Internal Use Only

Please insert NEWCO

logo

DOCUMENT TITLE

< DOCUMENT TITLE >

ALL INFORMATION CONTAINED HEREIN IS RESTRICTED AND SHALL BE KEPT FOR

INTERNAL USE ONLY. None of this information shall be divulged to persons other than Malaysia
Airlines Berhad employees and contractors authorized by the nature of their duties to receive
such information, or individuals or organisations authorised by Malaysia Airlines Berhad in
accordance with existing policy regarding release of company information.

Copyright Malaysian Airlines System Berhad (MASMAB) 20142015. All rights reserved

Title Page-i

Internal Use Only

Please insert NEWCO logo

DOCUMENT TITLE

INTENTIONALLY LEFT BLANK

Copyright Malaysian Airline System Berhad 20142015. All rights reserved.

All rights reserved. No part of this publication may be reproduced or transmitted in any form, or by
any means stored in a retrieval system of any system of any nature without prior written
permission, except for permitted fair dealing under the Copyright Act 1987, or in accordance with
terms of a license issued by Malaysian Airlines System Berhad (MASMAB) in respect of
photocopying and/ or reprographic reproduction. Application for permission for other use or
Title Page-ii

Copyright Malaysian Airlines System Berhad (MASMAB) 20142015. All rights reserved

Please insert NEWCO

logo

Internal Use Only

DOCUMENT TITLE

copyright material including permission to reproduce extracts in other published works shall be
made to MASMAB.
.

Copyright Malaysian Airlines System Berhad (MASMAB) 20142015. All rights reserved

Title Page-iii

<TITLE OF DOCUMENT>

Prepared By

:
<Name>
<Position>
<Department>

Reviewed By

:
<Name>
<Position>
<Department>

Approved By

:
<Name>
<Position>
<Department>

DD-MMM-YY

Issue No: 1 Rev. No.:

0

Rev. No.: 0

Approval Page-i

INTENTIONALLY LEFT BLANK

Approval Page-ii

Issue No: 1

Rev. No.: 0

Rev. No.: 0

DD-MMM-YY

TABLE OF CONTENTS
Contents
PART1

Page
- MANUAL ADMINISTRATION

1.1

RECORD OF REVISION

1-2

1.2

LIST OF EFFECTIVE PAGES

1-3

1.3

LIST OF ABBREVIATIONS

1-4

1.4

CONDITION OF USE

1-4
1-5

1.5

CONTROL OF MANUAL

PART2

MANUAL BACKGROUND

2.1

INTRODUCTION

2-7

2.2

PURPOSE

2-7

2.3

SCOPE AND APPLICATION

2-7
2-7

2.4

DEFINITION OF TERMS

PART3

OVERVIEW OF BUSINESS PROCESS

3.1

OVERVIEW OF BUSINESS PROCESS

PART4

- MANUAL CONTENT TITLE

4.1

MANUAL CONTENT TITLE1

4-4

4.2

MANUAL CONTENT TITLE 2

4-4

4.3

MANUAL CONTENT TITLE 3

4-4

4.4

MANUAL CONTENT TITLE 4

4-4

3-2

APPENDIX

DD-MMM-YY

Issue No: 1

Rev. No.: 0

Table of Content - i

INTENTIONALLY LEFT BLANK

Table of Content - ii

Issue No: 1

Rev. No.: 0

DD-MMM-YY

PART 1 - MANUAL ADMINISTRATION

DD-MMM-YY

Issue No: 1

Rev. No.: 0

1.1

No.
-

RECORD OF REVISION

Description Of Changes
Original

Issue No. Rev No.

0

Issue No: 1

Rev. No.: 0

Author
preparer

Effective
Date
DD-MM-YY

DD-MMM-YY

1.2 LIST OF EFFECTIVE PAGES

Part

Page

Iss
No.

1.0

1-1

2.0

DD-MMM-YY

Rev Effective
No.
Date
0

Page

Iss
No.

Rev
No.

Effective
Date

02-08-13

1-2

DD-MMYY

1-3

DD-MMYY

2-1

DD-MMYY

2-2

DD-MMYY

Issue No: 1

Part

Rev. No.: 0

1.3 LIST OF ABBREVIATIONS

The following abbreviations are used for the purpose of simplification.

1.4

Abbreviation

Denote

Eg. GCEO

Group Chief Executive Officer

SVP

Senior Vice President

CONDITION OF USE

1.4.1.

This manual is the property of Malaysian Airlines System Berhad.

1.4.2.

All copies assigned to individual position(s), section(s) or station(s) is on

loan basis. If, for any reason, the position(s), section(s) or station(s) is abolished from
the company organization, the respective copy(ies) of the manual must be returned to
(owner of the manual).

1.4.3.

In the event where the title of the position or section is changed, the
department concerned shall inform (owner of the manual) promptly.

1.4.4.

The content of this manual shall not be copied, or communicated in part or

as a whole, to any person(s) not employed by the Company without the express
written consent of the (owner of the manual).

1.4.5.

It is the responsibility of the holder to ensure that his/her copy is updated to

the latest amendments and is in good condition.

Issue No: 1

Rev. No.: 0

DD-MMM-YY

1.5

CONTROL OF MANUAL

1.5.1.
The contents of this manual shall not be deleted, added, or altered in anyway
without the approval of the
(owner of the manual)
.
1.5.2.
Any page which carries an amendment must bear the new revision date. Any line
which is amended shall be highlighted by a revision bar (i.e. dark vertical line) drawn
close to amended text on the outside border of the document.
1.5.3.
A transmittal letter must accompany the amended pages to advise the holders
how to effect the amendment to their copies.
1.5.4.
Holders shall notify this department in writing for loss of manual and to obtain
replacement copy. (owner of the manual)
shall ensure that this manual is
reviewed at least once a year and effect necessary amendments as and when
necessary. Should any person(s) envisage improvements needed for the contents of
this manual, the person should direct request to (owner of the manual).

DD-MMM-YY

Issue No: 1

Rev. No.: 0

PART 2 MANUAL BACKGROUND

Issue No: 1

Rev. No.: 0

DD-MMM-YY

2.1 INTRODUCTION
This is the <Document Title>, hereinafter referred to as the Policy provides
comprehensive <insert as appropriate> within the scope and application herein
defined in Part 2 Section 3.0 for Malaysian Airlines System Berhad
(MASMAB).

2.2 PURPOSE
<Add the purpose of the document/ manual>

2.3 SCOPE AND APPLICATION

<Add the scope and application of the document /manual>

2.4 DEFINITION OF TERMS

<Add all definition of terms for the document/ manual>

DD-MMM-YY

Issue No: 1

Rev. No.: 0

Internal Use Only

Please insert NEWCO logo

DOCUMENT TITLE

PART 3 OVERVIEW OF BUSINESS PROCESS

DD-MMM-YY

Issue No: 1

Rev. No.: 0

Internal Use Only

Please insert NEWCO logo

DOCUMENT TITLE
3.1 OVERVIEW OF BUSINESS PROCESS

DD-MMM-YY

Issue No: 1

Rev. No.: 0

Internal Use Only

Please insert NEWCO logo

DD-MMM-YY

DOCUMENT TITLE

Issue No: 1

Rev. No.: 0

Internal Use Only

Please insert NEWCO logo

DOCUMENT TITLE

PART 4 - MANUAL CONTENT TITLE

Appendix-4

Issue No: 1

Rev. No.: 0

DD-MMM-YY

Internal Use Only

Please insert NEWCO

logo

DOCUMENT TITLE

4.1 MANUAL CONTENT TITLE1

<Add content>

4.2 MANUAL CONTENT TITLE 2

<Add content>

4.3 MANUAL CONTENT TITLE 3

<Add content>

4.4 MANUAL CONTENT TITLE 4

<Add content>

DD-MMM-YY

Issue No: 1

Rev. No.: 0

Appendix-5

APPENDIX
<Add content>

INTENTIONALLY LEFT BLANK