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Additional resources....................................................................... 33
This
Learner’s
Guide
is
about
the
skills
and
knowledge
required
to
interpret
road
maps
and
navigate
routes
as
part
of
transport
operations
including
identifying
and
determining
the
most
appropriate
route,
and
completing
required
route
documentation
in
accordance
with
operational
requirements.
The
unit
of
competency
TLIH107D
Interpret
road
maps
and
navigate
pre-‐determined
routes
is
from
the
Transport
and
Logistics
Training
Package
(TLI07).
It
has
a
number
of
elements
of
competency
that
are
covered
in
this
guide.
These
are:
• Identify
and
determine
the
pre-‐planned
route.
• Complete
necessary
documentation.
It
is
important
to
plan
your
learning
before
you
start
because
you
may
already
have
some
of
the
knowledge
and
skills
that
are
covered
in
this
Learner’s
Guide.
This
might
be
because:
• you
have
been
working
in
the
industry
for
some
time,
and/or
• you
have
already
completed
training
in
this
area.
Together
with
your
supervisor
or
trainer,
use
the
checklist
on
the
following
pages
to
help
you
plan
your
study
program.
Your
answers
to
the
questions
in
the
checklist
will
help
you
work
out
which
sections
of
this
Learner’s
Guide
you
need
to
complete.
This
Learner’s
Guide
is
written
with
the
idea
that
learning
is
made
more
relevant
when
you,
the
learner,
are
actually
working
in
the
industry.
This
means
that
you
will
have
people
within
your
enterprise
who
can
show
you
things,
discuss
how
things
are
done
and
answer
any
questions
you
have.
Also
you
can
practise
what
you
learn
and
see
how
what
you
learn
is
applied
in
the
enterprise.
If
you
are
working
through
this
Learner’s
Guide
and
have
not
yet
found
a
job
in
the
industry,
you
will
need
to
talk
to
your
trainer
about
doing
work
experience
or
working
and
learning
in
some
sort
of
simulated
workplace.
Assessment
of
this
unit
of
competency
will
include
observation
of
real
or
simulated
work
processes
using
workplace
procedures
and
questioning
on
underpinning
knowledge
and
skills.
It
must
be
demonstrated
in
an
actual
or
simulated
work
situation
under
supervision.
Section outline
Areas
covered
in
this
section
are:
• relevant
documents
on
the
route
are
accessed
and
interpreted
• relevant
street
directory
or
road
maps
are
identified
and
accessed
• street
directory
and
road
map
symbols
are
recognised
and
identified
• points
of
departure
and
destination
are
identified
in
a
directory
index
and
located
on
a
map
• directions
for
a
route
are
understood
and
the
route
traced
using
a
street
directory
or
road
map
• key
intersections
and
other
landmarks
along
the
route
are
identified
for
use
in
following
the
planned
route
• alternative
routes
are
identified
for
possible
contingency
situations
such
as
emergencies
or
traffic
delays
• pre-‐determined
route
is
correctly
followed.
It
is
very
important
before
embarking
on
any
journey
that
you
have
a
plan
of
where
to
go
and
how
to
get
there.
It
is
also
vital
to
know
how
to
get
around
when
you
are
there.
If
you
were
to
just
set
off
in
the
general
direction
there
is
a
good
chance
that
you
may
not
get
there
at
all
or
even
worse,
get
lost.
There
are
a
few
ways
you
can
work
out
how
to
get
somewhere.
You
could
ask
someone
who
knows
how
to
get
there,
you
could
recall
on
past
experience
if
you
have
done
the
journey
before,
or
you
could
look
at
a
map
and
find
out
for
yourself.
Using
a
map
gives
you
advantages
that
the
other
two
can’t.
A
map
visually
shows
you
a
route,
it
shows
all
the
main
features
on
a
route
and
displays
alternative
ways
you
can
go.
But
a
map
can’t
do
this
by
itself;
it
needs
you
to
interpret
it.
You
may
also
receive
documentation
along
the
way
that
will
tell
you
where
you
are
required
to
go.
Your
organisation
may
only
give
you
a
location
of
where
to
pick
something
up
and
give
you
a
general
area
of
where
it
must
be
delivered
to.
Specific
information
of
the
destination
canl
come
from
the
pick-‐up
point
and
will
require
you
to
navigate
your
own
way
to
the
precise
destination
using
a
map.
Answer
the
following
activity
questions
to
identify
how
to
get
the
necessary
details
of
a
job
during
your
daily
work
activities.
Having
the
correct
information
is
very
important
for
any
type
of
transport
job.
Your
organisation
or
customers
should
let
you
know
as
much
as
they
can
about
a
job
before
you
set
out.
Answer
the
following
question
in
the
space
provided
below.
How do you get details from your organisation regarding a job?
If
your
organisation
does
not
supply
all
the
details
of
a
job,
where
is
it
that
you
get
the
rest
of
the
details
from?
Record
your
answer
below.
There is feedback on this activity at the back of this Learner’s Guide.
What is a map?
A
map
represents
an
area
of
land
using
symbols
and
lines
that
show
people
ways
to
travel
from
one
place
to
another.
A
map
gives
a
person
an
idea
of
how
to
get
around
so
they
can
keep
track
of
their
location
and
not
get
lost.
By
looking
at
what
the
lines
and
symbols
on
a
map
represent
a
person
can
know
what
to
expect
when
they
are
travelling.
The
map
below
with
the
main
features
pointed
out
is
a
street
directory
and
shows
the
streets
of
a
city.
Figure 1: An example of a street directory and its features
This
map
below
is
a
road
map
and
shows
highways
and
roads
between
country
towns
and
cities.
It
has
the
main
features
of
the
coordinates,
symbols,
scale
and
legend
pointed
out.
Symbol
for
phone
Symbol
for
restrooms
Symbol
for
airport
Figure
3:
Example
of
common
symbols
Symbols
are
a
crucial
to
a
map.
Without
symbols
a
map
could
not
contain
all
the
information
that
it
does.
It
would
not
be
able
to
show
buildings,
railroads,
train
stations,
airports
and
points
of
interest
like
cemeteries,
parks
and
lakes.
Lines
are
generally
used
to
show
the
quality
and
type
of
road.
They
do
this
be
varying
their
width
and
colour
depending
on
the
type
of
road
they
represent.
A
good
map
will
have
symbols
and
lines
that
are
well
designed
to
allow
for
easy
recognition
of
what
they
stand
for.
Activity 2: Symbols
Can
you
think
of
any
symbols
that
you
come
across
in
everyday
life.
Draw
some
of
them
below
and
write
what
they
represent
next
to
them.
Try
to
do
at
least
3
and
you
will
be
going
well.
If
you
complete
5
you
will
be
doing
great!
If
you
can
complete
7
or
more
then
you
deserve
a
round
of
applause!!
There is feedback on this activity at the back of this Learner’s Guide.
Figure
4:
An
example
of
a
map
legend
or
key
The
Scale
A
map
needs
to
be
at
a
reduced
measurement
in
comparison
with
the
real
area
that
it
covers.
The
feature
on
a
map
that
tells
you
how
much
a
map
is
reduced
compared
to
the
ground
is
called
a
scale.
The
scale
enables
the
map
user
to
measure
the
distance
on
the
map
and
therefore
determine
the
distance
on
the
ground.
The
distance
may
be
represented
in
various
ways
depending
on
the
purpose
which
the
map
has
to
serve
and
what
it
covers.
Below
is
an
example
of
what
a
map’s
scale
will
look
like.
Figure
5:
An
example
of
a
map
scale
Directory
Index
A
directory
index
is
a
system
whereby
names
of
a
map’s
characteristics
are
listed
for
quick
reference.
You
can
use
the
directory
index
to
locate
you
point
of
departure
and
destination
on
a
map
when
you
begin
planning
your
route.
Some
maps
like
street
directories
are
very
complex.
If
someone
was
to
ask
you
to
find
a
street
you
didn’t
know,
it
would
take
you
a
long
time
to
find
it
on
the
map.
A
directory
index
solves
this
problem.
It
lists
all
the
streets
on
the
map
so
when
you
are
looking
for
one
you
can
simply
look
it
up
in
the
directory
index
and
it
will
tell
you
where
it
is
located
on
the
map.
Depending
on
the
map
it
will
also
do
this
for
other
features
such
as
street
and
road
names,
hospitals,
rest
areas,
parks
and
so
on.
The
index
is
usually
divided
into
different
sections
such
as:
• street
names
• places
of
interest
• public
buildings
• hospitals.
Coordinates
Coordinates
are
used
in
conjunction
with
the
directory
index.
A
coordinate
is
a
number
and
letter
matched
together.
For
example
it
will
look
like
D5.
They
are
linked
to
a
map
via
the
grid
of
vertical
and
horizontal
lines
that
run
across
the
face
of
the
map
with
numbers
going
down
one
side
and
letters
on
the
other.
To
find
the
coordinates
you
simply
find
the
letter
down
one
side
and
the
number
down
the
other.
Follow
the
grid
lines
until
they
interconnect
and
there
you
have
the
coordinates
of
a
place
on
the
map.
Figure 6: Example of coordinates on a map and the point they interconnect at D5
Below
in
activity
3
is
a
practical
example
of
how
to
use
the
directory
index
and
coordinates
to
locate
something
on
a
map.
You
can
use
the
same
method
to
locate
things
like
a
point
of
departure
and
a
destination.
Activity 3: Finding a location on a map using the directory index
To
use
the
directory
index
and
the
coordinates
together
you
need
to
follow
the
steps
below.
Perform
so
you
can
find
the
coordinates
of
a
place
on
a
map.
Select
a
map
that
you
use
during
your
daily
work
activities.
Choose
a
street
to
look
up
that
is
on
the
map
and
follow
the
steps
below.
1. Turn
to
the
directory
index
that
should
be
in
the
front
or
back
of
your
street
directory
or
located
on
the
back
or
bottom
of
your
road
map
(provided
in
the
example
below).
2. Locate
the
heading
the
place
you
want
to
locate
will
be
under.
For
example
if
it
is
a
street
look
under
the
part
that
has
the
street
name
listings.
3. Look at the first letter of the name -‐ Brunswick St.
4. Use the alphabetical order to turn to the B section of the index.
5. Look at the second letter of the name -‐ Brunswick St.
6. Now find in the B section the streets that begin with Br.
7. Find
Brunswick
St
in
the
suburb
you
are
after
-‐
Brunswick
St,
Fitzroy
or
Brunswick
St,
Glenvale
and
so
on.
8. Look
at
the
map
number
-‐
44
(if
applicable)
and
the
coordinates
-‐
G4.
9. You
now
have
the
information
you
need
to
find
the
place
you
are
after.
There is feedback on this activity at the back of this Learner’s Guide.
Using
the
right
map
for
the
task
will
make
your
job
an
easier
one.
There
is
no
point
using
an
interstate
road
map
if
you
want
to
find
out
where
you
can
park
in
the
city
because
it
will
not
have
the
right
kind
of
information
or
detail.
You
must
gain
access
to
the
type
of
map
that
will
be
most
suited
to
you
depending
on
the
type
of
transport
job
you
are
going
to
undertake.
You
need
to
distinguish
the
differences
between
maps
and
determine
which
one
will
be
the
most
useful
to
you.
Look
for
a
map
that
will
contain
the
qualities
that
you
need
for
a
job.
For
example
if
you
need
to
know
where
there
are
one
way
streets
and
places
to
park
you
should
look
for
a
map
that
has
that
type
of
information,
like
a
street
directory.
If
you
need
to
know
where
rest
stops
are
on
a
highway
then
obviously
you
will
require
a
road
map
containing
that
particular
information.
If
a
map
only
has
part
of
the
information
then
you
should
look
for
further
documentation
or
another
map
that
you
can
also
use.
You
may
need
a
combination
of
maps.
For
example
if
you
are
travelling
on
a
highway
and
into
the
city
you
will
need
both
a
road
map
and
a
street
directory.
Or
if
you
are
travelling
across
the
city
to
a
place
that
is
large
enough
to
require
its
own
map
like
a
university
or
cemetery
you
will
need
a
map
specific
to
that
area
so
you
can
navigate
your
way
around
your
destination
once
you
are
there.
This
way
you
will
have
all
the
required
information
that
you
need
to
navigate
your
entire
journey.
Figure
7:
An
example
of
a
street
directory
and
road
map
It
is
important
that
you
know
how
to
access
any
documents
that
your
organisation
can
provide
to
make
it
easier
to
identify
possible
routes
you
can
take.
You
will
require
maps
that
are
specific
to
the
type
of
transport
operation
you
are
undertaking.
Use
the
following
activity
to
identify
which
map
you
can
use
for
your
job.
Case
study:
Jo
is
driving
from
Sydney
to
Melbourne.
She
has
to
find
a
place
to
park
in
the
city
once
she
gets
there.
Because
she
only
has
a
road
map
of
Sydney
to
Melbourne
with
her,
when
she
gets
to
the
outskirts
of
the
city
she
doesn’t
know
where
to
go
and
gets
completely
lost
and
wastes
a
lot
of
travelling
time.
How
could
Jo
have
avoided
getting
lost?
What
other
map
should
she
have
taken?
Why?
Record
your
answer
below.
Answer
the
two
following
questions
and
record
your
answer
in
the
space
provided.
What
are
the
best
maps
to
use
for
the
type
of
transportation
jobs
you
undertake?
There is feedback on this activity at the back of this Learner’s Guide.
Taking
notice
of
features
such
as
key
intersections,
buildings,
and
landmarks
on
the
map
will
provide
you
with
a
point
of
reference
so
you
will
know
you
are
on
the
right
path.
You
should
use
the
legend
to
identify
the
symbols
of
any
features
that
you
can
take
note
of
during
your
journey.
You
should
calculate
the
distance
of
the
journey
so
you
can
estimate
how
far
you
will
have
to
travel.
It
will
also
allow
you
to
estimate
the
distance
between
sections
of
the
route
so
it
will
let
you
know
around
what
distance
you
will
have
to
make
a
turn
or
expect
to
see
a
landmark
to
assist
you
with
following
a
route.
Making
notes
of
things
that
will
remind
you
of
elements
such
as
turns
and
landmarks
to
refer
to
along
the
way
will
help
you
maintain
a
familiarity
with
your
planning.
When
your
organisation
or
someone
else
gives
you
directions
it
is
important
you
can
understand
and
follow
them.
Most
directions
contain
only
the
major
details
you
will
need
to
keep
you
on
the
right
track.
These
details
are
usually
a
set
of
instructions
of
where
to
turn
and
what
features
to
look
out
for
so
you
know
you
are
on
the
right
track.
Complete
the
activity
below
to
practice
following
directions
on
a
map.
Draw
a
line
to
show
you
can
follow
the
directions
below
to
go
from
your
location
A,
to
your
destination
B.
Directions:
• Leaving
from
Ireland
St
turn
right
onto
Tibet
St.
• Left
onto
Tonga
Rd.
• Take
first
right
after
the
freeway
onto
China
Rd
and
go
past
the
Police
station.
• At
the
roundabout
turn
right
onto
Sweden
St.
• When
you
reach
the
end
turn
left
onto
Jamaica
Rd.
• Take
second
right
onto
Russia
Rd
and
you
are
there.
There
is
feedback
on
this
activity
at
the
back
of
this
Learner’s
Guide.
When
you
plan
to
undertake
a
route
you
should
be
flexible
enough
so
you
can
divert
from
it
if
you
have
to.
A
situation
might
develop
such
as
a
major
traffic
delay,
road
closure
or
emergency
and
you
will
need
to
have
another
plan
so
you
can
still
get
to
your
destination.
When
planning
a
route
on
a
map
you
should
make
yourself
aware
of
alternative
routes
that
will
take
into
account
other
requirements
you
may
need
in
the
case
of
an
emergency
or
unexpected
event.
You
need
to
think
about
things
that
will
affect
your
route
such
as
height
restrictions
and
the
type
of
load
like
dangerous
goods
or
hazardous
materials.
You
will
also
need
to
know
alternative
routes
so
you
can
fulfil
other
requirements
quickly
and
efficiently
if
the
need
arises.
For
example
a
coach
tour
operator
besides
just
knowing
the
route
to
take
for
a
tour,
should
also
take
into
account
any
routes
that
may
be
required
such
as
the
way
to
hospitals
or
major
towns
if
the
need
arises.
A
courier
will
need
to
have
an
alternative
route
to
accommodate
for
any
toilet
facilities
if
they
need
to
use
them.
A
truck
driver
may
need
to
know
how
to
bypass
certain
townships
so
they
can
avoid
traffic
during
peak
times.
By
taking
into
account
any
situations
that
might
develop
and
devising
alternative
routes
you
will
be
well
prepared
for
the
unexpected
situation
that
may
arise
and
be
able
to
react
in
the
best
way.
The
line
connecting
A
to
B
on
the
map
below
is
your
organisation’s
ideal
route
for
a
delivery
you
have
been
asked
to
perform.
Plan
another
route
to
get
from
A
to
B
on
the
map
which
you
could
also
use
if
you
had
to.
Draw
a
line
on
the
map
to
show
your
alternative
route.
Consider
the
following
scenario
and
help
Rod
find
his
way
around
the
incident
that
lies
on
the
path
of
the
planned
route
he
hoped
to
take.
Rod
is
driving
from
Victoria
City
to
Newtown
when
one
of
his
colleagues
driving
ahead
of
him
notifies
Rod
that
the
stretch
of
highway
leading
to
Springfield
is
blocked
due
to
an
accident.
Rod
quickly
needs
a
contingency
plan
so
he
doesn’t
suffer
any
long
delays.
Using
the
map
below
draw
a
contingency
route
for
Rod
so
he
avoids
delays.
There is feedback on this activity at the back of this Learner’s Guide.
It
is
now
time
to
show
that
you
can
use
a
map
to
follow
a
pre-‐
determined
route
in
your
daily
work
activities.
First
read
the
tips
below
to
remind
you
of
the
things
you
will
need
to
take
into
account
and
then
attempt
the
activity.
When
given
a
job
access
the
correct
route
that
your
organisation
supplies.
If
not
available
get
the
points
of
departure
and
destination.
Locate
the
most
suitable
map/s
to
use.
Plan
out
and
undertake
the
route
by
following
the
steps
below.
1. Locate
your
point
of
departure
and
destination
on
the
map
using
the
directory
index.
2. Plan a route that will take you from one to the other.
3. Plan
any
alternative
routes
that
you
could
also
take
in
case
of
an
emergency
or
delay.
4. Identify
any
landmarks
and
major
intersections
on
the
map
that
you
will
pass
on
the
way
5. Begin the driving task following the route as closely as possible.
When
the
job
is
finished
check
off
the
following
list
to
self-‐assess
how
you
went.
Did
I
use
the
legend
and
symbols
of
the
map
to
identify
landmarks
to
help
me
with
my
navigation?
Was
my
plan
flexible
enough
for
me
to
take
an
alternative
route
in
case
my
preferred
one
became
unviable?
Conclusion:
Could
I
have
done
anything
differently?
If
Yes,
list
what
you
could
have
done
below.
There is feedback on this activity at the back of this Learner’s Guide.
Section outline
You
must
ensure
that
any
records
you
are
to
complete
at
the
start
and
end
of
each
job
are
correctly
kept
up-‐to-‐date.
It
is
important
that
you
know
exactly
how
to
complete
any
necessary
documents
regarding
the
type
of
transport
operation
you
are
to
undertake.
Every
organisation
will
have
different
type
of
records
to
fill
out
depending
on
the
nature
of
the
job.
You
will
have
to
fill
out
things
that
could
include:
• locations
visited
• kilometres
covered
• cost
of
fuel
• confirmation
of
delivery/pickup
• type
of
goods
being
transported
• invoice
information
• time
of
arrival/departure
• record
of
stops/rests.
Perform
the
following
activity
to
help
you
become
capable
at
completing
any
documentation
regarding
your
job.
Activity 8: Documentation
It
is
a
very
important
to
know
how
to
complete
any
documentation
that
your
job
requires.
Locate
the
appropriate
documentation
you
are
required
to
fill
out
on
a
job.
Using
a
copy,
or
equivalent,
practice
filling
them
in
until
satisfied
you
thoroughly
understand
the
procedure.
Check with your manager or supervisor that they are satisfactory.
There is feedback on this activity at the back of this Learner’s Guide.
Additional
resources
Website
• Ausway
Publishing
http://www.ausway.com.au/
Publishers
of
Australian
street
directories
and
road
maps
• RACV
http://maps.racv.com.au/tripPlan.do
Driving
directions
for
anywhere
in
Australia
• Essortment
http://tx.essortment.com/howtoreadmaps_rlpc.htm
Information
and
advice
on
how
to
read
a
road
map
• About
http://geography.about.com/od/studygeography/a/mappar
ts.htm
Article
on
the
parts
of
a
map
• Ordnance
Survey
http://www.ordnancesurvey.co.uk/oswebsite/freefun/und
erstandingmapping.html
Information
on
understanding
mapping
• Virginia
Wind
–
Map
reading
101
http://www.virginiawind.com/tips/map_reading.asp
• Map
Quest
http://www.mapquest.com/
Enter
a
start
and
end
point
to
get
directions
and
a
map
of
your
route
Feedback on activities
The
responses
provided
in
this
section
are
suggested
responses.
Because
every
workplace
is
different,
your
responses
may
vary
according
to
your
specific
workplace
procedures,
the
equipment
available
and
the
nature
of
the
business.
Before
you
set
out
on
any
job
you
must
have
the
details
you
need.
You
should
know
where
you
will
get
these
from
within
your
organisation.
Details
include
the
type
of
load,
where
it
is
going,
when
it
must
arrive
and
so
on.
If
your
organisation
does
not
supply
all
the
details
for
a
job
you
should
know
where
to
find
and
access
them.
There
could
be
different
sources
such
as
the
customer
or
the
address
on
a
delivery
sheet
and
so
on.
Activity 2: Symbols
You
should
be
able
to
think
of
at
least
three
symbols
that
in
common
use
such
as:
Restaurant
Parking
Airport
Camping ground
Picnic Area
Telephone
Restrooms
To
use
the
directory
index
and
the
coordinates
together
you
need
to
follow
the
steps
that
are
outlined.
By
using
the
directory
index
and
the
coordinates
it
will
make
the
task
of
locating
something
on
a
map
a
lot
quicker
and
easier.
If
you
are
unsure
of
any
of
the
steps
ask
a
manager
or
supervisor
to
explain
them
to
you.
Jo
should
have
taken
a
street
directory
of
the
city
of
Melbourne
so
she
could
plan
where
to
go.
She
was
relying
on
a
map
that
did
not
have
the
specific
type
of
information.
Having
the
correct
map
will
make
your
job
a
lot
easier
and
it
is
very
important
that
you
know
how
to
access
them.
If
you
are
unsure
how
to
you
should
check
with
your
manager
or
supervisor
to
show
you
how.
Activity 5: Directions
An
example
of
an
alternative
route
is
below.
It
remains
efficient
but
could
be
used
as
a
contingency
if
something
goes
wrong
with
the
pre-‐planned
route.
The
best
contingency
route
for
Rod
to
take
would
be
to
bypass
the
stretch
of
road
that
goes
to
Springfield.
Instead
he
should
go
through
Lismore,
Enmore
and
onto
Stony
Creek
where
he
could
continue
the
journey
as
planned.
You
should
pay
particular
attention
to
following
the
steps
outlined
in
this
activity
keeping
in
mind
the
following:
• Make
sure
you
have
all
the
documentation
you
will
need
to
plan
your
journey.
• Familiarise
yourself
with
the
route
on
the
map
before
leaving.
• Make
some
notes
so
you
do
not
have
to
keep
referring
to
the
map
once
you
are
on
the
road.
You
can
highlight
the
path
you
have
to
take
on
the
map
to
make
it
easier.
• Break
the
route
up
into
stages
to
get
clearer
picture
of
the
route
in
your
mind.
• Use
the
legend
to
identify
any
features
such
as
buildings,
railroads,
cemeteries,
parks,
and
lakes
on
the
map.
It
will
make
the
navigation
of
your
trip
a
lot
easier
and
assist
you
with
following
the
map.
If
you
see
a
landmark
on
your
trip
that
is
on
the
map
you
will
know
you
are
on
the
right
track.
• When
following
the
map
it
will
help
if
you
keep
it
adjusted
to
the
direction
you
are
going.
This
will
make
it
clear
which
direction
you
are
travelling
in
and
which
way
you
have
to
turn.
• Using
the
scale
to
keep
track
of
the
distance
you
have
travelled
and
it
will
give
you
a
good
indication of
where
you
are
located
on
your
journey.
Activity 8: Documentation
You
must
understand
what
is
required
of
you
to
complete
the
documentation
regrading
your
specific
transport
operation.
You
must
check
with
your
manager
or
supervisor
that
you
can
do
this
satisfactorily.