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Online Accreditation Process

Step

Applicant Action

Agency Action

1.Online
For New Applicants, For Renewal, log-on
Registration
log-on to
to
http://accreditationon http://accreditationon
line.tourism.gov.ph
line.tourism.gov.ph
Indicate the type of
Update profile details
entity applied for by Proceed to Step 3
answering the 3
registration
questions
Fill-out registration
form and submit.
2.Verification Once registration is approved, a verification e- Approve/reject registration
mail will be sent to you. Click on the link. You
will receive another e-mail which contains
further instructions and your new password.
Log-in to the site using that new password.
3.Initial
Payment

4.Uploading
Documents

Go to Payments Tab.
Generate the Order of Payment and print at
least 2 copies.
Bring the Order of Payment to the DOT
Cashier and pay the amount due.
Log-in to the system and input payment
details. Fill-out details in all available tabs
(Main Profile, Employee List, Vehicles, etc)
and upload Required Documents.
Submit For Application Processing

Person
Responsible
Applicant

Office

Duration

DOT Officer
(Evaluator)

DOT Accreditation
Office

1 min

Receive Initial Payment

DOT Cashier

DOT Cashiers Office

10 min

Payment Verification
Inspection of Entity
Evaluation of Documents
Endorse for Approval

Inspection
Chief
Inspector
Payment
verifier
Evaluator
Division Chief
Director

DOT Accreditation
Office

7 days

5.Issuance
Submit copy of Notarized Application Form to
DOT
of
Accreditatio Make Final Payments
n Certificate Secure Accreditation Certificate, sticker, IDs
(if any)

Receive full payment


Release Accreditation
Certificate, sticker and IDs

Undersecretary
DOT Cashier
DOT Cashiers Office
DOT Accreditation
Releasing
Office
Officer

15 min

Procedures in Filing a Complaint against DOT-Accredited Entities


Step
1.

Complainant Action
Send to Room 206 or email complaint with the
following:

Agency Action

Person Responsible
Accreditation Officer

Duration

Assign to concerned section

OIC-AD

Within 1 day

Assign to concerned staf

Evaluation Chief

3 mins

Investigate and prepare


report/action

AD Staf/OIC-AD/OTS
Director

7 days for simple


complaints

Receive complaint letter and


forward to OIC-AD for
assignment

2 mins

Name of entity being complained of with


complete address
Details of complaint
Name and signature of complainant with
complete address, telephone/cellphone
number, e-mail
2.

Wait for a copy of action taken.

10 days for complex


complaints

For Feedbacks and Suggestions, you may send an email to accreditation@tourism.gov.ph; Send your letter to Room
206, Accreditation Division, DOT bldg., T.M. Kalaw St., Ermita, Manila; or fax it to 526-7659.
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