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Kapil Mishra

Mobile: 09503663101
E-Mail: Kdconnects@gmail.com

JOB OBJECTIVE
Seeking senior managerial assignments in Operations Management with Reputed Organization.
PROFILE SUMMARY
Over 9 years of experience in System Administration, team management and IT Resource
Management in the multiple domains, i.e. Educational Organizations, BPO & ITO, Event
management, Realty Sector, Banking sector etc.
Extensive experience in developing & implementation of system & Security.
Actively involved in IT Asset procurement, Vendor Selection and handling cost saving initiatives in
the processes.
Adept at handling day to day administrative activities in coordination with internal/external
departments
CORE COMPETENCIES
System Administration
Handling System administration, Security Risk and performance of team Members and providing
assistance to improve their functioning and Processes.
Ensuring proper Deployment and implementation and organisational effectiveness, and Network
security
Operations Management
Monitoring the operations related to IT infra resource, Asset Management and Maintenance,
Hardware life cycle management.
Planning effective control on materials, inventory and the maintenance of IT Infrastructure.
Finance Operations
Monitoring the expenses of the units and developing a process to enhance profitability.
Overseeing tasks related to vendor negotiations.
ORGANISATIONAL EXPERIENCE
Loylty Rewardz Mngt Pvt Ltd
Role:
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Asst. Manager - IT Infra.

Since Feb12

Supervise all daily and weekly IT procedures, report directly to IT Manager.


Design; Implement Preventive Maintenance for all IT hardware & Software.
Assign IT Staff daily jobs and check lists, train them on all needed theoretical and practical
procedures, trouble shooting and support with in corporate standards.
Managing user end escalations as well handling vendor escalation.
Implementing security policies on servers (hardening) through group policy.
Managing Hyper-V and VMware ESX boxes.
Maintaining Asset list as well Licencing part and planning Hardware and software upgrade.
Implementing Opensource for help in cost cutting (Intranet chat, Ticketing Tool etc.).

Accomplishment:
Implemented Domain environment, Intranet chat server, Ticketing Tool and IT Work Flow.

Saicom Network Technologies

Team Leader FMS

April 10 Feb12

Role:
Supervise all daily and weekly IT report directly to Client IT Manager.
Assign support team daily jobs and check lists, train them on all needed theoretical and practical
procedures, trouble shooting and support with in corporate standards.
Managing user end escalation and Handling Hardware and network Related escalation with vendors.
Managing windows Server Administration and other servers Related Issues.
Accomplishment:
Hyper-V and VMware ESX Server Implementation.
PRIVIUS EXPERIENCE:
Techlink Infraware Pvt Ltd
Inknowtech Pvt Ltd
Acma Computers Ltd
Sha-Impax Computers
SBH School

Sr. Tech. Support


Technical member
SYSTEM Support Engineer
TRC Engineer
Lab Assistant

June09 April10
Nov07 April09
Nov06 Nov07
AUG06 - NOV06
March04 June06

Professional Knowledge and Certification:


Windows server 2008 R2 and Windows server 2012 Implementation and Administration.
VMware esx 4.1 and 5.1 Administration.
Network Security Implementation and management.
ITIL Foundation Certified.
EDUCATION:
BSc. From BND Collage, CSJM University, Kanpur (UP).
PERSONAL DETAILS
Date of Birth
Address
Language known
Location Preference

KD Mishra

05 September 1982
203 Gurupooja, United Complex, Evershine city, Vasai, 401208
Hindi, English, Marathi
Lucknow, Mumbai

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