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1/2, 2010
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Introduction
Since the mid 1980s, the trends and impacts of outsourcing strategies for international
manufacturing have strongly drawn the attention of academic and industry
experts (Cheng and Grimm, 2006; Schilling and Steensma, 2001; Sturgeon, 2002).
Copyright 2010 Inderscience Enterprises Ltd.
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L-C. Cheng
Original Equipment Manufacturers (OEMs) recently have been facing the need to
increase customisation and efficiency levels to remain domestically and globally
competitive (Plambeck and Taylor, 2005). The current globalisation environment has
extended OEMs supply lines and distribution channels. Decisions to invest additional
network assets or adopt external resources have now constituted a challenging, long term
task for the OEM to manage very complex supply chains (Cheng and Grimm, 2006;
Ro et al., 2004). One crucial response of OEMs to the competitive pressure is the contract
manufacturing strategy.
Contract Manufacturers (CMs) have played a salient role in helping OEMs for
production as well as upstream supply chain operations (Hilmola et al., 2005; Shy and
Stenbacka, 2003). As a result, jointly managing supply chains with CM partners has
become an essential criteria for OEMs to pursue strategic advantages (Lthje, 2002).
In industries with decreasing product life cycles, such as the electronics, computer, and
automobile industries, OEMs have substantially utilised contract manufacturing to
improve operational flexibility, sustain competitiveness, and even longer-term survivals
for the entire supply chain (Fixson et al., 2005; Ro et al., 2004). Scholars on strategic
supply management have consistently argued that outsourcing will sustain its pace
(Shy and Stenbacka, 2003; Sturgeon, 2002). A main driving force for this trend is the
swift advancements in information technology which makes it possible to integrate CMs
into the OEMs supply chain (Chopra and Meindl, 2007; Helo and Szekely, 2005).
Departing from the role of conventional manufacturer, OEMs tend to focus on core
competences, i.e., R&D and marketing, and outsource to CMs parts or all of the
manufacturing processes (Rajmanohar, 2007a) The scope of outsourcing may
also include design, purchasing, inbound/outbound logistics, or customer service
(Rajmanohar, 2007b). This shift in concentration is aimed at achieving higher efficiencies
for the total supply chain rather than in manufacturing alone. As manufacturers
increasingly outsource their non-core activities, CMs assume a greater role in the firms
supply chain. OEMs and CMs can share coordination tasks ranging from product
development, asset and investment allocations, and capacity planning, as well as
network-wide echelon inventory management, to ultimate physical distribution
(Cavinato, 1989; Chopra and Meindl, 2007). In the electronics manufacturing industry,
contract manufacturing has evolved into four refined strategies: pure contract
manufacturing, Contract Design and Manufacturing (CDM), Contract Design Service
(CDS), and Original Design and Manufacturing (ODM) (Hilmola et al., 2005; Holloway
and Hoyt, 2005; Lee and Hoyt, 2001). Firm-level examples of CMs successful
engagement in supply chains include Quantum-Dell in the computer industry,
Solectron-IBM and Flextronics-Motorola in electronics (Magretta, 1998; Sturgeon,
2002).
OEM-CM networks and outsourcing strategies can indeed exhibit higher level of
flexibility in using resources. Coordination between initially separate systems, however,
become critical for the OEMs ultimate performance (Kumar et al., 2004). Furthermore,
a larger scale supply chain also requires greater endeavour from the OEM to balance
and optimise expanding assets and technologies in the entire network (Fine, 2000;
Fine et al., 2005). In the resulting supply chain, it is challenging to identify performance
indicators for a flexible production system (Hilmola, 2001; Kumar et al., 2004;
Plambeck and Taylor, 2005).
Despite the abundant academic discussion and anecdotal evidence regarding contract
manufacturing, specific empirical metrics to investigate outsourcing practices in the
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manufacturing industries are not fully developed in the literature. Existing empirical
outsourcing research mostly documents the cost reduction aspect on this organisational
strategy, and few works address which financial and operational performances should be
assessed beyond cost reduction by utilising contract manufacturing. Furthermore, current
empirical works investigating outsourcing at the industry level are merely on an ad hoc
basis (Daft and Lewin, 1993; Schilling and Steensma, 2001). As well, the research
settings are limited in scope and do not encompass the entire manufacturing sector,
thereby restricting the in-depth analysis of contract manufacturing decision-making
scenarios. Hence, there is a critical need for large-scale assessment with respect to the
dynamics between outsourcing and pertinent financial and operational performance
indicators over time.
The preceding observations motivate this research to conduct an industry-level
investigation as to the contract manufacturing impacts on the performance outcomes.
Specific research questions being examined are:
Beyond cost-effectiveness, what are the performance indicators that can validate
the use of contract manufacturing?
To what extent will the level of contract manufacturing at the industry level impact
these performance indicators?
To address these issues, this paper investigates the collective financial and operational
performance of the overall contract manufacturing practice by OEMs across the entire
US manufacturing sector. Critical indicators of outsourcing effectiveness examined
in this paper include: Return on Investment (ROI), Return on Asset (ROA), product
specialisation, and capacity utilisation.
Industrial economics researchers have conducted industry-level studies to analyse
critical manufacturing strategies (Balakrishnan and Wernerfelt, 1986; DAveni and
Ravenscraft, 1994; Levy, 1985; MacDonald, 1985; Porter, 1980; Ravenscraft, 1983;
Schilling and Steensma, 2001). In the spirit of this stream of literature, the present study
fills the gap in the contract manufacturing research with respect to the dynamics between
OEMs outsourcing strategies and the relevant performance implications. The large-scale,
empirical analysis contributes to the literature by determining the performance indicators
of contract manufacturing as a flexible supply chain design strategy through elaboration
of statistical analyses, supplemented by managerial implications.
The remaining sections are arranged as follows: Section 2 defines and explores
financial and operational outcomes of the outsourcing strategy. A set of hypotheses is
developed based on operations management literature. Section 3 details a method to
operationlise relevant variables and statistical procedures for hypotheses testing.
In Section 4, the results of statistical method are reported and discussed. The last section
of this paper concludes with discussion on managerial implications and future research
directions.
Compared to vertical integrated systems, outsourcing has the potential to achieve greater
joint asset and capital investment with supply chain partners, higher level of
customisation, and flexibility in utilisation of shared asset (Davis and Hong, 2007;
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L-C. Cheng
Helo and Hilmola, 2003; Sturgeon, 2002). Key indicators reflecting these outsourcing
implications are Return on Asset (ROA), Return on Investment (ROI), product
specialisation, and strategic capacity utilisation. A body of literature has shown that
outsourcing strategy entails substantial joint sharing of assets and inter-organisational
investment (Cavinato, 1989; Chopra and Meindl, 2007; Hilmola, 2001). Additionally,
outsourcing will affect the product design and use of production capacities (Cheng and
Grimm, 2006; Fine, 2000; Hayes, 2002; Hilmola, 2001; Randall and Ulrich, 2001).
In electronics and semiconductor industries, for instance, globally operated CMs have
taken the initiatives of deploying physical resources and product designs and oftentimes
served a number of competing OEMs using same facilities (Rajmanohar, 2007a).
While OEMs enjoy the strong scale economies resulting from aggregation among CMs,
CMs in the meantime increase their purchasing power against supply chain partners
(Delattre et al., 2007; Sturgeon, 2002). Therefore, examinations of the links between
the CMs and OEMs ROA, ROI, product specialisation, and capacity utilisation are
imperative. Confirming the links will establish comparative metrics to evaluate the
effectiveness of using CMs.
ROA and ROI are indicators of profitability performance and are usually stated as an
annual rate of return (Bettis, 1981; Frigo and Ciecka, 1995; Kousenidis et al., 1998).
The research defines ROA to be the ratio of total profit to total dollar value of assets in a
year. ROI is the ratio of profit gained on an investment to the dollar value of investment.
Thirdly, product specialisation is defined as the primary product dollar value as a
percentage of the total production output values (Brush and Karnani, 1996). Finally,
one of the most frequently used definitions of the capacity utilisation rate is the ratio of
actual production output to the potential output (Banker et al., 1996). Figure 1 illustrates
the relationships between contract manufacturing and the four examined indicators.
The figure suggests that for a manufacturing industry, the overall financial and operations
performance indicators are a function of the level of contract manufacturing.
Figure 1
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across supply chain stages (Banker et al., 1996; Chopra and Meindl, 2007). A vertically
integrated firm not only needs to account for all the current expenditures on its own but
also must adjust future procurement considering specific requirements.
In a vertical integration system, as OEMs strive to increase or sustain market share,
increasing the firms value system assets and capital pool appears to be inevitable.
This is especially true when OEMs attempt to maintain state-of-the-art operations by
continually upgrading internal manufacturing and information technologies and supply
chain solutions (Sturgeon, 2002). Given common budget constraints, this internal
expansion poses drastic pressures on OEMs to distribute financial resources and evaluate
performances. OEMs risk high sunk costs and switching costs, which prevent flexible
resource utilisation. Furthermore, the uncertainty inherent to competitive market
environments will worsen the potential for OEMs to swiftly achieve high level of returns
(Prahalad and Hamel, 1990).
In response to the relative rigidity in allocating resources, the use of CMs has
emerged to facilitate network effectiveness and enhance individual supply chain partner
efficiency. In an outsourcing setting, OEMs are operating on core competences along
with non-asset based supply chain strategies (Prahalad and Hamel, 1990). Aimed at
enhancing system level flexibility in deploying assets and capital investment, OEMs
can take advantage of CMs specialty in routine manufacturing operations to alternatively
direct assets and capital investment toward core value-added processes (Lthje, 2002;
Schilling and Steensma, 2001). Accordingly, direct efficiency can be leveraged on the
OEM side. Instead of investing new assets independently to respective internal facilities,
OEMs can remove redundant capacity and capabilities by strategically utilising CMs
competences. OEMs and CMs in the network thus can together minimise physical
investments and, in turn, pursue higher profitability (Gulati et al., 2000).
Additional efficiencies for the OEM-CM network can be gained from the CM
side as well. Large scale outsourcing by multiple OEMs enhances CMs abilities to gain
savings through deploying and structuring aggregated physical resources (Fixson et al.,
2005; Ro et al., 2004). According to the Square Root Law, consolidating manufacturing
capacities, assets, capitals, and inventories will manifest economies of scale,
i.e., reduction of unit costs as consolidation level increases (Chopra and Meindl, 2007;
Evers and Beier, 1998). As an example, frequent utilisation of physical resources, i.e.,
factories, marketing channels, and logistics facilities, can minimise waste and optimise
supply chain operations. Ultimately, the CMs strength in efficiencies will translate to the
OEMs advantage in terms of lower supply costs and reduced echelon inventories in a
supply chain (Kumar et al., 2004).
By re-configuring business processes, OEMs and CMs can also synergistically
benefit from the collaborative integration (Delattre et al., 2007; Lthje, 2002). Resources
originally exploited separately can be combined and exchanged in the OEM-CM network
to achieve greater collaborative gains (Gulati, 1998; Gulati et al., 2000). CMs and OEMs
can mutually reinforce their strengths and reduce unit costs to a greater extent.
Consequently, the investment return for the OEM-CM supply chain as a whole may grow
faster than the collection of originally separate supply chain entities.
The impacts of outsourcing on ROA and ROI will certainly vary widely across
different industries (Daft and Lewin, 1993; Schilling and Steensma, 2001). For instance,
industries relying less on capital but more on labour might exhibit less impact on
ROA from outsourcing. In contrast, capital-intensive industries, e.g., automobile and
semiconductor manufacturing with lower initial ROA and ROI, will likely benefit more
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33
The flexibility created through outsourcing will ultimately contribute to a higher level
of customisation capabilities (Fine, 2000). A number of manufacturing industries have
exhibited that leveraging outsourcing can help achieve high level of flexibility to serve
heterogeneous markets, e.g., Motorola in the electronics industry, Nike and Reebok in the
footwear industry, Dell in the computer industry, among others (Schilling and Steensma,
2001; Sturgeon, 2002). Since firms no longer concentrate on limited product categories,
OEMs can achieve higher diversification or product variety (Sanchez and Mahoney,
1996). The product specialisation hence decreases as higher outsourcing and pertinent
modularity is utilised. In sum, the relationship between contract manufacturing and
product specialisation for focal OEMs is hypothesised as follows:
Hypothesis 3: The higher the level of contract manufacturing, the lower product
specialisation for the OEMs in the focal industry.
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Figure 2 summarises the hypotheses development and illustrates the causal relationships
between contract manufacturing and the four indicators. The figure indicates that contract
manufacturing will generate positive impacts on financial performance in terms of ROA
and ROI. Contrastingly, a higher level of contract manufacturing on an industry basis will
lead to lower product specialisation and capacity utilisation.
Figure 2
3.1 Sample
The research setting of this paper is the US manufacturing industries. The unit of
observation is a manufacturing industry per annum. The US Census Bureau has
developed the North American Industry Classification System (NAICS) to categorise
industries in the North America area (US Census Bureau, 2006). This paper applies the
most disaggregate industry category, i.e., the 6-digit NAICS system, to define a
manufacturing industry. The complete 6-digit NAICS system includes 473 manufacturing
industries.
The 1997 and 2002 Economic Censuses by the US Census Bureau are utilised for the
main data sources (US Census Bureau, 2004a, 2005). The initial panel data set comprises
946 industry-year observations. The final sample contains over 800 observations with
complete data items for hypothesis testing.
total asset dollar values of 6-digit NAICS manufacturing industries in the years of
1997 and 2002, respectively.
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Vertical integration. Based on industry dynamics literature, this study calculates the ratio
of operating margin (titled as value added in the Census data) over sales (the total dollar
value of shipments) as a proxy for vertical integration (Balakrishnan and Wernerfelt,
1986; Brush and Karnani, 1996; Jacobsen, 1988; Levy, 1985). These two measures are
obtained from the 1997 and 2002 Economic Censuses.
Results
Table 1 reports the descriptive statistics and the correlation coefficients for all variables.
A number of variable pairs, e.g., capital intensity and labour intensity, have correlation
coefficients close to 0.50. High correlation might display multicollinearity which could
affect regression results (Greene, 2000). Hence, each independent variables Variance
Inflation Factor (VIF) is examined along with regression runs (Bae and Gargiulo, 2004;
Neter et al., 1990). All VIF scores are within the range 1.1561.575, substantially below
accepted VIF threshold in management literature (i.e., 10). The VIF test outcomes
suggest low multicollinearity effects on regression analyses.
Regression methods documented in the econometrics and industrial organisations
literature are utilised for hypothesis testing (Greene, 2000; Johnston and DiNardo, 1997).
STATA and SPSS are primary statistics software for regression runs.
Initial regression models apply Ordinary Least Squares (OLS) techniques to obtain
baseline results. Since the regressions are based on panel data, the Durbin-Watson (DW)
test is conducted to check the autocorrelation of error terms. The DW statistic values in
the regression models are all less than two, indicating positive autocorrelation between
1997 and 2002 error terms (Johnston and DiNardo, 1997). General Least Squares (GLS)
techniques are then performed to account for the autoregressive problems in the
regression error terms (Greene, 2000). Table 2 reports the OLS results and DW statistics
for all OLS models. Table 3 reports the GLS outcomes.
This study creates separate regressions for each performance indicator.
The significance of control variables is also examined for each regression. Regression
outcomes suggest that adding control variables will improve model fit, as manifested by
higher R2 values. As well, most F-statistics and 2-statistics for all R2 changes are
significant at the 0.10 level, implying the necessity to include control variables in the
regressions. The hypothesis testing results reported below are based on GLS outcomes.
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Table 2
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Ordinary Least Square (OLS) regression results
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Discussion
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Conclusion
6.1 Summary
A great deal of attention is being focused on the role of the CMs in the supply chain
(Schilling and Steensma, 2001; Sturgeon, 2002). As the level of demand heterogeneity
grows, manufacturing systems specialising in a narrow product range may no longer gain
competitive advantages over more versatile systems with higher customisation levels
(Schilling and Steensma, 2001). Outsourcing literature has yet determined the impacts of
outsourcing or provided the basis for assessing this flexible manufacturing strategy.
This research proposes various performance indicators examining outsourcings
effectiveness: ROI, ROA, product specialisation, and capacity utilisation.
A set of hypotheses are developed to examine the links between contract
manufacturing and the foregoing four performance indicators. The empirical method
collects a large-scale archival data set and employs regression analyses to test the
hypotheses. Statistical outcomes suggest that higher level of contract manufacturing is
likely to lead to higher level of ROI and ROA, whereas higher degree of contract
manufacturing is associated with lower degree of product specialisation. Overall, this
study has displayed that outsourcing strategies are effective in achieving gains from
assets and investment. Outsourcing has also resulted in higher product diversification,
as displayed in the lower product specialisation coefficients of regression runs.
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6.2 Contributions
This paper is the first empirical research that examines the impacts of contract
manufacturing on product development and critical manufacturing system outcomes.
Outsourcing literature has conceptually identified that using CMs can enhance supply
chain flexibility in uncertain environments. The statistics analyses of this paper offers
proof that utilising CMs can be valuable for OEMs in terms of enhancing ROI, ROA,
and product diversification. As such, the present empirical study fills the gap in
the outsourcing literature regarding to the role of contract manufacturing strategies.
The findings will offer crucial insights into the potential impacts of outsourcing in supply
chains.
Furthermore, the findings help determine which decision-making criteria influence
the use of CMs and robustness of the OEM-CM supply chains. OEMs can utilise the
affirmed performance indicators, i.e., ROA, ROI, and product specialisation, to refine the
performance metrics for their contract manufacturing operations as well as the likelihood
of extending outsourcing relationships. In addition, global CMs are expanding service
scopes through mergers and acquisitions. The discoveries of this study are valuable for
policy-makers to evaluate the trade-off between the outsourcing efficiencies and the
potential negative impacts of CMs monopolistic power exhibited in purchasing,
supply chain integration, etc. Finally, because of the potential benefits of contract
manufacturing, supply chain professionals can baseline the findings to carry out
outsourcing practices which may lead to innovative, flexible supply chain configurations.
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Acknowledgements
The author is very grateful to two anonymous reviewers for their helpful comments
to improve an earlier manuscript of this paper. The present research was kindly supported
by the University of Houston Small Grants Program, Grant No. I094254.
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