E-Focus Industrial Co.

,Ltd
Tel +86 755 83418779

FINGERPRINT

Fax+86 755 88257909

ACCESS

webwww.epordo.com

CONTROL

DEVICE

HARDWARE MANUAL (EPORDO BTE4)

20141010 (VERSION.1.2)

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

Catalogue:

Product Features
product parameters
Product Items of attention
Verification mode
Product Operation Introductions keyboard

Product working status

FAQ(Frequently asked questions)

menu,,,

Product Features

Support Multilanguages for different countries

Support level to level administrations based on fingerprint and code/password; users
can set different authority respectively

Technical Parameters

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

Product Items of Attentions

Please dont install it in large temperature difference environment.
Please install in the room where the temperature is appropriate.

Please dont install it in dirty and moist places.

Otherwise using results and life of the equipment will be greatly affected.

Please dont let the nonprofessional staff open the equipment or change the
circuit equipment.
Otherwise it will cause significant equipment failure even a fire or electrical short.

Please dont use sharp objects or weights crushing to blow equipment.

Otherwise it may lead to equipment, fingerprint identification and exterior damaged,
which will impact the use and appearance.

Please keep equipment away from dust, water and fire.

There may be some short circuit or fire caused by electrical equipment.

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

Please keep equipment away from magnets and magnetic materials, or the strong
local magnetization.
It will avoid failure of displaying and storage components of equipment.

Please keep equipment steady.

Otherwise it may lead to internal or mobile equipment damage.

Please do not repair privately if equipment fails.

If you are in need of repairing equipment, please contact the equipment providers.

If in exceptional circumstances, we should put device out of door.

Special equipment for outdoor use, or distribute a protective shield that can effectively
prevent it from malfunction.

Please dont install the terminal in a private plane.

Otherwise the T&A process will fail and abnormal operating conditions will occur.

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

It is better to manage device by two or more admin.

It is useful to facilitate the coordination of the work of various departments and the
transition of related technical parameters.
Equipment administrators need to study the methods of operation seriously.
And then the equipment can be operated in normal procedure, and kept in good
conditions.
Please make a copy of backup data after equipment being used for a period of
time.
It can avoid documents being lost when abnormal equipment happens.
Please use the power adapter of manufacturer.
OEM power adapter is stabilizing and filtering, equipment can be supplied with power
effectively with it.

4 Verification mode
1Password test
* Press button 09 .come out Pass Verify form .Entry registered ID and Password
A When the ID and Password match the information registered that come out Indentified.
display ID. Name. Currenttime (Software automatically calculates ). While voice
prompts correctly.
B When the ID and password unregistered or not match the registered information .display
Press again While voice prompts press again
As show in the right picture

Indetified
Pass Verify
ID
PWDIn
No-ESC

ID

6
****

Name

CC

11:20:06

Pwd-OK

Indetified
ID

PWDIn
Enter it

again!

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

(2)Fingerprint test
* Put the middle of the finger have entry to the entry zone to press your fingerprint .
A: When the fingerprint match the registered , come out the right form ,while voice prompts
Thank you
B: When the fingerprint not match the registered information or do wrong way .come out
wrong fingerprint form . While voice prompt Press again
As show in the right picture
A
Fp

Identified

Verify
ID

B
Fp

Verify

Name

CC

11:20:06
Put away finger

Place it again

Product Operation Instructionskeyboardmenu,,.

Keyboard
1 Keyboard Congfiguration
AS shown in the right picture

2 Keyboard Function
Keyboard function description is as follows:
ESC
Exit when operates the menu
MENU
Enter the menu operating state
OK
Confirm the current

Move up the cursor when operates the menu

Move down the cursor when operates the menu

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

09

Fax+86 755 88257909

webwww.epordo.com

Input numerical value when operates and selects the menu

Button of start and close

Menu

Time Attendance has a Humane Menu operation. As 6 operation keys ,numeric keys to
select menu .keyboard input .and kinds of set and inquiry in Flexible .Also tell with
display ,beep and voice prompt for your operate
2.1 Distinguish menu
* Menu have operate menu .setting menu and Status menu
* The operate menu is for User Management
* The setting menu is to set some setting information for the time attendance
* The status menu is to inquire some system information about the time attendance
2.2 (form of the menu )
Press Menu to the A menu .have 6 to choose as the picture .have 2 ways to choose :
1: Press the button up and down to choose the item
2: Press the corresponding number to choose, For example: press menu.2 you can get
item Set com
As show in the right picture
MENU
2

1
Register

3
Set com

5
Advanced

Set time

6
Set bell

ESC-ESC

ViewInfo

Con-Ok

2.3 Register menu

*Register include New Reg. Delete All EnrollData upload Reg.Data In the A menu
choose register user and press OK to B menu
* Choose New Reg. press OK to the C menu that New User Registration .registration as
below:

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

You can press 0 to

9 or press the button up and down to choose from
1999999999 to put in ID number
Enter the letter on the number key to put in your name .and press OK System
will store on the memory [ one ID one name ]
select3 finger and then pressok to enter into fingerprint registration steps;
press same fingerprint for 3 times on the fingerprint sensor to save and record
inside devicesstorage chip as your feature code or templatethe device
will compare your fingerprint and and the recorded template whether same or
notto confirm your Identity the user; we suggest that the users register 2
fingerprint data ,in case one of your registered injuried accidentally ; actually,
one user ID can register 10 fingerprint data at the most

1.ID
2.Name

3.Finger

4.Pwd

Selecet 4.Pwd, then Press OK to set password .entry password with

Numeric keys twice to confirm [one ID one password ]

5.Card

Because of the Card is Nonstandard features ,Displayer will not showthe

registered all depended on the type

6.Admin

Selecet 5.Admin then pressOKto enter into Admin setuptotal thress kind
of AdminSup.User ,User ,Admindifferent Admin u set, different contents u can
admin and set;after the user setup all data and choose one kind of Admin
please enter into menu to manage and setup again, at the mean time, you
need to press fingerprint or code to identity user firstly, then u will be
allowed to enter into menuto set or manage,,
Delete the registered information ID,Name,Finger,Pwd with OK and entry
new information

7.Delete

As show in the right picture

Register
Register
1.ID
1.

New

2.

Delete

Reg.
2.Name
3.Finger

Unset

4.Pwd

Unset

5.Card

Unset

3. All EnrollData
4.

Upload

Reg. Data

6.Admin
No-ESC

Yes-Ok

User

7.Delete

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

Choose 2 Delete, press OKor 2to the delete menu

First: Choose 1and press OK load in the registered ID
Second: Choose 2and press OK load in the registered Mane
Third: Choose 3and press OK to delete the ID and Name have been

load

in
As show in the right picture
* Choose 3 All EnrollDataand press OK or 3down load all the registered. acquiesce in
load down all is empty .when All EnrollData press OK . Will come out File Error

Register
1New

Delete

Reg.

2Delete

1.ID

3All EnrollData

2.Name

4Upload

3.Delete

No-ESC

Reg. Data

No-ESC

Yes-Ok

Yes-Ok

As show in the right picture

Register
1.

New

Reg.

2.

Delete

3.

All EnrollData

4.

Upload

All

EnrollData

File Error!

Reg. Data

No-ESC

Yes-Ok

Choose 4 Upload Reg. Data. Press OK or 4up load all the registered with USB or
TCP/RS485.Acquiesce upload all as empty .When All EnrollData come out File Error
As show in the right picture
Register

New

Reg.

2.

Delete

3.

All EnrollData

4.

Upload

Upload Reg. Data

File Error!

Reg. Data

No-ESC
Yes-Ok
Room 505,
ChuangYe Industrial
Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

2.4 Data Download Menu

1.Udown

Can down load new record manager record and up load all registered

2.Ethernet

Use to set Ethernet the parameters for the time attendance ,entry as
usersnetwork environment

3.Rs485

Default setting YES press up and down choose yes or no to open or

close this function

4.Budrate

Default setting 38400press up and down key to choose one of 57600

115200960019200as new Baud rate

1.Download
GLog

Press OKto load down new record .Default setting download recordas
empty ,then Notransactioncome out

2.Download
AllGLog

Press ok to load down all record ,default setting download all recordas
empty . No transactioncome out

3.Download
SLog

Press ok to load down new management record default setting new

management record download as empty File Error!come out

4.Download
AllSLog

Press ok to load down all management record default setting all

management record download as empty File Error!come out

5.All EnrollData

Press ok to load all registerdefault setting all register downloadFile

Error!come out

6.Upload
Reg.Data

Press ok up load all register, default setting up load all register as empty
File Error!come out

Choose 1 Udown press OK or 2to the C menu to down load with U disk as below

As show in the right picture

U-down

Data Download
1. U-down

No transaction!

2.Download AllGLog

2. Ethernet

Yes

3. RS485 Dwnld
4. Baudrate

Download Glog

1.Download GLog
Download AllGLog

3.Download SLog
Download SLog

4.Download AllSLog

File Error!

38400
5.All EnrollData
Download AllSLog

No-ESC

Yes-Ok

6.Upload Reg.Data
No-ESC

Yes-OK

All EnrollData
Upload Reg.Data

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

2 Ethemet press OK or 2to the C menu use Ethernet load down . content as below :
1.IP Address

Default setting 192.168.000.224 Setting IP site with ok or 1 as users

net work environment

2.Subnet mask

Default setting255.255.255.000 To set subnet mask with ok or

users network environment

3.Default
gateway

Default setting192.168.000.001based on the actual network

environment, the used can press OK or 3 to Set default gateway

4.Port No

Default 5035 based on the specific condition, user can input port no.
freely
through digital keys or press updown buttons to select the
required port no.,the port no. user set must be same as the Admin PCs
communication port; or unable to communicate

5.DHCP

Default settingNO Can use up and down key choose yes or no to

accept or close this agreement as users case

6.Servet Set

Server setting includeDNS user set it by dgital keys or updown

buttons to select YESor NO)server name"www.fkweb.comcomes with
software, cant be changed! Server IP address (default :
192.168.000.001 the user can setup IP based on specific conditions)
Server Port no. (default is 80 the user can input port no. through digital
keys or choose port no. by updown buttons)Response( default is 30,
the user can input numbers
through digital keys or choose port no. by updown buttons)

7.Server Req

Default : NO (data transfer closed; the user can transfer data by

selecting :yes or no through updown buttons according to specific
conditions

8.Device Name

FKATTEND

2as

0000000001 it comes with software, cant be changed

As show in the right picture

Server Set

Ethernet

Data Download
1. U-down

1.1. tIP Adress

2. Ethernet

2.Subnet mask

3. RS485 Dwnld

Yes

4. Baudrate

1.DNS
2.Server Name

3.Default gateway
5035
4.Port No

38400

3.Server IP

NO
4.SerPortNo
5.Response Time

NO
No-ESC

Yes-Ok

80

5.DHCP
6.Server Set

No-ESC

NO

Yes-OK

30

7.Server Req

Room 505, ChuangYe Industrial

Device Park,
Name LongHua, BaoAn District, Shenzhen, China.
No-ESC
Yes-OK
Tel: 8675583418779
Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

2.5Set time

1.Custom

Default time shows current timeset the current time manuallyits

sequencedaymonthyear then hourminutesseconds
Date is calculated by softwareno need setup manuallyto setup
time through digital keys or updown button

2.NTP
address

IP

3.Time Zone

Default setting 211.004.224.084User can press numeric key to

entry NTP IP address as network environment
As user s time distribution Press the up and down to choose
+8:00 or 8:00

As show in the right picture

Current Time

Current Time

1.Custom
2.NTP IP address
3.Time Zone
15

NO-ESC

YES-OK

04

2014

TUE
18
NO-ESC

46
YES-OK

50

+08:00

2.6Advanced

Press OK or digital key4 to enter into Advancedsubmenu shows below;

1.Gener
al
Setting

1.Machine IDThe only ID for the machine recognition when the machine networked,
setting range1255[Can not work correctly when another machine with the same
number in network, and will cause confusion when the PC management recording
the attendance data, so please pay special attention to this setting]
2.Language: Support kinds of languages settings; Simple Chinese, Traditional
Chinese, Spanish, Korean, Japanese, Arabic, etc., display shows the different
language if select different, the default setting is Simple Chinese

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

ateFormat: Three format: YMD,DMY,MDY; default setting YMD

4.VoiceOutSelectYESor NO to turn on or off the voice out
5.VolumeVolume range 18, default setting 8
6.Auto Offmaximum of setting range is 255m, default setting is NO to turn off the
auto off function.
7.Screen Saverscreen saver images appear interval, setting range0255m, default
setting10m,
8.1N Identifyhigher the number set, more accurate contrast recognition in use,
setting range 14, default setting 3
9.Verify: C, F+C,F+P, F/P/C
2.Adcen
ce
Setting

1. Delete All RecOK to confirm delete, ESC to exit

2.All Delete DataOK to confirm delete, ESC to exit
3.Default Setting press OK system can restore to the default settings
automaticallypress ESC botton to exit
4. Update Firmware: OK to confirm update, ESC to exit, update firmware shows
File Error! when Internet disconnect

3.Logs

1.ARec Wrn: set the prompt when administrative record reachs the number of
former attendance storage limit, all operations logged as administrator will be
recorded as administrative record. Default setting NO the function is turning off
setting range 0255
2.Urec Wrn: set the prompt when attendance record reachs the number of former
attendance storage limit. When prompt, please collect the administrative record by
software as soon, and delete the data in the attendance, to ensure the new data can
be stored. Default setting NO the function is turning off, setting range 0999
3.ReVerify: set the interval between two fingerprint confirmation in minutes, after
setting, attendance data in the interval will not be recorded, meanwhile prompt
checkedDefault setting NO the function is turning off, setting range 0255
4. View User Rec: enter the number, range1999999998, default setting 1, time
defaults to the current time.

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

As show in the right picture

Sure to Delete?

Advance Setting
Advance Setting
General Setting
1.Machine ID

1. General Setting

2.Language
English

3.DateFormat

YMD

No-ESC

1.Delete All Rec

No-ESC Yes-OK

2.All Delete Data

Default Setting

2. Advance Setting

3.Default Setting

3.Logs

4.Update Firmware

4.LockCtrl

No-ESC

No-ESC

Working

Yes-OK

No-ESC

Yes-OK

Yes-OK

File Error!

Yes-OK
Logs

4.VoiceOut

NO

5.Volume

LockCtrl

1.ARec Wrn

1.Time Setting

2.URec Wrn

NO
1000

View User Rec

ID
1

2.Lock Regisyer
NO

6.Auto Off

7.Screen Saver

3.Time Group

3.ReVerify

4.Unlock Group

4.View User Rec

5.Unlock Time

No-ESC

NO

2014-04-16
No-ESC

Yes-OK

10

8.1N Identify

NO

Yes-OK

6.Lock Type Set

7.Access Mode
No-ESC

F/P/C

9.Verify
No-ESC

Yes-OK

Yes-OK

1 Time Setting
1-10

Perid NO.

No-ESC

Yes-OK

Perid

NO.

1.SUN

00:00-23:59

2.MON

00:00-23:59

3.TUE

00:00-23:59

4.WED

00:00-23:59

2 Lock Register
1.ID

5.THU

2.Group

NO

3.Period No.

NO

4.Period No.

NO

5.Period No.

NO

Yes-OK

2-10 Group

No-ESC

1
NO

Yes-OK

Yes-OK

7 Access Mode

6 Lock Type Set

1.G.Mode

NO

Delay

No-ESC

No-ESC

00:00-23:59

No-ESC

4.Alarm

01:00:00

1.Group

00:00-23:59

7.SAT

1-5 GRP

4Unlock Group

00:00-23:59

6.FRI

3.Alarm Type

3 Time Group Set

5
Yes-OK

NO

2.Users
No-ESC

1
Yes-OK

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

2.7 Set bell

pressOK or button 5 to enter into submenu below Set bell ,
1.Count

Default setting: NOto close ring functionsetting range 0255

29.Time

Patternminute : seconddefault setting00:00

As show in the right picture

Bell
1.Count

NO

2-9.Time

00:00

No-ESC

Yes-OK

2.8 ViewInfo
pressOK or 6 enter into Viewinfoyou will see the following information:
1.
Reg.Data

1.User Reg
2.Manger Reg
3.Finger 4.Password
Recthe available capacity setup by System

2.
Free
Space

1.Finger
2.Password
3.User Rec
4.Admin Rec to remind user to
download or fresh capacity through checking the remaining capacity

3. Product

1.Manufacturer

2.Device Name

5.User Rec

3.Release Time

6.Admin

4.Serial Number

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

5.Firmware Version
6.Software Version different No different information

As show in the right picture

Free Space
1.Finger

1000

2.Password

1000

3.User Rec

1000

4.Admin Rec 958

Information

Reg.Data

1.Reg.Data

1.User Reg

2.Free Space

2.Manger Reg

3.Product

3.Finger

4.Password

5.User Rec

6.Admin Rec

42

No-ESC

Yes-OK

No-ESC Yes-OK
Manudacturer
Product

Device Name

EPORDO
1.Manufacturer
No-ESC

Yes-OK
2.Device Name

Release Time

3.Release Time

2014-04-08

4.Serial Number

No-ESC

Yes-OK

5.Firmware Version
6.Software Version

Firmware Version

No-ESC

Yes-OK

EPORDO_E1
No-ESC

FA003V
No-ESC

Yes-OK

Serial Number
ZQYN9B922QEXHK
No-ESC

Yes-OK

Software Version
Yes-OK

EPORDO_Ver1.00
No-ESC

Yes-OK

Working condition of Time Attendance

There are 3 kinds of time attendance working conditions: attendance condition;

Admin operation condition and Register Operation condition
1

attendance condition: it is time attendance device usage condition, after

user press fingerprint or code, the device will compare it with the previous recoded
data of this employee to identity the user! It will confirm whether it is register
fingerprint or code or it is new; then to make attendance time records inside device! If
it is registered, there will be user ID, name and current time/date,,shown on display of
device
2

Admin operation condition new registration, registered data revised,

registered data cancelled, function setting operation and system info search all is
available!

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779
3

Fax+86 755 88257909

webwww.epordo.com

Register Operation condition, it is available to upload or download data

infomation
a.Only Admin is allowed to manage operation
b. Every operator can enter into operation setting steps, if there is no Admin
registered inside device, in this case, no need to be confirmed for Admin identity by the
system

Solutions for frequently asked question

1. Some users fingerprints usually cannot pass the verification to record the attendance.
How to solve this problem?
Solution: the following situations may lead to the difficulties or inability for some
employees to use fingerprints to undergo attendance recording: The fingerprints on some
fingers are flatten,
a) Too much folding on the fingers and they change frequently,
b) The encrustation of the fingers is serious,
c) The users that cannot be verified by fingerprints can delete the fingerprint and
reregister, or register for another finger. and no encrustation) try the best to
increase the area of the finger touching the collection head. Do a comparison test
after registration is done and it is recommended to register for a few back up fingers.
2. Our attendance recording device also provides a 1:1 comparison of fingerprint or
password verification method. What may
be the reasons for inability of attendance recording device communication?
Solutions: the reasons can be: a. The setting for the communication port is incorrect. The
communication port selected to connect is not the actual COM port.
b. The bit frequency of the computers communication port is different from the bit
frequency
set for the attendance recording device.
c. The attendance recording device is not connected to a power source or the computer.
d. The attendance recording device is not on although connected.
e. The connecting server number is incorrect.
f. The data cables or the converters cannot communicate. 7. The COM port for the
computer is damaged.
3. The screen cannot display all content when the attendance recording device is connected
with power and turned on. Sometimes only display half and sometimes the screen is messy.
What is the problem and how to fix it?
Solutions: the reasons can be: a) The main circuit is damaged. b) The inner problem for
the screen. Please contact with the provider and return it to be fixed.
4. How to clear the managers of the attendance recording device?

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

Solution: You can use computer to communicate with the attendance recording device
and after communicationis successfully done, you can enter the management page of
the attendance recording device. Click on clearing managers button and then they can
be cleared. You can enter the menu mode of the attendance recording device after the
link is disconnected.
5. What is the reason for the bibi sound when the attendance recording device
communication is linking?
Solution: a). It will be because of the different bit frequency between the computer and
the attendance recording device, if using RS232 communication.
b). It will be
because of the reversing connection of the communication cable linking the converter
or the 2 cables are stuck together.
6. After the attendance recording device is turned on, it keeps displaying please repress
(lift) your fingers. What is the problem and how to solve it?
Solution: the reasons for this problem can be:
a. After a long term of using it, the surface of the collecting head becomes dirty or
scratched. This will mislead the collecting head as the surface has a finger pressing on
it and cannot verify. In such situation, you can use the nondrying rubberized fabric to
clean to the dirt on the surface of the collecting head.
b. The linking cable of the collecting head is loose
c. The main circuit board is damaged.
If it is because of reason 2 and 3, you need to contact the product provider to claim for
guarantee.
7. The server is being operated in management, and there is no problem for the process of
downloading fingerprint and password data. But the system hints that the operation
has failed or a mistake has occurred when the attendance record is being loaded. How
to solve the problem?
Solution: This situation can be related to the data cable or the converter or the COM port
of the computer. You can reduce the bit frequency of the attendance recording
device and the computer, for example changing to 19200 or 9600, then undergo
loading.

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909

E-Focus Industrial Co.,Ltd

Tel +86 755 83418779

Fax+86 755 88257909

webwww.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.
Tel: 8675583418779

Fax: 8675588257909