SAP – SFDC Integration

Building and Delivering Fast, Robust Solutions

Bill Ross
Sr. Sales Engineer

512.231.6000 - 512.231.6010 fax - www.pervasive.com

Agenda

• Pervasive SAP Adapter

• Pervasive SAP-SFDC templates(s)

• Customer Successes

• Pervasive Data Integrator Universal

• Questions

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 Integration Challenges

How can I exchange information between Salesforce.com and SAP?

What information should I exchange?

How do I include a hosted application like Salesforce.com in process

automation?

How quickly can I leverage the rich Sforce Web Services API?

Do I need to learn the complex SAP API’s?

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Terms and Acronyms

SAP -
Systems, Applications, and Products (in data processing)
BAPI –
Business Application Programming Interface
JCo –
Java Connector
ABAP –
Advanced Business Application Programming
R/3 –
Real-time / Three-tiered Architecture
ECC
ERP Central Components

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Terms and Acronyms

NetWeaver -
SAP’s SOA stack
XI –
eXchange Infrastructure
WSDL –
Web Service Definition Language
SOAP –
Simple Object Access Protocol
Components -
Pre-defined Service

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SAP Integration Points
Salesforce Integration Points
SFDC – SAP Integration
 Customer Success Cases

512.231.6000 - 512.231.6010 fax - www.pervasive.com

Order data synchronized between SAP and
Salesforce.com

 Fast results – 30 days from discovery to completion

 Reliability – No lost data and no lost time

Customer: Oxford University Press, part of the prestigious University of Oxford, is

the world's largest university press. It publishes more than 4,500 new books a year,
has a presence in over fifty countries, and employs some 4,800 people worldwide.
From scholarly works to bibles, college textbooks to children's books, the Press
covers a full range of titles.
Challenge: Oxford University Press needed to integrate its SAP records into
Salesforce.com rapidly with high reliability.
Solution: With Pervasive® Business Integrator™ Pro, bi-directional order
integration and uni-directional product integration inbound to Salesforce.com from
SAP was quickly and accurately achieved. In fact, the project moved from
discovery to completion in just 30 days. The bottom line: there were no issues with
lost data or time.
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 Pervasive Delivers Fast
Integration around SAP -
SFDC

512.231.6000 - 512.231.6010 fax - www.pervasive.com

ERP Integration – by the numbers
Customer Source/ Process Implementation
Destination time

Checkpoint Softw are SAP and Siebel Accounts partners, users from Siebel. 5 days (rem ote
Orders from SAP. im plem entation
Oxford University SAP Orders – bidirectional. Product info from 2 w eeks
Press SAP.
Zim m er Orthopedic SAP Account sync – SAP m aster. Revenue from 10 days' effort during
SAP to SFDC. longer rollout
SunTrust Mulitple CRM's, Large scale m igration -1-Million Custom er 1 m onth
m ultiple locations records
Paym ent Processing Multiple sources, Transferring data betw een m ultiple data 1 day
including SFDC w arehouses and applications
MTS SAP SAP integration, Back-up Salesforce data 2 w eeks (rem ote
im plem entation)
Honeyw ell AS400 database Migrate m ultiple DB's 5 days
Honeyw ell SAP SAP-Salesforce –Oracle Data w arehouse 2 w eeks
synchronization
ADC SAP SAP task, ticketing Pricing synchronization 4 w eeks
Telecom m unications
Siem ens SFDC, Siebel, Access, CDI project - sync custom er data betw een 2 w eeks
Com m unications custom files, Oracle m ultiple apps
British Standards SAP Find m atching leads or existing Accounts in 1 w eek
Institute SAP and generate them in SFDC if required.

IFG Group PLC Lotus Notes Dow nloading, decoding and archiving 3 w eeks
attachm ents from Salesforce.com into
Adest system
 Product Architecture

512.231.6000 - 512.231.6010 fax - www.pervasive.com

Comprehensive Product Architecture
Integration Services and Enterprise
Application
Enterprise
Integration Manager
Integration Adapters
Application
Services Adapter

• Manages execution for multiple Integration Projects

• JCA, MDB, EJB, SOAP, and Web Services
• Scheduling
• Reporting
• Web enabled
 Demonstration

SAP - Salesforce

512.231.6000 - 512.231.6010 fax - www.pervasive.com

Pervasive Professional Services
Product Training for Integration Specialists
 Instructor-led, hands-on sessions using real world scenarios to rapidly enable customers to
adopt and deploy Pervasive’s Integration software
• Monthly training at Pervasive’s training center
• Webinars and Webcasts
• Pervasive Integration Technician Certification Program

Fast Track Training and Implementation

 Dramatically shorten the learning curve, reduce project lead times, and ensure a much
faster return on your Pervasive investment with on-site training
• Accelerate deployment and speed ROI
• Quickly develop integrations to fit your needs
• Minimize your overall integration costs
• Choose the training and service offerings you need
• Leverage Pervasive experience and expertise

Consulting Services
 Initial benchmarking/proof-of-concept, rapid client-oriented implementation and
deployment, and long-term consulting that allows your business to recognize value
immediately