Documente Academic
Documente Profesional
Documente Cultură
www.surreycc.gov.uk
Making Surrey a better place
Contact
w
t
e
www.surreycc.gov.uk/fis
0300 200 1004
surrey.fis@surreycc.gov.uk
Keep in touch
Follow: @SurreyFIS on Twitter
Like: SurreyFIS on Facebook
Contents
05
09
13
17
21
25
29
33
37
41
45
Contents
03
49 Domestic abuse
53 Eating disorders
57 Friends
61 Health and lifestyle
65 Independence
69 Internet safety
73 Lesbian, gay, bisexual &
transgender
77 Missing
81 Parenting
85 Personal safety outside the home
89 Private fostering
93 Puberty
95 School attendance
99 Self harm
103 Sexual health and relationships
107 Smoking
111 Special educational needs
and disability
115 Stress and anxiety
119 Young carers
123 Useful contacts
Alcohol,
drugs and
substance
misuse
Alcohol, drugs
and substance misuse
05
Useful contacts
Adfam
w
www.adfam.org.uk
t
020 7553 7640
Al-Anon
w
www.al-anonuk.org.uk
t
020 7403 0888
w
t
w
t
Alcohol concern
www.alcoholconcern.org.uk
0800 917 8282
Alcoholics Anonymous (AA)
www.alcoholics-anonymous.org.uk
0845 769 7555
w
t
Families Anonymous
www.famanon.org.uk
0207 498 4680
Royal College of
Psychiatrists
w
w
t
www.rcpsych.ac.uk
Talk to Frank
www.talktofrank.com
0300 123 6600
Acknowledgments
The information on this page
is from the NHS and the
Royal College of
Psychiatrists websites.
Alcohol, drugs
and substance misuse
07
Alone
at
home
Alone at home
09
Useful contacts
Gov.uk
w
www.gov.uk
NSPCC
w
e
t
www.nspcc.org.uk
help@nspcc.org.uk
0808 800 5000
Acknowledgments
The information on this page has been taken from
the NSPCC and gov.uk websites.
Alone at home
11
Babysitting
The law does not state when young people can look after
children. However, where a babysitter is under the age of 16,
parents remain legally responsible to ensure that their child,
and the babysitter, comes to no harm. If your child is thought
to be at risk because they are not being looked after properly
you could be prosecuted.
Babysitting
13
Useful contacts
w
Advice Guide
www.adviceguide.org.uk
NSPCC
w
e
t
www.nspcc.org.uk
help@nspcc.org.uk
0808 800 5000
www.surreycc.gov.uk/fis
surrey.fis@surreycc.gov.uk
0300 200 1004
www.rospa.com/childsafety/inthehome
0121 248 2000
Acknowledgments
The information on this page has been taken from
the ROSPA, NSPCC, British Red Cross and Citizens
Advice Bureau websites.
Babysitting
15
Behaviour
at
school
Behaviour at school
17
Useful contacts
w
t
Family lives
www.familylives.org.uk
0808 800 2222
Kids Behaviour
www.kidsbehaviour.co.uk
Parent Channel TV
www.parentchannel.tv
www.surreycc.gov.uk/directory
Behaviour at school
19
Bereavement
If someone close to your family is dying or has died, you may
be worried about talking to your child about death in case you
frighten them. But children need to talk about how they are
feeling and may want to know why or how the person died
and where they are now. Some children may prefer to talk to
their friends or people outside of their immediate family.
Bereavement
21
Useful contacts
w
t
w
e
t
w
e
t
Child Bereavement UK
www.childbereavement.org.uk
0800 028 8840
Winstons Wish
www.winstonswish.org.uk
info@winstonswish.org.uk
08452 03 04 05
Acknowledgments
The information on this page has been taken from the
Cruse Bereavement Care website.
Bereavement
23
Breaking
the
law
25
Useful contacts
Advice guide
t
t
w
Surrey Police
emergency 999
non emergency 101
www.surrey.police.uk
27
Bullying
Bullying is behaviour by an individual or group, repeated
over time, that intentionally hurts another individual or
group, physically or emotionally.
Department for Education, advice to schools 1 Dec 2011
www.education.gov.uk
Bullying
29
Useful contacts
w
Anti-Bullying Alliance
www.anti-bullyingalliance.org.uk
Beatbullying
www.beatbullying.org
Bullying UK
www.bullying.co.uk
ChildLine
w
t
www.childline.org.uk
0800 1111
Kidscape
w
t
www.kidscape.org.uk
08451 205 204
Bullying
31
Child
abuse
Child abuse includes more than sexual and
pornographic activity, it also includes violence,
neglect and psychological or emotional abuse.
Child abuse
33
Useful contacts
NSPCC
w
e
t
w
e
t
www.nspcc.org.uk
help@nspcc.org.uk
0808 800 5000
www.surreycc.gov.uk/safeguarding
0300 200 1006
lucyfaithfull.org
Child abuse
35
Child
employment
Until children reach the compulsory school leaving age, they can
only work a certain number of hours per week and only do certain
jobs. Your child cannot work at all until the age of 13, unless they
take part in paid sport, television, theatre or modelling.
Child employment
37
Useful contacts
www.surreycc.gov.uk/childemployment
childemployment@surreycc.gov.uk
01483 517838
e
t
Child employment
39
Depression
Most people, children as well as adults, feel low
occasionally. Feeling sad is a normal reaction to
experiences that are stressful or upsetting. When these
feelings go on and on, or dominate and interfere with
your whole life, it can become depression.
Depression
41
Useful contacts
ChildLine
w
t
w
t
www.childline.org.uk
0800 1111
First Steps
www.firststeps-surrey.nhs.uk
0808 801 0325
NHS Choices
www.nhs.uk
Royal College of
Psychiatrists
w
www.rcpsych.ac.uk
www.surrey-camhs.org.uk
The Samaritans
www.samaritans.org
jo@samaritans.org
08457 90 90 90
e
t
w
t
Young Minds
www.youngminds.org.uk
0808 802 5544
Depression is an illness
which is less common
in children under 12
years old, but increases
after that, affecting 1 in
every 20 teenagers.
Depression
It can be very hard for your child to put their feelings into
words, but it is important that they let someone know
how they are feeling.
Encourage them to talk to someone they can trust, and
who they feel understands.
Help them to keep as active and occupied as possible
and allow time for fun and leisure activities.
43
Divorce
and
separation
Separation or divorce is a worrying time for
children, they may blame themselves for what
is happening or become very angry with one
or both of you.
Divorce
and separation
45
Useful contacts
Cafcass
w
www.cafcass.gov.uk
ChildLine
w
t
www.childline.org.uk
0800 1111
Gov.uk
w
www.gov.uk
Relate
w
www.relate.org.uk
Young Minds
w
t
www.youngminds.org.uk
0808 802 5544
Divorce
and separation
47
Domestic
abuse
One in four women and one in six men will be a victim
of domestic violence at some point in their lives.
(www.womensaid.org.uk and www.mankind.org.uk)
Domestic abuse
49
Useful contacts
w
t
Broken Rainbow UK
www.broken-rainbow.org.uk
0300 999 5428
ChildLine
w
t
www.childline.org.uk
0800 1111
ManKind
w
w
t
www.mankind.org.uk
www.nationaldomesticviolencehelpline.org.uk
0808 200 0247
Respect
w
t
www.respect.uk.net
0808 802 4040
The Hideout
www.thehideout.org.uk
Womens Aid
www.womensaid.org.uk
Domestic abuse
51
Eating
disorders
We all have different eating habits. A large number
of these allow us to stay healthy but there are some,
which are driven by an intense fear of becoming fat,
which damage our health.
Eating disorders
53
Useful contacts
B-eat
w
t
t
www.b-eat.co.uk
Youthline 0845 634 7650
Helpline 0845 634 1414
ChildLine
w
t
www.childline.org.uk
0800 1111
NHS Choices
www.nhs.uk
Royal College of
Psychiatrists
w
www.rcpsych.ac.uk
www.surrey-camhs.org.uk
The Samaritans
www.samaritans.org
jo@samaritans.org
08457 909090
e
t
w
t
Young Minds
www.youngminds.org.uk
0808 802 55 44
Acknowledgements
The information on this page is from health
professionals in Surrey Child and Adolescent Mental
Health Services (CAMHS) and the Royal College of
Psychiatrists website.
Eating disorders
55
Friends
While some children have a large circle of friends, others are
happy to be on their own. Many children form close, long lasting
relationships because of shared interests but some have difficulty in
making friends and this can cause anxiety.
Friends
57
Useful contacts
w
t
Family Helpline
www.familyline.org.uk
0808 800 5678
Friends
59
Health
and
lifestyle
Its never too early or too late to establish a
healthy lifestyle. By making simple changes
in your familys eating habits and activities
you will soon see positive results.
61
Useful contacts
w
Eating well
When it comes to a healthy diet,
balance is the key to getting it right.
This means eating a wide variety of
foods in the right proportions, and
consuming the right amount of food
and drink to achieve and maintain a
healthy body weight.
63
Independence
Even when your child is young you can start to prepare them for life as an adult.
Independence
65
Useful contacts
w
Advice guide
www.adviceguide.org.uk
Gov.uk
w
w
t
www.gov.uk
National Debtline
www.nationaldebtline.co.uk
0808 808 4000
Shelter
w
t
www.shelter.org.uk
0808 800 4444
Independence
67
Internet
safety
As most children use computers from an early age both at
home and at school, their knowledge and understanding
of how new technology works is sometimes better than
their parents. And while children can be good at picking
up how to use technology, they dont always have the
experience to deal with issues that come up online.
Internet safety
69
Useful contacts
ChildLine
w
t
www.childline.org.uk
0800 1111
Parents Protect
www.parentsprotect.co.uk
Think U Know
www.thinkyouknow.co.uk
Internet safety
71
Lesbian, Gay,
Bisexual and
Transsexual or
Transgender
(LGBT)
LGBT
73
Useful contacts
w
FFLAG
w
www.fflag.org.uk
Outcrowd
w
t
f
www.outlinesurrey.org
Surrey Police
Follow Laglo on Twitter - @SurreyBeatLGBT
www.facebook.com/SurreyPoliceLGBT
It can be very difficult for family and parents, particularly if you are not
expecting to hear that your child might be LGBT, but there are organisations
that can help you understand and support them. (See useful contacts).
Discrimination
Many people worry that organisations and employers will discriminate
against them because of their sexual orientation, its therefore important to
remember that the Equality Act 2010 exists to protect people who are LGBT
from such discrimination. Discrimination against a person because of their
sexual orientation is no different from discriminating against people because
of their disability, sex, age or hair colour, theyre all a form of bullying.
Surrey Police have a team of LAGLOs (Lesbian and Gay Liaison Officers)
that are trained to provide advice and support for anyone facing difficulty,
including people that are Bisexual, Transsexual or Transgender.
Acknowledgements
This information has been supplied by the Surrey Police.
Sexual Orientation
75
Missing
Three quarters of the children who
go missing each year have run away
from home.
Missing
77
Useful contacts
w
Missing Kids
uk.missingkids.com
Missing People
www.runawayhelpline.org.uk
NSPCC
w
e
t
t
t
w
www.nspcc.org.uk
help@nspcc.org.uk
0808 800 5000
Surrey Police
emergency 999
non emergency 101
www.surrey.police.uk
www.childrenssociety.org.uk
Where you can go for help if your child has run away
If you need advice because you are the parent or friend
of a young person who has run away, call the NSPCC
Helpline (see useful contacts). Trained counsellors
are available to offer support to parents and carers of
runaways. If you are still in contact with the young person,
the NSPCC can put them in touch with local social services
who should be able to offer help, including finding a place
for them to stay. They will also ask the police to help in
trying to make sure the young person is safe. The NSPCC
Helpline is open 24 hours every day and calls are free,
unless calling from a mobile phone.
How to react when your child returns home
Whatever the reason was that your child went missing, your
first reaction will be huge relief. This can quickly turn to
distress and anger. However difficult it may be, try:
not to react to your child while you are feeling like this
to wait until you are calm before deciding what actions
you should take
to remember that your child will also be feeling strong
and bewildering emotions
to keep in mind, that how you treat them will
significantly affect their recovery from what was a
distressing experience for them.
Missing
79
Parenting
Children need positive discipline to keep them safe, raise their
self-esteem, help them to build self-control and self-discipline, behave
appropriately, fit into society and to get on with other people.
Parenting
81
Useful contacts
w
t
Family lives
www.familylives.org.uk
0808 800 2222
NSPCC
w
e
t
www.nspcc.org.uk
help@nspcc.org.uk
0808 800 5000
Parenting
83
Personal
safety
outside
the home
The more prepared your child is before going out on their own,
the safer theyll be. Its important that children are not given
the message that they should only avoid strangers, as this may
give them the impression that everyone else, no matter how
vaguely they know them, is safe.
Personal
safety outside the home
85
Useful contacts
t
Surrey Police
emergency 999
non emergency 101
Search for personal safety
on the Surrey Police website.
w
www.surrey.police.uk
t
www.rospa.com
Personal
safety outside the home
87
Private
fostering
A private fostering situation is when a child or young person
under the age of 16 (or under 18 if they are disabled), is cared for
and provided with accommodation for 28 days or more, in one
year, by an adult who does not have parental responsibility or who
is not a close relative.
Private fostering
89
Useful contacts
www.privatefostering.org.uk
w
t
www.surreycc.gov.uk/fostering
0300 200 1006
Private fostering is
different from public
fostering as the
arrangement is normally
organised between the
parent and carer. Public
fostering would involve
children who are in Surrey
County Councils care.
Private fostering
91
Puberty
Puberty is a process of physical and emotional changes,
triggered by hormones, when a child becomes an adult. It
usually happens between ages 8 and 14 (average age 11)
for girls and ages 9 to 14 (average age 12) for boys.
Puberty
93
The changes brought about by
puberty can lead children to feel
anxious and worried about how
they look and sound. It could be
because theyre not experiencing
the same changes as their friends
at the same time.
What you can do to help
Talking about puberty with your child can be
embarrassing so find out the facts about puberty. At
least then youll feel more confident when it crops up.
Pick up information leaflets from your childs school, GP
or visit the NHS Choices website.
Your child can get information written for and about
them on the NHS Choices website, or see what books
are available from Surrey Libraries.
Try to adapt your routine and your relationship with
them to take account of inevitable changes such as
needing more sleep or privacy.
Useful contacts
w
NHS Choices
www.nhs.uk/conditions/puberty
School
attendance
There are a number of reasons children may have poor
attendance at school and these include poor health,
reluctance to go, truanting or parental neglect.
School attendance
95
Useful contacts
Beatbullying
w
www.beatbullying.org
ChildLine
w
t
www.childline.org.uk
0800 1111
Surrey Schools
www.surreycc.gov.uk/schools
School attendance
97
Self
harm
Self harm
99
Useful contacts
ChildLine
w
t
www.childline.org.uk
0800 1111
First Steps
www.firststeps-surrey.nhs.uk
0808 801 0325
www.nshn.co.uk
NHS Choices
www.nhs.uk
www.surrey-camhs.org.uk
The Samaritans
www.samaritans.org
jo@samaritans.org
08457 909090
e
t
w
t
Young Minds
www.youngminds.org.uk
0808 802 5544
Self harm
Acknowledgements
The information on this page is from health professionals in
Surrey Child and Adolescent Mental Health Services
(CAMHS) and the Royal College of Psychiatrists website.
101
Sexual
health and
relationships
Its important to talk about sex with your child. Although
tricky, these conversations will help them to make safe
decisions and feel confident enough to talk about sex,
relationships and contraception.
Sexual
health and relationships
103
Useful contacts
w
Family lives
familylives.org.uk/advice/got-a-teenager/sex
NHS Direct
www.nhsdirect.nhs.uk
Pregnancy
It can be a huge shock to find out that
your teenage daughter is pregnant, or your
son is about to become a dad. You may feel
angry but this is a time when they need your
support the most and its important for your
child to feel that they can confide in someone.
Sexual
health and relationships
Sexually Transmitted
Infections (STIs)
Sexually transmitted infections (STIs)
are diseases passed on from one
person to another through unprotected
sex (sex without a condom) or
sometimes through genital contact.
105
Smoking
Buying tobacco and cigarettes is illegal under the age of 18 years, yet more
than 15% of 15 year olds in England are known to be regular smokers.
Smoking
107
Useful contacts
w
Cancer Research
www.cancerresearchuk.org
Quit
w
www.quit.org.uk
Smokefree
w
www.smokefree.nhs.uk
Smoking
109
Special
educational
needs and
disability
If you think that you need some expert advice about your childs
development, talk to your childs teacher and your GP. They might refer
you for an assessment by Surrey County Councils Childrens Social Care
Service. Once your childs needs have been assessed, Childrens Social Care
have a duty to meet the assessed needs if certain conditions are met.
Special educational
needs and disability
111
Useful contacts
w
e
t
Contact a family
www.cafamily.org.uk
helpline@cafamily.org.uk
0808 808 3555
Gov.uk
w
w
t
www.gov.uk
Education
Many disabled children have special educational needs (SEN) and some
parents feel that the local school is the best place for their child. However,
there are other options including special schools and home education. To
find out more, contact Surrey Parent Partnership (see useful contacts).
The Department for Education SEN Code of Practice, sets out how schools
should identify and assess childrens special educational needs. Most
children will have their needs met at school action or school action plus,
which are school-based stages of the Code of Practice. At this stage
children will have an Individual Education Plan (IEP) which sets out learning
targets and monitors their progress.
Specialist or significant additional help may be identified through a
statutory assessment, which is also part of the Code of Practice. This
is when all information and advice gathered about your child, will be
considered to decide if they need a statement of special educational needs.
Special educational
needs and disability
Becoming an adult
If your child has a statement of special educational needs,
their school will hold a transition review in year 9, when
they reach 14 years old. This review will look at your childs
needs for training and employment after they turn 16 and
will include a transition plan. For more information see
useful contacts.
113
Stress
and
anxiety
Children and young people have all sorts of strong feelings
about what is happening to them. Its natural for them to feel
fearful or worried from time to time. However, some develop
phobias or severe anxiety, which causes a lot of distress and
can seriously affect the way they lead their lives.
115
Useful contacts
ChildLine
w
t
w
t
www.childline.org.uk
0800 1111
First Steps
www.firststeps-surrey.nhs.uk
0808 801 0325
NHS Choices
www.nhs.uk
www.surrey-camhs.org.uk
The Samaritans
www.samaritans.org
jo@samaritans.org
08457 90 90 90
e
t
w
t
Young Minds
www.youngminds.org.uk
0808 802 5544
Some children and young people feel anxious most of the time
for no apparent reason. It may be part of their temperament,
or it may be part of a pattern of behaviour that is shared with
other members of their family.
Signs to look out for
Although the following signs dont necessarily
mean that your child isnt coping, if they arent
you may notice that they:
seem fearful or panicky
complain of being breathless, sweaty, or having
butterflies or pains in their chest or stomach
are tense, fidgety, and constantly need
the toilet
are afraid of going to school
find it difficult to concentrate
lack confidence with other people.
117
Acknowledgements
The information on this page is
from health professionals in
Surrey Child and Adolescent
Mental Health Services (CAMHS)
and the Royal College of
Psychiatrists website.
Young
carers
Young carers are children under 18 who
care or intend to care, assist or support
another family member.
Young carers
119
Useful contacts
w
w
e
t
NHS Choices
www.nhs.uk/carersdirect
Young Carers
www.youngcarers.net
Young carers carry out, often on a regular basis, significant or substantial caring tasks and
take on a level of responsibility, which would usually be associated with an adult. The person
receiving care is often a parent but can be a sibling, grandparent or other relative who is
disabled, has some chronic illness, mental health problem or other condition connected with
a need for care, support or supervision.
What you can do to make their life easier
It is important that young carers get the right support to make sure that their caring role
doesnt have a negative impact on their well being and life chances. So if you feel that your
child, or a child you know, is affected, let your GP or social worker know.
Young carers
121
Useful
contacts
Adfam
www.adfam.org.uk
020 7553 7640
www.alcoholics-anonymous.org.uk
0845 769 7555
www.redcross.org.uk
Advice guide
Anti-Bullying Alliance
www.adviceguide.org.uk
www.anti-bullyingalliance.org.uk
www.broken-rainbow.org.uk
0300 999 5428
Broken Rainbow UK
Bullying UK
Al-Anon
www.al-anonuk.org.uk
020 7403 0888
Beatbullying
Alcohol concern
B-eat
Cafcass
www.alcoholconcern.org.uk
0800 917 8282
www.b-eat.co.uk
Youthline 0845 634 7650
Helpline 0845 634 1414
www.cafcass.gov.uk
www.bullying.co.uk
www.beatbullying.org
Cancer Research
www.cancerresearchuk.org
Useful contacts
123
www.surrey.police.uk
www.carersnet.org.uk/localsupport/
carermap.html
www.adviceguide.org.uk
Carers UK
www.cafamily.org.uk
helpline@cafamily.org.uk
0808 808 3555
www.carersuk.org
Child Bereavement UK
www.childbereavement.org.uk
0800 028 8840
ChildLine
www.childline.org.uk
0800 1111
Contact a family
Useful contacts
Department for Education
Gov.uk
National Debtline
www.education.gov.uk
www.gov.uk
www.nationaldebtline.co.uk
0808 808 4000
Kids Behaviour
National Domestic
Violence Helpline
www.equalityhumanrights.com
Kidscape
Families Anonymous
www.kidscape.org.uk
08451 205 204
www.famanon.org.uk
0207 498 4680
ManKind
Family Helpline
www.mankind.org.uk
www.familyline.org.uk
0808 800 5678
www.nhs.uk
www.mensadviceline.org.uk
0808 801 0327
NHS Direct
www.nhsdirect.nhs.uk
www.familylives.org.uk
0808 800 2222
Missing Kids
uk.missingkids.com
www.nhs.uk/livewell
Missing People
NSPCC
Family lives
www.sfms.org.uk
First Steps
www.firststeps-surrey.nhs.uk
0808 801 0325
FFLAG
www.fflag.org.uk
www.kidsbehaviour.co.uk
www.runawayhelpline.org.uk
www.nationaldomestic
violencehelpline.org.uk
0808 200 0247
NHS Choices
www.nspcc.org.uk
help@nspcc.org.uk
0808 800 5000
Outcrowd
Relate
www.outlinesurrey.org
www.relate.org.uk
Respect
Parent Channel TV
www.parentchannel.tv
www.respect.uk.net
0808 802 4040
ParentlinePlus
www.parentplus.co.uk
0808 800 2222
www.rcpsych.ac.uk
Parents Protect
www.parentsprotect.co.uk
Quit
www.quit.org.uk
0800 00 22 00
125
Useful contacts
Shelter
www.shelter.org.uk
0808 800 4444
www.surreycc.gov.uk/socialcare
0300 200 1006
Smokefree
www.surreycc.gov.uk/safeguarding
0300 200 1006
www.smokefree.nhs.uk
0800 022 4 332
www.gocheckyourself.com
www.surrey-youngcarers.org.uk
syc@actionforcarers.org.uk
01483 568 269
Surrey Family
Information Service (FIS)
www.surreycc.gov.uk/fis
surrey.fis@surreycc.gov.uk
0300 200 1004
www.surreycc.gov.uk/
youthjusticeservice
www.suzylamplugh.org/tips
www.privatefostering.org.uk
Surrey Child
Employment Team
www.surreycc.gov.uk/
childemployment
childemployment@surreycc.gov.uk
01483 517838
www.surreyparentpartnership.org.uk
Surrey Police
emergency 999
non emergency 101
www.surrey.police.uk
Surrey Safeguarding
Children Board
Talk to Frank
Winstons Wish
www.talktofrank.com
03001 23 66 00
www.winstonswish.org.uk
info@winstonswish.org.uk
08452 03 04 05
Womens Aid
The Hideout
www.womensaid.org.uk
www.thehideout.org.uk
Young Carers
lucyfaithfull.org
www.youngcarers.net
Young Minds
www.rospa.com
0121 248 2000
The Samaritans
www.samaritans.org
jo@samaritans.org
08457 909090
Think U Know
www.thinkyouknow.co.uk
www.youngminds.org.uk
0808 802 5544
Internet safety
Lesbian, gay, bisexual
and transgender
Missing
Parenting
Personal safety outside the home
Private fostering
Puberty
School attendance
Self harm
Sexual health and relationships
Smoking
Special educational needs
and disability
Stress and anxiety
Young carers