EXTRACTING VALUE

FROM ENTERPRISE DATA

Easy Access to Relevant

Business Information
Real-Time Big Data
Search & Analytics
Cope with Information
Complexity & Diversity
Powerful Content Analytics,
Including Natural Language
Processing

Make Business Sense

of Big Data

Search & Content Analytics in the Big Data Era

Big Data remains Big
Noise without powerful Content Analytics
to extract and visualize
relevant information.
Hans-Josef Jeanrond,
Marketing VP, Sinequa

Up to 90% of enterprise
Data is unstructured.
David Schubmehl, IDC

Search has come a long way from commoditized usage in Websites and Intranets
to high performance content analytics in Big Data and usage in core business processes.
About 80% to 90% of the Big Data in large enterprises and administrations is unstructured (mostly in natural language) and outside the reach of enterprise applications.
To benefit from this Dark Data, organizations need the right tools for analysis and
value extraction. Such tools must be able to process natural language data, with extremely high performance, while safeguarding access rights.
In order to respond to this challenge, Sinequa provides a Real-Time Big Data Search
&Analytics solution that combines a unique blend of technologies: a powerful multilingual search engine, deep content analytics with high performance, and outof-the-box connectivity to more than 140 enterprise applications and other data
sources. This solution helps organizations get business-relevant information out of vast
amounts of most heterogeneous data.
Its capacity to structure, categorize, and enrich data make it an ideal platform for
Search Based Applications (SBA) or InfoApps.

Provide Relevant Information at the Right Time

Many employees in todays Information Society have to deal with rapidly growing
amounts of highly diverse data. An IDC study shows that they have to juggle with an
average of 13 enterprise applications (e.g. ERP, CRM, SCM, BI, etc.) to get at relevant
information. To make things worse, today relevant information comes more often
than not from outside these business applications, from internal and external documents and publications, but also from emails and Social Networks, two data sources
with exponential growth.
The Sinequa solution pulls together all relevant information easily and rapidly - and
presents it clearly structured according to a users business environment. At the same
time, it safeguards data from unauthorized access.

REAL-TIME BIG DATA SEARCH

& ANALYTICS PLATFORM

In a matter of weeks, we
already could see the
difference that Sinequa
makes. With more relevant
information delivered
more rapidly, Sinequa
saves employee time and
enables us to leverage
one of our greatest assets:
our unmatched intellectual capital.
Haroon Suleman, Lead Enterprise Search Architect,
Mercer Ltd.

Global Enterprise Search

SEARCH BASED APPS

FRAMEWORK

360 view

Implicit Social Netwok

LOGICAL DATA WAREHOUSE

Natural Language Processing

SEMANTIC
CONTENT ANALYTICS

Statistic Analysis

STRUCTURED / SEMI STRUCTURED

Semantic Extractors

UNSTRUCTURED / TEXT

Databases

Archives

Applications

Emails

ECM

Collaborative
Portals

Transactions

PLM

BI

File
Systems

ESN

Wiki / Blog

Extreme Scalability High Performance Deep Analytics

The Sinequa Real-Time Big Data Search & Analytics platform copes with extremely
high volumes of most heterogeneous data while maintaining deep analytical
capacities in 19 languages spoken by 95% of the worlds population, and in a large
number of structured data sources. The analyses of structured and unstructured
data serve to mutually refine each other.
The platform works well in a scale-out architecture, using grids of commoditized
servers with load balancing. It also scales-up with single servers of extremely highperformance.

Strong ROI in Highly Diverse Industries and Use Cases

The range of possible business solutions on the Sinequa platform is infinite, just as the
number of applications on top of a relational database. While Search Based Applications (SBA) or InfoApps can be produced for just about any business issue at
hand, we illustrate here two widespread use cases and industry solutions:

360 View of the Customer

In many business situations you need to pull together all relevant information on a given subject, for example on a customer, no matter where and in
what format it is kept. Rapid, well informed and competent action is required
to improve customer service and satisfaction while reducing service costs.

Sinequa for Contact Centers

One of the largest telecommunications and Internet providers in Europe is
using Sinequa to provide its call center agents with an instant 360 view of
a customer calling in, dramatically reducing the time previously needed to
open all the enterprise applications containing customer data, cutting thousands of person-weeks per year off the training time needed to familiarize
agents with a whole range of enterprise applications, and substantially reducing the average time of calls. Through the implementation of Sinequa,
they achieved savings of up to tens of millions of Euros per year.
Crdit Agricole, one of the largest banks in the world, is using the Sinequa
platform in order to provide customer-facing employees in retail banking
with a complete and instant view of customers.

Expert Graphs
Most large enterprises are challenged when it comes to rapidly finding the
best available experts on a given subject or a group of experts on a range
of related topics. They cannot simply rely on self-declared expertise in user
profiles of their Enterprise Social Network, too often out of date, incomplete
or exaggerated. Finding the true experts requires looking at their work: publications, project reports, patent filings, HR data and schedules, Enterprise Social Media content, emails, etc. Of course, the analysis of this work requires
Natural Language Processing (NLP) capacities to understand what topics
people have written about, rather than simply searching for keywords.
Revealing implicit expert graphs also helps putting people into contact with
each other people who should know each other and pool their knowledge. This helps companies speed up innovation and reduce time to market
for new products.

Business Solutions
Life sciences
Service companies
Contact centers
Retail banking
Manufacturing

Sinequa for Life Sciences

I can already, after 5
minutes testing, see this
is going to revolutionize
AstraZeneca
Protein Scientist AstraZeneca R&D

R&D organizations in Life Science companies are usually geographically

distributed and highly complex by nature: on a single project, one may
need experts on a particular disease, on the genes involved, on existing
drugs, active molecules in these drugs and their modes of action, patents,
lab tests, clinical tests, etc. The scientific vocabulary is complex; synonyms
may range from brand names for drugs to descriptions of molecular structures.

Customers

Sinequa for Life Sciences helps life sciences companies such as AstraZeneca and Biogen Idec extract expert networks and available knowledge
from hundreds of millions of scientific and R&D documents, keeping the
complexities of the scientific language under the hood. They can thus
streamline their R&D organization, reduce time to market and catalyze
drug repositioning and maximize the use of intellectual capital.

Millions of users worldwide

rely on the Sinequa RealTime Big Data Search &
Analytics platform. Our
solution is used across business lines in many different
industries.

Sinequa for Service Companies

Atos, a leading European IT consulting and services company (74,000people), rely on Sinequa for their expert staffing application. They can now
build a global project team within hours rather than weeks. Rapid verification of available expertise allows them to confidently respond to RFPs
where they could not have met deadlines before. Atos considers this application essential for its business, beyond any ROI figures.
There are many more use cases of the Sinequa platform. Sinequa consultants
and our business partners help you in tuning our solutions according to your needs
or create bespoke solutions for you based on our platform.
Contact us for more detailed descriptions of use cases.

See Sinequa in action in your business environment

With your data and working with your business users, validate rapidly the intelligence and performance of our platform. Contact us to request a demo or a pilot
project: demo-request@sinequa.com

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& A Global Network of Partners & Resellers
Contact:
info.hq@sinequa.com
www.sinequa.com