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Ms.

Cherapa Wannasuk, PMP


Contact Address
219 Moo 12 Udomsuk 30 Bangna Bangkok 10260 Thailand
E-mail: cherapa@yahoo.com
Tel: + 66 (0) 2 393 9637 Mobile: +66 (0) 8 9 140 8022, +66 (0) 8 9 483
6948

Education Background and certificates


1991 - 1992 MS Computer Information System, Assumption University
1986 - 1989 BSC, Mathematics and Computer Science King Mongkut Institute of
Technology
09/2007 CSTE#15906 Certificate, QAI USA.
04/2008 PMP#520969 Certificate, PMI USA.
04/2009 CSSLP#332018 Certificate, (ISC)2 USA.

Professional Experience
08/2009 – Present Assistance Vice President – Quality Assurance at CIMB Thai
Address: 44 Langsuan Road, Lumpini, Patumwan Bangkok 10330
Telephone: +66 (0) 2 626 7471 website: www.cimbthai.com
Role and Responsibilities:
I worked with development team to implement the testing process, templates and report the
results. The test training class was established. The testing process must be aligned with CIMB
regional. The testing strategies suitable for the bank application were announced as the software
testing guideline. To ensure that the team members followed the process the audit activity is
done and report to senior management. The report will be used as an input to do the process
improvement.
• Responsible to create and implement the Testing process to the application development
team
• Coordinate with development team head to arrange the training class
• Perform Project Manager role for Performance Testing Tool deployment
• Perform Test Manager role for RRCS project
• Perform Tester for iBanc enhancement such as OTP/SMS, LM and AAS
• Audit the software development process of OTP/SMS project and report the noncompliant
issues to management
• Mentor, coach, and guide application development team members to perform tester role
• Perform reviewer of CIMB IT processes and templates review of CMMI project followed
CMMI Framework

12/2008 – 07/2009 Senior Software Development Engineer in Test at Microsoft (Thailand) –


HSG
Address: 68 BH Tower 17th Floor, Sukhumvit soi 1, Klongtoey Nua, Wattana, Bangkok 10110
Telephone: +66 (0) 2 253 8835 website: www.microsoft.com/hsg
Role and Responsibilities:
I have to ensure that every release of the application pass the exit criteria that we defined in the
test plan. Test scenarios are developed and handle functional and quality features. Application is
focus on health care service, then safety, security, confidentiality, integrity, and availability are
the keys in develop the scenarios.
• Responsible for ensuring the quality of the Patient Management and Electronic Medical
Records areas through strategic use of automation and effective test planning and
applied architecture
• Design and automation for all aspects of one or more modules of a multi-tier enterprise
scale product
• Work closely with peers in development and program management to define the release
plan and drive excellence
• Mentor, coach, grow and guide team members by providing leadership and technical
expertise in an environment that fosters personal and professional growth while having
broad and meaningful social impact

10/2004 – 12/2008 Senior Consultant and Head of Quality Control Department at GoSoft
(Thailand)
Address: C.P. Tower 1, 26th Floor, 313 Silom Road, Bangrak, Bangkok 10500
Telephone: +66 (0) 2 677 9451 Website: www.gosoft.co.th
Role and Responsibilities:
I advised test team members in creating testing processes. They had to ensure that the
application under test pass the information security scenarios.
• Provide consulting service to Quality team in testing and support area including
performance appraisal
• Create testing courses, such as unit, integration and system testing, and train the
developer and tester
• Review Test Processes, Test Plan, Test cases and Testing Results
• Advise and recommend Project Management tasks to Project Managers and Leaders
Identify measurement level of IT testing and support tasks to match with Service Level
Agreement
• Attend the formal and informal meeting related to new and change requirements and
propose the information and the options to the meeting committees in Testing and
Support area
• Advise how to create and maintain Personal Development Plan of each individual IT staffs
• Advice Configuration Management Team Members to develop Organization Configuration
Management Process

03/2002 – 09/2004 Business Consulting Manager at Aware Corporation Limited.


Address: 408/160 39th FL. Phaholyothin Place, Phaholyothin Rd., Samsennai, Phayathai Bangkok
10400
Telephone: +66 (0) 2619 0226-30 website: www.aware.co.th
Role and Responsibilities:
I worked with Sales and Development team in creating the suitable solution to the customers.
The information security, confidentiality, integrity, and availability, were the topic that we have to
discuss. The cost of application development is concerned. The more security we proposed the
more money we calculated from.
• Develop IT Recruitment service to the company in order to serve the outsourcing
requirement of the client
• Obtain new and protect existing long-term data services contracts and revenues via the
creation and execution of strategies, tactics and actions related to outsourcing sales and
renewal opportunities, including needs assessment and the resulting development of
superior proposals, presentations and pricing approaches.
• Use project management techniques to orchestrate the sales and renewal process in
partnership with the sales executive and relationship manager including meeting
scheduling, request for proposal and proposal tracking, discovery sessions, documenting
and tracking issues, and all other process requirements.
• Consult and strategize with Sales Manager, and Senior Management to develop an
effective business strategy with regard to all new business opportunities.
• Consult and strategize with Sales Managers to develop renewal proposals and
presentations that adhere to senior management direction while satisfying client
expectations.
• Provide effective communications between all involved parties within the business unit as
well as across other company entities as appropriate.
• Perform other related special projects as directed by senior management.
Software Quality Assurance team leader
• Create and update quality assurance process and template implemented in each
individual project
• Review all activities of each role against the Test Solution Activities as specified in this
proposal
• Periodically review and identify the status of Tester activities and report Testers activities
to the effected group
• Periodically report the noncompliance findings to client Management and/or on an event-
driven basis
• Supervise and Control testing and Support team
• Manage and generate test plan, test scenario, Script test, data Test, perform test
execution and report test results
• Perform Software Configuration Management Manager under CMM (Capability Maturity
Model) implementation throughout the Information System Department of the company
Member of SEPG Group
• Develop and customize company policy, process and template
• Ensure that all agreed upon standards and procedures are followed
• Ensure that problems are identified and dealt with in order to prevent them from
reoccurring

10/2000 – 01/2002 Integration Tester at CP All Co.,Ltd.


Address: 283 Sibunruang 1, Floor 2, Silom rd., Bangrak, Bangkok 10500
Telephone: + 66 (0) 2-677-9000 website: www.7eleven.co.th
Role and Responsibilities:
I verified the operation flow of the overall application. There were functionally test and non-
functionality test. The scenarios test cases will show the application ability in term of features,
behavior and quality. The quality here was included information security. The information of each
branch should be seen by the own branch. Only authorized person can update information. Audit
trial was enabling for important information such as staff clock in/out, sales and payment.
• Feasibility study SC (Store Controller System) application software
• Created Test scenario, Script test, data Test and perform testing
• Test summary and customized test cases
• Prepared technical support and user support document

05/1999 – 05/2000 Software Consultant at Millennium Software Solution, Inc., USA


Address: Dallas, Texas USA. (The company was closed on 2005)
Y2K Project at Maryland State Treasurer’s Office, USA
Role and Responsibilities:
I worked as developer to modify the source to conform to Y2K. The testing processes here were
unit testing and continuity testing. My team had to ensure that the application was up and
running after we finished application modification.
• Feasibility study Y2K effected of State Treasury Office current system.
• Designed functional and unit testing. Designed Y2K test evaluation.
• Performed testing. Summarized test results.
• Prepared system documentation included functional system flowchart, Menu call level,
files’ layout and Configuration Management Plan.
• Performed team coordinator between users and Y2K staff and updated Y2K remediation
status to Project Manager.
• Worked as a team member to develop program and module for program and data file
conversion.
• Modified current Treasurer Application System base on user's requirements.

02/1996 – 04/1999 Application Support Specialists and Implementer at Sunny Supermarket


Address: Srinakarin Rd. Bangna Bangkok 10260 (The Company was closed due to economic crisis
on 2001)
Role and Responsibilities:
I was responsible to ensure that application delivered to the users meet their requirements,
included quality. I had to ensure that information flow from the stores to head quarter is correct
and available up on request due to the business itself. Information is the significant tool to
compete with the others. In order to do this the confidentiality, integrity, and availability are key
quality that I have to achieve every time I release the new version to the store.
• Worked with vendor, Retailink and IBM, to implement RA/DOS (Retail Application/DOS)
• Customized software in order to meet user requirements
• Identified register modification
• Identified key concepts in verify the quality of RA/DOS in safety, continuity and reliability
• Write system and program specification document
• Set up data interface steps between front office retail system (LAN) and back office
system (AS/400)
• Created RA/DOS implementation document in order to provide new store opening
• Prepared training manuals that suitable for many types of user.
• Arranged Training Classes for Store Manager and Store Staff to use RA/DOS

06/1989 – 10/1994 The Ocean Insurance Company Co.,Ltd.


Address: 170/74-83 Ocean Tower 1 Bldg., Rachadapisek Rd., Klongtoey, Bangkok 10110
Telephone: +66 (0)2 261-2300 Website: www.oli.co.th
Role and Responsibilities:
I started working as developer. The information must be available to claim department up on
request and by remote access by company branches. Users must see the same information
shown on screen at the same time. Only authorized users can modify the policy type and
customer’s information especially the premium.
• Audited AS/400 performance and some part of LAN system (administrator)
• Supervised a team responsible for implementing and maintaining Life and Non-Life
insurance system, Non - Life G/L system.
• Built the Accounting Chart and identified data in/out from other insurance system.
• Trained RPG III and CL structure programming to new programmers.
• Modified AS/400 database and restructured RPG III coding programs in order to decrease
Input/Output count and processing time.
• Analyzed and designed Life insurance system, Investment system, and implemented
security trade system with the Security Exchange of Thailand.
• Responsible for system configuration and testing, design and writing of specifications and
coding of programs using RPG III.
• Created user access of application using CL
• Wrote system and programs specification and assigned to programmers
• Provided ongoing users training and support
• Supervised and trained new programmers, set up development and users documents.
• Wrote RPG III programs from specification for Life Insurance system.
• Created additional reports and sub-programs as per user request.

Training
 Software Quality Assurance at Software Park Thailand, 2002
 Software Configuration Management at Software Park Thailand, 2002
 Software Testing at Software Park Thailand, 2002
 Consultant Training Course in Solution Business at CICC, Tokyo, Japan, Jan 13 – Feb 26,
2004
 Introduction to CMMI V 1.1 at Software Park Thailand, Dec 2006
 Leveraging ITIL/BS 15000 for IT Improvement, Feb 27-28, 2006
 IT Project Management at CICC, Tokyo, Japan, Sep 25 – Dec 15, 2006

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