Oracle Retail Merchandise Operations

Management

le Retail
sTalk

RETAIL

SUITE INCLUDES:
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Oracle Retail
Merchandising
System
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Oracle Retail Price
Management
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Oracle Retail
Sales Audit
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Oracle Retail Trade
Management
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Oracle Retail Invoice
Matching

RELATED
PRODUCTS:
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Oracle Retail
Allocations
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Oracle Retail
Analytics
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Oracle Retail
Workspace

Retailers in all segments and of all sizes suffer a common problem: restricted
growth at the hands of antiquated or unconnected systems that dont facilitate
visibility, promote efciency, or enable change across their retail business. This has
proven a difcult challenge for retailers to address, and the effects are often as
painfully obvious to consumers as they are frustrating for the retailer. Inconsistent
pricing between channels, a lack of cross-channel inventory visibility, or simply the
inability to open operations quickly in a new country are just a few examples.
The solution is theoretically simple: unify product,
price and inventory management, while provid
ing one source of transaction information across the
business. This facilitates not only the delivery of a
consistent brand experience, but provides the basis
for seamless supply chain execution across channels,
brands and countries. The alignment of new tech
nologies with progressive business processes enables
true competitive differentiation and the ability to
drive growth.
Creating Your Experience Platform
Our perspective is that all operations should be
aligned and all redundant silos of information elimi
nated to achieve a thoroughly connected experience
for business users and customers alike. In order to
do that, you need to:
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Connect interactions by creating a unified experi
ence across the store, web, mobile, and call center
channels.
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Gain actionable insight to make smarter
decisions across your business.
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Optimize operations to automate end to end
processes, take advantage of economies of scale,
and align the business around strategic customercentric KPIs.
It takes all three working in unison to create a new
experience; focusing on just the connected customer
experience will only provide limited benefits if
insight and operations are not aligned. You need to
create an experience platform that is tuned to your

specific business strategy, so that it truly becomes

your experience platform.
Oracle Retail Merchandise Operations
Management
At the core of Your Experience Platform is Oracle
Retail merchandise operations management, a
comprehensive set of integrated, modular solutions
that support buying, pricing, inventory management
and inventory valuation across channels, brands and
countries.
Oracle Retail merchandise operations management
not only enables the strong business performance
that allows retailers to grow, it removes the
constraints for growth so often found in legacy
retail solutions. The robust functionality and highly
scalable architecture of the merchandise operations
management solutions provide the platform
to support retail growth through acquisitions,
international expansion, and/or the addition of new
formats, assortments, and channels.
In the cross-channel marketplace, Oracle Retail
merchandise operations management is the backbone
of successful retail operations. It consolidates all
types of product, price and inventory information,
and supports the movement of products to efficiently
satisfy customer demand. Oracle Retail merchandise
operations management contributes to improved
profitability and customer satisfaction by:
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Ensuring price alignment to corporate strategy by
channel, brand or region

Oracle Retail Merchandise Operations

Management

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Providing timely and accurate inventory

information regardless of touchpoint

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Automating previously manual processes

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Enabling supply chain execution, driven

by plans and forecasts

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Reducing markdowns and waste with

tighter processes and better distribution
across your retail network.

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Managing accounting for cross channel

interactions

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Providing visibility to the actual item cost

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Capturing a consolidated view of sales and

returns across all channels

Merchandising: Key To Your

Experience Platform

A key advantage of Oracle Retail mer

chandise operations management is that it
provides a single source for consolidated
transaction information across your retail
organization. Especially when paired with
Oracles leading business intelligence
solutions, Oracle Retail merchandise opera
tions management enables better business
visibility, coordinated cross-functional
processes and efficient exception manage
ment. It provides retailers with the insight
to understand which factors are driving the
performance of merchandise across chan
nels, and therefore enables better business
decisions.

Oracle Retail merchandise operations

management connects interactions by
aligning corporate, channel and category
marketing strategies and providing ac
curate, timely stock information across the
enterprise. It brings actionable insight to
retailers through robust analytics on all core
merchandising transactions, and provides
the mechanism to execute on the insights
gained through the science-driven Oracle
planning, forecasting and optimization solu
tions. Operations are optimized as a result
of the simplification and automation of key
merchandising and supply chain processes
which crucially, also have the ability to
adapt as the business changes.

For retailers, making effective merchandis

ing choices is fundamental to achieving
profitable growth. With Oracle Retail mer
chandise operations management, revenues
are increased by:
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Improving inventory availability
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Setting a competitive, responsive, pricing
strategy
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Enabling science-driven supply chain
execution
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Differentiating offers to specific customer
segments and channels
And costs are lowered by:
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Keeping data consistent and accessible
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Aligning execution with plans

All of these features work hand-in-hand

with Oracle Retail analytics, Oracles nextgeneration business intelligence and data
warehousing solution, and Oracle Retail
Workspace, a user engagement platformfor
inter-acting with Oracle applications, ana
lytics and all types of external data. Oracle
Retail analytics empowers retailers to make
better decisions by answering key ques
tions related to store, supplier and product
performance, promotion effectiveness, as
well as sales and profit trends. Oracle Retail
Workspace supports configurable role-based
user dashboards, enables single sign-on and
provides the ability to access the applica
tions in the context of specific analysis or
workflow. Together with the merchandising

solutions, Oracle Retail analytics and Oracle

Retail Workspace offer exceptional business
value and provide a superior, tailored user
experience that truly connects interactions,
gives users actionable insight and optimizes
business operations.
Finally, Oracle Retail merchandise opera
tions management features a highly scalable,
modular architecture that allows you to
focus on the most relevant aspects of your
business first. This contributes to a lower
cost of implementation, mitigates risk
and provides quicker business value. With
merchandise operations management from
Oracle, you can:
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Consolidate your data into single source of
information
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Make that data accessible to the right
people across the touch points
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Analyze your business performance to
personalize merchandise and offers
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Enhance human decision making with
automation
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Innovate with new products and services
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Expand into new countries and additional
formats.

CONTACT US
To learn more about Oracle Retail
and Oracle Retail merchandise
operations management, please
visit oracle.com/goto/retail or email
oneretailvoice_ww@oracle.com
to connect with an Oracle
representative.

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