Corporate Profile

Fast, Secure, Reliable

Hi Octane Infostructure for Pakistan!

About Multinet
Multinet Pakistan, an operating company of Axiata, is an innovative data and voice communication
provider for state-of the-art managed services solution to meet the needs of its carrier and enterprise
customers.
Multinet excels in providing leading-edge connectivity solutions to C2C, C2B and B2B segments on its
own multi-layered OFC network, spanning over 105 cities across Pakistan. Today, Multinet has
expended its ling-haul DWDM fully redundant network, self-healing architecture network to over 5,500
km and continue to aggressively invest in extending its reach further within Pakistan and to neighboring
countries.

OUR VISION

To be Pakistans Business
Communication Company of
choice focused on
delivering leading
connectivity solution as
measured by our
exceptional service quality,
reliability, global reach,
innovation, and value for our
customers and stakeholders

MISSION

OUR VALUES

Deliver Superior Business AnyMediaTM (Data,

Voice and Video) connectivity solution for Pakistan
on our 100% digital fiber-optic network.

Innovations
Reliability

-Be recognized leader in communication market.

Superior Quality
-Be customer focused organization providing one
stop solution.

Price Value

-Build enduring relationships based on trust.

Integrity

-Inspire Team performance excellence by being

employer of choice.

Respect

Time Line
TM international (Axiata)
Completion of Metronet
acquires 80% equity in
second phase expending it
Multinet was Founded
Multinet
to 32 cities
- Completion of Project Ittehad
- Established its second international
(6000 Kms of Nationwide
PoP in London
Optical Fiber Backbone)
Launched
Voice services & Managed
Obtained Data Network
- Started international
Services/BPO Services
Operator License
operations.
(DNOPs)
- Launched Data Center
services

1996
1996

1997

2001

Obtained Electronic Information

Services License (EIS)

2002

2004

2005
2005

2008
2008

Launched Project Ittehad (6000

Kms of Nationwide Optical Fiber
Backbone)

First to launch DSL services in

Pakistan and established itself as
a dominant provider of DSL
services

2009
2009

2010

2011

2012
2012

2013

- Established itself as a market leader in B2B

connectivity services
- Becomes preferred data services provider for
top Banks & Enterprise in Pakistan.
- n collaboration with Epsilon, launched
econnect, the Carrier Neutral Interconnect
Platform and its ePoP services in Karachi

Completion of Metronet (Optical

Fiber Access Network) First
Phase

Established its first international

PoP in Singapore
- Launched Cloud services

With over its 15 year of history, Multinet has successfully transformed and grown to become a profitable enterprise with
over PKR 6 billion turnover, a workforce of over 1,000 telecommunications professionals deployed nationwide and a blue
chip client portfolio both domestic and has partnered with top international Telecommunication companies such as
Telecom Malaysia, Epsilon, Verizon, PCCW, Tata, Airtel, CMC networks British Telecom and orange Business Services.
The keys to Multinets success have been its unshaken B2B focus and its formative and enduring vision to be the leading
IT / Info-structure Company of Pakistan.

Axiata Group
Axaita group is an emerging
leader in the Asian telecom
market with a vision of
becoming
the
leading
telecommunication company in
the region by 2015.
Axaita has a significant presence in Malaysia,
Bangladesh, Cambodia, Indonesia and Sri Lanka.
In addition, the Malaysia grown holding company
has
strategic
mobile
and
non-mobile
telecommunication operations and investments in
Indian, Iran, Pakistan, Singapore and Thailand.

IRAN
PAKISTAN

BANGLADESH
INDIA
THAILAND

CAMBODIA

The Groups mobile subsidiaries and associates

operate under the brand name Celcom in
Malaysia, AKTEL in Bangladesh, Hello in
Cambodia, Idea and Spice in India, XL in
Indonesia, M1 in Singapore, Dialog in Sri Lanka
and MTCE in Iran. Listed on Busra Malaysia,
Axaita is among the top ten biggest public listed
companies in Malaysia by market capitalization,
with most of its listed subsidiaries also amongst
the largest in their respective countries. The
Group, including its subsidiaries and associates,
cover over 1.5 billion people, putting its among
the largest mobile telecommunication providers in
the region by turnover. The Group has
approximately 25,000 people under employment in
10 countries.

SRILANKA

MALAYSIA
SINGAPORE
INDONESIA

Malaysia

Indonesia

Cambodia

India

Sri Lanka

Singapore

Bangladesh

Pakistan

Bangladesh

Market Positioning
Multinets unshaken B2B focus, its formative and enduring vision to be the leading IT / Info-structure
Company of Pakistan. This vision has been successfully turned into reality by a dedicated and
experienced management team with an uncompromising customer focus built around a process driven
culture delivering results including consistently high network availability, speed of execution and a
continuous innovations cycle to extract business efficiencies and optimization.

One stop data &

connectivity solution
provider.

Leveraging core
competencies for
introducing new
services

k
Unmatched fiber optic
network coverage
across Pakistan

Focus on B2B market

Be the No.1 service
provider

Who we are.......?

Kms of long haul and metro

optic fiber network

International voice
minutes top 5 market
position

Metro FTTP Network In Pakistan with

the most extensive metro optic fiber
network

Customers including leading

Multinationals , domestic blue chips ,
local and international telcos

Who we are.......?

Kms of metro network

Expansion in Process Cities Covered

Capacity utilization,
ample unlit capacity for
further services

70

51

32

17

105

Cities are currently being

served with major
concentration on business
hubs

2007

2006

2008

2009

In fiber reach across

2010

2011

2012

2013

Business Schematic

Financial
Sector
Customers

International
Telecom
Operators

Corporates

Enterprise Business Unit

Services

Long Distance International

Metro City A

Domestic

International

Domestic
Telecom
Operators

Metro City B

Carrier Business Unit

Networking & Connectivity

Metro City C

Infra Structure

Nationwide Fiber optic Network

Metro City D

Metro City E

Business Schematic
New Growth
Areas

Self Sustainable
E-Initiative

IT Managed Services/Data
Center/Voice Solution

Financial
Sector
Customers

International
Telecom
Operators

Corporates

Long Distance International

Metro City A

Domestic

International

Domestic
Telecom
Operators
Enterprise Business Unit

Services

Tower Site
Management

Metro City B

Carrier Business Unit

Networking & Connectivity

Metro City C

Infra Structure

Nationwide Fiber optic Network

Metro City D

Metro City E

Network Infrastructure
6,000 km Optical Fiber Network
Seven Self-healing rings equipped with
multiple gigabits
DWDM based system IP, Ethernet and ATM
interfaces for customized applications

Co-location facilities at convenient places

A full GIS system to ensure rapid
restoration of fiber cuts with in Metros
Seamless international connectivity through
SMW-3, TW1, APCN, APCN-2, AAG, FEW,
MDN, MDS, and TPE across the world

Lowest Deployment Cost

4 Ducts 1 Duct is in use (over-fibered the country)
7 Self healing rings
Full GIS System to ensure rapid restoration of fiber
cuts
42 Basic and 3 purpose built co-location

Long Haul Network: Ring Architecture Topology

Ring Topology for Redundancy

On the long haul, the entire DWDM network is

based on ring architecture. This helps each of
the TDM circuit realized on the overlaid NG
SDH network to be mapped on a primary as
well as a standby secondary route. A cut on
one segment of the network can disrupt the
primary path of that circuit but the NG SDH
network can switch, typically within 50 ms, to
the
backup
path
ensuring
smooth
uninterrupted services to the customers.

Operation Control & Support Center

The promise of excellence extends well beyond the product portfolio itself to
the 24x7 operational support both in Pakistan as well as across the globe
assuring clients of uninterrupted service supported by Service level
Agreements tailored to meet customer specifications.

There are two main operations control center of the networks Karachi and Lahore. Each
operations center caters to the various distinct networks being run DWDM/NG SDH network,
the Cisco based IP/MPLS network, the Cisco based Metro Ethernet networks and the C4/C5 voice
networks.

Manned on a 24x7x365 basis by qualified network engineers who monitor the network for
unusual activities & behavior and respond accordingly. Any unusual behavior in the network is
immediately detected using various automatic monitoring systems and this triggers actions by
the network monitoring departments who activate regional resources to reach out to the root
cause of such issues and corrective actions are immediately taken up to address the
problem/issue.

The 24x7x365 NOCs manage and maintain the network. Extensive use of Emails and SMS alerts
is made to the first respondent teams.

Highly trained engineers, by profession, are available as Online Technical support 24x7x365 .

Metro Network

5,000 km optical Fiber Cable Metro

Network

Co-location facilities at convenient

places

42 cities of metro infra / services

Over 100 metro nodes nationwide

A full GIS system to ensure rapid

restoration of fiber cuts with in Metros

IP Ethernet, MPLS Layer 2 & Layer 3

and GEPON services

Complete redundancy through Metro

rings

B2B FTTP Competitiveness

Competitive Landscape:
4 nationwide optic fiber networks

PTCL
Mobilink
Wateen
Multinet

Business Equation

Customer Portfolio
FMCG / Pharma

FSI

Telcos

Others

Others

Others

Product & Services

Product & Services

Managed IT Services
Multinet Managed Services offer a wide
array of IT and allied services necessary
for the day to day operations of every
enterprise. We can help perform all the
tasks critical to core operations in an
efficient and cost effective manner so
that you can focus on business growth.
Our customized solutions have been
developed with your needs in mind and
include a mix of Data, Voice (inbound
and outbound), BPO Services, Data
Center Hosting, Cloud based Services,
Managed Telecom Services, Managed IT
Services
and
Managed
Network
Services.

We Offer

Managed Network Services

Managed IT Services
Managed Security Services
Managed Cloud Services
BPO Services
Clarity
Managed Telecom Services

Product & Services

Cloud Computing
Multinet offer first Public cloud
deployment on End-to-End Oracle
platform in Pakistan. With the servers
being deployed in the Multinet State of
the Art Data Centers it is set to
revolutionize the Cloud Computing
services in Pakistan. Multinet offers
three basic cloud service delivery
models
which
include
IaaS
(Infrastructure as a Service), PaaS
(Platform as a Service) and SaaS
(Software as a Service).

Why Multinet Cloud

Huge IT capital savings

World class Data Security Standards
Oracle Platform offering more
reliability, flexibility and scalability
High Capacity and Storage efficiency
Pay as you go
Maximum resource utilization

Product & Services

Multinet, as a part of its long term growth strategy, is in the Data
Center business.
MPPL will leverage its trusted relationship with financial institutions
and corporates to build and grow Data Center business.
Currently, MPPL maintains two basic facilities.
Existing Facilities

Karachi - 748 sq ft (26 racks - 100% utilized)

Lahore 50 racks 1,600 sq ft ( 50 racks - 40% utilized)

Expansion in Process

Islamabad 1,600 sq ft (50 racks)

Competitive Landscape

PTCL (Karachi, Lahore - 150 racks each)

Wateen (Lahore - 33 racks)

CubeXS (Karachi 52 racks )

IBM (Karachi 12 racks)

Cybernet (Karachi - 25 racks)

Data Center Space

Pakistan: Less than 40,000 sq ft

India: 1,200,000 sq ft (2009)

Singapore: IDA is building Data Center over 1,300,000 sq ft

Operations & Maintenance

Multinet, through its 42 basic locations monitors and maintains nationwide optic fiber network

Operation and Maintenance team works closely with Municipal Department, National Highway Authority
and Utility companies to protect optic fiber during the phases of civil work undertaken (road construction,
sewage system, underground cabling , etc. )

Annual O&M cost inclusive of security charges is approximately PKR 120 million per annum

Our Commitment
Multinet is committed to leveraging its underlying end-to-end network assets to develop innovative managed
solution to meet the needs of our Carrier and Enterprise business customers. Multinet enables real-time
information exchange wherever its needed. We are driven to open the world of light speed, scalable, secure
and technology leading connectivity solutions for Pakistan on a global scale.

What We Deliver

We excel at provisioning and maintaining IT

infrastructure !
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Lower Total Cost of Ownership

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Highest availability SLA for connectivity

Guaranteed OPEX relating to site + power i.e. 99% uptime
Uniform and proven management of sites, with guaranteed
power and 24/7 site management
Better performance

Scalable solutions
Multi tenant franchise effect
Redirect CapEx for increased and accelerated network
expansion
Faster time to market through towers ready for occupation

Results that matter to customers !

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Improved network performance

Managed costs
Increased focus on core business
Bottom line impact

Thank You
High Octane IT Infostructure for Pakistan !