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2.3 assess the health, safety and hygiene problems which can affect the operational success of
an event
2.4 consider how marketing, human resources and quality control are applied in the
organisation and delivery of a successful event
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LO3 Understand the client and contractor relationship
3.1 assess the importance of a good client and contractor relationship to ensure successful
contract catering
3.2 assess the factors that impact on the success of the contract and client relationship
3.3 review the different types of contract
LO4 Understand the financial processes involved in tendering for and implementation of
events
4.1 discuss the process involved in drawing up contracts
4.2 assess the financial issues which affect the implementation of a contract
4.3 discuss the process of business generation within contract and event management
4.4 evaluate business success and achieving corporate targets in contract and event
management
UNIT 14: HOSPITALITY CONTRACT AND EVENT MANAGEMENT
Guidance
Links
This unit can be linked successfully with:
Unit 5: Food and Beverage Operations Management Unit 8: Marketing in Hospitality Unit 13:
Conference and Banqueting Management.This unit links to the following Management NVQ
units:
A3: Develop your personal networks
B8: Ensure compliance with legal, regulatory, ethical and social requirements
D2: Develop productive working relationships with colleagues and stakeholders
E1: Manage a budget
E2: Manage finance for your area of responsibility
E3: Obtain additional finance for the organisation
E5: Ensure your own action reduce risks to health and safety
E6: Ensure health and safety requirements are met in your area of responsibility
E7: Ensure an effective organisational approach to health and safety
F9: Build your organisations understanding of its market and customers
F10: Develop a customer focused organisation.
Essential requirements
Case study materials, some drawn from the trade press, are an essential resource.
Employer engagement and vocational contexts
It is important for centres to develop supporting relationships with local commercial providers, as
they are a good source of visits and visiting speakers.
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