CRAIG KANE

3 Claffy Street
Taunton, MA 02780
(774)218-0876
cmkane1974@comcast.net
OBJECTIVE: To gain a challenging position in marketing or related areas that will best
utilize my management and customer service skills, and encourage my strong dedication
to develop new ones.
QUALIFICATIONS:
10+ years experience in the retail sales field.
Demonstrated leadership and teamwork skills; an ability to work independently,
make educated decisions, take calculated risks and handle multiple priorities
Maintain detailed knowledge of product portfolios and specific requirements for
sale, implantation and service of ancillary programs
Strategic thinker who challenges traditional solutions and can provider
measurable improvements
Ability to operate personal and network computer systems.
Knowledge of cash office and accounting procedures.
Excellent customer service skills.
Experienced with various inventory control procedures.
Knowledge of accounts receivable and collections.
Service as a business expert to less experienced staff members.
Competent, ambitious, organized team contributor with successful sales support
experience and business management background
Understands the importance of team work and displays commitment to Teamwork
.
EXPERIENCE:
Aaron’s sales and Lease
Sales Manager
Jan09- to present
Managed the daily operations of a home furniture, appliance and media entertainment
rental store; Supervised and trained up to eight employees; Responsible for accounting
procedures including, but not limited to cash flow, payroll and accounts
payable/receivable; Operated computer system for data entry and generating reports;
Supervised reposition procedures and negotiated payment plans with customers.
Store Manager
2007- Jan 09 - Omaha Steaks-Needham, MA
Develop solutions to complex business issues affecting Omaha Steaks ancillary
customers; control 100 % of inventory and advertising; coordinate new account
implantation; Ability to coach other team members, including ability to motivate and lead
others; Control and work P&L statements monthly; as well as monthly complete
inventory counts; Ensure that issues are routed through proper channels at the correct
level of decision making authority; Accomplish goals through influencing cross-
functional relationships; Strong consultative selling skills; ability to build relationships ,
persuade, influence decision making, negotiate sales; Responsible for managing the sales
cycle for proposals, closing deals and implementing new creative approaches to meet
client objectives, including cost control; Influencing skills, especially around revenue
generation; Conduct mail order sales; Shipping and receiving; Educate customers about
our new products and techniques on cooking
Automotive Credit Consultant
2006-2007 Broadway Motors/Drive- Raynham, MA USA
Credit Counseling; Operated computer system for data entry and generating reports;
Set up payment plans for customers
Store manager
2003-2006 Rent –A- Center Hyde Park, MA
Managed the daily operations of a home furniture, appliance and media entertainment
rental store; Supervised and trained up to eight employees; Responsible for accounting
procedures including, but not limited to cash flow, payroll and accounts
payable/receivable; Operated computer system for data entry and generating reports;
Supervised reposition procedures and negotiated payment plans with customers.
Store Manager
2002-2003 Carpet and Flooring Outlet Stoughton, MA
Supervised and trained up to six employees in retail sales of flooring; Set up payment
plans for customers; Verified details of business transactions, such as, funds received,
disbursed and totaled accounts; Responsible for marketing and sale promotions.
Department Manager
2000-2002 Circuit City Hanover, MA
Managed the Audio Video Department and supervised ten employees; Responsible for
scheduling employees to ensure proper coverage; Fostered team importance and skills,
Maintained accurate inventory and coordinated year end inventory.
EDUCATION: Completed Management Training Certificate Program
High School Diploma Brockton High School
REFERENCES UPON REQUEST