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A linguistic toolbox for discourse analysis: towards a multidimensional handling of verbal interactions
Laurent Rouveyrol, Claire Maury-Rouan, Robert Vion and Marie-Christine Nol-Jorand
Discourse Studies 2005 7: 289
DOI: 10.1177/1461445605052188
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A RT I C L E
289
Discourse Studies
Copyright 2005
SAGE Publications.
(London, Thousand Oaks,
CA and New Delhi)
www.sagepublications.com
Vol 7(3): 289313.
1461-4456
(200508) 7:3;
10.1177/1461445605052188
A B S T R AC T
KEY WORDS:
1. Introduction
Any situation of communication is characterized by multidimensional parameters. Every speech production, whatever it may be, is necessarily related to a
discourse genre or interaction type. In this pre-existing setting, every subject will
initiate, undergo and negotiate an interactive space with his/her partners in
which he/she simultaneously handles various positions, or to be more exact,
various positioning processes. What is needed in order to describe verbal interactions is an overall theory capable of taking into account the general dynamics of
speech production and reception in its full complexity and heterogeneity. An
example of this integrative pragmatics approach has been developed by Vion
(1995, 1999) and constitutes the theoretical basis of the LAA team.
The model initiated by the LAA team originates from Vion (1995) mainly, and
was originally designed to deal with natural conversation; later, the initial model
was adapted to take into account other forms of communication as well, providing analyses oriented towards various goals. While Bertrand et al. on emotional
talk (2000), Priego-Valverde on humour (1998, 2001), Maury-Rouan on coenunciation (1998) and on discourse particles (2001b), Brmond on discourse
structure and particles (2003) all used natural conversations as corpora, the
model has also been successfully applied to literary discourse (Vion et al., 2002),
media discourse in English (Rouveyrol, 1998), and doctorpatient interactions
(Priego-Valverde and Maury-Rouan, 2003). Concepts were developed or introduced on the grounds of these various kinds of corpora: taxemes (Rouveyrol,
1999), hypocorrection (Maury-Rouan, 2001a), discourse structuration in
general: on effacement strategies (Vion, 2001b), discourse instability (Vion,
2000), positioning changes (Vion, 2001b), taxemic markers (Rouveyrol, 1999),
discourse lures (Maury-Rouan, 2001b, 2003), and modality (Vion, 2001a,
2003). This article is intended to apply the model to a specific corpus consisting
of the verbal productions of members of a scientific team experiencing adaptation to an extreme environment.
The aim of the research group is to carry out discourse analyses bridging the
gap between written and oral communication, monologue and dialogue, thanks
to a model able to deal with the various relevant levels. In our view, speakers
communicate according to social positions and adopt roles. The relation thus
contracted by the different actors and dynamically co-elaborated through discourse activity can be defined in terms of interrelational positioning processes. Such
realities are dissociated into different types which altogether enable the analyst to
map discourse activity bridging the gap between various heterogeneous and
dynamic phenomena. Realities of different calibre have to be handled simultaneously by every speaker. They range from macro to micro, associating social positions to interlocutive, intersubjective and enunciative ones (Vion, 1995: 181).
These positioning processes are complementary and work on a one-to-one
basis: it is not possible to speak from a given position without conjuring up the
addressee in the complementary one and validate the process. If you speak as a
teacher, the addressee can assume no other position than that of a student or
pupil. Such positions, linked to power relations but not always, are initiated in
the course of interaction and are constantly modified.
To situate our research in relation to all other available analytical frames does
not seem to be a realistic task. However, it remains possible to try to target a
certain number of works closely linked to the levels taken into account by our
multidimensional model close to the perspective of enunciative and integrative
pragmatics such as that of Berthoud (1996), Jeanneret (1999) and Verschueren
(1999).
For that reason, instead of beginning this article with a traditional overview
of general questions, we have opted for a presentation of our theoretical perspective step by step, which will enable us to confront our model at each level with
our different sources, neighbouring approaches among the various current foreground domains in European and international linguistics.
InstitutionalPositioning
Modular Positioning
Enunciative Positioning
Discursive Positioning
Subjective Positioning
FIGURE
INTERLOCUTIVE RELATIONS
P O S I T I O N I N G P RO C E S S E S
P O S I T I O N I N G P RO C E S S E S
others. Media discourse has also been thoroughly discussed by Bell and Garrett
(1998). The critical discourse analysis approach produced the greater part of
media discourse analysis; Fairclough (1989, 1995, 2000) uses Hallidays microlinguistic systems (1973; Halliday and Hasan, 1976) as a basis. French-speaking
researchers such as Ghiglione (1989) have focused on political discourse without
necessarily considering a general set of media discourse social practices. Few
Anglo-Saxon researchers have worked on debates; Livingstone and Lunt (1994)
are among the exceptions. Most researchers focus mainly on the case of news,
scrutinizing discourse practices (Van Dijk, 1998), or issues of neutrality
(Clayman, 1992).
2.3 SUBJECTIVE
P O S I T I O N I N G P RO C E S S E S
P O S I T I O N I N G P RO C E S S E S
P O S I T I O N I N G P RO C E S S E S
Within these five modes, sub-categories are made available by the collocation of
adjectives to identify data more clearly: polyphonic is used to refer to several
utterers, diaphonic to speaker and addressee, exophonic to speaker and an
absent utterer.
This set of tools introduced by Vion (1995, 1998a) follows up Goffmans
Forms of Talk (1981). The concept of footing has been set up to evaluate a
speakers involvement strategy in relation to a participation framework. This
notion has been discussed (Levinson, in Drew and Wooton, 1988; Lon, 1999)
and used in many ways. The positions sketched: animator, author, principal and
figure constitute a set which is coherent with the typology of enunciative staging
presented above. We may ask whether the position named figure belongs to the
same order as the other three. Lon (1999) presents Goffmans work, restricting
it to three positions instead of four, so does Schiffrin (1994). Clayman (1992)
introduces a new insight into the perspective, pointing to the part of responsibility which the addressee takes in influencing a speakers choice as to the position
assumed. Thus, discourse is clearly seen as co-constructed; monologal units are
then brought back into the interactional game, which is exactly what the LAA
team attempts to suggest.
Approaches allowing one to cross enunciative and discursive levels, connecting the utterance production axis with pragmatics are extremely rare. Doing so
casts a new light on certain markers or discourse particles (Schiffrin, 1987;
Fernandez-Vest, 1994; Aijmer, 1996; Mosegaard-Hansen, 1998). The star
model was designed to combine the two dimensions opening the door to enunciative integrative pragmatics. Likewise, Jeanneret (1999) clearly displays a similar
programme in the title of her book, whereas Verschueren (1999), negating the
existence of such an approach, establishes links between elements belonging
each to argumentative, illocutionary and cognitive orders. Our model enables
analysts to transgress strict interactional borders to deal with monologal texts
(Vion, 1999; Vion et al., 2001). The same goal has been present in the Geneva
School since the beginning (Roulet et al., 1985, 2001); as well as in Linell (1998)
and Nlkes research (1994; Nlke and Adam, 1999) and is one of the main
preoccupations of the LAA.
T H E S A JA M A C O R P U S
Two different reasons account for such a tendency to repress the outflow of
subjectivity: (1) each member of the expedition having to be up to the demands
of the extreme situation, they must take care of their image as we have already
indicated; (2) as we previously explained (Bertrand et al., 2000), too much
emotion, generally speaking, is an obstacle to the sharing of subjectivity, since it
lies in every communication and undermines it. Communication demands the
synchronization of emotional states, and therefore implies a certain degree of
distanciation.
3.1.2 Discursive and enunciative levels
3.1.2.1 Modalizing lexical choices
Accordingly, the use of puise (exhausted) to characterize a physical state by one
of the members of the expedition will be immediately modified and softened:
je me sens essentiellement puise + mais bon jespre que dans quelques jours + tout
sera rentr dans lordre
(I feel mostly exhausted + but well I hope that within a few days + everything will be
back in order)
Statement (1) corresponds to speakers own voice; statement (2) stages other
voices, possibly referring to those of the group members; in statement (3) the
speakers voice is heard again, rephrasing her original opinion. It is notable that
moves (1) and (3) linked to the speakers opinion are considerably modulated
(sens que pas trs pas vraiment: feel that not very not actually; de toutes faons
pas grand-chose un peu: anyway not much kind of) in contrast to (2) in which
the voice of the group is staged. The same type of enunciative swaying is present
in one of the male subjects:
je me fous absolument.; (2) en fait cest faux (3) je mefforce (..): (1) I really dont give
a damn (2) in fact it is not true (3) but I do my best to (..)
So negative aspects relate to others, and positive aspects are endorsed by the
speaker alone.
As for enunciative staging modes, explicit unicity corresponds to positiveness,
whereas parallelism or exophonic opposition is linked to negativeness.
On the summit, rather characteristically, in certain subjects speech, the
positive pole only is made explicit through the argumentative confrontation.
Enunciative moves generate and place in the foreground a negative implicit
counter-part. The speaker counter-argues positively facing an unspoken discourse which appears only through his counter-argument, revealed for instance
through the accumulation of quand mme (all the same):
a protective value, all the same, which exists in the group
Altiplano is all the same a very impressive thing
constantly qualified, softened, broken, resulting in a rationalizing type of discourse or in surpassing oneself, which is more representative of the group than
of individual subjects.
3.2
implies a reversal of high and low positions. Considering that Sabine indicates
that it is not at all in our interview when she initiates this new frame, considering also that the two subjects in presence never come back to the first medical
interview, it may be argued that the meeting is composed of two separate successive interactions, bringing together the same subjects, but in different social
relations and different frames (an interview and a consultation). We shall see
that at the level of the complex relation built by subjects (interactive space) the
second interaction develops in a particular climate, which is the natural followup to the interview.
3.2.2 The interactive space
After studying several interviews between a member of medical staff and a
patient asked to verbalize his/her pain, it was possible to confirm that the patient
orients his/her descriptions and narrations according to a thesis corresponding
to his/her personal diagnosis of the possible origins of the pain. Very often, this
personal diagnosis was contrary to the official medical diagnosis. The description of the pain, aimed at in the course of the interview, will be integrated into
an argumentative structure in which the patient will attempt to persuade his/her
partner. As the latter belongs to the medical field, the attempt is a tricky one.
The first interaction, the interview destined to produce knowledge, consists of
extracts 1 and 2, as well as the first lines of extract 3. If the institutional positioning process defining the interactive frame remains the same throughout the
interaction, the interactive space constantly modifies itself, even if two distinct
moments are identifiable.
Extract 1 (a module oriented towards discussion by Mylne)
In extract 1, Mylne will set up particular discursive positions, dwelling on the
argumentative component of language. She will then back her thesis (my
headaches are psychosomatic) with medical arguments:
I had a treatment both for the thyroid and the beginning of menopause. (line 4)
I had my eyes checked (. . .) so everything is all right. (1517)
I had already done a head scanner. (201)
X-rays have been done too to have a look at rhumatism (. . .). (212)
At the enunciative level, the activated positions alternate between unicity and
enunciative parallelism but also have self-effacement brought into play. This mode
allows the speaker to present discourse as objective and as a general authoritative
opinion:
Because the treatments for Menopause, its always with hormones and it always
favours headaches. (79)
The notion of authority initiated by the enunciative parallelism mode, one voice
of which is part of the medical order; as well as the universal truths deriving
from the use of the effacement mode enhances the impact of the speech that the
patient endorses then more directly. As for subjective positions, Mylne presents
the image of a rather expert person who possesses a sort of medical knowledge.
Not only does she argue, eliminating gradually all the possible organic causes of
her headaches, but, as we have just seen it, she asserts some medical knowledge,
notably about the secondary effects of menopause treatments. The overall study
of interrelated positions allows analysts to cast light on subjects activities and
strategies. After the analysis of this first sequence we can make a certain number
of points:
1. Mylne apparently accepts the position of patient-informer, which helps to
define the complementary frame of the interview. Also, she has no choice, if
a subject refuses the positioning process defining a specific frame, communication is completely blocked and nothing would be constructed until some
kind of frame was found and accepted by participants.
2. While accepting the starting frame, Mylne, through her play on other positions, modifies the institutional process: wanting to initiate a conversation
module, taking up the attitude of an expert, setting up arguments and
playing on enunciative positions which endows her with a certain authority
and leads her to play higher than expected on the institutional process of
information giver.
We will not go as far as to assert that this lack of consideration towards the investigator because of an immodest play would account for Sabines refusal to take
the argued thesis (my headaches are psychosomatic) into account. This refusal is
nonetheless clear-cut:
Why psychosomatic? its not because the CAUSE is not KNOWN (laughter) that necessarily there is no cause. (323)
researcher in the medical field (which Sabine will learn only at the end of the
interview), she pretends not to know medical terms directly concerning herself.
They found something there, which shrinks, I dont know the name (laughter).
(345)
Beside the fact of stating her ignorance which consolidates Sabine in her position
of expert, the peal of laughter seems to have a very complex function: infantilize
at the subjective position level and it is also an attempt at setting up a form of
complicity and proximity (modular level), enunciative distanciation, etc. The
same configuration appears just after that:
thats it (laughter) / its / they are terms that I generally forget, hah. (412)
A subtle analysis should also take into account the production of hein (hah) as a
discourse marker. The interview becomes more dialogical with consistently
longer turns from Sabine. This general configuration will then gradually engender a conversation module with enunciative positions linked to duality and
humour. This is what is noticeable when speaking about her weight, Mylne
says:
then may be also by the ... important mass. (56)
The voice volume drop evoking confidential talk, the use of the style of speaking
adverb (of course) and laughter clearly mark a positioning, which, on the subjective side, targets complicity and proximity. After this second sequence, Sabine
agrees to take into account Mylnes own thesis. It is not possible to evaluate
Sabines degree of acceptance but it seems difficult to disassociate this concession
from all the interactive play on various positioning processes.
A few points have been given here and doubtless the analysis must be carried
further. It would also be necessary to take into account the different pauses
which precede marked lexical choices, hesitation structures (and the moments
when they occur in discourse), breaks and incomplete utterances, modalizations
(anchoring of discourse in fictive, real or fantastic worlds), modulations (distanciation strategies bearing on the act of discourse), rephrasing strategies, metadiscursive commentaries, turn overlaps, discourse markers, etc. (all the various
traces of language activity which generally constitute the basis of the analyses
carried out by the LAA team).
Also, a linguist is less concerned with the efficiency of strategies than with
the analysis itself. It is of little interest whether Mylnes strategies allow her to
achieve her goal or not. Strategies are coordinated lines of action that must be
described using linguistic concepts first. Interactive strategies would then depend
on the particular way subjects play this complex game of positioning processes.
The different strategies: intimidation, persuasion, kow-tow, seduction, research
of success, competition, minimal involvement, consensus reaching, etc. could
then be visualized by specific configurations of plays on those various positions.
Extract 3 (consultation)
As mentioned above, as early as line 97, a second interaction appears: Mylne
becomes the expert that Sabine consults. Given the fact that a certain interactional complicity was initiated earlier, Mylne will have to act modestly in the
position of expert, just as Sabine was doing in the preceding interaction. If the
interactive frame is altered, the relational history woven in the course of the first
interaction will continue in the second one. As a result, Mylne who, in the
course of the interview, had partially managed to initiate a conversational
module playing on complicity and proximity will develop her role of expert, by
hesitating in her speech and trying to avoid a structured aspect. These hypercorrection phenomena are probably explainable by the modesty law, according
to which one must not let ones face be exalted excessively nor a fortiori exalt it
oneself (Kerbrat-Orecchioni, 1996).
In other situations, they can also reflect the difficulty that a subject feels when
speaking about his/her profession to partners who do not have a very clear idea
of it. Here are other examples of the hypocorrection phenomena:
ordinary life, fairy tales). Within a unified theoretical approach we assimilate the
notion of interactive frame to that of verbal interaction genres as well as that of
discourse genres.
Not only the same unit will take up a very different form depending on the
frame in which it is produced, but also, depending on the activity of subjects at
the level of the interactive space. The units used will then be taken at different
levels of their achievement (it is then possible to draw a link to Glich and
Quasthoff s narrativity degrees (1985) and Adams prototypical logic (1992)).
Beside the complexity deriving from the compositionality of units and the
action of subjects, structuration conflicts between various participants will
constitute a supplementary factor of heterogeneity and instability of units. This
is what we can see with discussion (extract 1) and conversation (extract 2).
Given the constraints linked to the frame, these modules cannot become stable in
the interview. This is obvious in both cases by Sabines reluctance to go too far in
the activation of such modules. However, considering that Mylne struggles to
set them up and that Sabine must show she is cooperative, the orientation
towards these modules remains important, even if neither of them will be fully
activated. We will have to posit that distinct degrees of activation are possible for
discourse units in relation to the configuration of the interactive frame and
structuration conflicts occurring between participants.
4. Conclusion
The star model, by permitting scrutiny of the various levels of verbal communication, makes possible the fact of putting heterogeneous phenomena into a
structuring perspective. It is true that psychological or sociological factors which
influence individuals are complex and numerous, but as such they do not belong
to our scope of investigation. The interest of the linguistic approach we defend
lies rather in the attempt to bring to light the way in which levels as varied as
institutional, modular, subjective, discursive and enunciative positioning
processes must be taken into account to produce an analysis concerned with
social practices as well as micro-linguistic strategies.
The attitude of subjects towards language productions evolves in such a way
that the development of discourse will be characterizable by discourse breaks
and a relative enunciative instability.
The interest of the model presented here lies in the attitude, apparently paradoxical, of presenting concepts analysing discourse from clear-cut categories
while focusing on instability, heterogeneity and the dynamism of discourse
strategies.
A P P E N D I X 1 T H E M Y L E N E / S A B I N E I N T E RV I E W,
15
JUNE
1992
S
M
S
M
S
M
S
M
S
M
Excerpt 2
34
35
36
37
38
39
40
41
42
43
44
45
M
S
M
S
M
S
M
S
M
S
ils ont trouv quelque chose l qui se rtrcit dont je sais pas le
nom (clat de rire)
oui dans le bras (xxx)
oui=
cause des ctes?
d:::fil::::tracho-brachial
tracho-brachial?
cest a oui (rires) / cest des / ce sont des termes que joublie
gnralement hein
thoraco-brachial: hein
thoraco-brachial
oui parce que la trache elle est loin quand mme hein / Cest l
M
S
M
S
M
S
M
S
M
S
M
S
M
S
M
S
M
S
M
S
M
S
S
M
S
Excerpt 3
86 S
87 M
88
89
90 S
M
S
M
S
M
S
M
S
M
S
M
S
M
S
M
APPENDIX
TRANSCRIPTION CONVENTIONS
:
/
//
+
(1,51)
(xx)
=
(laughs)
underscored
CAPITAL LETTERS
APPENDIX
T R A N S L AT I O N S O F F R E N C H T E R M S
balancement nonciatif
connecteurs
discursive
enonciatif
espace interactif
marqueurs structurels
place (ralisee)
place institutionnelle
modular positioning
positioning
social positions
(interrelational) positioning process
contracted relation
interlocutive relations
interpersonal and social relations
roles
subjective
AC K N OW L E D G E M E N T S
L AU R E N T RO U V E Y RO L
RO B E RT V I O N
MARIE-CHRISTINE NOL-JORAND