April 15, 2011

The Forrester Wave: Enterprise

Architecture Management Suites,
Q2 2011
by Henry Peyret and Tim DeGennaro
for Enterprise Architecture Professionals

Making Leaders Successful Every Day

For Enterprise Architecture Professionals

April 15, 2011

The Forrester Wave: Enterprise Architecture Management

Suites, Q2 2011
Mega International, Troux Technologies, Software AG, And Alfabet Lead This Upcoming
Category
by Henry Peyret and Tim DeGennaro
with Alex Cullen and Mackenzie Cahill

Execut i v e S u mma ry
Forrester evaluated 10 of the leading enterprise architecture management suite (EAMS) vendors
across 89 criteria and found that Mega International (Mega), Troux Technologies, Software AG, and
alfabet are Leaders, collectively offering the most-advanced EA tools evolving into the new EAMS
market. This market is still being defined, and several other vendors Metastorm, IBM, Casewise, and
Avolution have started transitioning from second-generation EA tools to EA management suites.
These four vendors are Strong Performers excellent choices to consider, particularly for firms with
IT governance processes that are still maturing. The risk of disappointment when adopting an EAMS
is still relatively high, and adopting a second-generation EA tool that allows expansion to additional
stakeholders while the tool evolves can represent a safer approach for many organizations. The
Salamander Organization is also a Strong Performer; it delivers a toolbox and services to build your
own EAMS, providing another safe option. Despite its recognized leadership in second-generation EA
tools supporting ArchiMate and TOGAF, BiZZdesign has not yet started the journey toward offering an
EAMS, though it is still a good choice for traditional EA approaches.

ta bl e o f Co nte nts
2 Is The EA Management Suite The Next Center
Of The IT Management Universe?
3 EA Management Suite Evaluation Overview
5 No Vendor Has A Complete Offering
Although Some Are Close
8 Vendor Profiles
12 Supplemental Material

NOT E S & R E S OURC E S

Forrester conducted scenario-based evaluations
and user company interviews to evaluate
10 vendors: alfabet, Avolution, BiZZdesign,
Casewise, IBM, Mega International (Mega),
Metastorm, Software AG, The Salamander
Organization, and Troux Technologies.

Related Research Documents

Best Practices: Implementing An EA
Management Suite
February 10, 2011
The Evolution From EA Tools To EA Management
Suites
September 21, 2010

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The Forrester Wave: Enterprise Architecture Management Suites, Q2 2011

For Enterprise Architecture Professionals

IS The EA Management Suite the NEXT center of The IT management universe?

Could the EA management suite be the next center of the IT management universe? Its a
provocative question. Forrester does not believe that an absolute answer exists; however, at the same
time, we must recognize that EAMSes IT planning and governance, risk, and compliance (GRC)
capabilities are becoming an increasingly important piece of the IT management puzzle, particularly
considering EAMSes link to the industrialization of IT along with project portfolio management
(PPM) and business service management (BSM) packages. Forrester recognizes several drivers that
at least legitimize this question:

An EAMS supports a broader set of roles outside the EA group. EAMSes provide support to

numerous IT and business roles, such as the CIO, the project management office (PMO), heads
of development and operations, IT strategists, risk managers, and IT procurement, among others.

An EAMS centralizes the most-strategic information on IT and the business. EAMS artifacts

are expanding from data, process, and organizational models into budgets, strategies, risks, and
other information categories. Often other applications such as asset management, BSM, PPM,
or application portfolio management (APM) tools are already collecting these artifacts, but
the EAMS connects all of these to provide additional viewpoints, impact analysis, or simulation
to the new EA stakeholders previously described.

BSM and PPM failed to become the center of IT management universe. Many PPM and BSM
projects achieved only relative success and some failed. This fact as well as the momentum
around IT planning and road mapping are signs that the focus for the industrialization of IT
is reorienting toward EAMS.

The EA Management Suite Market Is Still In Definition

Even though vendors such as alfabet started to address this new market for EA tools 10 years ago,
joined by Troux Technologies about five years ago, the market remains in a stage of definition. Every
player will try to shape this new market by putting forward its strengths. Examples include Mega
linking its EAMS to governance, risk, and compliance, IBM taking a modular approach to EAMS
adoption, and Software AG linking its EAMS to service-oriented architecture (SOA) platforms.
Many EA buyers do not yet see this shift and continue to seek the usual second-generation EA tools,
focusing on familiar criteria such as metamodel customization. They often shift their thinking
when they recognize the difficulty of addressing management concerns using only data and process
models. Only then do they recognize the value EAMSes can add via capabilities such as campaignbased surveys; automated data-quality checking; new analysis capabilities, including system or
throughput simulations; risk assessments; and support for governance processes to help accelerate
decision-making.

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The Forrester Wave: Enterprise Architecture Management Suites, Q2 2011

For Enterprise Architecture Professionals

This market still needs evangelization; many of the second-generation vendors have not done a great
job positioning these new needs to customers in order to help them move to the next generation. As a
result, we see a huge percentage of customer churn in which many customers prefer to change tools
rather than ask their existing vendor how it could accompany them along their journey toward EAMS.
EA Management Suite Evaluation Overview
To assess the state of the EAMS market and see how the vendors stack up against each other,
Forrester evaluated the strengths and weaknesses of top EAMS vendors.
Criteria Emphasized Supporting EA Stakeholders
After examining past research, user need assessments, and vendor and expert interviews, we
developed a comprehensive set of evaluation criteria. We evaluated vendors against 89 criteria,
which we grouped into three high-level buckets:

Current offering. Within this category, we evaluated how well the offerings help stakeholders

achieve their objectives as well as products information collection capabilities, publishing and
reporting capabilities, templates, change management capabilities, and product architecture.

We divided the current offering criteria into two parts. The first part focuses on the stakeholder
roles supported the CIO, the PMO, EA, and others along with their most typical objectives
and the features they need in order to achieve those objectives. Forrester deems that these
criteria cover 80% of stakeholders needs.
Forrester chose to prioritize by role to: 1) simplify our readers weightings customization by
emphasizing the roles most organizations would most like to involve in the EA program; 2)
make the new criteria easier for customers to understand; and 3) allow for deeper comparisons
among vendors that present features and capabilities completely differently. This approach
accentuates products differences but allows comparisons because we scored most criteria
based on how different vendors were able to address them rather than based on specific items
of functionality. In addition, Forrester adjusted some scores based on the vendors ability to
demonstrate the feature through screenshots or during its demo. For optimal analysis, product
evaluators should compare the score explanations for multiple vendors for each criterion.
The second part of the evaluation follows the typical criteria organization around products
features and functions, as these other requirements are difficult to attribute to roles and thus did
not fit into our role-based categorization approach. This second set of criteria does not illustrate
the substantial differences between vendors that we were able to highlight using the previous set
of criteria; every vendor would have been a Leader based only on these criteria.

Strategy. We evaluated vendors product strategy, strategic alliances, and corporate strategy.

2011, Forrester Research, Inc. Reproduction Prohibited

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The Forrester Wave: Enterprise Architecture Management Suites, Q2 2011

For Enterprise Architecture Professionals

Market presence. We evaluated vendors installed base of customers, revenue over the past four

quarters, revenue growth over the past four quarters, and product and support delivery footprint.

Finding 10 Vendors Already Playing In The EAMS Market Is Difficult

Forrester evaluated 20 vendors before narrowing the list down to the 10 included in this assessment:
alfabet, Avolution, BiZZdesign, Casewise, IBM, Mega, Metastorm, Software AG, The Salamander
Organization, and Troux Technologies. Each of these vendors has demonstrated potential to serve
the EAMS market by (see Figure 1):

Providing value-add oriented toward EA stakeholders outside the EA team. Forrester asked

each of its potential participating vendors to provide a preliminary list of EA stakeholder roles
that it believes its product supports as well as an associated set of dashboards serving these roles.
We chose the vendors with at least three roles supported.

Demonstrating some international presence. If it is to have a chance for success, an EAMS

implementation requires strong vendor support through service and methodology. Therefore,
we asked vendors to demonstrate an international presence not only on the sales side but also
on the service side.

Figure 1 Evaluated Vendors: Product Information And Selection Criteria

Product version
evaluated

Version
release date

Vendor

Product evaluated

alfabet

planningIT

6.0

Q2 2010

Avolution

Abacus

3.3

Q2 2010

BiZZdesign

BiZZdesign EA tool suite

3.0

Q4 2010

Casewise

Corporate Modeler Suite

2009.2 R2

Q4 2009

IBM

Rational System Architect

11.4

Q2 2009

Mega International

Mega Suite

2009 SP4

Q3 2009

Metastorm

Metastorm Enterprise

6.2

Q1 2010

Software AG

ARIS Platform

7.1

Q4 2010

2010

Q1 2010

Q3 2010

The Salamander Organization MooD Platform

Troux Technologies

Troux
Vendor selection criteria

The vendor provides value-add oriented toward EA stakeholders outside the EA team.
The vendor demonstrates some international presence.
Source: Forrester Research, Inc.
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The Forrester Wave: Enterprise Architecture Management Suites, Q2 2011

For Enterprise Architecture Professionals

no vendor has a complete offering although some are close

The evaluation uncovered a market in which (see Figure 2):

There is no one vendor that covers all roles completely. Each vendor has its strengths and

some weaknesses. Thus, its not surprising to see customers adopting two EA products to
complement each other and fill gaps. Some combinations we see often are a best-of-breed
second-generation EA tool such as ARIS or Metastorm on one side completed by an EAMS
such as Troux Technologies or alfabets offering. As more vendors such as Mega, IBM, Software
AG, and Metastorm are developing a strategy and features to join the EAMS market, Forrester
predicts that this multivendor approach will diminish as vendors complete their coverage.

Mega, Troux Technologies, Software AG, and alfabet lead the pack. These vendors lead the

pack primarily because they have no big or overly important holes in their coverage. They also
demonstrate some best-of-breed features, such as GRC for Mega, APM and PPM for alfabet,
process and performance for Software AG, and APM and standards management for Troux
Technologies.

Metastorm, IBM, Casewise, Avolution, and The Salamander Organization follow. These

Strong Performers offer competitive options, and each of their products could offer an
organization a better alternative to the Leaders offerings if the product better serves the
organizations EA stakeholder audience. If you need an EAMS that primarily targets enterprise
architects and a few other EA stakeholders, such as process and business analysts, Casewise and
Metastorm are strong offerings. If you need an EAMS that primarily targets solution and project
architects, you should consider IBM Rational System Architect (RSA). Avolution is particularly
good for EA teams with multiple scenarios and for infrastructure and operations architects.
Government defense agencies should consider The Salamander Organization.

BiZZdesign is focused on a different market. BiZZdesign represents a strong player in the

second generation of EA tools but has not yet decided to follow the EAMS vision. Scoring
which was directed toward the EAMS vision reflects this. For the numerous customers who
are not yet mature enough to adopt an EAMS and want to stick with a simpler and less risky
approach, BiZZdesign is a very good fit to serve the EA team in its architecture responsibilities,
though it does not focus on serving external roles. BiZZdesign qualified for this wave by
showing interesting dashboards for EAs that had the potential to serve other roles; however, our
evaluation revealed that these dashboards ability to serve stakeholders outside EA was poor
compared with the other evaluated vendors dashboards.

Collaboration features are unanimously weak. In the upcoming EAMS market, some features

are still in their infancy. Most of the vendors are offering some social computing capabilities that
go further than the usual workflow-based processes and collaboration (check-in, check-out) that
a common repository provides. But Forrester does not consider offering features such as wikis,

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The Forrester Wave: Enterprise Architecture Management Suites, Q2 2011

For Enterprise Architecture Professionals

instant collaboration, whiteboards, discussion forums, and tagging enough to maintain quality
content in a sustainable manner. EA stakeholders are not naturally inclined to use an EA tool to
share their knowledge for the benefit of only enterprise architects. Forrester recommends that
vendors add metrics to measure value and reward contributors to instigate a virtuous circle
and, consequently, sustainability.

Scenario management is also a capability in its infancy. Scenario management is a complex

feature that allows users to tell a story through a combination of models, assumptions, analysis,
and actions (projects). Depending on his or her ultimate goal strategy, risk mitigation, project
portfolio, tech standards, etc. each user will use the scenario management feature at a different
level. This requires tools to manage multiple scenario variants as well as potentially to allow
users to switch from one current scenario to another. Today, most of the vendors are still
exploring a scenario management capability and continuing to enhance its features.

All the evaluated products are able to do more or less everything but with more or less effort. The
primarily difference among the products is which ones are able to support your objectives out of
the box with the least effort in terms of customization, development, reporting design, etc. Some
are better for portfolio management; others are better for budget; others are better for standards
management; and so on. The amount of effort users must expend to collect, qualify, and aggregate
the information and views they need and then extract the value can really make a big
difference between products.
This evaluation of the EAMS market is intended to be a starting point only. Readers are encouraged to
view detailed product evaluations and adapt the criteria weightings to fit their individual needs
through the Forrester Wave Excel-based vendor comparison tool. We particularly encourage readers
to identify their stakeholders and those stakeholders objectives and then weight the model accordingly
based on the criteria with the potential to generate the best buy-in from these stakeholders.

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The Forrester Wave: Enterprise Architecture Management Suites, Q2 2011

For Enterprise Architecture Professionals

Figure 2 Forrester Wave: Enterprise Architecture Management Suites, Q2 11

Risky
Bets

Contenders

Strong
Performers

Leaders

Strong

Go online to download

Troux
Technologies
alfabet
The Salamander
Organization

evaluations, feature
customizable rankings.

Software
AG

Avolution
BiZZdesign

for more detailed product

comparisons, and

Metastorm

Casewise

Current
offering

the Forrester Wave tool

Mega
International

IBM

Market presence

Weak
Weak

Strategy

Strong
Source: Forrester Research, Inc.

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The Forrester Wave: Enterprise Architecture Management Suites, Q2 2011

For Enterprise Architecture Professionals

alfabet

Avolution

BiZZdesign

Casewise

IBM

Mega International

Metastorm

Software AG

The Salamander Organization

Troux Technologies

Figure 2 Forrester Wave: Enterprise Architecture Management Suites, Q2 11 (Cont.)

Forresters
Weighting

CURRENT OFFERING
Stakeholder objectives
Collection of information
Publishing and reporting
Templates
Change management
Product architecture

50%
30%
20%
20%
10%
10%
10%

3.65
4.01
2.50
4.00
3.00
5.00
3.50

2.57
2.28
2.50
2.00
4.00
3.00
2.90

2.19
2.12
1.25
2.00
3.50
3.00
2.50

2.74
1.95
2.00
4.00
3.50
3.00
3.00

2.44
2.62
2.00
3.00
1.75
3.00
1.80

3.43
3.39
2.50
4.00
2.50
5.00
3.60

3.03
1.83
2.50
4.00
3.50
5.00
3.30

2.98
2.64
2.50
3.00
4.00
3.00
3.90

2.81
2.99
2.00
3.00
2.00
5.00
2.10

3.95
3.59
3.50
5.00
3.00
5.00
3.70

STRATEGY
Product strategy
Solution cost
Strategic alliances
Corporate strategy

50%
33%
0%
33%
33%

3.50
4.00
2.00
3.60
2.90

3.10
2.00
5.00
4.20
3.10

1.90
1.00
3.00
2.20
2.50

2.96
3.00
3.00
3.40
2.50

3.86
3.00
3.00
4.20
4.40

4.53
5.00
4.00
4.20
4.40

3.93
4.00
4.00
3.40
4.40

4.66
4.00
4.00
5.00
5.00

2.83
4.00
3.00
2.00
2.50

3.83
4.00
3.00
5.00
2.50

MARKET PRESENCE
Installed base
Customer references
Revenues
License versus service
Revenue growth
Delivery footprint

0%
40%
0%
10%
0%
10%
40%

2.48
2.50
0.00
5.00
0.00
1.00
2.20

2.92
3.40
0.00
1.00
0.00
5.00
2.40

1.32
1.85
0.00
1.00
0.00
0.00
1.20

2.44
2.60
0.00
3.00
0.00
3.00
2.00

3.72
3.50
0.00
3.00
0.00
1.00
4.80

3.72
3.50
0.00
5.00
0.00
3.00
3.80

3.66
3.90
0.00
5.00
0.00
0.00
4.00

4.56
4.60
0.00
5.00
0.00
3.00
4.80

1.10
1.80
0.00
1.00
0.00
0.00
0.70

2.32
2.60
0.00
3.00
0.00
1.00
2.20

All scores are based on a scale of 0 (weak) to 5 (strong).

Source: Forrester Research, Inc.

vENDOR PROFILES
Leaders: The Most-Advanced EA Tools In The New EAMS Market

Mega is the most advanced second-generation EA tool migrating to EAMS with strong GRC.
Mega is a long-established player in the EA tools market, starting from the first generation
of EA tools in the 1990s with data modeling and a repository. Mega developed Mega Advisor
for dashboards, recognizing that the value of EA tools is no longer coming from modeling
but from extracting and representing information for different stakeholders. Three years ago,
Mega made an important shift, expanding into the GRC market through acquisition and new

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capabilities such as risk calculation and simulations that are particularly strong for the financial
services industry. Despite incomplete integration between Megas GRC and EA tools, Forrester
believes that Mega represents the most advanced second-generation EA tool migrating toward
EAMS. The company also has a strong adaptable methodology and service arm. Its go-to market
strategy to sell to the new stakeholders is still in development.
In addition to serving enterprise architects, Mega is a particularly good fit for organizations that
involve the following EA stakeholders: business analysts, IT risk managers, test managers, and
compliance or quality managers.

Troux Technologies is the strongest for standards and application portfolio management.

After the merger of Troux Technologies (Troux) and Computas Metis in 2005, Troux spent two
years crafting its strategy for the EAMS market and developing a web-based platform to enable
that strategy. With the strongest current product offering, Troux is leading the EAMS category
in terms of depth of functionality. In addition, it offers methodologies and services to help its
customers get the most from these capabilities. The company is also a thought leader that takes
the approach that the right way to message and evangelize the market is by addressing direct EA
issues such as standards, application decommissioning, and data center consolidation. These
features are based on strong configuration management database (CMDB) and PPM interfaces.
Troux offers the most complete product for information collection Troux Collector in
addition to manual collection and quality capabilities. Despite this, we still see some customers
struggling with the quality and completeness of their own data sources. Consequently, firms
without access to reliable and complete data will have trouble quickly getting to full value. Thus,
EA as well as IT management maturity are key success factors when adopting Trouxs product.
Troux is also one the most flexible EAMSes, which can unintentionally drive customers
implementations into a pitfall: Customers tend to customize too much rather than agreeing to
make the politically more difficult changes at organizational or process levels. Troux represents
the EAMS category of products that should be managed more as a packaged application in
terms of implementation.
In addition to serving enterprise architects, Troux is a particularly good fit for organizations that
involve the following EA stakeholders: the CIO, the PMO, IT finance, and CxOs.

Software AG promises the best business connection to EAMS. IDS Scheer has been the

leader of the business process analysis category for a long time, but recently that market has
not provided the growth it expected. Therefore, it expanded into the enterprise architecture
market, becoming a Leader with its strong EA features and functionality. After Software AG
purchased IDS Scheer, its Architecture of Integrated Information Systems (ARIS) benefited
from large technology development investments, but the EAMS market also requires some
content development a journey that Software AG began only in mid-2010. The combination
of Software AGs product and service arm provides the vendor with the strength to be successful

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in this market, with differentiators including the business orientation the company is known
for, ties to Software AGs SOA platform, and the companys metadata strategy with CentraSite.
Software AG will become even stronger in the EAMS market if it continues with EAMS as a
crucial element of its strategy.
In addition to serving enterprise architects, Software AGs product is a particularly good fit for
organizations that involve the following EA stakeholders: business analysts and quality managers.

Alfabet is the thought leader and a defining force in the EAMS category. Within the EAMS

category, alfabet is clearly the visionary. The company started 10 years ago by adding a time
dimension to its existing EA artifacts and repository as well as adding flexible reporting. Release
after release, alfabet continues to have the best vision for the upcoming features to complete
its existing portfolio of IT management tools. In areas where some of the features its product
offers overlap with existing packages such as PPM, CMDB, APM, or asset management tools,
the features it delivers will work well, particularly in the most-mature EA organizations. Alfabet
suffers on the strategy side from limited service availability that it has not yet filled using system
integrators. Consequently, alfabet is a particularly good fit for mature EA initiatives in large
companies where governance processes are already in place or the organization is willing to
adopt the processes alfabet provides. These large companies will benefit from alfabets portfolio,
investment, and other unique product capabilities.

In addition to serving enterprise architects, alfabet is a particularly good fit for organizations
that involve the following EA stakeholders: the CIO, the PMO, business relationship managers
(BRMs), IT risk managers, IT operations, the head of IT development, IT finance, IT
procurement, test managers, and CxOs.
Strong Performers: Competitive Options That May Represent A Safer Approach For Many

Metastorm offers interesting technologies to become an EAMS player. After Metastorm

purchased Proforma in order to build a combination business process analysis (BPA)/BPM suite,
its investment in ProVision lagged even while the EA market was already shifting to EAMS. The
consequence is that despite new and very good technological capabilities including Metastorm
M3 (web-based modeling) and Metastorm Smart Business Workspace (dashboarding), the
product missed some content development, such as dashboards that specifically address certain
roles needs. With OpenTexts acquisition of Metastorm, Forrester hopes the company will invest
further in its current product, which could become a strategic piece for OpenText. Despite the
questions a merger creates, Metastorm still provides a very good second-generation EA tool that,
with its impressive technological support features, is well on its way toward EAMS. However, the
product requires some consulting and services, and for now Metastorm has limited bandwidth
to provide this.
Metastorm is a particularly good fit for organizations that involve mainly enterprise architects
and business analysts for business processes improvements.

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IBM offers a modular approach to EAMS adoption. IBM acquired Telelogic System

Architect formerly Popkin Software System Architect last year; the product became
IBM Rational System Architect. With IBMs multiple product offerings including Rational
Asset Management and Rational Focal Point as well as its connection with requirements
management products such as RequisitePro and Doors, with Tivoli CCMDB, with WebSphere,
and with the Jazz platform, IBM is preparing the next step toward the industrialization of IT.
The IBM strategy and offering make a lot of sense as a foundation to build an IT strategy for
IT management centered on a complete and integrated IBM offering for IT management. The
challenge is that this promise is not yet realized, and it could take time before the real benefits of
such an integrated approach will be truly visible to IBM customers.
IBM is a particularly good fit for organizations that involve the following EA stakeholders: the PMO
and test managers in addition to the usual developers, solution architects, and enterprise architects.

Casewise builds on its ease of use to construct an EAMS strategy. Casewise has for a long

time been a Leader in the EA tools and BPA tools markets. It struggled during the 2009
recession but brought in new management and a new strategy that will drive it toward the
EAMS market. Among its existing customers, it benefits from a good reputation built primarily
on its products ease of use and customization capabilities. The challenge Casewise will face will
be to keep that ease of use while developing the EAMSs complex functionality.
Casewise is a particularly good fit for organizations that today mainly involve EAs and business
process analysts.

Avolution is a newcomer with a surprisingly strong showing. Avolution is a complete and

differentiated second-generation EA tool. It is a relatively recent entrant to this market, and

it uses new technologies including web- and XML-based repositories, which allow for great
customization and provide unique capabilities such as systems simulation and scenario
comparisons. Avolution supports the broadest set of EA frameworks. As a result, it offers strong
support for infrastructure and operations architects and managers, including capabilities such
as response-time prediction, mean time between failures (MTBF) computing, resource usage,
and more. Avolution also offers 3D representations of data, which Forrester believes are the
future state of the art for easier navigation and representation of very complex information
although this capability is complex to set up at present.

Avolution is a particularly good fit for organizations that involve the following EA stakeholders:
IT operations and IT finance.

The Salamander Organization provides a toolbox and services to build your own EAMS.

The Salamander Organization started in 1996, mainly in the UK, and offers a platform called
MooD to support governance and EA together. It focuses primarily on the government and

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defense sectors and related industries such as aerospace, energy, and systems integration.
MooD provides a platform for the development of EA management suites; it grew out of
Salamanders experience of exploiting architectural approaches in the business domain.
The Salamander Organization delivers a web-based platform (MooD Active Enterprise),
repository, and collection (MooD Business Architect). The MooD platform can support
EAMS implementations in complex, regulated, and highly constrained contexts in which the
adaptation of the platform to these individual contexts makes all the difference.
The Salamander Organization demonstrated good capabilities supporting these EA stakeholders:
the CIO, test managers, and governments-specific roles.
Contender: A Build-Your-Own EAMS Offering That Is Also Safe Option

BiZZdesign provides a strong second-generation EA tool but lags in the EAMS space.

BiZZdesign is a Dutch company with offices in Europe (the UK and the Benelux) and America.
In addition to its EA tool, it also offers training and consulting on best practices based on
ArchiMate and TOGAF. The BiZZdesign tool suite includes BiZZdesign Architect, BiZZdesigner,
GripManager for monitoring change in projects, Risk Manager for operational and financial
risks, and InSite, a portal for dynamic publication of models.
BiZZdesign is best suited for enterprise architects particularly those using ArchiMate
notation and TOGAF.

Supplemental MATERIAL
Online Resource
The online version of Figure 2 is an Excel-based vendor comparison tool that provides detailed
product evaluations and customizable rankings.
Data Sources Used In This Forrester Wave
Forrester used a combination of three data sources to assess the strengths and weaknesses of each
solution:

Vendor surveys. Forrester surveyed vendors on their capabilities as they relate to the evaluation
criteria. Once we analyzed the completed vendor surveys, we conducted vendor calls where
necessary to gather details of vendor qualifications.

Product demos. We asked vendors to conduct demonstrations of their products functionality.

We used findings from these product demos to validate details of vendors product capabilities.

April 15, 2011

2011, Forrester Research, Inc. Reproduction Prohibited

The Forrester Wave: Enterprise Architecture Management Suites, Q2 2011

For Enterprise Architecture Professionals

Customer reference calls. To validate product and vendor qualifications, Forrester also

conducted reference calls with one and sometimes two of each vendors current customers.
Forrester also uses daily interactions with customers actually changing their EA tool as well as
Forrester involvements in customers EAMS projects to tune questions and opinions.

The Forrester Wave Methodology

We conduct primary research to develop a list of vendors that meet our criteria to be evaluated
in this market. From that initial pool of vendors, we then narrow our final list. We choose these
vendors based on: 1) product fit; 2) customer success; and 3) Forrester client demand. We eliminate
vendors that have limited customer references and products that dont fit the scope of our evaluation.
After examining past research, user need assessments, and vendor and expert interviews, we develop
the initial evaluation criteria. To evaluate the vendors and their products against our set of criteria, we
gather details of product qualifications through a combination of lab evaluations, questionnaires,
demos, and/or discussions with client references. We send evaluations to the vendors for their review,
and we adjust the evaluations to provide the most accurate view of vendor offerings and strategies.
We set default weightings to reflect our analysis of the needs of large user companies and/or other
scenarios as outlined in the Forrester Wave document and then score the vendors based on a
clearly defined scale. These default weightings are intended only as a starting point, and readers are
encouraged to adapt the weightings to fit their individual needs through the Excel-based tool. The
final scores generate the graphical depiction of the market based on current offering, strategy, and
market presence. Forrester intends to update vendor evaluations regularly as product capabilities
and vendor strategies evolve.

2011, Forrester Research, Inc. Reproduction Prohibited

April 15, 2011

13

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