1 Verbal & Nonverbal Communication

The Islamia University Bahawalpur

Department of Computer Science & IT

Communication Skills & Technical

Writing
REPORT TITLE

Verbal & Nonverbal

Communication

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Submitted to:
MAM Madiha Shoukat

Presented By:

Group Members
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6

Roll No.
109
111
126
128
137
143

Name
Hira Farooq
Sajid Ali
M. Adnan
M. Adnan Khurshid
Umar Rehman(Admin)
Maria Akram

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Acknowledgement
We all thanks you a lot from core of our hearts
for your efforts, for helping us, for guiding us and
providing us chance to enhance our skills.
Thanks a lot MAM Madiha Shoukat

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Content
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Description
Summery
Introduction
Verbal Communication
Characteristics of Effective Verbal communication
Nonverbal Communication
Power of Nonverbal Communication
Forms of Nonverbal Communication
1) Eye contact
2) Facial Expression
3) Postures
4) Touch
5) Gestures
6) Signs

Nonverbal Communication around the world

1) In Pakistan
2) In China
3) In Argentina
4) In India

Bibliography

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Summery
In this topic we are telling you about verbal & Nonverbal
communication. Communication is the process of transmitting message
between sender and receiver. Communication may be has two types
(Verbal and nonverbal communication) in which we briefly discuss on
verbal and nonverbal communication. Verbal communication means
communicating

with

words,

written

or

spoken.

Nonverbal

communication in communication through using wordless words.

Nonverbal communication consists on different forms like Eye contact,
Facial expression, postures, touching, gestures and signs. We will some
discuss on these forms in our report.

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INTRODUCTION

Communication
Is the Process of transmitting information between sender and receiving
called communication, It may be two types of communication.
1. Verbal Communication
2. Nonverbal Communication

Before moving towards, lets keep in your mind that verbal

communication and nonverbal communication are interconnected and
they operate together in communication.
In verbal communication and nonverbal communication main difference
is, in verbal communication we use our voice for communicating and in
nonverbal communication we use body signs for communication.
Lets some discuss on that.

Verbal Communication
Verbal communication means communicating with words, written or
spoken. Verbal communication consists of speaking, listening, writing
and reading.

Characteristics of Effective Verbal

communication
Consider the objective
Be Sincere
Use simple language, familiar words
Be brief and precise
Assume nothing
Use polite words and tone
Say something interesting and pleasing

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Nonverbal Communication
Nonverbal communication includes all unwritten and unspoken
messages, both intentional and unintentional.
Nonverbal communication = communication without words
Nonverbal communication is the process of communication through
sending and receiving wordless messages.

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Power of Nonverbal Communication

Nonverbal communication is the most powerful form of communication.
More than voice or even words, nonverbal communication helps to
create your image in others mind and even you can express your
emotions and feelings in front of others, which you are unable to express
in words

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Forms of Nonverbal Communication

There are different forms of nonverbal communication.
Eye contact
Facial Expression
Postures
Touch
Gestures
Signs

Eye Contact
Eye contact is key characteristic of nonverbal communication, expresses
much without a using single word. In American culture, maintaining
eye contact shows respect and indicates interest.
Eye contact also establishes the nature of relationship.

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Facial Expressions

Facial expressions are the key characteristics of nonverbal

communication. Your facial expression can communicate happiness,
sadness, anger or fear.

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Posture

Postures and how you carry yourself tells a lot about you. How you
walk, sit, stand or hold your head not only indicates your current mood,
but also your personality in general.
For example, if you cross your arms while standing, you indicate that
you may be closed off and defensive. Meanwhile, walking with your
head down and avoiding eye contact with others may indicates shyness.

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Haptic and Touch

Haptic communication is communicating by touch. Touch or haptic is

the characteristic of nonverbal communication and used when we come
into physical contact with other people.
For example: We use handshakes to gain trust and introduce ourselves.

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Gestures

A gesture is the characteristic of nonverbal communication in which

visible body actions communicate particular message.
Gestures include movement of hands, face, or other parts of the body.

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Signs

Use of various signs in nonverbal communication.

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Nonverbal Communication around the world

In Pakistan

Expressing happiness, respect and love for others.

In China

The Chinese dont like being touched by strangers. Therefore dont make
any body contact.

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In Argentina

A handshake and nod show respect when greeting someone.

In India

Greeting with Namaste placing both hand together is a very

common nonverbal communication and show respect.

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Bibliography
In the end of the report we want to tell some references, where from we
get some help for making our report.

Sr #
01
02
03

Description
Amit kumar presentation (Pondicherry University India)
Muhammad waqas Khan Presentation (UMT University Pak)
Business Communication (Asha kual)