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Brand Personality
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TABLE OF CONTENTS
What Is Brand Personality?..................................................................................................................................................................3
How Important Is It?...............................................................................................................................................................................4
What Affects It?.......................................................................................................................................................................................5
Categories Of Brand Personality........................................................................................................................................................6
Conclusion.................................................................................................................................................................................................7
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What is
brand
personality?
Brand personality describes the human
characteristics of a brand. Its exactly what it sounds
like. If you think of any particular brand and stick a
face and behavioral expectations to it, then youve
associated it with a brand personality. Whether it
be overwhelmingly strong or covertly subtle, every
brand has a personality.
Think of the scope of brand personalities as you
would the guests at a party. You have your obnoxious
party animal, your polite conversationalist, your
host, and your quiet wallflower. The everyday
products and brands that enter your life can reflect
all of these traits.
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How important
is it?
Lets put it this way: a brands personality isnt established
by the manufacturers its created by the consumer. For a
brand to be associated with having a particular personality,
it has to have a reputation. Brand personality refers to the
consumers collective experiences with the brand.
The concept of brand personality is important because
it allows the company that owns the product to gain
more valuable feedback than just asking about attribute
perceptions. Brand personality can also differentiate
products that have similar product attributes.
Finally, brand personality opens the door for a stronger
relationship with the brand. Consumers can begin to
think of the brand (or product) in terms of its personified
attributes. Brand personality is an extremely powerful
relationship device.
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What
affects it?
Perception is the primary factor that affects the way
a brand builds personality. Consumers may view
an overly expensive pair of sunglasses as luxurious,
stylish, or even snobbish. They might view a brand
new type of laptop as bourgeois, cutting-edge or hip.
Its all in the way that that brand resonates.
Also, the things that are associated with the brand
itself can affect the way its personality is perceived.
If a skin care product is sponsoring the next Miss
America Pageant, then consumers may associate
the brand with absolute beauty and poise. This will
in turn give the product a personality that resonates
with feelings of class and femininity. Its all in the
presentation.
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Categories
of brand
personality
There are many categories of personality that brands
can fall into (just like people). But here are a few that
stand out in the world of competitive brand marketing:
Sincere (Think down-to-earth, family-oriented, or
genuine) Examples include Milton Bradley, Kodak,
and Hallmark
Exciting (Think spirited, young, or outgoing)
Examples include MTV, Abercrombie & Fitch, and
Glee
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Conclusion
The bottom line:
Brand personality ENRICHES the brand.
It gives it texture and taste.
Its an essential part of a products survival.
Brand personality is the most enduring aspect
of the complete brand image.
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Brand Personality
The Russo Group, 2010. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
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