Dialog Platform Migration

MDM3x00
Installation Guide
Date: 01/04/2015
Ref: v1.1

Table of contents
1.

Introduction..................................................................................................................................... 3

2.

Connect to modem ......................................................................................................................... 4

3.

Configuration of ODU .................................................................................................................... 6

4.

Configuration of FW carrier parameters ...................................................................................... 8

5.

Terminal installation .................................................................................................................... 10

6.

Antenna pointing .......................................................................................................................... 11

7.

Terminal Commissioning ............................................................................................................ 11

APPENDIX A - Accessing Expert mode............................................................................................. 16

APPENDIX B - Transmit test carrier (expert mode) .......................................................................... 17
APPENDIX C - Retrieve Diagnostic report (expert mode) ............................................................... 19
APPENDIX D - Clearing of WEB browser cache ............................................................................... 20
APPENDIX E Alternative connection to modem ............................................................................ 21

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1.

INTRODUCTION

This document explains step by step how to configure Newtec MDM3100 and MDM3300 modems and
access Dialog network of Astrium Services.
Terminal installation includes automatic line-up which can be done without external support
(Astrium NOC, Satellite operator NOC) as long as the terminal is provisioned into the system,
however in most cases Field Engineer is obliged to liaise with Astrium PoC / Engineer to finish
the line-up and commission the MDM3x00 modem into the Dialog platform of Astrium.

Pre-requisite:
- Satellite, FW carrier Symbol rate and Frequency are known (DPM Lineup data site_xxxx
document received)
- LNB and BUC LO frequencies are known
- Modem is provisioned at HUB side (correct Air MAC Address of modem is configured)
- PC / Laptop with Ethernet port is at disposal
- WEB browser is installed and operational; the latest Internet Explorer version is required !!!;
the use of other web browsers (Chrome, Opera, Firefox etc.) may result in some cases to fail
executing certain important setup scripts

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2.

CONNECT TO MODEM

Open Control Panel / Network and Internet / Network Connections. Modify your PC LAN (Local Area
Connection) Properties - IPv4 settings to use the following IP address:
IP address:

192.168.1.10

Subnet mask:

255.255.255.0

Default gateway: 192.168.1.1

NOTE: Your PC LAN settings may look different from pictures above, depends on operating system.

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Connect a PC to any of the modem RJ45 ports. Open the browser and enter into the address line the
IP address 192.168.1.1 to access the modems GUI. When correctly loaded should display in address
line - http://192.168.1.1/cgi-bin/index and display the initial page of the modem.
NOTE: The initial page of modems GUI depends on many factors thus not displayed here.

NOTE: When first time connected to the modem via Ethernet LAN connection, your PC may ask you
to confirm the new Network location. Confirm it prior to accessing the modem web page.

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3.

CONFIGURATION OF ODU

As soon as initial page of modems GUI is displayed select Outdoor Unit from the menu on the left.

Press Add button to configure a new ODU type.

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ODU empty configuration form will appear.

Fill out the parameters as indicated on the picture below. Double check the L.O. for LNB and BUC as
those may vary site to site, depends on hardware. Press Save button.

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4.

CONFIGURATION OF FW CARRIER PARAMETERS

Select Satellite Interface from the menu on the left. Then select Beam ID 0 from dropdown menu and
press Edit button.

Fill out the two indicated tabs below with supplied data (Lineup data) and press Save button.

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Double-check the entered data. Be sure the Carrier 2 was NOT Enabled.

!!! NOTE: The values shown on the pictures above may not be correct. Always double-check the
correct values with the DPM Lineup data document supplied for each specific site.

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5.

TERMINAL INSTALLATION

Select Terminal Installation from the menu on the left and then press Restart button.

Select the configured ODU ID from the dropdown menu and press Confirm button.

Select the configured FW carrier / Spot Beam from the dropdown menu and press Confirm button.

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6.

ANTENNA POINTING

At this step revert to antenna and point it to the target satellite using prepared Spectrum Analyzer and
provided data beacon and FW carrier frequencies.

7.

TERMINAL COMMISSIONING

Press Skip Pointing button. In a case the modem was in a meantime rebooted / restarted and you
dont see the below screen, select Terminal Installation from the menu on the left, respectively repeat
step 5, if necessary.

Do NOT wait for initialisation/installation and press Reboot button.

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Confirm reboot.

Modem will reboot.

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As soon as modem reboots bring up the terminal status window by selecting Terminal Status from the
menu on the left.

Observe the changing of the Modem Status. It should stop in synchronising status with Error 020. If
there is a new Software version for the modem available at the HUB, the modem will start
automatically download it. In such case wait until the process (including auto reboot) is finished and
only then continue.

Before proceeding to the next step perform the tests with satellite operator. For activating CW
(test carrier) see Appendix A and Appendix B of this guide.

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Double-confirm the Air MAC address of the modem with Astrium engineer and observe again the
changing of the Modem Status.

The status should change quickly to network login.

Then to network layer initialization.

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And should shortly end up in operational status, HRC or CPM. All three LEDs should be green now.

The modem is successfully commissioned!

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APPENDIX A - ACCESSING EXPERT MODE

To access Expert Mode add ?ilogin at the end of URL in your browser and press enter.

This will open the Expert login window. Enter the password s3p and press Login button.

The successful login is indicated by Expert Mode label and extended Left Menu list.

NOTE: You might need to refresh/reload modems GUI in your browser (press F5) to see the page
updated / to see the full Expert Mode page. In some cases it might be also required to clear the
browser cache for details see the Appendix D clearing of web browser cache.
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APPENDIX B - TRANSMIT TEST CARRIER (EXPERT MODE)

Select Installation Carrier from the menu on the left, select Pure Carrier from dropdown menu and fill
in the satellite operator NOC supplied RF Tx Frequency (this is in GHz, while NOC usually gives the
frequency in MHz), duration of the test carrier to be up and initial power of test carrier. Press Start
New button.

Adjust the power level according to instructions of NOC / SAT Engineer. When finished the testing
press Stop Active button.

NOTE: Test carrier activation requires Hub authorization, remote therefore needs to receive the OB
carrier. Carrier activation is not immediate it will take a few sec after pushing START button.
NOTE: You might need to refresh/reload modems GUI in your browser (press F5) to be able to select
proper Carrier Mode for test carrier. In some cases it might be also required to clear the browser cache
for details see the Appendix D clearing of web browser cache.

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To perform the nominal power setup adjustment / measurement with Astrium SAT Engineer, set the
test carrier to:
Carrier Mode

HRC Carrier

Carrier Symbol Rate

180 kBaud

RF Transmit Frequency

!!! Always check with DPM Lineup data / Astrium SAT Engineer

Duration

3000s

Output power

-30.0 dBm (initial; adjust as requested by Astrium SAT Engineer)

ModCod

QPSK 3/10

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APPENDIX C - RETRIEVE DIAGNOSTIC REPORT (EXPERT MODE)

In case of troubleshooting and lack of remote access to terminal you may be asked to send the
diagnostic report. To do so, select Diagnostics from the menu on the left and then press Show
Report button.

Copy/paste the generated report in text file and send it to the requestor by e-mail.

NOTE: The same way the specific LOG can be retrieved if requested.
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APPENDIX D - CLEARING OF WEB BROWSER CACHE

The stored web browser history sometimes prevents to display some pages or parts of the pages to be
displayed correctly. Thus it is recommended in such cases to clear the browsing history / cache. To do
so press Ctrl+Shift+Del (or press Alt to display the browser command menu, then go to Tools and
select Delete browsing historyfrom roll down menu)

to open the Delete Browsing History window.

Press Delete and reload/refresh (F5) the page.

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APPENDIX E ALTERNATIVE CONNECTION TO MODEM

In a case you CAN NOT establish the connection with the modem using the default method (e.g. the
modem is not configured for default IP address), use the following procedure:

Check / Modify your PC LAN (Local Area Connection) IPv4 settings to activate the DHCP assigned
addressing.

NOTE: Your PC LAN settings may look different from pictures above, depends on operating system.

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Connect a PC to any of the modem RJ45 ports and open the LAN Status tab on your PC, and click
Details to open the windows with assigned IP addresses details.

Write down the IPv4 Default Gateway address. This is the address to enter into browser to access the
modems GUI (when correctly loaded should display in address line - http://192.168.1.1/cgi-bin/index).

NOTE: The initial page of modems GUI depends on many factors thus not displayed here.
NOTE: As there might appear in some cases problem with the DHCP operation later during the
configuration of the modem, it is strongly recommended to change the PC LAN IP settings to fixed IP
(not to use DHCP) after successful initial connection to the modem according to above procedure. In
such case set the IP address, Subnet mask and Default gateway the same as were assigned by
DHCP (see Network Connection Details).

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