REPORT ON

SOFTWARES OF
BUSINESS
COMMUNICATION

Submitted to:
Submitted by:
Anjali Pashankar Mam

Avi Udenia
Roll no.

TABLE OF CONTENTS

1.
2.
3.
4.
5.

Summary
Introduction
Business Communication and Softwares
Conclusion
References.

Summary

Introduction

Business communication is a tool that allows you to

improve the performance of your employees, it
allows you to improve the performance of the teams
within your company, and it allows you to improve
the performance of your entire organization, all with
the common purpose to execute the organizations
strategy, reach its vision, and fulfill its mission.
If the business communication is effective:
a. At the employee level, it allows you to make
decisions, provide feedback in an ongoing basis,
make agreements, etc.
b. At the team level, it allows you to build an open
communication environment that facilitates the
creation
of
commitment,
the
creation
of
breakthrough ideas, the creation of trust, etc.
c. At the organizational level, it allows you to align
your whole company in order to execute its strategy,
reach its vision, and fulfill its mission.

SOFTWARES OF BUSINESS
COMMUNICATION

Software applications include communication

tools and interactive tools. Communication tools
typically handle the capturing, storing and
presentation of communication, usually written
but increasingly including audio and video as
well.
Interactive
tools
handle
mediated
interactions between a pair or group of users.
They focus on establishing and maintaining a
connection among users, facilitating the
mechanics of conversation and talk.

Various commonly used softwares are :

Instant messaging
One can add friends to a contact or buddy list by
entering the person's email address or
messenger ID. If the person is online, their name
will typically be listed as available for chat.
Clicking on their name will activate a chat
window with space to write to the other person,
as well as read their reply.

Groupware
The goal of groupware software such as Moodle,
Landing pages, Enterprise Architecture, and
sharepoint, is to allow subjects to share data
such as files, photos, text, etc for the purpose of
project work or school work. The intent is to first
form a group and then have them collaborate
among each other. Clay Shirky defines social
software as software that supports group
interaction. Since groupware supports group
interaction (once the group is formed), it would
consider it to be social software.
Social network search engines
Social network search engines are a class of search engines
that use social networks to organize, prioritize or filter search
results. There are two subclasses of social network search
engines: those that use explicit social networks and those
that use implicit social networks.

Explicit social network search engines allow people to

find each other according to explicitly stated social
relationships such as relationships., for example, allows
people to share their relationships on their own sites, thus
forming a decentralized/distributed online social network,
in contrast to centralized social network services listed in
the previous section.

Implicit social network search engines allow people to

filter search results based upon classes of social networks
they trust, such as a shared political viewpoint. This was
called an in the 1993 "State of the Future Report" from
which predicted that this would become the dominant
means of search for most users.

Virtual worlds
Virtual Worlds are services where it is possible
to meet and interact with other people in a
virtual environment reminiscent of the real
world. Thus the term Typically, the user
manipulates an through the world, interacting
with others using chat or video chat.
Emerging technologies
Emerging technological capabilities to more
widely distribute hosting and support much
higher bandwidth in real time are bypassing
central content arbiters in some cases
Widely viewed, virtual presence or means being
present via intermediate technologies, usually
radio, telephone, television or the internet. In

addition, it can denote apparent physical

appearance, such as voice, face and body
language.
More narrowly, the term denotes presence on
locations which are identified by. People who are
browsing a web site are considered to be
virtually present at web locations. Virtual
presence is a social software in the sense that
people meet on the web by chance or
intentionally. The ubiquitous (in the web space)
communication transfers behavior patterns from
the real world and to the web. Research has
demonstrated effects of online indicators.

REFERENCES
1.
2.
3.
4.

Social Protocols by Joseph Regale.

IBM Centre for Social Software.
Definitions Of Busniess Communication
www.google.com.