VILLIT Solutions

A RURAL BPO

VILLAGE, LIFE & INFORMATION TECHNOLOGY

Mission & Vision

Mission: We aim to create more BPO centers offering

training and employment to youth in rural India,
thereby delivering cost-effective, quality driven,
requirement-oriented and value-added solutions and
other related services, hence providing competitive
advantage to customers

Vision: Our Vision is to stop rural to urban migration

and improve the socio-economic condition by
providing employment opportunities in rural India.
Corporate Profile

VILLIT Solutions is a Total Business Solutions provider with

services ranging from BPO & Content Conversion, Software
Development, Data Processing, Networking and Manpower
Support.

Our experience and expertise enable us to provide solutions that

are delivered with certainty and on time and within defined
budgets.

We ensure high quality and cost-effective IT solutions through a

highly competent and dedicated team of IT specialists.
Why VILLIT Solutions

•On an estimate, 70% of India's population resides in rural areas &

yet it generates only 26 % of the GDP

•Around 130 million rural skilled workers are still unemployed due to
lack of opportunities in rural India

•VILLIT Solutions is driving the business with a social mission,. with

the aim to build a profitable business model for private sector and at
the same time harnessing the rural youth population available. This
is a win-win situation for the community and the private sector.
Corporate Social Responsibility

Corporate companies often view CSR activities as a cost that is linked to charitable
connotations.

Associating with VILLIT Solutions, CSR would be an opportunity which would pay
back the corporate company in hard cash.

This association will be a strong social and business case. Corporate companies can
redefine their CSR strategy by outsourcing their back office services to VILLIT
Solutions and gain a competitive edge through a 40-60% cost benefit.

Corporate India's involvement in VILLIT Solutions’ social mission will be a giant

step towards creating social value in rural India by employment generation &
livelihood improvement.
Advantages for the Clients

•Relatively lower costs as overheads are far lower, hence Highly Competitive
rates for the services with no compromise on quality and timeliness

•Meaningful Social Responsibility Program for corporate entities ( CSR

program )

•Availability of excellent Infrastructure with highly committed and talented

workforce

•Provide easy and comprehensive access to the unexplored rural markets

•Availability of customized training and mentoring programs to ensure that

employees are capable to work on complex client requirements

•Lower operating cost and hence increased industry competitiveness

References

• Mr. Ashok Kumar Manoli, Principal Secretary to

Government Information Technology, Bio-
Technology & Science & Technology Dept

• Mr. Arvind Jannu, Managing Director, KEONICS

• KBITS ( Karnataka Biotechnology & Information

Technology Services )
Service Portfolio

• Data Entry & Data Capture

• PDF Conversion
• Form Processing
• Conversion to Markup Languages
• Word Processing
• High Volume Document Scanning
• Others
Service Portfolio

• Data Entry & Data Capture ◄

• PDF Conversion
• Form Processing
• Conversion to Markup Languages
• Word Processing
• High Volume Document Scanning
• Others
Data Entry & Data Capture

Bulk Data Processing, Data Capture & Manual Entry

with very high accuracy in the following sectors -
• Payroll
• Logistics
• Income Tax Application Forms
• Market Research & Surveys
• Processing of Fixed Deposits & Financial Schemes
• ID Card Processing
• Financial Accounting
Service Portfolio

• Data Entry & Data Capture

• PDF Conversion ◄
• Form Processing
• Conversion to Markup Languages
• Word Processing
• High Volume Document Scanning
• Others
PDF Conversion

• Conversion of scanned images to PDF Files

• PDF files enabled with Text Searchable features
• Enhancements of Scanned Images
• Image Touch Up with Scanfix & Adobe Photoshop
Service Portfolio

• Data Entry & Data Capture

• PDF Conversion
• Form Processing ◄
• Conversion to Markup Languages
• Word Processing
• High Volume Document Scanning
• Others
Forms Processing

• Capturing of Document Data with OCR/ICR/OMR

• Data Repair of captured data
• Data Validation of captured data
• Data, Image and 2D barcode processing from
structured and unstructured documents
• Processed data is available in customer-specific
formats (ACII,XML,CSV or any database)
Service Portfolio

• Data Entry & Data Capture

• PDF Conversion
• Form Processing
• Conversion to Markup Languages ◄
• Word Processing
• High Volume Document Scanning
• Others
Conversion to Markup Languages

• Conversion of textual content into XML/SGML as

per client’s DTD (Document Type Definition)
• Analysis of Text Contents
• Incorporation of XML/SGML tags
• Parser Validation of tagged data with custom built
application software
Service Portfolio

• Data Entry & Data Capture

• PDF Conversion
• Form Processing
• Conversion to Markup Languages
• Word Processing ◄
• High Volume Document Scanning
• Others
Word Processing

• Keying of Textual content

• Proof Reading for Spelling & Grammar
• Page Layout and Document Formatting with proper
font usage
• Special formatting with inclusion of Equations,
Graphs, Images and Charts to get desired effect as
per customer requirement
Service Portfolio

• Data Entry & Data Capture

• PDF Conversion
• Form Processing
• Conversion to Markup Languages
• Word Processing
• High Volume Document Scanning ◄
• Others
High Volume Document Scanning

• State-of-art scanning gadgets ensuring high quality

scanning
• Quality Images for optimal OCP/ICR read rate
• Post scanning Touch Up using imaging software
• Operator attended Visual Interception
• Short Turn Around Time (TAT)
Service Portfolio

• Data Entry & Data Capture

• PDF Conversion
• Form Processing
• Conversion to Markup Languages
• Word Processing
• High Volume Document Scanning
• Others ◄
Other Services

VILLIT Solutions also has expertise in the following services

• Order Taking • Sales and Marketing

• Inquiry Handling
• Answering Service
• Customer Service
• Help Desk Support
• Technical Support Services
• Remote Receptionist
• Product/Service Promotion
• Voice Broadcast
• Mail Response activities
• Live chat support
• Customization
• Testing of applications
Generalized Work Flow Process
Quality Assurance Plan

• Quality Objective : up to 99.99 % accuracy per field

• An internal record will be maintained on % of verification
errors (physical as well as program-detected)
• Supervisor will Maintain Check / Edit List and Exception List
of all Input batches. Traces of correction will be verified by
the Quality Reviewer with random inspection of data based
on such lists.
• Creation of appropriate samples, sample checking and
reporting to Internal Quality Review Team
• Generation of Daily Quality Assurance Report
Exception Processing Plan

• Find out all exceptions due to legibility or quality

of ‘bad shape’ Input and note them.
• Keep a count of all ‘bad shape’ exceptions.
• Notify Client on turn around time for data entry of
such Inputs.
• Contact Client and resolve such exceptions.
• Upload Exception Data File on to the FTP Server
daily.
Organizational Roles

• An overall Project Manager will be in charge of Project Team

and will interact with the client.
• A Program Support Team (if application has to be developed
in-house) of 1 to 2 programmers will directly report to the
Project Manager.
• Supervisors will report to the Project Manager.
• Each Supervisor will have 5 Project Associates, 2 to 3
Checkers and one Computer Operator reporting to him.
• A Quality Reviewer reporting to the Project Manger will
carry out overall checking and random inspection for Quality
Assurance
Project Hierarchy
Security & Storage

• At transmission, processing and archiving stages

• Access to Data Processing Systems by authorized persons only
• Access to Data Base by authorized persons with appropriate rights
of operation
• Data Base Logs with traces of operations
• Data Processing strictly as stipulated by Client
• Physical Access Control 24 X 7 X 365
• Change of Super User Passwords at regular intervals
• Maintenance of Scanned images and data files for 60 days after
data entry
Infrastructure

Our office and infrastructure is housed in Pavagada town of

Tumkur District, Karnataka, India. The setup is equipped with -

• 24 X 7 X 365 Security and Access Control

• Uninterrupted Power Supply with battery backups for
Servers
• Leased Internet connection providing instant global
connectivity for text, voice, graphics and data.
• 100 seater capacity with 100 employees
Infrastructure (Contd.)

• Separate Application, Database, Mail (with Firewall) and

File / Login Servers running on Windows 2000 Advanced
Server operating system

• MS-Exchange Server 2000 based mail with dedicated ids for

staff, separate domain name

• Pentium IV Workstations running Windows 2000 / Windows

XP

• Number of workstations : 100

• Number of Servers: 2
Contact Info

VILLIT Solutions
Vinayakanagar,
Near Yoginarayana Swamy temple
Pavagada Town, Tumkur Dist - 561202.
email – contactus@villit.com
Handphone +(91)9916819401 : +(91)9900544291
Landline : +91 8136 244122
www.villit.com
Thank You

We are hoping that you will afford us an

opportunity to serve you.

Looking forward to hear from you.

Thank you,
Team VILLIT Solutions