Documente Academic
Documente Profesional
Documente Cultură
Gianluca Ruggieri
Principal Solution Consultant
gruggier@telcordia.com
ESRI and ArcGIS are registered trademarks of Environmental Systems Research, Inc.
Copyright 2011 Telcordia Technologies, Inc. All rights reserved.
Leading position in
charging and billing
Significant capabilities to
support efficient operations
end-to-end
Strong multi-vendor
capabilities
Plan to
Provision
Business Processes
Trouble to
Resolution
Order to
Cash
Technology
Billing
&
Rev. Mgmt
People
Plan, Build
& Optimize
Service
Management
Service Catalog
Order Management
SM & PM
Billing
RealTime
Charging
Inventory Management
Workforce
Management
Mediation
Activation
Analytics
Ericsson
Portfolio
BUSINESS
PROCESSES
Telcordia
Portfolio
TECHNOLOGY
PEOPLE
DYNAMIC
Order to
SERVICE
CashCATALOG
Plan to
Provision
NETWORK
ENGINEER
SERVICEto
Trouble
DIRECTOR
Resolution
WORK
DIRECTOR
GRANITE
INVENTORY
Integrated
Inventory
Business Processes
Billing
&
Rev. Mgmt
FORCE
ACTIVATOR
Technology
People
FTTx in EU27
Around 260
FTTx
projects
Growth
rates
2018
just around
the corner
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1. Locate revenue
hot-spots
Clusters
Of
Properties
2. Develop
optimal design
Node
Location
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3. Market to
customer base
Greenfield or Brownfield
Specify the existing civil/telecom infrastructure to be reused
Faster Design
Automatic design of Civil Works
Optimal Design
Consistent Design
Automatic design of Telecom network
The Tool creates: cables, splices, equipments (active and
passive)
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NETWORK
ENGINEER
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Customer
Requests
- New Connect
- Change
- Disconnect
- New Subdivision
- FTTx Overlay
NETWORK
ENGINEER
Speed new
FTTx design
work
Integrated
Inventory
GRANITE
INVENTORY
Design Assistant
Automate
data transfer
for speed and
accuracy
Plan-to-Provision
Work
Director
Order-to-Service
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Automate
all
assignments
Solution
GRANITE
INVENTORY
NETWORK
ENGINEER
Integrated
Inventory
Potential Realized
$5M annual OPEX savings through automated work order creation and mgmt
$6.4M savings through major systems consolidation (eliminated 100 systems)
$3.5M in savings annually due to fewer truck rolls
$2.5M in savings annually through improvements in the service assurance
process related to cross-layer correlation
$5M in capital recovered
Ability to sell off redundant assets worth $10M
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Orchestrate
order
Keep
track
Provide
status
Handle
rainy-days
Take
action
Continually
improve
Order of
magnitude
more complex
Manage all
elements of
bundle
Advise
customer in
real time
Must prepare
for any
scenario
Use
meaningful
reports
Leverage
operational
analytics
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Solution
DYNAMIC
SERVICE
CATALOG
WORK
DIRECTOR
GRANITE
INVENTORY
ACTIVATOR
Potential Realized
IPTV and broadband subscribers grew by 43% and 14% respectively in 2010
60% productivity improvement across automated pre-provisioning, fulfillment,
and fault repair
98% service flow thru provisioning, provisioning time interval reduced by 86%
Optimal service connectivity designs reduced from days to minutes
Higher operational data accuracy enabling more reliable process orchestration
and new SLAs
Reduced time to revenue due to higher reusability of proven service
components
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Fiber-to-the-Home Design
High-Speed Internet Access, IPTV, VoIP Path
Automate
Placement of ONT,
RG, fiber drop
Ethernet
Access Path
Splitter Path
Assignment of
serving terminal,
fiber x-connects
Assignment of
logical access and
service paths
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Remote Hut
Bring the customer experience of mobile broadband services to the same level as
if delivered over a fixed network
Implement a complete inventory solution that is fully in sync with radio planning
activities
Solution
GRANITE
INVENTORY
ACTIVATOR
Potential Realized
Faster response to changing traffic demands due to the ability to automate the
creation of capacity and rearrange network facilities
Faster cell site rollout and upgrades as a result of having a single platform to manage
all its radio access networks along with improved, more detailed processes for
capacity expansion
Less process fallout due to a centralized inventory repository for use by network
planners, repair technicians, and systems
Added operational flexibility and accurate inventory data to support infrastructure
sharing
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the Start
Deploy the right
field technicians
for field repair
Dashboard
KQI
KQI
KQI
Automatically
diagnose and repair
the home network
KQI
Analytical Engine
KPI
OSS
Residential
Gateway/
Modem
KPI
KPI
KPI
Fault
Management
KPI
Performance
Management
Broadband
Access
Server
KPI
NMS/
EMS
Application
Servers
IP/Transport
Backbone
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Transform existing OSS at fixed-line and mobile services provider to reduce costs and
enable new revenue opportunities
Solution
Potential Realized
Board-level investment plan to improve corporate free cash flow by >10%, enabling
new next-generation services
Actionable OSS Transformation Program with major projects across Planning &
Engineering, Service Delivery, Service Assurance, and Work Force Management
domains
Average investment payback period of 3 years across project portfolio
Used world-wide expertise and benchmarks to provide critical support to gain buyin of multiple organizations regarding rationale and benefits of proposed program
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Success is Measurable
Value
Automatically
creating fiber
engineering
designs for each
neighborhood
Automating
provisioning of
broadband DSL
and advanced
enterprise services
Driving down
mean-time-torepair for triple
play services over
FTTH access
40% savings in
planning time with
automated design
and connection
Processing 25,000
alarms every 5 min.
driving MTTR to
under one hour
Plan to Provision
Order to Service
Trouble to Resolution
Proof
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Together, we set out to consolidate our leadership in Operations and Business Support Systems.
With the industrys broadest portfolio to manage and monetize the world's most dynamic networks, we will
lead the way into a new era of converged communications. Our solutions and holistic insights empower
customers to have smarter processes and operations, resulting in an outstanding customer experience.
Learn more: www.ericsson.com/telcordia
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