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Dovetail

- An Overview

2006, Cognizant Technology Solutions. All Rights Reserved.


The information contained herein is subject to change without notice.

What is the program?


A one-year technical certification program for trainees in
their very first year in Cognizant

A skill upgrade program to provide structured


competency development in a specified technical track to
enable a career growth path
A benchmarking program to baseline the technical skill
set of the trainees in their first year to dovetail them into
a set of career development opportunities as they
progress after year-1

What is the program?


Competency development
regular project work)

is

through

self-learning

(alongside

Dovetail Certification is split into 2 Phases (or assessments)


Phase I Competencies to be acquired in the first 7 months in the
specified track
Phase II Competencies to be acquired in the next 4 months in the
specified track (successful Phase I completion is mandatory before
starting Phase II)

Successful completion of Phase I and Phase II assessments is a


pre-requisite for confirming the trainee in the 12th month

2013, Cognizant Technology Solutions.

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Benefits
To provide strong organizational engagement
associates from their very first year at Cognizant

with

the

To incubate learning as a critical activity


To promote career development of the associate right from the
first year through structured competency development
To enable consistency in benchmarking campus recruits from
diverse educational backgrounds

2006, Cognizant Technology Solutions.

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Learning
When to start
Trainees are enrolled into Dovetail after CATP.
Learning Mode
Self paced
Learning Materials
Trainees are provided access to Skillsoft e-learning courses in
ELM.
Trainees are also advised to enroll themselves to internal
eLearning's and ILT (classroom) training sessions conducted by
the Academy from time to time and benefit out of the same.
More details of the same would be available at
https://compass.learning.cognizant.com

2006, Cognizant Technology Solutions.

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System demo screens

| 2011, Cognizant

System Screens Associate View

Log on to
https:\\compass.learning.cognizant.com
using your Network ID and password

| 2011, Cognizant

System Screens Associate View

Click on your dovetail track link


from All learning page

| 2011, Cognizant

System Screens Associate View

Click on Register button to register for


Phase1 track

| 2011, Cognizant

eLearning - Dovetail system Guide


Log on to https://compass.learning.cognizant.com with your
Network ID and the password.
Click Search Catalog on Self-Service and then enter the code
NQTLF8 to access ELM for Dovetail Users (eLearning)
Submit Enrolment and launch the course
Go through this e-learning ELM for Dovetail users to know
more about
1.
2.
3.
4.

10

| 2011, Cognizant

How
How
How
How

to
to
to
to

register for Phase 1/Phase 2


launch the contents
Schedule/reschedule an assessment
View scores

Dovetail Assessments
Phase I Assessments:
Scope: Competencies to be acquired in 1-6 months in the
specified track
Pre-requisite: Successful completion of CATP
Assessment window: 5th to 7th month from Date of Joining
Max. No. of Attempts for each assessment: 2

Phase II Assessments:
Scope: Competencies to be acquired in 7-11 months in the
specified track
Pre-requisite : Successful completion of Phase I
Assessment window: 8th to 11th month from Date of Joining
Max. No. of Attempts for each assessment: 2

2006, Cognizant Technology Solutions.

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Dovetail Assessments
The assessments must be scheduled in ELM.
The assessments have to be taken only on the date and timeslot
scheduled in ELM and only in a proctored environment at one of the
designated Cognizant locations.
Trainees are required to clear assessments conducted through internal
dovetail portal as applicable.

A two week gap is mandatory between taking two attempts of the same
assessment
Passing grade is 60%
No extension of timelines / extra attempts would be given.

2006, Cognizant Technology Solutions.

Confidential

12

Dovetail Tracks

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| 2011, Cognizant

Tracks offered in Dovetail 1.0


A track is a specialization on which a trainee needs to acquire specific set of
competencies. Below are the competency tracks that can support long-term
career growth of the associate.
AS400
DW
Data Architecture
SAP
ABAP
BASIS
Netweaver
CSP
Siebel
MSCRM
AmdocClarify
SFDC
CRM Testing
BPM
CDI
Chordiant

2006, Cognizant Technology Solutions.

Confidential

14

Tracks change process


Default track assigned to trainee
A trainee is by default allocated to the track in which he or she has been trained
during the CATP and based on the vertical/Horizontal allocation.
Change of default track
In case of any changed business requirement / technology, the Business Unit
decides on changing the dovetail track of a trainee. Any change from the default
track should be relevant to the trainees current project engagement or the
long-term career growth path of the trainee.
Track change is entertained only if there is a compelling business case
associated with it.
The trainee should send an approval mail from the supervisor to the Dovetail
helpdesk team requesting enablement of track change in ELM.
Change of track needs to be initiated within 2 weeks from the day of dovetail
enrollment

2006, Cognizant Technology Solutions.

Confidential

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Performance Management
The trainee needs to clear Dovetail certification (i.e. successfully clear
Phase I and Phase II assessments) before the completion of 11th month
from Date of Joining (DOJ) in order to be eligible for confirmation.
Obtaining Dovetail certification only does not guarantee confirmation. It
is one of the eligibility criterion.
If the trainee has not cleared Dovetail assessments, his or her
performance document will not be generated and the supervisor will be
intimated of the same.

2006, Cognizant Technology Solutions.

Confidential

16

Dovetail Caf - Community


Dovetail Caf Community offer many paths to help you succeed in the
Dovetail Certifications.
Happenings of Dovetail Caf:Dovetail Track Booths

Announcements
Ask the Expert

Knowledge Sharing
Connect with Batch Owner

Discussion threads

2006, Cognizant Technology Solutions.

Confidential

17

Dovetail Support
Supervisor:

Overall support and guidance


Approval for change of Dovetail track

Academy Service Champion

Academy POC for Intervention programs to assist your learning

Dovetail Help Desk

Queries related to
Track change
Process
Assessments
Any other issue

GSD

For any queries related to Dovetail, please raise a GSD ticket under
Academy category against the relevant category (refer snapshot in
the next slide)

2006, Cognizant Technology Solutions.

Confidential

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GSD Helpdesk

2006, Cognizant Technology Solutions.

Confidential

19

Thank You!

2006, Cognizant Technology Solutions. All Rights Reserved.


The information contained herein is subject to change without notice.

Chennai, July 2007

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