Brenda Banks SAP/Manhattan/Oracle

Analyst
Experience Summary:
A proven and successful IT Professional with more than 10 years of IT experience. Extensive
experience with SAP, Manhattan, Oracle and PeopleSoft implementations and support. Strong
analysis skills. Ability to manage small to medium projects. Ability to present ideas or
demonstrations to a large audience and lead technical discussions. Experience delivering
solutions including, SAP WM/IM, SQL, Oracle database managing multiple projects, requirements
management, testing, training and production support. This includes Manhattan WMoS, SAP
ERP Logistics, EH&S, Oracle application suite, SQL, back-end, PeopleSoft v7.0 and Oracle
RDBMS. Managed complex projects concurrently; Oracle and SAP based custom development
while challenging resources with diverse backgrounds within the retail industry. Demonstrates
strong communication, leadership and problem solving skills, while balancing the needs of all
levels of users and IT stakeholders. Experience in business process definition and validation;
specifically developing.

Education:
Spelman College-Atlanta, GA, Bachelor of Arts, Major, Mathematics, Minor, Accounting

Skills Summary:
Languages: C++, PL/SQL, PeopleSoft,
Operating Systems: UNIX, CICS, Informatic
Database: Oracle 8i, MS Access, Db2, Mercury Quality Center Repository, Dematic
Tools: EIS Messaging, SAP ECC 6.0, MS Project, MS Word, MS Excel, PowerPoint, Visio, Pivot
Tables, Visio, Crystal Reports, C Folders, Rational Testing Software, FTP, Toad, Citrus
SAP: Warehouse Management, Inventory Management, Environment Health and Safety, HRIS

Professional Experience
Everest Technologies, Columbus, OH
November, 2009 to December 2009
Systems Support Analyst

Client: Kohls; Monroe, OH

Responsibilities:
• Manhattan Warehouse Management Open Systems experience.
Specifically; replenishment, inbound, outbound processes including picking
cases (totes), wave management, sorting transitional inventory and packing
cartons for shipment. Monitor and troubleshoot systems, printer performance and
interfaces. Extensive warehouse management experience. Thorough
understanding of Manhattan WMoS; including master data, messaging, sorting
and wave strategies. Comprehensive understanding of picking strategies that
include sortable, non-sortable, caged, ship alones and gift card materials.
• Detailed process design experience with the ability to create
requirements facilitated by WMoS data mapping and process flows: carton
generation, replenishment tasks, picking tasks, tote induction to sorter, tote
release from buffer lanes to induction platforms, totes sent to unit induction
platform, units sorted into chutes, order packing for shipping and finally, cartons
scanned and manifested prior to shipping. Web Order Management fulfillment

Email: lbanks3318@wowway.com
Cell: 440-390-1466
Brenda Banks SAP/Manhattan/Oracle
Analyst
production support. Monitor data bridged between systems; EIS, WMoS,
Dematic and db2.

Environment: eCommerce, WMoS, Dematic, EIS Messaging, Oracle, UNIX

Accenture, Cleveland, OH
January 2007 to December 2008
SAP Consultant

Clients: Paccar Inc., Johnson & Johnson and BMW

Responsibilities:
• Facilitated integration of application suites, back-end processing; SAP
SD, PP, MM. QM and WM. Configured SAP IM and WM setup within the
automotive, truck engine and consumer products industries.
• Gathered requirements and developed functional specifications using
UML and creating process flows and use cases.
• Developed reports using MS Excel and Pivot tables for management.

Environment: SAP LE/ IM/ WM/ EH&S, Mercury testing software

OfficeMax, Naperville, IL
February 2000 to May 2006

Lead Business/SAP Configuration Analyst

Responsibilities:
• Taught and led SAP Environmental Health & Safety (EH&S) implementation for
Industrial Hygiene, Occupational Health and Safety Administration (OSHA)
compliance. Set up EH&S structure and security based upon SAP HR payroll
areas and SAP organization structures. Requirements management.
• Provided solution for HAZMAT inventory data updates in a timely manner from
the source system to SAP; creating warehouse picking strategies using picking
areas for Dangerous Goods and configured output. WWI template integration.
• Implemented OSHA recordable functionality; establishing a baseline for reporting
incidents. Federal and State laws and regulation interpretatios
• Developed reports using MS Excel and Pivot tables for management and end
users.

Environment: SAP, MS Windows Word Integration (WWI)

Project Lead: Applicant Tracking

Responsibilities:

• Organized Business and IT Managers, Developers, Testers and 3rd Party Vendor
project plan. Planned Taleo implementation time line, resources and tasks while
working closely with HRIS, SAP Security, ESS/MSS, Developers and QA. Met
EEOC guidelines.
• Developed reports using MS Excel and Pivot tables for management and end
users.
2

Email: lbanks3318@wowway.com
Cell: 440-390-1466
Brenda Banks SAP/Manhattan/Oracle
Analyst
Environment: SAP, HRIS

Project Manager

Responsibilities:
• Mastered Oracle Supply Chain Management and Sales and Distribution
utilizing SDLC methodology. As a Sr. Business Analyst, assessed other Business
Analyst performances. Implemented SAP WM/IM; integration: SAP CRM, SD
and Legacy systems. Data conversion from legacy to SAP. SCAT programs.

Environment: SDLC, Oracle, SAP, POS

Key Bank, Cleveland, OH

May 1998 to December 1999
Senior Quality Analyst

Responsibilities:
• Tested PeopleSoft Benefits Administration application version 7.0,
meeting user requirements, increased user confidence and minimized users'
learning curve. Team Lead backup empowering a team of five to integrate a
suite of diverse products; PeopleSoft, Oracle RDBMS, Exceed scheduler, SQR,
Manager and Employee Self Service, Employee, Voice Recognition and Unix.
• Led, advised and coordinated processes for PeopleSoft open enrollment
benefits implementation of sensitive data. Supported reporting.

Environment: PeopleSoft, Oracle, Exceed scheduler, SQR

OfficeMax, Naperville, IL
April 1997 to May 1998
Quality Assurance Analyst

Responsibilities:
• Tested and provided quality control of an Oracle Supply Chain management.

Environment: Oracle Supply Chain and Order Management

CMHA, Cleveland, OH
September 1994 to April 1997
Manager / Customer Support

Responsibilities:
• Managed a team of 30 customer support representatives and inspectors.
Systems Analyst.

Environment: UNIX, Unicode

ICI Paints (Glidden Brands), Cleveland, OH

August 1983 to September 1993
Payroll Supervisor and Accountant

Email: lbanks3318@wowway.com
Cell: 440-390-1466
Brenda Banks SAP/Manhattan/Oracle
Analyst
Responsibilities:
• Ensured the end-to-end Payroll processes; gross-to-net payroll. Processed for
over 14,000 W-2s and 5,000 W-2(P)’s.
• Multi-state U.S. payroll and tax filing experience. Led a team of 5 direct reports.
• Reconciled general ledger, fixed asset and property tax accounts.
• Experience in handling day-to-day accounting functions including over seeing AP and
AR, Journal Entries, General Ledger, month end close process, and the ability to assist
with financial statement preparation

Environment: In-House Payroll System, IBM

Professional Development:

SAP Supply Chain Management courses-Inventory Management, Physical Inventory, Processes

in Logistics Execution, Warehouse Management and Delivery Processes

SAP Personnel and Organization Management including info-types, personnel actions, positions,
departments and the overall organization structure

Oracle Certification courses – Oracle Instructor - Cuyahoga Community College, Cleveland, OH

Continuing Education; Computer Information Science, Spanish, Accounting - Cleveland State

University, Cleveland, OH

Email: lbanks3318@wowway.com
Cell: 440-390-1466