners and distributors Bayo Sanni - RSM Channels, Emerging Africa, Shahab Meshki - GM East Africa, Pierre Clasquin - GM WCA ,
Cisco’s Emerging Africa across emerging Africa. Yvon le Roux - VP Africa Levant & the Winning Team from Redington: Ramkumar B- GM Value Business MEA
& Sayantan Dev - Business Manager Cisco
IT managers extend the business value of past and future to reduce spending and cut
back on staff, but they are
IT investments while boosting the efficiency of their IT also in the vital position of
operations. Despite tightening budgets, business and regulatory helping companies better
navigate difficult times. Savvy
requirements are driving major, unavoidable increases in investments in IT solutions
can boost business efficiency,
information creation and longterm retention. lower ongoing operating costs
IT departments, no matter what their size, can expect data and minimise future capital
expenses, all while helping
growth rates to increase anywhere from 40% to 60% (even companies better respond to
more in content-rich sectors) in the coming year. the needs of their own hard-
pressed customers.
IT departments, no matter
G
iven today’s tighter while shielding server and • Boost utilisation levels for what their size, can expect their
budgets, IT teams application administrators from installed storage assets from relative data requirements to
must look for ways to the complexities of physically under 20% to 70%, when used increase anywhere from 40%
accommodate the growth provisioning, reconfiguring and in conjunction with server to 60% (even more in content-
in information by making managing storage resources. virtualisation. rich sectors) in the coming year.
better use of installed and Storage virtualisation for • Simplify storage Thus IT teams must look for new
soon-to-be-purchased storage networked storage is a proven provisioning, capacity storage solutions that allow them
systems. They must pool diverse technology that IT organisations expansion and data protection to meet data growth requirements
storage assets and applications can quickly deploy to: across heterogeneous storage and spending constraints.
Pool diverse storage assets and applications while shielding server QUICK TAKE HOME
and application administrators from the complexities of physically IT managers at large and midsize
provisioning, reconfiguring and managing storage resources. enterprises are wrestling with
many of the same challenges
as they seek to extend the
virtualised servers (often by 60% or workgroup applications assets and applications business value of virtualisation.
to 80%) running on individual weren’t connected to SANs while shielding server and They are looking for storage and
physical servers while also because of the perceived application administrators server virtualisation solutions
increasing storage utilisation high cost of connectivity from the complexities of that improve the use of existing
rates from 20% or less (for direct as well as the perceived physically provisioning, IT assets.
attached) to more than 40% and management complexity of reconfiguring and managing Meeting these objectives,
often over 50%, reducing the SAN environments. As a result, storage resources. They need however, requires more than just
need to acquire new server and overall storage utilisation levels solutions that introduce layers identifying the right use case and
storage systems in these difficult (not just utilisation for storage of logical abstraction (storage selecting the right solution.
economic times. supporting high-end servers) virtualisation) between the IT managers also need to
• Leverage lower-cost/higher- were often less than 20%. physical ports on an array, the make wise implementation
capacity storage tiers . reducing blocks of data on specific sets of decisions that shield them from
the cost of acquiring new storage Level 2 – enhancing network disks and the volumes or files costly system reconfigurations
assets by up to 80% in certain cases. storage with storage that servers and applications and storage migrations. IT
• Improve application and virtualisation need to access. managers that acquire storage
information availability while Despite the already extensive Network-based storage products must evaluate
shrinking backup times by and growing use of SANs, the virtualisation solutions such suppliers such as HP, as well
over 80% and reducing IT staff intricacies of disk storage as the HP StorageWorks SAN as their business partners,
resources devoted to backup and system designs still pose major Virtualization Services Platform based on more than just
recovery activities. challenges for IT managers. (SVSP) make it possible for IT which company is providing
These challenges include: managers to use diverse storage the cheapest or highest-
Level 1 – transition to • Time-consuming and systems based on specific needs performing systems.
networked storage frequently difficult for performance, capacity, IT managers will judge
For the past decade, large provisioning of new storage availability and cost-effectiveness. suppliers based on how well
companies have consolidated capacity to meet growing These solutions: their complete solutions allow
storage via use of a storage needs, thereby forcing IT • Simplify storage provisioning, them to optimise the use of IT
area network (SAN) managers to expend valuable capacity expansion, and data investments now and for an
connected to critical business resources purchasing and protection across heterogeneous extended period. They also need
applications within the data deploying capacity that won’t storage systems. to look for business partners
centre. This architecture be used for six to 18 months. ! Enable seamless cross-system that leverage emerging
enabled the consolidation of • Inherent configuration data movement so that IT solutions to address specific
storage systems across mission- inefficiencies in existing managers can easily and application and business
critical high-end and midrange storage systems that reduce intelligently migrate or replicate challenges while delivering
servers. In these environments, the useful capacity available data between storage classes. faster, more consistent
storage administrators saw to support application Implementations with
utilization levels in the growth, thereby limiting IT Level 3 – virtualised IT across minimal risk of disruption to
30% to 50% range, along managers’ options for dealing servers and storage applications, processes and
with improved application with unexpected surges in Server consolidation through business operations.
visibility and integration previously unavailable. that all applications sit on.
Structured Cabling Systems
vary from small and simple,
T
he Molex product offering • MIIM, which enables seamless Molex solution, it linking just a few nodes, to
is comprised of three core advanced management of the offers features and capability linking several buildings with
groupings; physical layer (OS1). advantages to enterprises like tens of thousands of nodes.
• INSIGHT, a Physical Layer When implemented never before. This holistic view The SCS is a simple physical
deployment tool. independently each of the physical network provides link between active equipment,
• Traditional Structured element benefits a targeted for true lifecycle management and is comprised of either
Cabling solutions to link a single infrastructure need however guided by the notion that “no Copper or Optical Fibre Cable
network or networks together. when integrated into a single, project is ever complete”. or combinations of both for
COPPER POWERCAT CATEGORY 6A Consisting of cable, patch panels, patch cords and work area modules, the PowerCat copper solution offers end-to-end
CATEGORY 6 premium performance levels for structured cabling. It is used for enterprises that require high speed data transmission
CATEGORY 5E for normal business applications. PowerCat copper systems utilises the RJ-45 DataGate Plus connector technology
OPTICAL FIBRE LIGHTBAND OM1 (62.5/125�M) A total fibre solution ideal for either Backbone or To-The-Desk applications. The Molex fibre product range consists of
OM2 (50/125�M) management panels, enclosures, adaptors, patch cords, splicing equipment, field termination connectors, tool kits and
OM3 (50/125�M) testers, offering the greatest levels of performance in terms of speed, bandwidth and security. Available with a variety
OS1 (9/125�M) of connector types, such as ST, SC, MT-RJ and LC, fibre wallplates are suitable for both Singlemode and Multimode
installations and include Molex’ unique ‘shuttered’ technology protecting the user from harmful light emissions.
PRE-TERMINATED MODLINK CATEGORY 5E In many mission critical applications, such as data centres and Storage Area Networks (SANs), fast installation is often
(PLUG & PLAY) OM1 (62.5/125�M) paramount to the upkeep and with the frequency of moves, adds and changes (MACs) in such environments, again
OM2 (50/125�M) often warrants speedy access and implementation. Plug and Play solutions offer both rapid installation and guaranteed
OM3 (50/125�M) performance and reliability.
OS1 (9/125�M) Molex’ ModLink system is a cost-effective, quick and easy Plug and Play system available in either copper or fibre. The
ModLink system provides premium factory-controlled optical performance, enabling flexible system configuration and
fast, economical installation.
FREE SPACE CANOBEAM OM1 (62.5/125�M) Canobeam is a free space optics solution that provides a point-to-point wireless optical beam transmission system.
OPTICS OM2 (50/125�M) Canobeam is ideal for campus and building-to-building connectivity as either a primary or backup backbone link. Free
OM3 (50/125�M) Space Optics is ideal for use where the laying of traditional fibre cable is difficult or cost prohibitive. It can be used as a
OS1 (9/125�M)) temporary or permanent link and can be used for redundant backbone, temporary link or expansion purposes.
PDS SOLUTIONS 110 CATEGORY 6 Molex’s PDS System is ideal for use in high density environments where space is at a premium and is one of the most
(UTP) CATEGORY 5E) cost effective high-density patching systems on the market today. Independently tested and verified by ETL Semko to
ensure compliance to channel and component performance criteria according to international standards.
INDUSTRIAL POWERCAT CATEGORY 5E The Industrial Solution provides UTP (RJ45 - Enhanced Category 5) and Optical Fibre (LC - OM1, OM2, OM3 & OS1)
SOLUTIONS LIGHTBAND OM1 (62.5/125�M) performance in the harshest environments. Specifically designed for installations within hospitals, chemical refineries,
OM2 (50/125�M) manufacturing facilities, water treatment plants, transportation hubs and food and beverage facilities, Industrial Solution
OM3 (50/125�M) meets and exceeds the IP67 and NEMA 6P ratings for protection against dust, contaminants and water.
OS1 (9/125�M) Features a bayonet style latch receptacle for quick and easy connection and proper mating depth. The latching
mechanism provides one sealing surface, which protects the connector from dust, moisture, dirt, vibration, chemicals,
electromagnetic interference and temperature extremes - reducing the likelihood of product failure.
The total Industrial Solution includes copper and fibre connectors, patch cords and wallplates.
ADVANCED PHYSICAL INSIGHT An on-line deployment system for the planning and management of infrastructures and their connected assets.
LAYER DEPLOYMENT Consisting of three core modules; Project Control, Connectivity Management and MAC Management, INSIGHT increases
visibility, control, automation and collaboration for the management of any infrastructure to specified stakeholder
groups. Some core features include best practice libraries, customised work flows, multi-user permissions and
partitioning, and real-time access to information from any global location, combine to drive a powerful uniqueness.
A comprehensive solution focusing on enhancing network management at the physical layer, network security, asset
ADVANCED PHYSICAL MIIM
LAYER MANAGEMENT
management, increased productivity and visibility. In addition to MAC and work order management, the solution detects
network device connect/disconnects regardless of power or broken cables and Smart polling provides constant
information on all network devices connected to work area outlets. Compelling MIIM differentiators include true
centralised management of the channel beyond the wire closet out to remote work areas regardless of LAN topology,
guided patching impervious to human error and collection/reporting/ alarming of real time Layer 1 data, registering
minimal impact on network resources.
Making, the
“Big Connect”
Redington Gulf Value Division, one of the leading IT distributors in
the Middle East and Africa successfully concluded the “Big Connect
Conference” in conjunction with HP ProCurve.
I
Delegates having fun
T distribution partners hailing from across now gearing and readying the
powerhouse Redington the MENA region. second phase of the project
Gulf Value Division, The overall objective of which will essentially see
recently successfully this campaign according to us host sales and technical
concluded the “Big Connect Redington and HP ProCurve training sessions.”
Conference” which was is to drive the message that The company states that
hosted in conjunction with its HP ProCurve is a networking in the second phase, in order
networking vendor partner vendor of choice. to push the idea across the Boat trip to Magu island
HP ProCurve. Ramkumar B, General MENA region, Redington
The conference which Manager – Value Added Gulf Value Division will be
was held in Sri Lanka in Business, Redington Gulf organising a calendar of sales
the backdrop of the endless says: “We are glad to and technical trainings for
ultramarine expanse of the successfully conclude the channel partners.
Indian Ocean at the Heritance Big Connect Conference. HP ProCurve has in the past
Ahungalla from 23 to 27 It shows Redington’s has been investing in partner
October 2009, was attended by organisational capabilities development across the Visit to Turtle Hatchery
over 60 HP ProCurve partners, and innovative approach to MENA region and managed
distributors and end customers position the HP ProCurve to gain considerable recall
across the Middle East and brand in the minds of our amongst channel partners.
North Africa (MENA) region. target audiences. We are HP ProCurve believes that
The Big Connect program through such
has two key elements which initiatives,
include: the vendor
Folk dancers from Sri Lanka
•Bringing together key would help
decision makers from selected its partners
ProCurve partners and end- to take their
users to discuss the strategy for businesses to
HP ProCurve’s roadmap for the new heights
new fiscal year. with a broader
•Imparting sales and technical and larger
training sessions to selected impact. Delegates at Big Connect
Conference in progress