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240 POINTS
SECTION 1 5 points per question (145 points total)
In this section provide the term or concept that completes or answers the sentence provided. Here
are a few examples:
Example 1: When you divide a companys annual demand by their lot size it gives you
Answer: Number of orders per year
Example 2: The fastest mode of transportation
Answer: Air
IMPORTANT DIRECTIONS
Do NOT cut and paste your answers into blackboard.
It creates big formatting issues for grading. Type answers yourself.
Do NOT use dollar signs in your answers.
$ make downloading data very difficult.
Your answer to each question in Section 1 may NOT exceed 5 words
No Acronyms, spell out entire term
1. According to lecture, Arizona State University is working with which company to develop a
sustainability index for retail products?
2. Which company was used as an example during the lecture of an organization that saved a significant
amount of money by joining the CT-PAT program?
3. Which of the following examples was (were) NOT used in the lectures? Microsofts XBox, Chobani
Yogurt. NAFTA Railway, Volkswagens currency exchange rate issues, Store layout at Ikea,
Sourcemap.com
4. (Fill in the blank) According to the eNotes, in order to make sure suppliers deliver products on time,
in the right amount, in the correct packaging, and at the appropriate quality level, retailers will often
make their suppliers pay _______ as penalties for non-compliance.
5. According to the course readings, which retail company limits outsourcing (manufacturing more than
half of their products in-house), distributes products in small batches, applies price tags before items are
shipped, and even tolerates occasional stockouts?
6. (Fill in the blank) The line at Chipotle is very long. Some customers get in line and leave; others dont
even bother getting in line. According to SCM 300, those that do not even get in the line are _____,
those that get in line and leave are _______.
7. According to the eNotes, which Ethical Supply Chain Tool allows employees to report unethical
behavior in the supply chain without fear of retribution by their superiors?
IMPORTANT DIRECTIONS
Do NOT cut and paste your answers into blackboard.
It creates big formatting issues for grading. Type answers yourself.
Do NOT use dollar signs in your answers.
$ make downloading data very difficult.
Your answer to each question in Section 1 may NOT exceed 5 words
No Acronyms, spell out entire term
10. Your company places an order for 400 units every year. Because of a shortage in inventory only 250
are shipped to you this year. Your reaction is to inflate order sizes next year, from 400 to 500, in the
hopes that even in another inventory shortage occurs, youll get your intended order size. Your reaction
is called
11. (Fill in the Blank) According to the eNotes, in the world of business, social responsibility often means
that an organization values three things: Legal and ethical behavior, sustainability and ________.
12. (fill in the Blank) According to the eNotes, a ____________ is a firm that never actually possesses
inventory and only acts as a retailing portal taking orders from customers and contracting wholesalers
or manufacturers to make the physical delivery.
13. (Fill in the blank) Those who have bought paint at Home Depot will know they have a seemingly
endless selection of colors. Keeping thousands of colors in stock would obviously be cost-prohibitive. In
order to make their wide color selection possible while staying relatively lean, they hold high quantities
of a few basic colors that they can then mix into virtually any possible color. By putting off the step in
which the final product is mixed, they are engaging in ______________.
14. According to the eNotes, which of the following is (are) NOT associated with Lean Systems? Quality
at the Source, Rationing, Poka-yoke, Continuous improvement, Close supplier ties, Chargebacks
IMPORTANT DIRECTIONS
Do NOT cut and paste your answers into blackboard.
It creates big formatting issues for grading. Type answers yourself.
Do NOT use dollar signs in your answers.
$ make downloading data very difficult.
Your answer to each question in Section 1 may NOT exceed 5 words
No Acronyms, spell out entire term
23. (Fill in the blanks) The eNotes described a story of a boat on a lake that illustrates the need for
continuous improvement in lean manufacturing. In this story, the water represents ____ and the rocks
represent ____.
24. (Fill in the blank) In the Rapid Fire Fulfillment case, the companys self-reinforcing system was built
on three principles: Stick to the rhythm across the entire chain, Leverage your capital assets to increase
supply chain flexibility, and ______.
25. According to lecture, what is the name of the textile company that was able to manufacture fabric
whose trimming could be sold as compost and burned to heat water in their plant?
26. (Fill in the blank) According to the course materials, the outsourcing of business functions such as
accounting, payroll, human resources, and IT to independent suppliers is called____________.
IMPORTANT DIRECTIONS
Do NOT cut and paste your answers into blackboard.
It creates big formatting issues for grading. Type answers yourself.
Do NOT use dollar signs in your answers.
$ make downloading data very difficult.
Your answer to each question in Section 1 may NOT exceed 5 words
No Acronyms, spell out entire term
27. According to the course materials, if the American company Patriot Corp. contracts Telefon a
Brazilian contract manufacturer to manufacture cell phones for the North American market, this would
be an example of Patriot using which manufacturing/sourcing strategy?
28. Which book series was used as a lecture example to demonstrate the challenges associated with
global logistics of popular books in large quantities?
29. (Fill in the blank) According to lecture, when a grocery store lets Coca-Cola monitor Coke levels in
the grocery store and also has Coca-Cola representatives stock the shelves in the grocery store, this type
of agreement is referred to as ______.
NUMBER OF SERVERS
2
RHO ( )
Not Provided
0.331
0.221
P0
0.338
0.503
0.515
P1
0.224
0.333
0.341
P2
0.148
0.111
0.113
P3
0.098
0.036
0.025
P4
0.043
0.012
0.005
P5
0.028
0.003
0.001
t s (minutes)
12.70
4.83
4.36
ns
1.95
0.74
0.67
IMPORTANT DIRECTIONS
Do NOT cut and paste your answers into blackboard.
It creates big formatting issues for grading. Type answers yourself.
Do NOT use dollar signs in your answers.
$ make downloading data very difficult.
Your answer to each question in Section 1 may NOT exceed 5 words
No Acronyms, spell out entire term
Problem #37
Consumer Demand : 20,000 units
RETAIL: Theft and Damage
DISTRIBUTION CENTER: Theft and Damage
PACKAGING CENTER: Damage
MANUFACTURING: Defect Rate
MATERIALS: Supplier defect and damage rate
1.5%
1.2%
0.8%
2.0%
1.4%
How many units should the materials plan account for in order to meet the expected consumer
demand?
Problem #38
Present State:
Warehouse 1: 3500 units
Warehouse 2: 3500 units
Desired System: 4 Total Warehouses
What would be the required amount of inventory per warehouse in the desired system?
Problem #39
In a single server model, = 11 CUSTOMERS/HOUR and = 17 CUSTOMERS/HOUR. Find the
average amount of time a customer spends in the line. Provide answer in MINUTES (Two decimal
places)
Problem #40
In a single server model, = 7 CUSTOMERS/HOUR and = 12 CUSTOMERS/HOUR. Find the
probability that you will be served immediately. (Three decimal places)
.
QUESTION #1. For the assigned case, Unsafe for Children (Mattel Case), provide a brief synopsis of the
case.
Within your synopsis do 3 things:
A. Explain how Mattel set up its supply chain for Core brands vs. Non-Core brands in China.
B. Explain how this led to the problems with lead in some of the toys they manufactured.
C. Provide any lessons learned that may be of interest to other manufacturers.
This is a single question with 3 parts, so no more than 350 words total.
QUESTION #2. Consider the assigned case, Starbucks Corp.: Building a Sustainable Supply Chain, for this
question. Starbucks developed a sort of certification program for their suppliers, CAF Practices. From a
supply chain perspective, what are TWO of the aspects of this program that other companies might
want to mimic and why?
This is a single question asking for 2 items, so no more than 350 words total.
Remember, you are competing against the other students in the class.
Make sure your answer is accurate, interesting, and easy to read.
TIPS ON ESSAY MOST COMMON STUDENT ERRORS
A. Professionalism Do not try to be cool or snarky in answering your questions. Your personal opinion is not important. Your
professional opinion, though, is. You dont need to be boring, but you do need to stay professional. Keep your opinions to
yourself when completing an exam.
B. Rambling Some students just start writing with no clear direction. The answer looks disorganized, and in many cases the
student just sound unintelligent as they go from sentence to sentence without any direction. Typically, this is also the student
that refuses to use paragraphs.
C. Not being specific When you are not specific I assume you do not know what you are talking about.
D. Useless opening sentence(s). Why do students feel compelled to tell me that companies are successful or that this issue is
important? Just get to the point, answer the question. These are the same students that complain that they cant be detailed
in 350 words. IF you start answering the question immediately, you have more time to get in all of your details.