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bizhub C452/C552/C652/C220/C280/C360
LK-101 LK-102 LK-103 LK-105
License Authentication Operation Guide
2009/10/05
Ver.1.01
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
CS Operations
Issued by BT-CSO
Ver 1.01
Contents
About this guidebook....................................................................................... 4
Outlines of Functions....................................................................................... 4
License Operations .......................................................................................... 5
Activation ...........................................................................................................................5
Deactivation .......................................................................................................................5
Repair ................................................................................................................................5
Initialization ........................................................................................................................5
Deactivation .................................................................................................... 36
Overview of Deactivation operation...............................................................................36
Necessary Hardware.......................................................................................................36
Necessary Information....................................................................................................37
Relation of Hardware, Requirement/ Condition, and Information.................................37
Flow chart for Deactivation ............................................................................................38
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Repair .............................................................................................................. 51
Overview of Repair Operation ........................................................................................52
Necessary Hardware.......................................................................................................52
Necessary Information....................................................................................................52
Relation of Hardware, Requirement/ Condition, and Information.................................53
Flow chart for Repair ......................................................................................................54
Repair Procedure ............................................................................................................55
Initialization..................................................................................................... 63
Overview of Initialization operation ...............................................................................63
Necessary Hardware.......................................................................................................63
Necessary Information....................................................................................................63
Relation of Hardware, Requirement/Condition, and Information..................................64
Flow chart for Initialization .............................................................................................65
Initialization Procedure...................................................................................................66
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i-Option firmware is also including some additional functions that can be used without
the authentication. For the explanation of those functions. Please refer to the PRI for
the firmware.
Outlines of Functions
License Activation Base Functions are included in the firmware. Activation Base
Functions have several types of functions. (Please refer to the functions listed below.)
Those functions are included in the firmware. If you purchase the license and activate
the License Activation Base Functions, the functions will be available. Also, the function
enhancements do not necessary Activation are included in the firmware. About those
functions, please refer to not this guidebook but PRI distributed with the firmware or the
following chapter.
LK-101
Web browser function, Image panel, and it is possible to register the picture
(thumbnail) in the address book on the image panel.
LK-102
Enhancement of PDF encryption (response to public key and AES, function that
can write title/ creator when sending PDF file, etc.)
LK-103
LK-103 Includes LK-101 and LK-102.
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License Operations
When you start, stop or repair using the license activation base functions, those operations,
Activation, Deactivation, Repair or Initialization, have to be made as you intended. There
are 4 types of License Operations.
License Operations
z
Activation
This is the operation to enable License Activation Base Functions and make
the functions operational.
It is possible to execute this operation in Administrator Mode or Service
Mode.
Deactivation
This is the operation to invalidate the activated License Activation Base
Functions.
It is possible to execute this operation in Service Mode.
Repair
It is necessary to execute this operation when the error of license
management state is displayed on the control panel. If it occurs, the License
Activation Base Functions are temporarily disabled. To recover the condition,
Repair operation has to be performed.
It is possible to execute this operation in Service Mode.
Initialization
Execute this operation when the error state is not resolved after performing
Repair. Basically, execute Initialization only when the error of license
management state occurs after performing Repair.
When performing the operation, please confirm that the error of license
management state occurs under what conditions (executed operations, parts
replacement, setting change and so on).
It is possible to execute this operation in Service Mode.
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Deactivation
Repair
Initialization
To LMS
Serial Number
Token Number
X(*1)
X(*2)
Request Code
License Code
X(*1)
X(*2)
Function Code
X(*1)
X(*2)
Deactivation code
From LMS
X
X
X
X
Initialization Code
X(*3)
*1 If you exchange NVRAM when performing Repair, you need this information.
*2 Require when re-activate the functions after the initialization.
*3 Necessary to contact the support to acquire the code.
Token Number
Token Number is printed on the Token Kit, or will be informed when purchasing the
license. You need this number to enable License Activation Base Functions.
Request Code
This is ID Number to recognize the individual MFP. Serial Number information is
also included in the Request Code.
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License Code
Use this code to MFP when you activate License Activation Base Functions.
License Management Server (LMS) issues this code.
Deactivation Code
This code is issued from LMS. This code is prepared on LMS when the necessary
information is entered in LMS. After receiving the code, you need to enter it in MFP
through the control panel to perform the deactivation.
Initialization Code
In the event that the error of license management state is not resolved, the license
has to be reset to the initial condition forcibly. The information used to do it is the
initialization code and issued from LMS.
After that, it is necessary to activate the license again, to use the functions.
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MFP
PC
LMS
Display the information on the panel or input the information from panel.
Display the information on the PC. Input the information from (PageScope Web
Connection) or Web browser screen.
* Actual screen may be different from the operation procedure screen in this guidebook.
You must prepare the followings to use the License Activation Base Functions.
z
If you need replacement of NVRAM or Service EEPROM, please exchange it for new
one.
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Activation
You need to perform Activation to use License Activation Base Functions. The following is
the explanation about the Activation.
Find Token Number on Token Certificate, and get Serial Number and Request
Code from MFP. From PC, access to LMS using Web browser, and input Token
Number, Serial Number and Request Code to LMS. License Code and Function
Code are output from LMS. If you input the codes to MFP, Activation will be
completed.
MFP Administrator
Token Certificate
LMS
[Token Number]
Input
MFP
[Serial Number]
[Request Code]
Output
Input
[License Code]
[Function Code]
Activation
Necessary Hardware
MFP
PC
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Necessary Information
Function Code
Requirement/ Condition
Information
[Serial Number]
the MFP.
[Request Code]
License Kit
Token Certificate
[Token Number]
Upgrade Kit
Additional memory
None
(UK-203)
Pen etc.
PC
Web browser
(LK-101/LK-102/LK-103/LK-105)
None
(LMS)
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[License Code]
[Function Code]
10
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2.
Access to LMS
Yellow
3.
MFP Activation
Pink
Light blue
Prepare PC
(additional memory)
Get the
[Serial Number]
[Request Code]
from MFP
Complete Activation
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Activation Procedure
The following is the step by step procedure to activate License Activation Base Functions.
When using each code, please pay attention U and V, 0(number) and O(alphabet).
0 (Number) is not used in [Request Code] and [License Code].
Here are necessary information (operation) and acquisition procedure in the above steps.
Information (operation)
Acquisition Procedure
Note
Token Number
20 digits alphanumeric
Request Code
a) MFP panel
30 digits alphanumeric
Administrator Mode
Service Mode
13 digits alphanumeric
Request Code.
EG.) A00H020012345
Function Code
Activation
a) MFP panel
Administrator Mode
Service Mode
30 digits alphanumeric
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License Kit
Certificate.
Token Certificate
20 digits alphanumeric
Certificate.
EG.)1234-5678-90ab-1234-5678
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When printing it, [Request Code] and [Serial Number] will be printed as sample below.
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*During the procedure with LMS, when you need to return the previous screen, press the back
icon on the web browser.
b) Click [Administrator Menu].
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h) Click [OK].
k) Click [OK].
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*During the procedure with LMS, when you need to return the previous screen, press the back
icon on the web browser.
b) Click [CE Login].
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e) Click [OK].
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j) Click [OK].
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m) Click [OK].
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Deactivation
This is the operation to deactivate the activated functions. Deactivated function will be
unavailable and not displayed on the panel. The following is the explanation about the
Deactivation.
Register Serial Number of MFP and purchased Token Number from PC to LMS
using Web browser. LMS issues Deactivation Code and Function Code to
deactivate functions. If registering the Deactivation Code and the Function Code
to MFP, you can perform deactivation of functions. After registration, Deactivation
Complete Code is displayed on the MFP. Please be sure to register the code to
LMS using Web browser.
Token Certificate
LMS
[Token Number]
Input
MFP
[Serial Number]
Output
Input
Input
[Deactivation Code]
[Function Code]
Deactivation
Necessary Hardware
MFP
PC
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Necessary Information
Function Code
Requirement/ Condition
Information
[Serial Number]
the MFP.
License Kit
Token Certificate
(LK-101/LK-102/LK-103
[Token Number]
- types of licenses
/LK-105)
PC
Web browser
None
License Management
Server (LMS)
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[Deactivation Code]
[Function Code]
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2.
3.
MFP Deactivation
Light blue
Yellow
Pink
Prepare MFP
Prepare PC
Next Page
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Complete Deactivation
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Deactivation Procedure
The following is the step by step procedure to deactivate License Activate Base Functions.
When using each code, please pay attention U and V, 0(number) and O(alphabet).
0 (Number) is not used in [Deactivation Code] and [Deactivation Complete Code].
Here are necessary information (operation) and acquisition procedure in the above steps.
Information (operation)
Token Number
Acquisition Procedure
Token Certificate (License Kit)
Note
20 digits alphanumeric
Check License Kit that needs
Deactivation.
Serial Number
13 digits alphanumeric
Input to LMS
Deactivation Code
35 digits alphanumeric
Input to MFP panel
Function Code
Deactivation
Deactivation Complete
Code
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35 digits alphanumeric
Input to LMS
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License Kit
Token Certificate.
(LK-101/LK-102/LK-103/LK-105
Token Certificate
20 digits alphanumeric
EG.)1234-5678-90ab-1234-5678
13 digits alphanumeric
EG.)A00H020012345
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*During the procedure with LMS, when you need to return the previous screen, press the back
icon on the web browser.
b) Click [CE Login].
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e) Click [OK].
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b) Select [Deactivation].
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*During the procedure with LMS, when you need to return the previous screen, press the back
icon on the web browser.
b) Click CE Login.
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e) Click [OK].
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h) Click [OK].
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Repair
After replacement of the parts, the message License Management Error occurred may be
displayed on the control panel. When the message appears, it is necessary to perform
repair operation.
The repair operation can be done with accessing LMS. When those parts as listed
below are replaced, the message License Management Error may be displayed.
When replacing those parts below, please replace it with new parts. When the
parts are replaced with used parts, the message condition can not be solved by
performing the repair operation.
NVRAM
While the error message is indicated on the control panel, the License Activation
Base Function will not be disabled.
When the error message is indicated after replacement of the NVRAM, License
Activation is required after the completion of the repair operation to use the
function again.
Even the function was not activated, the message may be indicated if those
parts mentioned before is replaced. MFP can be used without the repair
operation, but to solve it, the repair operation is required.
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With accessing LMS with the web browser, it is necessary to enter the Serial
number, Request Code, and Repair Request Code. Then LMS issues Repair
Code and Function Code. With using the Repair Code issued from LMS, the repair
operation will be preformed. To perform repair operation, the code has to input in
the MFP through the control panel.
License Code and Function Code are displayed only when it is necessary to
input them.
MFP
LMS
Input
[Serial Number]
[Repair request code]
[Request Code]
[Repair Code]
[License Code]
[Function Code]
Repair
Output
Input
Necessary Hardware
MFP
PC
Necessary Information
Function Code
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Requirement/ Condition
Information
[Serial Number]
the MFP.
[Request Code]
[Repair Request Code
(Repair Demand Code)]
PC
Web browser
None
(LMS)
[Repair Code
(Repair Permission Code)
[License Code]
[Function Code]
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2.
Access to LMS
3.
MFP Repair
Light blue
Yellow
Pink
Prepare PC
Get
[Serial Number]
[Request Code]
[Repair Request Code
(Repair Demand Code)]
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Repair Procedure
The following is the step by step procedure to perform repair.
When using each code, please pay attention U and V, 0(number) and O(alphabet).
0 (Number) is not used in [Request Code], [Repair Request Code (Repair Demand
Code)] and [Repair Code (Repair Permission Code)].
Here are necessary information (operation) and acquisition procedure in the above steps.
Information (operation)
Request Code
Acquisition Procedure
MFP panel
-
Serial Number
Note
30 digits alphanumeric
Service Mode
13 digits alphanumeric
Request Code.
EG.) A00H020012345
Request Code.
Repair Code
35 digits alphanumeric
35 digits alphanumeric
Input to MFP panel
30 digits alphanumeric
This is used for activation.
Function Code
Repair
(Service Mode)
* License Code and Function Code are displayed only when it is necessary to input them.
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b) Select [Repair].
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When printing them, [Serial Number] [Repair Request Code (Repair Demand Code)] and
[Request Code] will be printed as sample below.
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*During the procedure with LMS, when you need to return the previous screen, press the back
icon on the web browser.
b) Click [CE Login].
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e) Click [OK].
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Initialization
When the message License Management Error is displayed on the control panel, the
repair operation is first thing to do. However, in case the condition could not be solved after
repair operation, the license initialization operation necessary to be performed to clear the
condition.
LMS issue initialization codes, and then the initialization can be done by entering
the code in MFP through the control panel. To acquire an initialization code, it is
necessary to report the condition to your support contact. After the initialization,
License Authentication Base function will be disabled. Therefore, to use the
function again, it is necessary to perform License activation operation.
MFP
[Serial Number]
[Request Code]
Support Contact
[Result of Repair operation]
[Service History]
Information/ Request
Reply
Input
Initialization
[Initialization Code]
Necessary Hardware
MFP
Necessary Information
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The service history, the result of the repair operation and parts replacement history
etc.
Requirement/ Condition
Information
i-Option FW has to be
[Serial Number]
installed
[Request Code]
[Service History]
-Parts Replacement
-Result of Repair
operation
Communication method to
[Initialization Code]
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2.
Prepare Initialization
Yellow
3.
Perform Initialization
Pink
Light Blue
From MFP
[Serial Number]
[Request Code]
Prepare when communicating
with service contact
[Service History]
Parts Replacement
Result of repair operation
Receive
[Initialization Code]
Complete Initialization
Perform license activation when
necessary.
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Initialization Procedure
The following is the step by step procedure for initialization.
When using each code, please pay attention U and V, 0(number) and O(alphabet).
0 (Number) is not used in [Request Code] and [Initialization Code].
Here are necessary information (operation) and acquisition procedure in the above steps.
Information (operation)
Request Code
Acquisition Procedure
a) MFP panel
Note
30 digits alphanumeric
- Administrator Mode
- Service Mode
Contact.
13 digits alphanumeric
Request Code.
EG.)A00H020012345
[Service History]
-Parts replacement
-Result of Repair operation
etc..
Initialization Code
35 digits alphanumeric
Service Mode
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When printing it, [Request Code] and [Serial Number] will be printed as sample below.
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b) Select [Initialize].
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Do not execute Initialization for this purpose, especially on the MFP with License
activated. (MFP A) (Please make sure to execute Deactivation.) If executing
Initialization, the following operation is required to transfer the License to the other
MFP.
i.
ii.
License
License
Activation
Deactivation
MFP B
MFP A
2.
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NVRAM
Replace
New NVRAM
MFP
3.
Replace
Service
EEPROM
New
Service EEPROM
MFP
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