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5 Ecommerce Best Practices Distribution Businesses

Need to Know
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Ecommerce Best Practices

When youre in the business of selling goods online, you know how important the details are and how hard it is to get them
right. Thats why so many eCommerce sites in the distribution industry suffer from a variety of issues inefficient user
experiences, poor performance, and inaccurate or insufficient information. Its essential to take a step back and objectively
look at your site from time to time to see whats going right and what can be improved. Here are a few eCommerce best
practices to help you make a complete assessment:
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POSTED BY MICHAEL MEDIPOR -- JUN 25, 2015 3:46:00 PM

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Topics: eCommerce Applications

Are Smaller Enterprises Missing the Boat with Cloud

Computing?
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Cloud Computing - Is Your Small Business Missing the Boat?

I recently revisited KPMGs 2014 Cloud Survey Report, and realized that some of its key
observations were worth sharing. While the reports findings wont surprise its respondents
C-level executives from companies representing a range of industries with annual revenue of
between $100 million and $20+ billion they may be less obvious for smaller organizations.
Simply put, if your objective is to grow and you havent committed to the cloud, youre
missing the boat.
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POSTED BY MICHAEL MEDIPOR -- JUN 23, 2015 3:10:40 PM

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Topics: Cloud Business

Top Metrics to Watch When Growing a Small Business

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5 Key Metrics to Watch if You're Serious About Growing Your Small

Business
Many companies say they are focused on growth, but few have the dedication it takes to
bring their companies to the next level. If you want real growth to happen, you have to be
willing to track and manage your data to bring all of the numbers together and try to
understand what they really mean. Here are just a few of the metrics youll want to watch when youre growing a small
business:
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POSTED BY MICHAEL MEDIPOR -- JUN 19, 2015 12:20:00 PM

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Topics: Business Advice

How to Increase Your Responsiveness to Customers

With an Integrated CRM for the Distribution Industry
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Increase Responsiveness to Customers

If youre in the distribution industry, you have a lot to track. You need to know how much
inventory you have at any given moment, where products are in the distribution cycle, and
what needs to go where and at what time. However, when a customer calls with a question
or concern, what is your typical response time? A couple of minutes or a couple of days?
Even with all of the technology we have today, businesses struggle to become agile. However
integrating a CRM with other aspects of your business is often a good first step. This puts
detailed customer information at your fingertips, empowering you to make better decisions and provide better service.
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POSTED BY MICHAEL MEDIPOR -- JUN 18, 2015 12:29:00 PM

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Topics: CRM Systems, Distributors

How an Integrated eCommerce, ERP and CRM

Platform Improves Productivity in the Distribution
Industry
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Improving Productivity in Distribution

Todays, businesses are constantly on the move. Its all about the supply chain. Getting goods
from point A to points B, C and D and doing it all as efficiently as possible. Making sure the
inventory is stocked, the resources are available, and that the right products are being
delivered to the right people at the right time. How do you manage it all? Simple. All you need
is eCommerce, ERP and CRM software and additional time to manage each one separately.
Or, better yet, get one integrated platform that does it all to maximize your productivity.
Here are a few reasons why an integrated solution may make more sense for your business:
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POSTED BY MICHAEL MEDIPOR -- JUN 17, 2015 5:18:00 PM

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Topics: Distributors

Ecommerce: Your Online Shopping Cart Can Make Or

Break Your Business
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For businesses poised to enter a high-growth phase, having a safe, reliable, and easily navigable eCommerce platform is an
absolute necessity. As your companys visibility expands, more and more customers will be accessing your online shopping
cart and expecting to find an elegantly-designed and glitch-free process. Online-savvy shoppers (which includes almost
everyone, at this point) will be all too ready to abort the checkout process if they feel your system is lacking in functionality or
security. At the point of checkout, youve already convinced your customer of the efficacy of your product, the
competitiveness of your price, and the trustworthiness of your service; dont lose crucial revenue by having a breakdown in
the final stage of the sales funnel.
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POSTED BY MICHAEL MEDIPOR -- JUN 12, 2015 9:30:00 AM

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Topics: ERP Systems

Top Reasons Growing Companies Need Smart Reports

To Streamline Data
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For growing companies, situations change in the blink of an eye, and small differences in data
can be crucial to success.
It can be tempting for managers of organizations that are experiencing significant growth to
utilize separate business software solutions for each facet of the company, often because
that's how they started out, and they just don't have the time to research their options.
It may also seem advantageous at first glance to purchase software for business in a piecemeal fashion due to the uncertain
cash flow conditions a business can experience when it's growing quickly. This can especially be the case when their sales
people tout that their small business management software excels in one area above all other options, pressuring you into
purchasing before you've explored other avenues that can be better for the longer term.
It's well worth taking a moment to evaluate an all-in-one system which offers smart reporting across all sectors of the
business, can offer numerous benefits and put your firm in position for sustained and manageable growth for years to come.
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POSTED BY MICHAEL MEDIPOR -- MAY 22, 2015 10:00:00 AM

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Topics: Business Advice, Cloud Business

Abandon "Old School" Systems and Maximize Sales

Productivity with CRM
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Raise The Productivity Within Your Business by Using Customer Relationship Managment
Software
For growing businesses, every customer gained and every customer retained can be
essential to the success of the company. A cloud-based customer relationship
management (CRM) software solution can organize your data in customizable and
intuitive ways, so your sales team can have access to the most robust information
possible in order to convert prospects into long-term customers, and enjoy the most
fruitful and mutually-beneficial relationship with existing customers.

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POSTED BY MICHAEL MEDIPOR -- MAY 8, 2015 12:07:00 PM

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Topics: CRM Systems

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Why Customer Service is Important for Building a

Sustainable Business
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Why Customer Service Based on Integrated Business Application Systems Is Critical to Building a
Sustainable Business
As the owner or member of the management team for a growing business, you
recognize that attracting new customers and retaining existing customers are two of
the most important aspects of building and maintaining a successful business.
Customer Service is critical to both of these, and it's vital to get it right for your
business' long term survival.
We all know the basic mantra that "Loyal customers stay with a company who
provides quality products and services at fair prices backed by exceptional customer
service." The American Customer Satisfaction Index backs this up, reporting
that, when faced with the choice between cutting costs or improving customer service, most
companies focus on tangible assets. But in our service economy, the most important asset is intangible: a company's relationship with
its customers.
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POSTED BY MICHAEL MEDIPOR -- APR 24, 2015 10:56:00 AM

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Topics: The Importance of Great Service, CRM Systems

Guide to Choosing a CRM System

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Choosing the Right Customer Relationship Management System

for Your Business

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Choosing the right Customer Relationship Management (CRM) system for your
business is exceptionally important since you want it to be enthusiastically adopted
by your organization as a way to both capture and nurture leads, as well as to stay in
close contact with existing customers.
As a senior level decision maker in your company, you know both existing and new
customers are the very life blood of your business. As you grow, it becomes more
and more difficult to maintain and organize your interactions with your contacts.

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POSTED BY MICHAEL MEDIPOR -- APR 10, 2015 9:00:00 AM

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Topics: Business System, CRM Systems

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5 Ecommerce Best Practices Distribution Businesses Need to Know
Are Smaller Enterprises Missing the Boat with Cloud Computing?
Top Metrics to Watch When Growing a Small Business
How to Increase Your Responsiveness to Customers With an Integrated CRM for the Distribution Industry
How an Integrated eCommerce, ERP and CRM Platform Improves Productivity in the Distribution Industry

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