Business Phone System by Nebero

Proprietary and Confidential

What is Nexbro?
Is a software based PBX (Public
Exchange) that that works with
SIP standard based IP Phones,
SIP trunks and VoIP Gateways to
provide a full PBX solution.
Based on Asterisk and Linux,
Nexbro offers next generation
telephone exchange solution with
robust calling features.
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Proprietary and Confidential

September 3, 2014

What are its Features?

Interactive Voice Response (IVR)
Active Call Display
Call Recording
Call Routing
Queue Management
Conference Bridge
Video Calling
Integration with CRM
Reporting and Analytics
many more

Proprietary and Confidential

September 3, 2014

What are the Benefits?

Twice the Phone system features for Half the price
Eliminate additional Phone Wiring
Scale Phone Lines and Extensions
Use redundant and obsolete PBX in parallel
Call recording and Real-time analytics
Stay connected during Office and Non-office hours
Significant cost savings for Long distance and
International calls
Allow Roaming extensions and Hot desking
Integrates with CRM/ERP or other Business Apps
Web based console for configuration management
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Proprietary and Confidential

September 3, 2014

How were Benefited?

Manage
Quality

Cost

Ease of
Access

Operations

Mobility

Top
Management

Efficiency

Team
Work

Warriors
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Proprietary and Confidential

September 3, 2014

How this is helpful to our business?

Your business is benefited through following Solutions
Appointment Scheduling

IVR Services
Greet your callers with pre-recorded
message. Intelligent calling routing with multilevel IVR enables identification of call location
and customer (new or existing) and
automated distribution of calls.

Customer can place call to schedule an

appointment. IVR will guide caller through
options. Once appointment is fixed, an
automated SMS will be sent out with
appointment details.

Lead Generation

Service Reminders

Run Phone or SMS based campaigns to

reach the masses. Be it be product
information, special offer or daily deal this
single point solution helps you in successfully
delivering the message at defined time
intervals.

Employee Trainings

Emergency Response
In state of emergency when you need to
reach large number of people or you have to
setup disaster management center with
helpline numbers, our solution with multitude
capabilities will allow sending out messages
and respond to incoming and outgoing calls
without fail.

Let it be an insurance policy renewal or vehicle

service, reminders can be scheduled to be sent
out owners for timely payment of the policy
premium and servicing of the vehicle.

Using Call Monitor, Whisper and Barging

features, in the background you can always
listen to the conversation your agent is having
with customer. With this solution, you can force
barge into the call to handle the situation. All
these features enable you to train your
employees and groom their customer service
skills.

Proprietary and Confidential

September 3, 2014

How this is helpful to our business?

Your business is benefited through following Solutions
Click-to-Call
Research has proven that telesales executives waste
up to 20% of their time in dialing the phone numbers
with 100% accuracy. Nexbro API enable seamless
integration with your existing CRM, ERP or any other
business application. User can directly place call
from inside of the application using single click-to-call
ability.

Collaboration

Mobile Workforce
With features like Mobile Extension,
Conference Room, VPN, Ring Groups, Find
Me, Follow Me; your road warrior employee
or salesperson is always connected to office
phone system during office and non-office
hours.

Leveraging Conference Bridge, Roaming

Extensions and Video Calling capabilities,
employees can have a face-to-face
conversation with a co-worker whether
theyre in the same office or on the other
side of the world.

and many more

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Proprietary and Confidential

September 3, 2014

What are the Technical Requirements?

We recommend following Hardware for Nexbro Implementation
Server

Telephony
Cards

External
Connectivity

Desk Phones

Head Phones

Entry Level
Intel Core i3/
i5/i7 CPU
based server
with dual
power supply
with 4GB of
RAM and 500
GB of HDD
SAS/SATA
(7200 or 15000
RPM)

Single or Two
Port PCI
Express (PCIe)
card PRI
card or GSM
card or FXO
card based on
the type of
Connectivity

ILL (256 Kbps

or more) or
PRI Line or
GSM SIMs or
PSTN Line or
any
combination

Analog or IP
Phones

- Optional -

8
Proprietary and Confidential

September 3, 2014

How Implementation will be done?

Overview of the Implementation Architecture

9
Proprietary and Confidential

September 3, 2014

Thank you!
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Proprietary and Confidential

September 3, 2014